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    Pooch's Best Friend

    4.8 (117 reviews)
    Closed 7:00 am - 8:00 pm

    Services - Pooch's Best Friend

    Dog walking

    Pet transportation

    Pooch's Best Friend Photos

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    Reviews With Photos

    Sampson
    Janet P.

    As a new mom to two cats, new resident to Irvine, and a constant trekker (either on business trips or backpacking excursions), I had no idea where to find a reputable pet-sitter on short notice so I decided to try my luck on Yelp. After reading the reviews and shopping around to compare costs, I decided to give PBF a try. The second I asked for a consultation (which is free), Nadia responded lightning-fast (like a pet-sitting superhero) and was very accommodating to my work schedule. She showed up at my door with forms at the ready, and clearly exhibited ease and experience around my two inquisitive cats (Sigfrey and Sampson). Friendly and professional -- off to a good start. Right after the consultation when I gave my approval, Nadia got a head-start on making my account on PBF's website, filling in my pet profiles with all the notes I gave her. The website is super convenient in that you can make all your appointments and payments online, and check the status of each one. No more playing phone tag, or scribbling on your calendar, or writing checks! (It's nice to know PBF is ahead of the Stone Age.) Also, you can check the profiles and experience background of PBF's staff, all of whom have experience in animal care. (So rest assured, they're not appointing some kid who only has "I love animals!" on his/her resume.) Amy (whose primary job is working for a vet) was assigned to be interim mom for Sigfrey and Sampson, who are basically like dogs in cat fur and think that anyone who gives them treats is their Most Beloved Owner. But it was still reassuring to know that all three got along splendidly. Amy leaves very thorough progress reports (how long she stayed, what chores she did, comments on the cats' well-being, etc.), and responds immediately to any questions I text message to her. After the second appointment, I felt comfortable enough to leave my spare keys with her. In summary: Convenience? Check. Professionalism? Check. Cost competitive? Check. Cats happy and no longer ridden with separation anxiety? Check and check!

    "The Three Musketeers" (from top, left to right):  Mykal, Harlow & Spanky.

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    PBF has set the gold standard among pet sitters. They are responsive, smart and caring. They are the best!

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    Ask the Community - Pooch's Best Friend

    Hi, I am possibly but haven't confirmed yet looking for a dog sitter from May 26th to June 5th. My…

    Hi Sophie! Thanks so much for your interest in our services. Looks like you're needing both a… Read more

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    Review Highlights - Pooch's Best Friend

    Nadia, Jen, and Lindsay tag teamed our overnight and daily visits during the two weeks and didn't miss a beat.

    Mentioned in 81 reviews

    Read more highlights

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    Paw Sweet Paw Pet Resorts - His general look

    Paw Sweet Paw Pet Resorts

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    I have been bringing my dog here for grooming for the past few years and have always had a great…read moreexperience. My dog isn't scared or anxious after leaving or when I bring him. The groomers always come out to meet me and ask what I'm looking for. I've tried out other places in the area and this is the best place.

    My puppy stayed for two weeks at Paw Sweet Paw, and I have to say the marketing does a better job…read morethan how the business actually operates. Prior to the stay, I was told first-timers get 1 week of free boarding. Knowing that we'd be out of the country for 2 weeks, this was perfect, on top of thinking the workers were nice. I also made sure they would be sending photo updates EVERY DAY via email and that there are cameras in the play area for us to check on him. As the front desk lady could tell, I made sure to make their lives easier, so I printed out 2 A4 sheets of things to know about my pup, being as detailed as possible so they wouldn't be confused about what to do since he's still a puppy. Two weeks later, we had to ask our friend to pick him up because they said no one could help release the pup on Easter Day. When they went to pick him up, both the bowl and the bed were missing, and they couldn't find them on the spot. They had to be delivered the day after, and ONLY because I made that phone call to confirm if they could find my puppy's bowl and his ginormous bed. During those two weeks, we clearly informed them that we would be out of the country and that SMS wouldn't work, yet they didn't remember until I emailed them, twice. Over the 15 days, I could barely see my pup on the camera, and I only received THREE email updates and one 10-second video of my puppy, which didn't even show anything meaningful. It felt like it was recorded just for the sake of sending something. One of the updates was also sent only after I emailed them the second time. Being told we'd be getting one week of free pet boarding for first-timers was WHY we chose to stay here. The staff also told us we could call for a refund if we were mischarged. Two weeks later, when we called, the lady told me they were going through reorganization, so workers were moving around, maybe that's why things were missing, and that the free first week only applied to daycare. I would have to speak to the manager about my concern. The manager obviously had the answer in mind and avoided my phone calls a couple of times, on top of my calls getting hung up more than 2-3 times during transfer. When she finally picked up, without hesitation to my question, she said she couldn't refund me for the first free week, but she could offer me a discount, or a free daycare day or some other discounts. Lol. What's the difference between giving me back a 1-week refund as your team promised versus a discount? Why not solve the problem instead of dancing around it? Why am I getting "punished" when your workers told me the wrong thing? Sure, you might lose a couple hundred bucks, but what's more valuable is that you're losing is a customer who will no longer trust your business, and the word-of-mouth effect that could've helped bring in more customers. As a business owner, you should understand better why pet owners trust you with their dogs and what they expect, especially in Orange County. Unfortunately, our first experience was horrendous and extremely disappointing. The level of disorganization and hassle is beyond disappointing. If you're looking for a pet boarding hotel, I strongly suggest finding somewhere else. Like the lady said, they're going through reorganization, so they might be too busy taking care of customers right now anyway.

