I've been going to bella's since they opened in Rancho. I don't trust anyone but Blanca with my…read moreeyebrows. She does an amazing job and she's friendly. Love that she's in Fontana now. Way closer to my house.

Extremely happy with Blanca's work and with the service. Great environment too. Highly recommended!read more

Very bad service!!! Bad work and bad customer service. Rude!! My daughter went in yesterday to get…read moreher brows done she paid with a $20 cash and they gave her back $3. They gave her back the wrong change and when she went back they told her don't make a big deal or a scene for that. And when she was walking out of the place they started laughing like laughing at my daughter. So rude!!!!!!!

kajal was absolutely incredible. she kept handing me the mirror to make sure she gets my shape just…read morehow i like it. she was sweet and attentive to what i liked instead of going with her own preference and the prices were unbeatable!! 10/10 would reccomend!

I can't believe I tipped her. ‍ Went to get my purposely…read moreovergrown eyebrows shaped here and o man, what a disappointment! First off, this place smelled like cr*#! As the woman got closer to obviously thread my brows, she reeked of onion and who knows what else! It was an awful smell. Then, because my eyes have been sucking ever since pre-menopause, I get home to look at my brows with my magnifying mirror and see this crazy sh*#! What the heck?!?! THIS is their specialty?!?! I will NEVER go back there again. It's as if they are blinder than I am! Thanks for ruining my outgrow!

They will slay your eyebrows and under 10 minutes. Absolutely love, the ladies who work there…read morealways very clean and tidy.

Always on point It was nice to see Blanca back at the Rancho location. Was lucky enough to get her…read morewithout an appointment. It's hard to come by consistency, but Bella's always is a 10/10.

I've been coming to this eyebrow place for a while, but unfortunately this visit left me extremely…read moredisappointed. Every time I come in, even when the salon is completely empty, the first thing I'm asked is, "Do you have an appointment?" I genuinely don't understand when walk-ins are actually accepted if an empty salon still requires an appointment. More importantly, I specifically asked for a cleanup. To me, that means removing the excess hair above and below my brows while keeping my existing shape. Instead, my entire shape was changed, including my arch and tails. That is absolutely not what I asked for, and I'm extremely annoyed because eyebrows take time to grow back. There also seemed to be a communication barrier. I had difficulty feeling confident that what I was requesting was fully understood, and unfortunately the end result confirmed that concern. If a client asks for a cleanup, please clarify exactly what they want before significantly changing the shape of their eyebrows. I've been a regular customer, which makes this even more disappointing. I came in expecting my usual cleanup and walked out with brows I did not ask for. Where is the lady that was here previously I seen all new people

Came here for eyebrow threading and more expensive than other places in the area and credit card…read moreservice charge

they would not provide me with services. I came at 5:00pm. The door says they are open until 7:00…read morebut one of the women ran and turned the lights off and locked the door as i was walking up.

I had such an amazing experience at this head spa! From start to finish, everything was so relaxing…read moreand well done. My hair feels incredibly soft, clean, and refreshed. The staff was super friendly and made me feel comfortable the entire time. Overall, a great experience and I'll definitely be coming back!

I had a lovely relaxing experience until the technician started washing my hair she was overall…read moreextremely rough with my hair, I would expect if you're working in a field like this you would know how important it is to be gentle with hair and not constantly pulling it or be rough with it. It felt like this person did not want to be there, she made it very uncomfortable and not relaxing. They say this helps hair loss and split ends on their website however my hair was yanked so much I may have lost a few extra strands, my hair is now extremely tangled, and my scalp is hurting because of how much she kept yanking my hair. I came because it seemed there were over all positive reviews and it was near my house but this was a nightmare I couldn't wait for the technician to stop touching my hair this was not worth $150. Ive been to a different head spa before that was way cheaper and it was the complete opposite from this experience I had here at bollywood head spa. At other head spas Im treated gently and leave so relaxed. Please save your money and time and go somewhere else.

super clean quick easy service doesn't hurt at all. makes you feel very comfortable and such a cute…read moreenvironment

I came to Pretty Kitty for my first-ever Brazilian and honestly... ouch. They used soft wax, which…read moreis absolutely not ideal for such a sensitive service. Please do your research -- reputable salons typically use hard wax because it's gentler and much less painful. I forgot the name of the girl who did my service, but she didn't make me feel comfortable at all. She was very quiet, didn't explain anything, and just pulled the wax without any warning or reassurance. For a first-timer, that made the experience worse. I really wanted to like this place, but based on my experience, I wouldn't come back for waxing services. Hoping they improve their techniques and customer care.

Wax Pros: inexpensive/fast/friendly…read more Cons: painful af/left with wax on you after/skin irritation I will not return. I'd honestly rather pay more. Place is clean.

So I used to come here bacckkk in the day and my gf comes here still and always have so today I…read morecame back with her and got our eyebrows threaded and th service and quality here is still a 10/10 the ladies here are lovely make sure you stop by and pay a visit !

I booked a brow lamination appointment and told the technician before the service started that I…read moredid not want the underside of my brows waxed because I was trying to preserve new growth. The underside was waxed anyway. When I followed up, the owner explained that shaping is required with brow lamination and that avoiding the underside is not something they do because it does not meet their standards. My issue is that this was not explained to me before the service began. If my request could not be accommodated, I should have been told so I could decide whether to continue. I requested a refund, but it was denied because the service was completed and their policy says services are non-refundable. Overall, this was disappointing. For me, the issue was communication and feeling like a clear boundary I stated before the appointment was not honored.

Came here and got my brows done for my birthday. Super friendly and the process was so quick. My…read morebrows also came out so good as well!

I decided to choose West Point for my first Botox session ever and sooo glad that I did…read more I had an appointment at 10:00 am and came in 15 minutes early to do my paperwork. I was greeted by Lily at the front desk who took me in right away. She was very sweet and professional! Tommy the PA did my Botox. He guided me through where my problem areas where and listened to what my desired outcome was. He was very patient with me even though I was super nervous! The procedure itself was quick and painless. It's one week out and I'm already loving the outcome!!! I will be back for sure and thanks to everyone at West Point for making my first time so easy!

I feel so much better! Wendy listened to what I wanted and made suggestions that I didn't even know…read morewere possible. This is exactly the subtle change I was looking for, and it was worth every penny. I've had Botox before and found it very painful, but Wendy used an anesthetic cream and tapped my face in such a way that I barely felt anything at all. Wendy also made suggestions I can do at home for even better results. I'm so thankful for her.