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Pooch's Best Friend

4.8 (117 reviews)
Open • 7:00 am - 8:00 pm

Services - Pooch's Best Friend

Dog walking

Pet transportation

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Sampson
Janet P.

As a new mom to two cats, new resident to Irvine, and a constant trekker (either on business trips or backpacking excursions), I had no idea where to find a reputable pet-sitter on short notice so I decided to try my luck on Yelp. After reading the reviews and shopping around to compare costs, I decided to give PBF a try. The second I asked for a consultation (which is free), Nadia responded lightning-fast (like a pet-sitting superhero) and was very accommodating to my work schedule. She showed up at my door with forms at the ready, and clearly exhibited ease and experience around my two inquisitive cats (Sigfrey and Sampson). Friendly and professional -- off to a good start. Right after the consultation when I gave my approval, Nadia got a head-start on making my account on PBF's website, filling in my pet profiles with all the notes I gave her. The website is super convenient in that you can make all your appointments and payments online, and check the status of each one. No more playing phone tag, or scribbling on your calendar, or writing checks! (It's nice to know PBF is ahead of the Stone Age.) Also, you can check the profiles and experience background of PBF's staff, all of whom have experience in animal care. (So rest assured, they're not appointing some kid who only has "I love animals!" on his/her resume.) Amy (whose primary job is working for a vet) was assigned to be interim mom for Sigfrey and Sampson, who are basically like dogs in cat fur and think that anyone who gives them treats is their Most Beloved Owner. But it was still reassuring to know that all three got along splendidly. Amy leaves very thorough progress reports (how long she stayed, what chores she did, comments on the cats' well-being, etc.), and responds immediately to any questions I text message to her. After the second appointment, I felt comfortable enough to leave my spare keys with her. In summary: Convenience? Check. Professionalism? Check. Cost competitive? Check. Cats happy and no longer ridden with separation anxiety? Check and check!

"The Three Musketeers" (from top, left to right):  Mykal, Harlow & Spanky.

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PBF has set the gold standard among pet sitters. They are responsive, smart and caring. They are the best!

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Ask the Community - Pooch's Best Friend

Hi, I am possibly but haven't confirmed yet looking for a dog sitter from May 26th to June 5th. My…

Hi Sophie! Thanks so much for your interest in our services. Looks like you're needing both a… 

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Review Highlights - Pooch's Best Friend

“Nadia, Jen, and Lindsay tag teamed our overnight and daily visits during the two weeks and didn't miss a beat.”

Mentioned in 81 reviews

Read more highlights

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OC Paw House - Celebrating Rocky's birthday

OC Paw House

(114 reviews)

I was looking for dog boarding at the very last minute and Wendy was very accommodating in taking…read morein my 2 dogs. I literally booked with her 2 days before the stay. My 54 lb Jindo does not do well with strangers, she is all bark but no bite. I was very anxious bringing her to any dog care but Wendy was willing to do an assessment prior to their stay. This was my very first time doing any sort of dog care so I was really worried about leaving them. They did really well and my other dog had so much fun (he's a social butterfly). The main reason I chose this place vs all the other dog boarding is because they offer a "home" living experience rather than a facility/warehouse. My dogs always freely roams the house and lays on our bed, couch, wherever they please so I wanted something similar and Wendy's house provided that. I couldn't bare the thought of them being kept in a narrow sleeping quarter locked throughout the day. Thank you for taking great care of my babies! This place will definitely be my go-to for any future dog boarding.

