I found this shop several years ago when looking for a new shop after my mechanic retired. A friend…read morerefered Charile to me as an honest repair shop. I have since used it for my cars, my children's cars and referred my friends to them. Their repair work have been consistantly good and complete. Charlie and his staff communicates consistantly about the status of your repair. When you visit the shop there is constant work going on but amazingly the work turns around pretty quickly. The best compliment I can give is "I Trust them" and the bonus is the cost is resonable.

After going to different auto repair shops to identify my engine issue, port Richmond Automotive…read morewas able to find the problem with a professional complete diagnostic. Staff were very helpful and pricing was very reasonable. I will make these guys my go to for car repair. I highly recommend them.

Ronnie and crew diagnosed my problem and took the proper fix in no time at very little cost.Honest…read moreas the day is long

Went there at 8am with one car in front of me. Guy says 45 minutes. Went back 90 minutes later only…read moreto be told " I'll get to it later, I'll call you." I asked what happened to 45 minutes? Guy tells me something came up (one of their friends cars got priority. Told the guy I can't wait, guy just tells me ok. Left some tool in the car which tells me they were looking at my car but again someone apparently more important came in. Guy tells the customer "this guy is going to be a problem" Never in a million years go here. I wish there was a zero star rating.

Ten Point Auto - For the past Four years you have helped…read moreme with my car. I bought a used car and have had some trouble with it . Over the past years Nick and the TenPointTEAM has been there in every way they can to fix my issues and frankly , calm me down about everything. I am prone to worrying about things i can not do myself. I have always been satisfied with the work and the courteous demeanor of every one there. I am not a single time customer. I have taken my car there over these years with all different problems and every time the office has worked with me . i dont wanna forget that they have saved my hide with things time and time again. last time i went in for service, as i was leaving , Nick stopped me because he noticed and showed me my tail light was out. .. and replaced it quickly. saved me from a ticket there no doubt . another time while we were looking at the car he noticed in the leaves under the windshield was a crumbled up parking ticket i never knew i had . Every time, each of the workers ,from Sharon in the office to all the guys in the garage, are smiling, nice, and are always helpful. I read some other reviews on Ten Point that are not complementary, i must say those people dont know what they are talking about . Thank you Ten Point Thank Your for Everything . I am happy to continue recommend you to all my friends and tell them you are the best place in town. Truly , John Andrews New Dorp ,Staten Island

My wife stopped by to do the inspection on our Lexus GX460 they made her replace the wipers. They…read moreremoved original Lexus wipers for $150 ea in PERFECT CONDITION and installed the wipers that do not fit the model and do not hide under the hood as original. Any mechanic knows that you do not replace the wipers arm on Lexus cars but only the rubber. When we came to pick up the original wipers they were broken in the garbage and now we have to buy the original wipers. The owner is very rude and unprofessional. Stay away from this place

We always go to Ruben at My Mechanic because he is honest. I am a woman and have experience being…read morelied to by mechanics, but Ruben isn't like that. I can always count on getting work on my car done honestly and with fair prices. Also, when I go for inspections, he doesn't scam me by charging me for windshield wipers that I don't need. That's what other car inspection places do routinely. I highly recommend Ruben at My Mechanic on Hylan Blvd.

Very nice wecoming..first time customer....took care for state inspwction...kept appointment...in…read moreand out within 40 minstrel Mechanics very nice...

Very fair pricing and excellent customer service. I would recommend! I had an EVAP leak. They give…read moreyou the price before doing the work and they explain every detail of the work

I will never bring my car anywhere else after finding this place. I do not have a mechanic that I…read moreregularly go to so when my car started giving me problems I was looking for recommendations. Someone recommended this spot & Im so glad they did. The people were very friendly & explained what was wrong & gave me a fair estimate . They had the parts ordered and car back to me in about a day.

Brought in my mother's car for maintenance. Conveniently located, easy to book online, and decently…read morepriced.

I first came here because it was the most recommended and reliable place for me to get a photo…read moreinspection on a new car. It only took 5 minutes and the staff was so kind and helpful. When my local mechanic then tightened my oil filter so tight during an oil change that the oil had completely leaked out of car on the highway, I decided I needed a new place to rely on for regular maintenance. While All Tire's services are slightly more expensive, I know I'm getting the value for my money and I feel safe when I drive off the lot.

