great service with Ahmed , definitely working with him and not the other guy ! we had to argue…read moreabout some fees but in the end it worked out def recommend

--- BUYER BEWARE!!! WARNING - DO NOT BUY HERE !!!…read more I drove all the way from Carlsbad to Bakersfield to purchase a car from Unique Auto Center, paying $10,000 cash in full. My experience with this dealership was deeply disappointing and stressful from start to finish. Before driving up, I explicitly asked the salesman for real exterior photos of the vehicle. Instead of sending actual photos of the car on their lot, he pointed me to stock/showroom photos on their website. When I arrived, the car was deliberately parked in a tight, poorly lit area. Only after completing the transaction did I realize the bumper paint didn't match and had clearly been spray-painted over. Additionally, during my drive up, the salesman repeatedly texted me in a robotic, aggressive manner demanding photos of my cashier's check to verify funds--showing zero personal care or basic customer service. As a parent navigating serious health issues (cancer) and needing reliable transportation for medical appointments and for my child with special needs, I trusted this business to be upfront. That trust was completely misplaced. Immediately after leaving, I noticed severe, aggressive knocking whenever the transmission shifted. I brought the vehicle straight to a certified Mercedes-Benz dealership for a full inspection. They uncovered two major, dangerous issues: Unique Auto Center claimed to have replaced the windshield, but Mercedes showed me that it was never clipped in properly--a major safety oversight. The engine has a cracked valve, requiring an estimated $2,000 to $5,000 in immediate repairs. The dealership admitted they purchased this car straight from auction and flipped it without proper inspection or transparent disclosure. Selling a car with hidden mechanical issues and unsafe windshield installation to a cash buyer is unacceptable. Save yourself the headache, money, and safety risks--look elsewhere. The manger expressed that he would be willing to help pay for a paint job on the broken car lol why would I invest more money into a car that is broken. And why would you ever pay to have a car painted after you bought it. They should have never sold a car that was spray painted insane!!! And then on top ask for me to pay half Disgusting !!!!!! I've lost 12,000 and I'm dying from cancer. You people are sick sick people. It's so wrong what you've done here.

CarFam is the best!! Phally Keo, "Internet Specialist," was absolutely amazing. She was able to…read moreanswer all of my purchasing questions through communication by text or by cellphone conversation. She even took the time to send me pictures and videos of the vehicle I was purchasing. What made this purchase for me even more amazing was that I lived 4 hours away from the CarFAM DEALERSHIP. Estefania the sales representative at CarFAM was amazing as well. She was able to complete all the paperwork in record time. She also made the processes seem so simple. I have purchase many cars in my 66 years of life - With other dealerships it always took to long to complete simple paperwork and made the process even more difficult. Youhan the finance manager was very helpful in assisting me get the best value for my purchase. He searched and found me the best rate for my purchase and even managed to save me a few extra bucks when my own financial institution could not. If you're in the market for a vehicle CarFAM is the place to visit. EVEN IF YOU LIVE 4 HOURS AWAY AS I DID.

The sales manager Polly, was phenomenal! She made everything a breeze with all the paperwork and…read morecooperated with our budget and financing terms. Would definitely come back here if I ever need another car in future! The interior of the car was in really good condition with very minor damage such as the headrests and the arm rests and exterior damage was just a couple scratches but honestly for a 2013 Lexus with 103k miles is a STEAL. Carfam provided us with spare keys and carted reports of all the detailed maintenance which was much appreciated! Carfam even included an extra $20 on them for you gas! I have never been to a dealership where do they do that and it made it all worth while. Thanks again!

Jonathan from AutoXit was extremely pleasant to work with from start to finish of selling my car…read more It's my first time doing anything like this as I've always traded in or sold my cars directly at a dealership, so obviously thoughts of legitimacy arose. The TLDR: this is legit and the process was better/faster than going through a dealer. Highly recommend! I'm located in NorCal but Jon made it happen by booking a flight basically the next day upon the sale agreement. Communicated with me through the entire process which was comforting to know that this was real and that I could trust him. Unlike going through a dealership, this process was made extremely easy and almost effortless. Explained all the docs I was signing, allowed an opportunity for me to retain copies of the docs, and made the whole transaction super smooth. Check was already made out to me and given to me during the transaction. Jon is a super chill guy and easy to talk to, but make no mistake he gets the job done and makes you feel confident in your decision to work with him. I'd highly recommend AutoXit to anyone who's on the fence of giving them a try - GIVE THEM A SHOT!! Thanks Jon!!

