Beware of boarding your dog here! First we were told by the owner (Riley is not the owner anymore)…read morethat we were not allowed to come to the "boarding area" because they promoted pick ups only. I thought that was odd because who would not want to see the boarding facility first. They do NOT offer a 24/7 live cam which also led me to not trust them. I later talked to an employee van driver and he told me and my husband the dogs are kept in the garage in kennels, the bigger dogs are kept in the van in the garage with no air or ventilation AND-where it is dark. We were appalled and horrified. We called the Newport Beach Animal Control and found out Island Pooch doesn't even have a boarding license. Please do your research before you use ANY animal boarding. Island Pooch is definitely untrustworthy and does not care for animals if this is how they are boarding them.

We too used to like them, but the last time we boarded my 93 year old mom's 15 (?) year old sweet…read morelittle rescue dog, he got out and was lost for an unknown period of time. It turned out that it wasn't that long, but anything could have happened - he was loose and could have been hit by a car, grabbed by a coyote, or picked up by someone not as kind as the people who found him. Imagine landing from a trip and turning on your phone to a message from a strange (but kind!) man with a Santa Barbara area code saying he had your dog that they'd found running scared in the street - my mom was hysterical. They tried to slough it off and when they knew how upset I was, both Kristen & her husband started using rather foul language - they were the ones who lost the dog! I also question if they are licensed to board dogs in a residential neighborhood. I was shocked to find out a day or so later they had asked my mom to pay the entire bill! Incredible nerve after putting her through that trauma. She paid it "as she was afraid they would sue her." I discussed with Kristen calmly and she agreed to reduce it by 50% and refund my mom the difference. Then she started trying to renegotiate and offered only 1 night off "per her business consultant." Kristen has tried to contact my mom repeatedly, including going to her home, after my mom has not responded and I have asked her not to several times, and this is definitely verging on elder abuse. My mom is so upset, she says she'll never travel or board him again. As of today, over 3 weeks later, still no refund to my mom for their incredible negligence. I also noticed, as Brian S. did, that other than my mom's review in Sept, before they lost Reggie and when we still liked & trusted them, all other reviews are very old and refer to the previous owners.

Gabriella watched our 190 lb American Mastiff and German Shepherd for three days. She sent picture…read moreupdates, checked in with us numerous times and helped us feel secure in knowing that our fur babies were in good hands while we were out of town for the weekend! Highly recommend

Gabriella was amazing! So sweet, calm, and clearly a natural with dogs. Mine can be a little…read morenervous with new people, but he wasn't scared of her at all--in fact, he became super stubborn with her, which honestly just showed how comfortable he felt! She took the time to connect with him, sent the sweetest video and photo updates throughout the walk, and kept me in the loop the entire time. You can really tell she cares. So grateful to have found someone so wonderful and trustworthy. I highly recommend her and am so excited to keep booking with her!

I recommend Michelle without reservation for your pets. She takes care of my two pugs, Otis…read moreSpunkmeyer and Cara Mia- walks, feeds and gives them their medications. She is reliable, caring and knowledgeable. She works to accommodate my schedule and shows up when she says she will. She gives me updates by text of how my pugs did on their walk and alerts me if she has any concerns about their health. She was also aware on our first meeting that pugs can overheat easily (due to their short noses) and made it a point to say that she would be careful with them on hot days. She came over before I ever used her services for a meet and greet to understand my needs and to meet my pugs. I believe she is expanding her services also to Huntington Beach soon. I definitely recommend her if you need pet care!

Michelle has been nothing but amazing, and always is responsive. She has watched both my dog and…read morecat on several occasions, and I trust her fully. She is extremely knowledgeable about both dogs and cats and keeps a very attentive eye out for any irregularities. She is honest and reliable. Can't beat that!

Both of my dogs, a French Bulldog and an English Bulldog attend Tiny Tails OC, and I couldn't be…read morehappier with the care they receive! I love that I can drop them off knowing they're happy, safe, and getting plenty of attention. They get potty breaks, playtime, pets, and socialization every day. My French Bulldog is like a little vacuum and tends to pick things up off the ground, but the staff pays close attention to him. My English Bulldog thrives on routine, and Tiny Tails provides exactly that, she used to be timid, but daycare here has helped her socialize and become more confident. They always come home healthy and in a good mood. I truly trust this business with my fur babies and highly recommend them to anyone looking for loving, attentive care!

