John was very nice and helpful! I am so grateful, this towing company is not like how most are and…read morethey are very sympathetic. Great work.

My car was removed from on front of my own home on private property. We thought for sure it was…read morestolen because in the 5 weeks we've lived here not once has either my husband nor I been informed that our community enforces towing. In my journey to locate my car I spoke to an employee and simply asked who requested the tow so I'd know who to contact for disputing this, and based on his hyper defensive response it was immediately clear who was responsible.. I tried to communicate that there is no signage mentioning towing because I'd actually went and looked specifically for that just hours before, knowing my son would have to park on the street due to our moving boxes arriving earlier that day and filling the garage. He was rude and aggressive and tells me "ma'am you broke the rules and got caught, now you need to pay the price" ! No sir, that is incorrect. See, you do not get to force consequences onto me that I did not willingly expose myself to. I did my due diligence assessing my risk, and in the absence of tow away signage I made a decision to violate my HOA policy knowing all too well that at worst would lead to a warning or small citation at which point the issue would be resolved as our garage would be cleared out .. So while I chose to break HOA rule, this man and this company actually broke the LAW!! With your logic "wrong is wrong", then I will be damned if I pay you to violate my rights. I'm not held to ADOT, city and state standards of practice, you are, and enforcing towing on private property without adequate signage is in direct violation, You also kept my vehicle a whole extra day despite law stating you needed to be available to release it, you were unreachable until the 4th attempt and then returned call from unknown number over an hour later, hung up on me when I called at 10am literally in route, and then told my husband at 2 pm that you were "away for the day" despite closing at 5, on top of that you stated "cash only" on the phone which is also unlawful. So that is 3 blatant violations right there and you want to tell me about rules and consequences?? My husband informed you that the signage is nonexistent but you chose to charge him $275 anyway, and had the audacity to say it was "probably" me who removed your stickers . So I've gathered my evidence, including the clearly visible rain and sun rot residue where stickers once were, videos/photos of the post where there's SUPPOSED to be a tow enforcement sign at the entrance of our community, and I'm also putting flyers on every door in our community to see who else was affected by your predatory and unlawful towing on private property and we will be meeting again in court. I submitted a formal complaint with ADOT last night and quite frankly I'm hell bent on making it crystal clear who needs a lesson in accountability here. I told you repeatedly I didn't want to fight with you on the phone but you continued to overpower, insult, and steal not just our property but our money as well. Two people in my home use that car for door dash and uber as their sole income so you will be covering lost wages.and the TV that was in the back seat exposed to the summer heat for two days will not turn on now, and had you made yourself available to retrieve our vehicle as you're obligated to do, we could have had the ability to protect our property from the elements. But you didn't do that because I respectfully disputed your actions and you wanted to show me who' makes the rules.. This is so blatantly unacceptable and unlawful it's going to be open and shut in court. I'm honestly shocked that you actually went thru with taking our money. And I will see what we can get accomplished in person or in court regarding your contract because I don't pay HOA to hire criminals to prey on us. I'm honestly disgusted that people and businesses like this exist. - Kristina Capello

Great service, good value. We were stranded after a vacation. Our mechanic recommended Valley…read moreTowing. Thanks, Johnny.

I requested Matthew Hall transport my Daughter in laws family 69 firebird to the mechanic to finish…read moreup the drive train It's been in her family from day 1 in California and she has been getting it back on the road and Valley Towing did not disappoint me in the move. Thank you Dyer for the professionalism you gave us Barry Fultz

Difficult tow , moving a very heavy forklift. Juan did an amazing and quick transport to the new…read morelocation. Five Stars !!!!!

This place is bullshit. Called to arrange to to pick up my towed vehicle & made multiple calls to…read moregather info & confirm times yet each time i was told they were open 24/7. When i showed up at 5:30 come to find out lobby hours are only 8-5 on weekdays even with the big sign outside front stating their business hours are 8-6 pm which is still incorrect!! Why in not 1 out of the multiple calls i made prior did they let me know that lobby hours are 8-5 on weekdays instead of saying yes we're open 24/7!! They are in fact open 24/7 for towing but NOT to the public only the police. When i called they clearly were aware i was the public considering i let them know i need my toll fees & confirmation to get my vehicle after it was towed by the cops so why the false info & lack of courtesy to let me know they close at 5pm!!

