We too used to like them, but the last time we boarded my 93 year old mom's 15 (?) year old sweet…read morelittle rescue dog, he got out and was lost for an unknown period of time. It turned out that it wasn't that long, but anything could have happened - he was loose and could have been hit by a car, grabbed by a coyote, or picked up by someone not as kind as the people who found him. Imagine landing from a trip and turning on your phone to a message from a strange (but kind!) man with a Santa Barbara area code saying he had your dog that they'd found running scared in the street - my mom was hysterical. They tried to slough it off and when they knew how upset I was, both Kristen & her husband started using rather foul language - they were the ones who lost the dog! I also question if they are licensed to board dogs in a residential neighborhood. I was shocked to find out a day or so later they had asked my mom to pay the entire bill! Incredible nerve after putting her through that trauma. She paid it "as she was afraid they would sue her." I discussed with Kristen calmly and she agreed to reduce it by 50% and refund my mom the difference. Then she started trying to renegotiate and offered only 1 night off "per her business consultant." Kristen has tried to contact my mom repeatedly, including going to her home, after my mom has not responded and I have asked her not to several times, and this is definitely verging on elder abuse. My mom is so upset, she says she'll never travel or board him again. As of today, over 3 weeks later, still no refund to my mom for their incredible negligence. I also noticed, as Brian S. did, that other than my mom's review in Sept, before they lost Reggie and when we still liked & trusted them, all other reviews are very old and refer to the previous owners.

I am so grateful for the Island Pooch walkers. The walkers that Kristin chooses are so good and…read moretrustful. They arrive on time and have such good communication. They are available if needed at the last moment and provide good care when I am on vacation. I give them 5 stars!! Beverly White

Gabriella watched our 190 lb American Mastiff and German Shepherd for three days. She sent picture…read moreupdates, checked in with us numerous times and helped us feel secure in knowing that our fur babies were in good hands while we were out of town for the weekend! Highly recommend

Gabriella was amazing! So sweet, calm, and clearly a natural with dogs. Mine can be a little…read morenervous with new people, but he wasn't scared of her at all--in fact, he became super stubborn with her, which honestly just showed how comfortable he felt! She took the time to connect with him, sent the sweetest video and photo updates throughout the walk, and kept me in the loop the entire time. You can really tell she cares. So grateful to have found someone so wonderful and trustworthy. I highly recommend her and am so excited to keep booking with her!

I recommend Michelle without reservation for your pets. She takes care of my two pugs, Otis…read moreSpunkmeyer and Cara Mia- walks, feeds and gives them their medications. She is reliable, caring and knowledgeable. She works to accommodate my schedule and shows up when she says she will. She gives me updates by text of how my pugs did on their walk and alerts me if she has any concerns about their health. She was also aware on our first meeting that pugs can overheat easily (due to their short noses) and made it a point to say that she would be careful with them on hot days. She came over before I ever used her services for a meet and greet to understand my needs and to meet my pugs. I believe she is expanding her services also to Huntington Beach soon. I definitely recommend her if you need pet care!

Michelle has been nothing but amazing, and always is responsive. She has watched both my dog and…read morecat on several occasions, and I trust her fully. She is extremely knowledgeable about both dogs and cats and keeps a very attentive eye out for any irregularities. She is honest and reliable. Can't beat that!

Both of my dogs, a French Bulldog and an English Bulldog attend Tiny Tails OC, and I couldn't be…read morehappier with the care they receive! I love that I can drop them off knowing they're happy, safe, and getting plenty of attention. They get potty breaks, playtime, pets, and socialization every day. My French Bulldog is like a little vacuum and tends to pick things up off the ground, but the staff pays close attention to him. My English Bulldog thrives on routine, and Tiny Tails provides exactly that, she used to be timid, but daycare here has helped her socialize and become more confident. They always come home healthy and in a good mood. I truly trust this business with my fur babies and highly recommend them to anyone looking for loving, attentive care!

Tiny Tails OC is the best! Lilly responds very fast and always makes room for my dog. She takes…read moregreat care of my husky, and he always enjoys his stays with her. Best pet sitting service in Orange County!