Tiny Tails OC is the best! Lilly responds very fast and always makes room for my dog. She takes…read moregreat care of my husky, and he always enjoys his stays with her. Best pet sitting service in Orange County!

We've had such a great experience when we've brought our dog here, whether it's for an appt or…read moreday-boarding. Everyone is so kind, caring and attentive. It genuinely seems like they all love what they do, which makes us feel comfortable and confident that we are in good hands. A special thank you to Dr. Andrew - he is honestly the best doctor we have ever worked with. He is compassionate and thorough, and you can tell that he truly cares about the pet's well-being. Thank you again to this entire team.

We most highly recommend Dr. Andrew at Newport Center Animal Hospital! When our beloved Havanese…read morefell seriously ill, several other veterinarians had completely failed to diagnose her problem. She was given numerous lab tests, then various types of pain medication that were not actually needed. There was never an actual diagnosis or appropriate treatment. Thousands of dollars were spent! We were losing hope before close friends highly recommended bringing her to Dr. Andrew. From our very first visit, Dr. Andrew was incredibly warm, caring and attentive. He put her in the hospital where she got tender loving care. He refused to give up on our dog and truly went above and beyond to care for her. He even went out of his way to consult with other specialists to ensure that we got the right answers. Thanks to his dedication and expertise, our sweet dog's life was saved. His bill was far beyond fair for all that he did. We have never met another veterinarian as caring, warm, knowledgeable, and dedicated as Dr. Andrew! We are forever grateful! I only wish we could give him far more than 5 stars.

John and Cassidy took such great care of our two cats!! This was the first time we've ever used a…read morepetsitter service and were veryyy nervous to say the least. Every day we were sent 10+ photos of them along with a paragraph of a summary of their visit with them. Their level of care was so impressive and we know they even vacuumed on a few occasions! We cannot express how impressed we are with this company. Highly highly recommend Pooch's Best Friend!

I live in Irvine, CA, and so happy that I found them when I did. We have 2 dogs and all of the…read morewalkers are so very sweet to them. I love that they all are genuinely kind to our pups and leave the sweetest pics and comments about them. My husband and I are really busy with work and PBF always accommodates our schedule and do what they can to make sure our needs are addressed. We recently also had a baby in the last year and pbf has helped accommodate us as we move into our next chapter of having kids. Even when we had to go to the hospital when the baby came, the owner helped us schedule the pups walks and transportation to our pet boarding facility. They are simply great and amazing and I never worry about our pups and trust each and everyone of the walkers in my household. I highly recommend them.

They always arrive on time, and I feel safe letting my pet walk with them.she loves to have time to…read moresmell on her walk and they let her do that.

We are setting up dog walking for my elderly mother who isn't currently able to walk her dog. I…read morereached out to ask some questions and the response has been fast, precise and professional.

I was looking for dog boarding at the very last minute and Wendy was very accommodating in taking…read morein my 2 dogs. I literally booked with her 2 days before the stay. My 54 lb Jindo does not do well with strangers, she is all bark but no bite. I was very anxious bringing her to any dog care but Wendy was willing to do an assessment prior to their stay. This was my very first time doing any sort of dog care so I was really worried about leaving them. They did really well and my other dog had so much fun (he's a social butterfly). The main reason I chose this place vs all the other dog boarding is because they offer a "home" living experience rather than a facility/warehouse. My dogs always freely roams the house and lays on our bed, couch, wherever they please so I wanted something similar and Wendy's house provided that. I couldn't bare the thought of them being kept in a narrow sleeping quarter locked throughout the day. Thank you for taking great care of my babies! This place will definitely be my go-to for any future dog boarding.