It pains me deeply to write this review, but I believe our experience needs to be shared with other…read moredog owners who may be considering leaving their pets with a dog daycare or boarding provider. It has been exactly one month since we lost our beloved French Bulldog, Louie, to heat stroke after leaving him with OC Paw House in Tustin, California. We dropped Louie off at approximately 9:05 a.m. for what was supposed to be a four-hour half-day visit. The purpose was simply to see how well he interacted with the other dogs before we considered boarding him there for a week later in September. I believed I had done my due diligence as a responsible pet owner. The business had more than 100 five-star reviews, and I could not find even a single review below five stars. They also had many photos of french bulldogs on their social media. That gave me a great deal of confidence in leaving Louie in their care. Unfortunately, what happened that morning is something our family will live with forever. At 11:33 a.m., I received a photo and text showing Louie with several other dogs. In the photo, what appeared to be Louie's vomit was clearly visible near his front paws. When I later examined the photo more carefully, I noticed that it had been taken at approximately 10:18 a.m. That timeline is extremely important. Wendy, the owner, later told me that Louie was having difficulty with the heat while at an unshaded dog park on an approximately 81-degree day. She said that after about 5-10 minutes, they decided to take him back to the house. The house is approximately an eight-minute drive from the dog park. Yet I did not receive a phone call telling me that Louie was in serious distress until approximately 11:45 a.m. I was then told that he was not breathing. That leaves me with a question I still cannot get past: What happened between approximately 10:18 a.m., when Louie was apparently already showing signs of distress, and the time I was finally contacted? As Louie's owner, it is devastating to think that he may have been struggling for an extended period of time without receiving the urgent intervention he needed. In my opinion, what happened demonstrates a serious lack of training, judgment, and emergency preparedness. This is especially troubling because Wendy told me that she owns or has owned a French Bulldog and understands that Frenchies do not tolerate heat well. Brachycephalic breeds such as French Bulldogs are widely known to be particularly vulnerable to overheating. Afterward, I obtained a report from OC Animal Care. Based on my reading of that report, I learned information about the business and its licensing status that I did not know when I entrusted Louie to their care. The report also contains statements regarding overnight boarding and the individuals who provide dog-walking services that, in my view, do not match my understanding of how the business was represented or operated. I encourage anyone considering this business--or any dog daycare or boarding provider--to verify its licensing, insurance, training, emergency procedures, supervision practices, and experience caring for your specific breed. Do not rely solely on online reviews. I wish I had known to ask more questions. Louie was not just our dog. He was part of our family, and losing him this way has been heartbreaking. I am writing this review because I cannot change what happened to Louie, but perhaps sharing our experience will cause another dog owner to ask the questions I wish I had asked--and potentially prevent another family from experiencing the loss that ours has endured.

Paw Sweet Paw Pet Resorts - His general look

Paw Sweet Paw Pet Resorts

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Westpark

Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

DO NOT BRING YOUR DOG HERE. These people do not care about your dogs and will return them in…read morehorrible states. I used to have no issues with Paw Sweet Paw years ago but after just brining my 1yr old rescue here twice that was enough. First time he was return smelling awful, accidents happen. Second time boarding with them (12 hours) he was returned to me COVERED in both pee and actual poop on him. Before he was return the second time, the staff told me he had a "little accident" and asked if I wanted him bathed or just wiped down. After already waiting an extra 1.5 hours because of the cut operational hours, I said just wiped down him down and I'll bath him later. It was clearly not a little accident and wasn't even wiped down. The attendant brought him out less than a minute later. Wiping down a dirty, poop covered dog would take longer than one minute. The extent of the odor took 3 baths and he is now dealing with multiple stomach issues results in vomiting and diarrhea. He also was returned with a clearly visible scab and swelling on his nose. Trying to contact management has been extremely disappointing after a very disappointing 12 hr dog boarding visit. The asst. manager seemed to be the only one to take the time to respond and discuss these issues, but very limited to how she can remedy or alleviate some of these issues. I have been waiting for a week now on Janelle, the top Manager of both locations to reach out with fur to we discussions about the incredibly low standards, cleanliness, and overall care for our pets staying there. Seems like Janelle couldn't care less for the well-being of the dogs she is being entrusted to take care of while she is the one in charge from what I've been told.

Critter Sitters

Critter Sitters

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Sarah and Maria are the best!…read more I really appreciate them coming through for us at the last minute when we needed help with our pet leopard gecko. Finding reliable reptile care in Orange County is rare, so I'm especially thankful they were able to help. Maria deserves a special shout-out because she handled all the legwork and immediately put me at ease with her reptile experience. From her very first visit, she took care of everything perfectly. I would give her more than five stars if I could! I highly recommend Critter Sitters for reptile pet sitting. We'll be bringing our dog in for pet sitting next time, and I'll definitely be back with another review--but for reptile care, you're absolutely in great hands with Maria. Steve R.

