I love Abbey. I just found out she relocated. Called to schedule and she fit me in same day…read more Got everything I needed done and now that I know where she is, I will be back more frequently. Please call and schedule your appointments she has availability! The new place is more private so mainly one on one service.

Very quick response and saved my eyebrows! The set up was very clean and welcoming. Abby was very…read moresweet

Always on point It was nice to see Blanca back at the Rancho location. Was lucky enough to get her…read morewithout an appointment. It's hard to come by consistency, but Bella's always is a 10/10.

I've been coming to this eyebrow place for a while, but unfortunately this visit left me extremely…read moredisappointed. Every time I come in, even when the salon is completely empty, the first thing I'm asked is, "Do you have an appointment?" I genuinely don't understand when walk-ins are actually accepted if an empty salon still requires an appointment. More importantly, I specifically asked for a cleanup. To me, that means removing the excess hair above and below my brows while keeping my existing shape. Instead, my entire shape was changed, including my arch and tails. That is absolutely not what I asked for, and I'm extremely annoyed because eyebrows take time to grow back. There also seemed to be a communication barrier. I had difficulty feeling confident that what I was requesting was fully understood, and unfortunately the end result confirmed that concern. If a client asks for a cleanup, please clarify exactly what they want before significantly changing the shape of their eyebrows. I've been a regular customer, which makes this even more disappointing. I came in expecting my usual cleanup and walked out with brows I did not ask for. Where is the lady that was here previously I seen all new people

The girls are funny and friendly. They always play good music and the shop looks and smells clean…read morealways! They do great work. We love coming here, we've been clients for over 10 years!

I'll start with saying that I called for a last minute eyebrow threading and they accommodated me…read morewith an appt time same day! Thank you. It was my first time ever doing threading and allowing someone other than myself touch my eyebrows. I went in just for a clean up look, keeping my shape, no reshaping or anything of that sort. Eyebrow appearance is everything to me. I was honestly so happy with the outcome. BIMI, was so kind and listened to what I wanted and even made suggestions without just doing what she wanted and that means so much to be. Takes a lot of trust especially with eyebrows! Will definitely come back for my eyebrow needs!

I usually come in to get a full face threading and I am in and out very quickly but it's done…read moreefficiently and correctly. They are gentle so it never is painful. The staff here is very nice and welcoming. The salon is clean and has calming music playing in the background to help you relax. I definitely recommend this salon.

I can't believe I tipped her. ‍ Went to get my purposely…read moreovergrown eyebrows shaped here and o man, what a disappointment! First off, this place smelled like cr*#! As the woman got closer to obviously thread my brows, she reeked of onion and who knows what else! It was an awful smell. Then, because my eyes have been sucking ever since pre-menopause, I get home to look at my brows with my magnifying mirror and see this crazy sh*#! What the heck?!?! THIS is their specialty?!?! I will NEVER go back there again. It's as if they are blinder than I am! Thanks for ruining my outgrow!

I just wanted my eyebrows cleaned up, I walked in for threading and was in and out in under 10…read moreminutes. Easy and fast and only $12. She did a great job.

Been coming here for a very long time. Last time I went there there was a new Brazilian wax lady…read more I've never been in so much pain and I can tolerate a lot of pain. She waxed the same area multiple times and left me with very bad purple bruising immediately I developed a hematoma. I've never had that happen to me in 10+ years.

Reached out in hopes to get my brows done before my birthday and was absolutely pleased with my…read moreservice. I had messed my eyebrows up and I left with a completely different look. Style is off of vocal preference. This was my first time getting my brows threaded and tinted. She explained the process to me and showed me her mapping process. So happy with how kind and accommodating she was. Would recommend!! Thank you for going out of your way to fit me in today

Super excited to try this place. First time getting my brows mapped. She knew exactly what she was…read moredoing. My brown came out amazing. Can't wait for our second session.

Nancy is the best eyebrow artist! She does my brows and my two teenage daughters', and we couldn't…read morebe happier. I especially appreciate how she shapes my daughters' brows in an age-appropriate way--never overdone or too thin--enhancing their natural brows without taking too much off. She is also reasonably priced. My brows always look clean, natural, and beautifully shaped. Nancy is professional, welcoming, and a pleasure to see every time. The salon has a beautiful, relaxing atmosphere that makes each visit enjoyable. I highly recommend Nancy to anyone looking for a skilled and trustworthy eyebrow artist!

Nancy is AMAZING! she is the only one I trust to do my eyebrows, and I have been following her for…read moreyears! She is always so kind, sweet, and makes the experience comfortable. I will continue to go to Nancy for as long as I can!

Love the service here! I've been coming here for eyebrow wax for 6 months with Monique. Monique…read moredoes a fantastic job for shaping my brows and never lets me down! Great customer service. I recommend everyone to come here for any beauty services!

I booked a brow lamination appointment and told the technician before the service started that I…read moredid not want the underside of my brows waxed because I was trying to preserve new growth. The underside was waxed anyway. When I followed up, the owner explained that shaping is required with brow lamination and that avoiding the underside is not something they do because it does not meet their standards. My issue is that this was not explained to me before the service began. If my request could not be accommodated, I should have been told so I could decide whether to continue. I requested a refund, but it was denied because the service was completed and their policy says services are non-refundable. Overall, this was disappointing. For me, the issue was communication and feeling like a clear boundary I stated before the appointment was not honored.

super clean quick easy service doesn't hurt at all. makes you feel very comfortable and such a cute…read moreenvironment

I came to Pretty Kitty for my first-ever Brazilian and honestly... ouch. They used soft wax, which…read moreis absolutely not ideal for such a sensitive service. Please do your research -- reputable salons typically use hard wax because it's gentler and much less painful. I forgot the name of the girl who did my service, but she didn't make me feel comfortable at all. She was very quiet, didn't explain anything, and just pulled the wax without any warning or reassurance. For a first-timer, that made the experience worse. I really wanted to like this place, but based on my experience, I wouldn't come back for waxing services. Hoping they improve their techniques and customer care.

I've been seeing Sunita for about 5 years- followed her from another salon, and I will follow her…read moreanywhere she goes. I have sensitive skin and Sunita is so gentle. I've had other people thread my eyebrows in the past and for some reason my skin tends to break out with these tiny little white bumps. Never with Sunita, she is quick and gentle, I'm never in pain and my eyebrows always look amazing! Trust me, go to her, she's the best

Sunita has been doing my eyebrows for 9 years now.....she's now also doing my 13 year old daughters…read moreeyebrows too .........she's friendly and professional! Highly recommended!