I needed my 20-year-old pool interior refinished and wanted to add new tile around the waterline…read moreand between the pool and spa. I received 3 quotes and chose AZ Pool Concepts because I felt that Shawn was by far the most professional and conscious of my concerns for the final project. I originally planned on wanting it done in September, but I had friends visiting from out of town that first week, so he fit me in, in mid-august. I absolutely love the new look of my pool! Thanks AZ Pool Concepts!

We had Shawn resurface our pool decking and it looks amazing. From start to finish he did a…read morebeautiful job and we are happy we decided to go with him. He was honest and upfront from the beginning and it looks amazing

The Saturday before Easter, I discovered that my old sand filter was leaking severely out of the…read morebottom. Lee at AZ Pool Gurus was able to provide a quote to replace the filter, after I sent him a picture of it. Quote was extremely reasonable, and Lee and his son were able to come out and get the filter and plumbing replaced the same week. They did a terrific job! This is a family business, and these guys are knowledgeable and courteous. I'll definitely keep using them for my equipment service needs!

They are our regular pool service company and we highly recommend them!…read more We have used them for a couple of years now and when we had an issue with one of the staff...it was quickly addressed. Lee and Forrest run a great company!

I was looking for a company to drain and clean my pool as well as remove the hard water line on my…read morepool tiles. I called several companies based on Yelp reviews. Many did not return calls or sent quotes I felt where too expensive. I did receive a call from one located in Gilbert who was very honest and explained what he felt I needed and what it should cost. He told me he does not travel to my area, since he has enough work in his town. He was honest and helpful. I finally found Trusted Pools thru a neighbor. She just had Trusted Pools service her pool and was happy. I called them and immediately got a return call from Trindal. I explained what I wanted and she recommended a chlorine wash versus acid wash as my pool did not have any stains, just dirt from 4 years of use. They also bead blasted my tiles to remove the scales. I was very impressed with this family owned business. They are honest and fair in their prices. After talking to my neighbor who referred me, I too signed up for their monthly service. It may seem more expensive them the large companies, but, there are no hidden fees. The monthly service includes drain pool every 4 years, all chemicals, vacuum, brush, etc. From the first call to having a clean fresh looking pool was only a week!

I love their service, their patience, and the quality of the work they do. I have been using…read moreTrusted Pool Care with Trindal and Adam since I moved into my house two years ago, and they have always been reliable. Trindal is always so kind to answer all of my questions! I do highly recommend them.

They're Okay. There are pros and cons for me. I was charged $120 per month, which covers weekly…read moreservice. Most of the time, they were in and out of my backyard in under 10 mins, putting chemicals in and emptying skimmer basket and then leaving. Rarely, they'd skim the pool surface or use my pool scrub brush. I pay attention to my pool tools ans notice when they are moved, and also have cameras in my backyard.. The day they come for service was also not consistent. A couple times weeks were skipped if there was a holiday. It would have been nice if they came the day after or day before said holiday so that I'm getting my money's worth, on a month by month basis. On the plus side, they brought it their own pool robot to help with dirt collecting in pool until I was able to buy my own. They also answered some of my pool questions which was great as a first time pool owner. they even took the initiative and set up my pool vacuum when I left out the new box in my patio, which I appreciated. So, like I mentioned in the beginning of post, this review is mixed, hence the 3 stars.

If you want a good quality pool clean at reasonable prices then this is the place to go! Great…read moreservice friendly staff and workers. Everything you'd want in a pool cleaning company they have! I will definitely continue to use JS services.

Always shows up always on time and pool is always perfect. Thanks for the years of work. Awesome.read more

Dan is absolutely fantastic and we value his reliability and responsiveness. We have worked with…read morehim for four years since moving to Arizona and have gone through landscapers and housekeepers on a regular basis. However, this service has been top notch and its nice to have one we don't think twice about. One time we had a major flood due to heavy rain, and Dan came by to help us out before any water entered our home. I strongly recommend Dan and his service!

Jeremy went above and beyond for us when installing our dog door…read more I bought the wrong parts from home Depot, and he made three trips back to the house as we tried to get the right parts for installation. Even after all that extra work we caused him, he remained so kind and understanding, and did a perfect job. 10/10 will ask for his services again, and will recommend him to anyone who needs handyman services.

Contacted Cardinal. Removed a gazebo that was damaged in a…read morestorm. Did the job in promptly. Excellent to work with. Recommended highly. We will use them again.

amazing response time, crew worked hard in this summer heat to get pool up and running in no time.read more

Knows his stuff and takes pride in his work. have used this company for pool repairs and new pool…read moredesign.

Today Brandon contacted me to appologize for the lack of communications, which was the basis for my…read moreprevious 3-star review. Brandon is a good guy and I'm so glad Prickly Pool is still in business. He has already taken steps with his team to improve customer communications and I expect to hear soon when the work can be scheduled.. Thanks, Brandon

Our pool was recently resurfaced, and we had a dust storm that left a ton of dirt at the bottom of…read morethe pool. Around 11am today, the unions on our backwash assembly broke, rendering the pump and filter inoperable, all while there was quite a bit of remaining dirt from last night in the new pool. The new surface is susceptible to staining and so we couldn't afford to have the pool pump/filter be down for several days. I called many companies and got a hold of Prickly Pools. They advised that their regular distributors were closed for the long weekend, but said they'd call Leslies to see if they could locate the part, and if located could come tomorrow to complete the repair. They ended up locating the part at a Leslies close to our home, so after asking nicely for them to come today, they agreed!! The technician arrived, and advised that we didn't have much pvc left once the broken part was cut off, and that he may have to replumb a lot of additional areas. But, he found a solution using a tool so he didn't have to replumb the additional areas. I appreciated his honesty and creativity in finding a solution that saved me money. I've had a great experience, and it's nice to know that honest, timely and overall great customer service still exists. I was impressed with their offer to call around to Leslies to find the part, agreeing to repair same day at my request, and being honest by coming up with a solution to avoid a more costly replumb. Highly recommend this company!!