This was my first time ever leaving my dogs with a professional dog-sitting company, and I was…read morehonestly nervous. Ever since my older dog was diagnosed with diabetes, it has been so stressful trying to find someone I can truly trust to care for her. I knew I needed someone reliable while traveling out of the country, and I'm so grateful I found this company. Maria was incredible--she sent multiple photos and updates every single day, which meant so much to me. She was thorough, attentive, and I could genuinely tell how much my pups adored her. It was such a relief to be able to fully relax on my trip knowing my dogs were being loved and cared for as if they were her own. Highly recommend!

Bow Wow's & Whiskers Pet Care - Isabelle hiding from me

Bow Wow's & Whiskers Pet Care

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Rosanne or Bow Wow's and Whiskers is the best kept secret in Irvine! That is because no pet owner…read morewants to lose her. We have been so fortunate to have Rosanne care for our many cats, including those with medical issues for almost 20 years. As a vet tech. and trained professional, I can trust her advice and know she has the best interest of my animal in mind. Travelling internationally, I have absolute confidence she will turn up, never let me down, care for my cat and home and inform me of any potential issues. She is detailed, conscientious, totally honest and best of all, she actually spends time playing with your pet! A fantastic pet sitter! Laurie, CA

It's hard to put everything we feel about Rosanne into just a few words. She has cared for our…read morefurry cat children for the past 27 years! She's been with us as we suffered the loss of 3 of our babies over the years, and she has become a part of our family in many ways. Our current kitties, Isabella and Mary, are now 17 and 18 years old respectively, and Rosanne has cared for them since they came to us 17 years ago. Whenever we're away, she lives in our home, giving them the comfort and security they need. Knowing she's here when we're not gives us the same sense of comfort and security. Rosanne cares for the girls in every way. As a licensed and caring Vet Technician, we trust her judgement completely. She has advised and guided us in their care so many times over the years. Rosanne is committed to the care of the animals in her charge - she is a true professional, and more importantly, she LOVES all of the furry babies in her care. She also takes cares of our home like it's her own. She's licensed, bonded and insured. But the best part of Rosanne is . . . Rosanne. We absolutely treasure her, and cannot recommend her highly enough! Sincerely, Michael and Judy McLane May 6, 2023 Irvine, CA

Sweet Tails Pet Sitting

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After moving to Orange, I needed a cat sitter right away and had Christina recommended to me on…read moreNextDoor by multiple people. I am so grateful I found her! She recommended our vet to me as well, and I have been so happy with the vet she suggested! She actually gave multiple recommendations so i have back ups if needed. She's cared for my 3 cats multiple times and I can tell my kitties love her, which is the most important thing! She always sends me pics and keeps me updated while I'm away. She cared for my senior cat when she was sick and in her final week and gave me detailed updates so I knew when to cut my trip short to some home to her, cared for my new kitten, cleaned up broken glass and a lot of kitty barf, cleaned up when ants where going after the cat food, and showed my kitties lots of love! I always come home to empty trash cans, clean litter boxes and happy kitties. She even gave me a housewarming gift and gifted my kitties Christmas treats and toys! Christina is wonderful and I trust her 110% with my kitties and my home. I appreciate her so much because as much as I miss my kitties when away, I have peace of mind knowing she's there to keep them happy and safe! When my kitties broke a vase and she came in to broken glass everywhere, she let me know right away and made sure my cats were OK and had no cuts first, then did a wonderful job cleaning up (I didn't find any glass when I got home!) And she's just a nice person too - whenever I'm on the phone with her, we always end up chatting about her kitties too, so I know she's truly a "cat person" (which not all my pet sitters have been.) Cannot recommend her enough! Be sure to schedule as early as possible, she's so great the holidays and peak vacation times always book up quickly!

Christina has been a fabulous pet sitter for us the past 5 years. It's hard to trust anyone with…read moreyour babies, but she makes it so much easier. Professional and detailed, she makes sure all the necessities are in order before she needs to come, and then makes sure all your concerns are managed while she is there. Reassuring photos and messages are just icing on the cake, but the truth is in the happy healthy pets you have when you come home. We have 2 cats and 1 kitten and just came back from a 12 day trip. Cats had just been through some major health issues, and I was Sooo glad she was there daily keeping an eye on them, and knew exactly who my vet was and was even familiar with the local vet ER. She's responsible reliable and caring. Just ask our Cats!

Pooch's Best Friend - dogwalkers - Updated October 2026

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