SORRY IT TOOK SO LONG TO FINALLY WRITE THIS REVIEW, BUT I HAD TO MAKE SURE I COULD GET THE POINT…read moreACROSS THAT YOUR THE BEST! I was having car issues and well to be honest every place i took it to had a different opinion (1) My alternator was done (2) There was electrical issues. All opinions but didn't want to mess around with it themselves. I was told to call a guy who specializes in electrical who comes to your house (pretty awesome) and made an appointment. I had to wait two weeks since he was on vacation but he came and everything checked out that i just needed an alternator and didn't see what everyone was making a big deal over. So within a week i went back to the place who told me to call him and gave him his diagnostics. They gave me the run around about being busy etc and never called back, which was disappointing because me and my family have used them regularly in the past for years now. Anyways i called around and got price quotes from several shops located by me on the south shore, so i decided on Sears even tho honestly i hate the work they do but the price was $200 lower then other places i made the appointment to go in. It was no picnic getting my car there since my alternator was dead id have to charge my battery fully to run it , then it would die, and id i have to repeat until i got to my destination. Finally got it to Sears to be fixed and well i got a call back because they couldn't fix it due to some bracket that i needed from Lexus etc. i called Lexus and could have the bracket it 2 days once ordered. I called Sears back told them the news etc and i received a call back from the shop manager who basically gave me the boot because they didn't want to be responsible to fix it because of some bolt that was seized to the engine and said i should take it to Lexus. Feeling defeated at this point since no one can fix my car, and losing my job since this was a dragged on procedure for about two months. I called a friend who is about an hour away in NJ who happens to be a mechanic who insisted if i got my car there he would definitely figure out how to fix it . So i was back to the drawing board and stated calling tow places to get quotes to get my car towed out to NJ. NOW FINALLY TO THE POINT OF WHERE COLONIAL AUTO REPAIR CAME INTO THE STORY! My best option was to use my Geico roadside assistance since they covered most of the fees besides the extra mileage, I explained the situation since my car was sitting in the mall parking lot by sears and where i needed it to go in NJ. I received a call back from the tow truck dispatch who put me though to who i would believe to be the owner of colonial (Tommy). I went through the whole story you all have basically read now, where he said if you don't mind ill take a look at it since he has an auto shop and see if i can fix it. He would be happy to pick up the business and well save me the money on the tow. He was very busy that day at the shop but he said he could look at it for sure the next day. He said he would let me know if he could fix it and if not he could tow it out to NJ. At the end of the conversation I of course look up reviews on Yelp and well agh i got a little nervous. However, when you read most of them they don't pertain to his business more the gas station side and what did i have to lose, I was already between a rock and a hard place. I got my car there right before they closed that night and well i must say i've never seen so many vehicles at an auto place, i couldn't even park lol. This was a definite sign that they do good business. Waiting inside as they process everything i hear who i would assume is a lady who works there saying good bye to everyone (Sir, Jr, Etc.) This was where i learn that its a family run business and i love that. The next day comes, i get a call from Tommy's son who explains to me that there is an electrical issue beyond the alternator. He explained that they had just put in a new one and it burnt it out. We spoke about an estimate on what the electrical would run me before he did the work but was confident he could find it and fix it etc. I gave him the OK and received another phone call about roughly 2 hrs later telling me it was fixed =-) He explained in detail what he had to do and why it probably happened etc. I honestly still today cant believe how much time he spent in communicating with me over my car issues, and this is coming from someone who normally you have to tell to shut up. I went to pick up my car and actually got to meet Tommy, i made sure to tell him overall how thankful i was. The people there are wonderful and i'm a GUARANTEED REPEAT CUSTOMER. It takes me about 30min without traffic to get there BUT its worth it. I'll actually be going there to get my inspection done before the month is up, i know they don't make money on it but its just to show face that i will be a future repeat customer, and ahh who knows if ill pass inspection, maybe they will have something else to fix =-)

Very friendly, courteous, and affordable. Too boot their expertise is phenomenal. Had to take my…read moremother's car in for inspection. Quick, easy, and well priced. A rare find on Staten Island these days. If you want just another station who will eat up your money you can go elsewhere. But if you want a place with people who know what they're doing and will make you feel at home, Colonial at Richmond & New Dorp Lane is exactly what you need.

I've been a customer here for about 10 years and feel very confident in their ability to diagnose…read moreand repair. These negative reviews seem a little sketchy and have never been my experience, nor my husband's with either of our cars or shop owners. Just last month, I noticed my brake pad was stiff on my '20 truck. I immediately called the dealer since my car had recently been serviced there, but was told it would be days before they could see me. Since I was recently out the warranty period, I called Joe and he explained it could be any number of things and that I'd need to leave the car for at least the day. Brake issues can be very unsettling, so I immediately took it over. Later that day, Joe called and explained that after thoroughly checking the vehicle, driving it, and checking again, the issue was the battery. He went on to explain that with newer cars, certain systems can be affected by low battery voltage. Once he said that, I mentioned alerts I had been receiving on my vehicle app, and it all started making sense. I appreciated his explanation of how things worked inside the car, and what led him to believe this could be the issue. Three weeks later, no issues -- and surprisingly, the dealer did call me back (and I explained what had happened). They confirmed that it sounded like a battery issue. Thanks to Joe and his team. We appreciate you.

This is about the 10th time I go to this place and each time was a thumbs up, went there with a…read moreflat, they took me right in this morning so definitely 2 thumbs up!!, Owner very friendly, good guy!, I will continue to bring my cars there