They don't close at 8pm like their website says. Went in there at 6:45pm today and the office was…read moreempty and I was told that they were "closed" even though it was 6:55pm. Update your hours on your website!!!!!!!!!!! That is what a website is for.

These guys were lifesavers! Our group of lawyers was in town for court when our cargo van suddenly…read morebroke down. They jumped on it right away and fixed the issue in about 20 minutes flat. Thanks to their fast work, we made it to court on time. Highly recommend -- professional, quick, and reliable under pressure!

I needed someone to put protective seat covers on, requiring removing the back seat cushions. They…read morewere helpful and efficient. I plan to bring my Audi A7 there for service, after years of going to Walter's Audi in Riverside

My boyfriend & I recently got a car maybe like a month ago. It was such an easy process thanks to…read moreJulio who helped us out! Everything went smoothly. We love our car!

Good place to purchase a vehicle, I just purchase a Honda and I'm loving it Fredy was very helpful…read moreand answer all my questions recommended

Over the past couple of days, my husband and I have been helping my daughter find a replacement…read morevehicle, and today we found an amazing deal at Pacific Auto in Fontana. The entire experience was smooth and stress-free. The customer service was exceptional, and Dominic went above and beyond to ensure every step of the purchase was handled with care. He was knowledgeable, patient, and incredibly helpful in completing the purchase of our daughters new vehicle. We truly appreciate the great service and highly recommend Pacific Auto in Fontana.

Absolutely terrible experience. We drove out to this dealership for a 2014 Ford F-150 Lariat listed…read moreat $13,995. My boyfriend had already test-driven the truck earlier that morning and was under the impression that we could purchase it for around $15,500 out the door, including taxes and reasonable fees. Before going, I looked up the dealership and saw its 2.4 star Yelp rating with over 1,300 reviews. Many of the one star reviews described the exact same experience we ended up having. Unexpected markups, mandatory add-ons, and misleading pricing. I wiiiish he would've listened when I tried telling him this. When we arrived, we were left standing outside in the heat for over 10 minutes waiting for the truck, only to be told that it had supposedly been taken for a test drive. We were then told it would be another 10-20 minutes. At that point, I asked that we simply discuss the numbers. The truck was advertised at $13,995, and we came prepared to pay the listed price plus taxes and reasonable processing fees. Once we made it clear that we were not interested in unnecessary add-ons, the price suddenly jumped to around $20,000. For a USED 2014 truck with approximately 150,000 miles, they were trying to justify thousands of dollars in additional charges for things like door/rubber protection and other add-ons that we never asked for and are apparently non-negotiable to begin with. Almost like that should've been added in the original pricing! When we questioned the massive price difference, the salesman repeatedly avoided giving a straight answer and eventually hit us with, "Well, we have to make money somehow." Yes, dealerships need to make money, but that doesn't justify advertising a vehicle for $13,995 and then attempting to add roughly $5,000 in undisclosed charges once the customer is sitting in front of you. The salesman also tried to explain that taxes and pricing "vary by city," as if that somehow justified the enormous difference between the advertised price and the final quote. In Fontana you can expect to pay 1,300 for the exact vehicle mentioned (not $5,000). I have no idea why he thought it would be worth trying to argue to begin with. Classic bait-and-switch sales tactic. If the truck was actually $20,000 after mandatory dealer additions, then advertise it for $20,000 instead of $13,995. We could have saved ourselves the time if he had simply listened to all those one-star reviews describing the same exact behavior I had showed him IN THE FIRST PLACE. Save yourself the time. Ask for the out the door price BEFORE making the drive, and get every fee and add-on in writing.

Andres helped me out to get my car out the lot. Very professional and helpful. He will make sure…read moreyou get the car you like and it runs good. So if your looking to get a car this is the place. Do not miss out go now and get yourself a great vehicle.

little place that has been in Bloomington for over 15 years! Family owned and operated. I have…read morebought 3 cars from them and they have always helped me with the finance. I came in with little money down and they gave me a chance to pay them the rest of the down payment that I needed in order to finance. Cars are in great condition and they helped me out with a mechanical issue even though the warranty didn't cover it. Some of my friends and Family have bought cars here as well. Very honest and no pressure sales. Highly recommend.

Truly the best car buying experience I've had in a while!…read more I love how Travis and Alex went the extra mile to ensure I was happy with my purchase as well as helping me to make it easy to get me approved before coming to buy my car before driving 70+miles to pickup my 2016 Ford Transit Connect Cargo Van. Super Happy!

I'm super happy with my van. Hecke has all the vehicles, and they're all equally clean and have low…read moremileage. They can help you with whatever you need and with the vehicle you require; as they say, they have everything.