Dr. Andrew is so kind, so knowledgeable. He cares so much about my two Pomeranians. Chanel and…read moreScootie. He is so knowledgeable, he is gentle. So professional. He is kind and caring. I had found a kitten on the street. I rushed to Dr. Andrew. He immediately helped me. The kitten was 2 weeks old and barely moving. Dr. Andrew was so kind. He taught me how to bottle feed my baby. He was so gentle and kind. My kitten is now a year old. Named Prada. He's love's this vet. I was there today. I am helping my neighbor with a pregnant mom beautiful cat that has 12 babies. took 6 in today and wow Dr. Andrew in just minutes told me they're gonna make it and made certain they're all fine. They are three weeks old. I can't say enough about this Vet and the staff and especially Dr. And

Dr. Andrew is the BEST! He so graciously cared for our dog's seizure episodes and provided…read morewonderful nutrition guidance for a homemade diet. He saw us for an emergency over weekend hours and we are so grateful for both his human and animal empathy. I can't recommend him enough!

John and Cassidy took such great care of our two cats!! This was the first time we've ever used a…read morepetsitter service and were veryyy nervous to say the least. Every day we were sent 10+ photos of them along with a paragraph of a summary of their visit with them. Their level of care was so impressive and we know they even vacuumed on a few occasions! We cannot express how impressed we are with this company. Highly highly recommend Pooch's Best Friend!

I live in Irvine, CA, and so happy that I found them when I did. We have 2 dogs and all of the…read morewalkers are so very sweet to them. I love that they all are genuinely kind to our pups and leave the sweetest pics and comments about them. My husband and I are really busy with work and PBF always accommodates our schedule and do what they can to make sure our needs are addressed. We recently also had a baby in the last year and pbf has helped accommodate us as we move into our next chapter of having kids. Even when we had to go to the hospital when the baby came, the owner helped us schedule the pups walks and transportation to our pet boarding facility. They are simply great and amazing and I never worry about our pups and trust each and everyone of the walkers in my household. I highly recommend them.

This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

They always arrive on time, and I feel safe letting my pet walk with them.she loves to have time to…read moresmell on her walk and they let her do that.

We had a sudden schedule change and had to find boarding for our two dogs. Wendy in OC Paw House…read morewas able to accommodate them in very short notice. We received text updates about our dog throughout the day which was very reassuring. We picked up our dogs the next day and they both had smiles on their faces. Very thankful for Wendy and OC Paw House for taking great care of our dogs.

I was looking for dog boarding at the very last minute and Wendy was very accommodating in taking…read morein my 2 dogs. I literally booked with her 2 days before the stay. My 54 lb Jindo does not do well with strangers, she is all bark but no bite. I was very anxious bringing her to any dog care but Wendy was willing to do an assessment prior to their stay. This was my very first time doing any sort of dog care so I was really worried about leaving them. They did really well and my other dog had so much fun (he's a social butterfly). The main reason I chose this place vs all the other dog boarding is because they offer a "home" living experience rather than a facility/warehouse. My dogs always freely roams the house and lays on our bed, couch, wherever they please so I wanted something similar and Wendy's house provided that. I couldn't bare the thought of them being kept in a narrow sleeping quarter locked throughout the day. Thank you for taking great care of my babies! This place will definitely be my go-to for any future dog boarding.

I interacted with Dan Parks from the Bark Collective and found him to be very responsive, and fair…read morein our interactions.

Our dog Hank loves bark collective. They always take such good care of Hank and he is soo happy…read morewhenever we pick him up. I know he's been well cared for. We also just had or first training session with AJ and I'm so excited to implement her training methods that don't require and e-collar. The e-collar is optional and can be used on certain situations, but I saw her techniques with him work without the ecollar.. I'm so glad I scheduled the training session and will continue to schedule training session with her! Her training techniques are soo effective.

We take our two pups here 2 - 3 days a week for daycare. They are always happy to go and the staff…read moreis really positive and kind with all the dogs and give me good updates on my pups. They even work with my younger rescue who has back leg issues. My pups come home happy and go right to bed after playing and socializing. Great business, so glad we found them!

The owner was really easy to Acres's for a last minute booking. My giant schnauzer stayed for a…read moreweek and got daily messages about her. When we picked her up she gave everyone kisses so she loved them! My schnauzer is a lucky dog who she likes so they obviously treated her amazing. I will be bringing her back for day stays and all my future trips! Highly recommended.