Was just driving north on the 51 and was almost taken out by one of their tow trucks who was merging in and out of lanes because the tech was on the phone. Called the company to see if they could at least tell their tech to be careful and the person who answered told me there was nothing they could do about it. Your logo on the side of that truck there ought to be something you can do about it. Very dangerous. read more

Very fast service and professional. JR took care of my car and made my tow go as well as it could. Definitely recommend. read more

Freeway Towing & Storage - Towing Near Me - Phoenix, Arizona

I requested a tow through my roadside app. The app gave me a time of approx. 90 minutes and the name of the driver. Gave the company 25 minute of additional time and then called. Guy was rude and said he didn't know who gave me a time frame because they don't do that and it would be at least another 45-60 minutes. Cancelled the request and towed ourselves. Will definitely let my roadside assistance know that they shouldn't recommend this towing company. read more

I was recently stranded in Cave Creek due to a coolant pump issue. Completely unexpected and called Freeway Towing. Jesse was very professional and efficient with finding me and loading my car. I was grateful for his kindness. The way he handled my tow and the ride to the mechanic was nothing short of the silver lining to my chaotic day, truly. Thank you Jesse read more

Scammers and liars! My car needed a jump start. Tech came after 2 hrs and applied the battery box for approximately 10 seconds. As soon as he thought I wasn't looking, he detached it. He then tried to convince me that my alternator was bad and offered me a "special rate" to tow it to the dealership 30 miles away. When an honest person jumped the car, it ran and drove away with no issues. Called my bank to dispute the $75 stolen from me. read more

I had a 5th wheel towed locally. Scheduling was easy and I received an update when the driver would arrive. I received a call when the driver was in route and he arrived on time. He was very friendly and professional. Thanks for the great service read more

Customer service was not provided. I asked about abandoned vh removal and employee hung up w/o providing the reason why the Vh was unable to be picked up and allowing me to provide more Info. read more

Friendly, professional, clean brand new F350. Advertised $85/tow and some change $105+15 tip. Very affordable,! Other places quoted $60+ and up and same time frame. Took a while but worth it. Only had to go 2 miles but it is what it is. Recommend and would use again! read more

My insurance company sent this tow. They got to me fast and the driver was personable. No issues whatsoever.

I happened to be in the right place at the right time and helped a woman whose tire blew out while she was traveling without a cell phone. After calling a few other places, Freeway was the first company to offer help. They sent a tow truck within the quoted time and the driver was very kind and professional. Although I did not personally use their services, I was around for the entire process and will definitely keep them in mind and recommend them to others. read more

Excellent service, fair competitive pricing. Highly recommend. Thank you Jeremy and Jacob again for your considerate professional assistance, above and beyond expectations. read more

Freeway Towing saved the day! I waited for over an hour for another towing company that never showed. Not a pleasant experience on a hot summer day. . I called Freeway and they sent someone right away. He kept in touch and arrived in twenty minutes. He got the car started and waited and made sure it was ready for the road before he left. He was a super nice and caring person. I failed to get his name but he is a great employee. read more

If anyone ever needs a fantastic towing company, give Freeway Towing and Storage a call! After several failed attempts to get our car towed to the dealership by other companies (the battery was so dead that the car could not be jump-started, it was inside our garage, AND we couldn't even open the trunk or any doors, besides the driver's side)...Raoul and crew were able to come out and save the day! They were punctual, professional, extremely knowledgeable about the logistics of our particular type of car, and cared about it as much as we do. I will never call another company, nor will I ever let our Roadside Assistance companies ever call out anyone but Freeway! Thank you, Raoul! read more

These guys accepted the job and then cancelled after waiting for over an hour. Will never refer or use them again.

Absolutely do not call this company. We reserved a tow 3 days in advance, called to see why they were not there and driver said it was "impossible" and then said "f--- you" and hung up. Their website is false advertising as well. Stear clear! read more

Horrible service. Truck broke down and called them to ensure they would be able to tow our truck. I asked for an ETA and the man said "a couple of hours" but didn't give me an exact time. Waited "a couple of hours" (2 and a half hours) in this horrible heat called them back and he told me they wouldn't be able to come and if they could reschedule for tomorrow. Super inconsiderate of people's time and bad communication. He wasn't even going to call and tell me they wouldn't be able to tow the truck. I don't understand why they take insurance request if they can't handle the work but were quick enough to take my money. Told him that the truck wasn't even parked in a parking spot in a parking lot that will tow vehicles away. He was super unhelpful. Don't waste your time FIND SOMEONE ELSE. read more

I ran over something on the freeway and when I pulled over my tire was gushing air and was completely flat within 5 minutes. I didn't know what to do but a friend recommended Freeway Towing and Storage to me. Absolutely EXCEPTIONAL service. I called them and talked on the phone with Jeromy who was awesome and straight to the point!He dispatched a tow truck driver to me right away and they arrived within 10 minutes to help me put my spare tire on. I usually have to wait HOURS for roadside service, but they came right away. The tow truck driver, Francisco, changed my tire very quickly as well, was very knowledgeable, and answered all my questions. He explained to me everything I needed to know about my spare tire and how to drive with it. I can't thank this company enough, It was less than a 30 minute process altogether. I highly recommend contacting this company for any roadside service you may need, you will not be disappointed. read more

This company did major and costly damage to my son's car. They also kept him waiting for an excessive period of time for the tow, and the communication was poor. They would not even pay me the courtesy of having a civil conversation to discuss over $1200 in alignment and new tires. I would give them zero stars and will file a complaint with the attorney general. read more

These guys saved my ass. Car was stuck over a concrete barrier and they flew out to my location in no time and had me back up and running in no time. They were super knowledgeable, friendly, and the price was great. Highly, highly recommended. read more

One weekend, our work vehicle had two of the back tires stolen on our company parking lot. I immediately called Freeway Towing to get this resolved and they were able to tow it to our car place we usually get tires from. Raoul the owner was very nice and was extremely helpful in this awful situation and so was his worker who he sent out. We were able to get this all resolved and handled within a day and turned a stressful situation into a positive result. I recommend Freeway Towing to anyone who is in need of Towing Services. read more

I have never been treated more disrespectfully ever in my life by a company. I hired this company to tow my car and after they towed it, the tow hook cover and washer cover were both missing. These idiots didn't even know which cover to take off to tow the car, so they took both those off, and after towing the car, they didn't replace them. Now I have 2 giant holes on my front bumper. And the rude employee that answers the phone told me theat they will not replace them because they believe their driver when he said he replaced them. I talked with that moron on the phone and he ended up saying that the employee admitted to not replacing the one. But I would have to call back and talk to the owner. And when I did, they said they refuse to pay for it and return my car to me as they picked it up. I will be hiring a lawyer, and they will end up paying for my lawyer fees on top of everything else. Don't ever use this tow company if you want your car in the same shape you have it to them in. Crooks!! read more