Aquaman pool service went beyond their normal scope of work for our pool. They helped acquire…read moreadditional companies to help get the pool up and running after my father passed away. I do not live in the same state, I needed help getting propane company to slurry the old tank and replace the propane tank above ground. The pool is sparkling and ready to go for the new owners with warranties on their work. I would like to personally thank Pam and Wendy they are an accent to their company. I give them a 10 rating!

The following review is not opinion, but our experience with this company (which honestly started…read moreout great). Completely unprofessional business, has not provided a service record since last September among other things. Unreliable - No pool service the week of Thanksgiving, no reason or notice given. Changed prices and services without notifying us, their customer. Very dissatisfied, will not recommend to anyone! We'll find services elsewhere.

Pool buddies did a few jobs for us, including repairing pool walls, root intrusion, and replacing…read morewiring casing that rodents got into and destroyed around our pump. Pool Buddies moved their busy schedule around to accommodate us on a short notice - as we're trying to sell quickly. They are friendly, professional, and Phillip even removed a rattle snake during his repairs for us. What a hero! This is an honest and great company to work with. Our family strongly recommends them for the Vail/Tucson area. It's a 10/10 company!

Pool Buddies drained and chlorine washed my pool on 5/11 thru 5/14. They did an excellent job. All…read morethe workers were very good and kind. Liz the office worker walked me thru everything, time workers were scheduled to come and watching my pool fill to skimmer. My pool is beautiful and Richard completed the job well. Shout out to Edward and Xander for their help too. This is an amazing company. Wouldn't believe this pool is 21 years old looks like a new pool. Thank you Pool Buddies. Had to write about you on personal facebook page and Thank God for finding your company.

I was new to the area and knew nothing about automatic vacs for pools. Mine was not moving properly…read moreso I called Norris. He said to bring it in to save me a service call fee. I took it in on a Tuesday and Thursday it was fixed and ready to go, $40.00 + tax. They put a new gearbox in it and only charged me for parts. Today, 2 months later I called to see if they were still doing service calls, they said yes and could stop by today. They called and said they were on their way. The first thing he said was I didn't have enough water in my pool. He showed me how to work the timer, the valves and he lubricated the top of the basket on the filter. No charge. Seriously, if you need work done on your pool or on your pool equipment, call Norris pools. Good honest people to work with.

Called several times and left a message to inquire about pool services. A week later I still have…read morenot received a response and they still don't answer.

I went in standing around for at least 10 minutes with no acknowledgment. Poor customer service.read more

Leslie's has been nothing but a complete disappointment since I moved here 2 months ago. The…read moremanager Sam at this location is very rude and clueless as to what customer service really entails. She can't answer simple questions and is not customer friendly. I asked for her district manager to call me and. She said she would that was well over a. Month ago and. I'm still waiting. The Leslie's service department is even worse. You calll to schedule and get someone in India that is very hard to understand or they don't understand what you need. I had set up a service call to program my timers. I was given a time between 8-12 at 12:40 I called and. Canceled because I had to leave for work. They don't call and tell you they are running late they just expect you to wait. I am so done with Leslie's and there terrible customer service.

I was in a pickle and called, He was So Helpful, and got me the help I needed. Thanks So Much! I…read moredefinitely recommend Element Pools!

For some reason, the Yelp AI machine deleted my first recommendation. Element Pools and spas is a…read moregreat company. They did a wonderful job on my pool, timely and great results. I would highly recommend them. plus their prices were good.

WD and his crew are the Gold Standard. Timely, efficient, and kept us updated on the delivery…read morewindow. His crew set right about the multiple tanks. They were all polite and skilled. If you need a spa delivered or installed- these are your guys.

Have had a Bullfrog Hot Tube for 4 years and the people that did the quarterly cleaning of our hot…read moretube were amazing. Always on time, always friendly and did great work. My complaint is with the new pricing... They did increase the cost of the cleaning which I can appreciate as everyone is raising prices and if that had been all, would still be using them. What grinds my gears is the added $75.00 trip charge now in place. They did several hot tubes in my area and each of us paid the trip charge. So, they made an extra $150.00+ or more on the same trip. To me this almost price gouging. All of use where within 10 miles of each other, we are only 33.2 miles from the office. They have to drive farther to north Phoenix. Anyway, found someone local who is half the costs for the same service.

Horrible service horrible work ! Sent workers on the weekend/Sunday to obviously do an "off the…read morerecord" job and destroyed my plaster ! Used all my husbands power tools, stole my buckets after they used them. Wiped their feet on my dogs turf. Went to lunch, came back drunk and yelled in my face about "safety, contracts & satisfaction". I stated that I didn't ask for decorative tile cutouts on the steps and they cut out 2"x2" diamonds and placed them in the center of the stairs with a cut out turtle. And then yelled at me that it was ART!! I didn't ask for art. I asked for a clean, modern pool! But of course it was advised to the 7th guy I talked to prior to him! These people should not be doing business AT ALL!!!! The whole 10mins Of yelling from this guy who was trying to fight my husband and I was recorded on my security footage !!! My 2 children were my home at the time & witnessed the whole thing!

Thank You BackYard Pool Company..coming promptly and fixing my plaster & resurfing job on my pool…read more Your a 5 company !! great job!!

We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

I came to the store with some service needs and they were Johnny on the spot. They saved my bacon!…read more I will be doing business with these guys again soon. They have my vote.

David came out today because my robo vac was not working properly. It would get stuck along the…read morewall and not move, requiring me to continually move it, only to have it get stuck again. He tore it apart and one of the wheels fell off. One of the reasons it wasn't working. He went out and got the part, came back, assembled the robo vac again and it's working fine. He also checked my water and showed me how to operate the timer and emptied out my filter basket. All of this for an extremely reasonable price. I'll be sure to call him again for my pool needs.

David does a great job at a great price. I would recommend his services to anyone!read more

Nick is amazing with communication, transparency with what needs to be done and why, and follow…read morethrough. Helped us replace our hot tub pump and it runs perfectly. Thanks Nick!

I had a complex repair for my hot tub that required an extensive amount of plumbing changing of…read morepipes. Nick was extremely impressive with his diagnosis and quickly fixing the issue. He was super responsive and maintained a clear line of communication around timelines and cost to repair. Highly recommend him! He works late evenings and weekends & provides reliable service.