I had my truck towed 7 miles in Gilbert with this company. They towed the truck backwards due to it…read morebeing rear wheel drive. Tow truck driver moved very quickly and never mentioned anything about possible issues with towing backwards. While under tow the tonto cover ripped off flew over the front, and damaged the hood, windshield, and front right quarter panel. Upon completion of repair I noticed issues right away. I have a picture of the truck hooked up to the tow truck with no damage and sent pictures to Major league showing damage. I called and spoke to the owner. He said anything that flys off is my fault, and they have no liability. Obviously I have never driven the truck 45mph backwards, and never even considered the tonto cover may be ripped off during tow. Driver never mentioned or even gave me a second to make sure the cover was secured, however it was locked as and closed shown by the damaged locking mechanism left behind. The owner has ignored my emails and calls not addressing the issue. 3 days earlier I had the truck towed from north to phoenix to Gilbert (57 miles) with no issues from a company out of north phoenix. If you want any accountability or safe towing I do not recommend this company. I have given them more than a month to do the right thing before leaving this review. I have since submitted a claim to my insurance and they feel the towing company is liable and will address legally.

Major League Towing damaged my sons car And refused to take any responsibility for it even though I…read moreshowed the owner a picture of it hooked up to their truck leaving my house, un damaged, and then showed a picture of it at the mechanic shop 4 minutes after it was dropped off with the back bumper broken and the side skirt halfway torn off. I was yelled at, I was called a liar. The owner was very mean and rude to me even with evidence I showed him. If you want your car to be repaired if any damages accidentally happen, I would NOT use this company!!

0 stars so quick to charge me to tow my truck after my accident but couldn't even put my truck in…read moremy drive way, making a bunch of excuses. Supervisor/driver Ansel racist piece of shit you know thats was the reason you didn't even try to put my tuck where I asked. I hate that I had to use your tow truck company, attached is a video of Felipe a different tow truck company was able to do what you couldn't.

James arrived in a timely manner, called ahead and was very professional. He made sure the two flat…read moretires on my car did not cause body damage as he pulled the car onto his truck. James was fantastic and made a tough afternoon into a great towing experience!

Requested a tow at 10:30 pm on a Friday night. Blew out two tires and wasn't able to move the…read morevehicle at all. A technician was out to me within a half hour, and I was home within the hour. I called these guys out of frustration waiting for AAA for over two hours and I'm so happy I did. The team was very easy to communicate with, and followed my parking instructions when we arrived at my neighborhood. Very pleased with the service.

A HUGE THANK YOU TO JAY OF ELITE TOWING!! My 2021 Tesla…read more"died" on Thursday, a very hot day, in the Walmart parking lot. My husband called Tesla, who sent Elite Towing with the necessary flatbed tow truck to rescue me. Jay worked VERY hard to try to get juice from the dead 12-volt battery, but it was just d-e-a-d. It was then NOT a simple matter of hooking Tessie up onto the flatbed, because parked cars were blocking her on both sides and in front. Coincidentally, another person had called for a tow truck for her car, and the driver of that tow truck, from another towing company, helped us with getting my car out of the wedged-in location. Jay deserves huge thanks for enduring the heat and getting the job done under tough, HOT, circumstances!

My car broke down of the side of the freeway and luckily I called these guys! They were fast and…read morefriendly! Jeremiah (the driver) came and picked me up and towed my car. He was so nice and understanding! Definately saving this company in my phone in case I need a tow again!!

This has a great choice I currently was having some issues with my vehicle and my car broke down in…read morethe middle of the street I was really hopeless and worried I didn't know what to do I did a quick search so I could get some help and luckily I was able to find "Glendale Towing" they help me moved my car home and a great price that you again!!!

My classic car broke down, and I was stranded on the side of the road. I called my insurance…read morecompany and they arranged a tow. Supposed to be about an hour. 1.5 hrs later Executive tow cancelled and hung up on me when I called them. Alien Towing was contacted and I was informed it would be more than two hours. I called Alien explained the situation agreed to take a tow truck that wasn't a roll-back and I said anything to expedite my situation. I was afraid of my car getting hit, it was close to the road. Eduardo the owner made some calls and a truck showed up in short order. The driver was knowledgeable and very careful with my baby. Thanks and keep up the good work. I will try to get the other company removed from the insurance call list.

My brand new car started leaking antifreeze and smoking all over the place. Alien towing was…read morecontacted through the dealership and showed up quickly. Took good care of the car and dropped it off at the right location, great communication with me throughout the whole process. Eduardo was very nice and professional. He even sent me a photo of the drop off location so I knew the car was secure. Thank you for your help!