    Bow Wow's & Whiskers Pet Care - Isabelle hiding from me

    Bow Wow's & Whiskers Pet Care

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    Rosanne or Bow Wow's and Whiskers is the best kept secret in Irvine! That is because no pet owner…read morewants to lose her. We have been so fortunate to have Rosanne care for our many cats, including those with medical issues for almost 20 years. As a vet tech. and trained professional, I can trust her advice and know she has the best interest of my animal in mind. Travelling internationally, I have absolute confidence she will turn up, never let me down, care for my cat and home and inform me of any potential issues. She is detailed, conscientious, totally honest and best of all, she actually spends time playing with your pet! A fantastic pet sitter! Laurie, CA

    It's hard to put everything we feel about Rosanne into just a few words. She has cared for our…read morefurry cat children for the past 27 years! She's been with us as we suffered the loss of 3 of our babies over the years, and she has become a part of our family in many ways. Our current kitties, Isabella and Mary, are now 17 and 18 years old respectively, and Rosanne has cared for them since they came to us 17 years ago. Whenever we're away, she lives in our home, giving them the comfort and security they need. Knowing she's here when we're not gives us the same sense of comfort and security. Rosanne cares for the girls in every way. As a licensed and caring Vet Technician, we trust her judgement completely. She has advised and guided us in their care so many times over the years. Rosanne is committed to the care of the animals in her charge - she is a true professional, and more importantly, she LOVES all of the furry babies in her care. She also takes cares of our home like it's her own. She's licensed, bonded and insured. But the best part of Rosanne is . . . Rosanne. We absolutely treasure her, and cannot recommend her highly enough! Sincerely, Michael and Judy McLane May 6, 2023 Irvine, CA

    Sweet Tails Pet Sitting

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    After moving to Orange, I needed a cat sitter right away and had Christina recommended to me on…read moreNextDoor by multiple people. I am so grateful I found her! She recommended our vet to me as well, and I have been so happy with the vet she suggested! She actually gave multiple recommendations so i have back ups if needed. She's cared for my 3 cats multiple times and I can tell my kitties love her, which is the most important thing! She always sends me pics and keeps me updated while I'm away. She cared for my senior cat when she was sick and in her final week and gave me detailed updates so I knew when to cut my trip short to some home to her, cared for my new kitten, cleaned up broken glass and a lot of kitty barf, cleaned up when ants where going after the cat food, and showed my kitties lots of love! I always come home to empty trash cans, clean litter boxes and happy kitties. She even gave me a housewarming gift and gifted my kitties Christmas treats and toys! Christina is wonderful and I trust her 110% with my kitties and my home. I appreciate her so much because as much as I miss my kitties when away, I have peace of mind knowing she's there to keep them happy and safe! When my kitties broke a vase and she came in to broken glass everywhere, she let me know right away and made sure my cats were OK and had no cuts first, then did a wonderful job cleaning up (I didn't find any glass when I got home!) And she's just a nice person too - whenever I'm on the phone with her, we always end up chatting about her kitties too, so I know she's truly a "cat person" (which not all my pet sitters have been.) Cannot recommend her enough! Be sure to schedule as early as possible, she's so great the holidays and peak vacation times always book up quickly!

    Christina has been a fabulous pet sitter for us the past 5 years. It's hard to trust anyone with…read moreyour babies, but she makes it so much easier. Professional and detailed, she makes sure all the necessities are in order before she needs to come, and then makes sure all your concerns are managed while she is there. Reassuring photos and messages are just icing on the cake, but the truth is in the happy healthy pets you have when you come home. We have 2 cats and 1 kitten and just came back from a 12 day trip. Cats had just been through some major health issues, and I was Sooo glad she was there daily keeping an eye on them, and knew exactly who my vet was and was even familiar with the local vet ER. She's responsible reliable and caring. Just ask our Cats!

    Pooch's Best Friend - dogwalkers - Updated May 2026

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