It pains me deeply to write this review, but I believe our experience needs to be shared with other…read moredog owners who may be considering leaving their pets with a dog daycare or boarding provider. It has been exactly one month since we lost our beloved French Bulldog, Louie, to heat stroke after leaving him with OC Paw House in Tustin, California. We dropped Louie off at approximately 9:05 a.m. for what was supposed to be a four-hour half-day visit. The purpose was simply to see how well he interacted with the other dogs before we considered boarding him there for a week later in September. I believed I had done my due diligence as a responsible pet owner. The business had more than 100 five-star reviews, and I could not find even a single review below five stars. They also had many photos of french bulldogs on their social media. That gave me a great deal of confidence in leaving Louie in their care. Unfortunately, what happened that morning is something our family will live with forever. At 11:33 a.m., I received a photo and text showing Louie with several other dogs. In the photo, what appeared to be Louie's vomit was clearly visible near his front paws. When I later examined the photo more carefully, I noticed that it had been taken at approximately 10:18 a.m. That timeline is extremely important. Wendy, the owner, later told me that Louie was having difficulty with the heat while at an unshaded dog park on an approximately 81-degree day. She said that after about 5-10 minutes, they decided to take him back to the house. The house is approximately an eight-minute drive from the dog park. Yet I did not receive a phone call telling me that Louie was in serious distress until approximately 11:45 a.m. I was then told that he was not breathing. That leaves me with a question I still cannot get past: What happened between approximately 10:18 a.m., when Louie was apparently already showing signs of distress, and the time I was finally contacted? As Louie's owner, it is devastating to think that he may have been struggling for an extended period of time without receiving the urgent intervention he needed. In my opinion, what happened demonstrates a serious lack of training, judgment, and emergency preparedness. This is especially troubling because Wendy told me that she owns or has owned a French Bulldog and understands that Frenchies do not tolerate heat well. Brachycephalic breeds such as French Bulldogs are widely known to be particularly vulnerable to overheating. Afterward, I obtained a report from OC Animal Care. Based on my reading of that report, I learned information about the business and its licensing status that I did not know when I entrusted Louie to their care. The report also contains statements regarding overnight boarding and the individuals who provide dog-walking services that, in my view, do not match my understanding of how the business was represented or operated. I encourage anyone considering this business--or any dog daycare or boarding provider--to verify its licensing, insurance, training, emergency procedures, supervision practices, and experience caring for your specific breed. Do not rely solely on online reviews. I wish I had known to ask more questions. Louie was not just our dog. He was part of our family, and losing him this way has been heartbreaking. I am writing this review because I cannot change what happened to Louie, but perhaps sharing our experience will cause another dog owner to ask the questions I wish I had asked--and potentially prevent another family from experiencing the loss that ours has endured.

Our dog Hank loves bark collective. They always take such good care of Hank and he is soo happy…read morewhenever we pick him up. I know he's been well cared for. We also just had or first training session with AJ and I'm so excited to implement her training methods that don't require and e-collar. The e-collar is optional and can be used on certain situations, but I saw her techniques with him work without the ecollar.. I'm so glad I scheduled the training session and will continue to schedule training session with her! Her training techniques are soo effective.

I took my two dogs, Birdie and Minnie, to Bark Collective for two weeks. Our lives were changed…read moreforever. From the moment you walk in the door the staff is attentive, polite, and positive. During my dogs stay I received daily updates, pictures, and videos. What transpired during this time I can truly call miraculous. My overly playful, rambunctious dogs transformed. I was never able to walk them because of their pulling and my fear of tripping. I am now able to walk both dogs at once! Incredible... The sit, stay, and come when called. A.J and Hayden, the trainers, never raised their voices and focus on complementing good behavior. I never heard the word "no"! They were also very patient with me as I learned the new skills it would take to carry on this training at home. My dogs had a blast! Pack walks, hikes and pup cups. I can never fully express my amazement and gratitude for the transformation. The level of professionalism while still making this fun for the dogs was beyond anything that I could have imagined. My dogs are my world and the trainers understood that completely. I cannot recommend Bark Collective enough. It was the best thing for my dogs and for me!!!

I recently boarded my two senior dogs here, and the experience was amazing. My dogs have never been…read moreboarded before, so I was extremely nervous. I spent time talking with Sherri & the rest of the staff, and could sense how much they truly care about animals and their wellbeing. I would 100% trust leaving my animals here. It is clear that their team is passionate, responsible, and the animals take to them super quickly. Pricing is also great - I was shocked! I would absolutely use them again.

We take our two pups here 2 - 3 days a week for daycare. They are always happy to go and the staff…read moreis really positive and kind with all the dogs and give me good updates on my pups. They even work with my younger rescue who has back leg issues. My pups come home happy and go right to bed after playing and socializing. Great business, so glad we found them!