Freddy is awesome! I originally connected with Freddy in May because our pool filter cracked and needed to be replaced. I was delaying the repair because another company quoted me $1400 to replace it. As we moved into summer I couldn't wait any longer. I was going to have that company replace the filter, and they wouldn't return my calls to schedule the repair!
I called Freddy on the recommendation of the Ocotillo Friends a community FaceBook group I'm a member of. Freddy came by Sunday to see the pump and it was replaced by Monday for almost half the cost of the other company and switching me from a sand filter to a cartridge filter. I couldn't have been happier.
This past weekend (now early August) my pump started leaking. I texted Freddy the symptoms and photos, and he diagnosed the issue as a bad shaft seal. Freddy quoted me $25 for the seal kit and $120 for the labor because of course the seal is in the center of the pump and required him to take the whole thing apart. The cost seemed fair and even in the middle of monsoon season, Freddy was able to come out for the repair a few days later.
When the job was done I confirmed the price of $145 and Freddy said, "oh no, that's not right, let me check the receipt". I follow him to his truck and he grabbed the receipt to show me the part was only $19.80, not the $25 he had originally estimated! I was blown away by his integrity, never has a company been so accurately named.
Rarely do you find reasonable prices in any repair field. I have never had such exceptional customer service, with fast repairs at a reasonable price from a company in any other home maintenance experience. I could not recommend Freddy or his company more :) read more