John was very nice and helpful! I am so grateful, this towing company is not like how most are and they are very sympathetic. Great work.

My car was removed from on front of my own home on private property. We thought for sure it was stolen because in the 5 weeks we've lived here not once has either my husband nor I been informed that our community enforces towing. In my journey to locate my car I spoke to an employee and simply asked who requested the tow so I'd know who to contact for disputing this, and based on his hyper defensive response it was immediately clear who was responsible.. I tried to communicate that there is no signage mentioning towing because I'd actually went and looked specifically for that just hours before, knowing my son would have to park on the street due to our moving boxes arriving earlier that day and filling the garage. He was rude and aggressive and tells me "ma'am you broke the rules and got caught, now you need to pay the price" ! No sir, that is incorrect. See, you do not get to force consequences onto me that I did not willingly expose myself to. I did my due diligence assessing my risk, and in the absence of tow away signage I made a decision to violate my HOA policy knowing all too well that at worst would lead to a warning or small citation at which point the issue would be resolved as our garage would be cleared out .. So while I chose to break HOA rule, this man and this company actually broke the LAW!! With your logic "wrong is wrong", then I will be damned if I pay you to violate my rights. I'm not held to ADOT, city and state standards of practice, you are, and enforcing towing on private property without adequate signage is in direct violation, You also kept my vehicle a whole extra day despite law stating you needed to be available to release it, you were unreachable until the 4th attempt and then returned call from unknown number over an hour later, hung up on me when I called at 10am literally in route, and then told my husband at 2 pm that you were "away for the day" despite closing at 5, on top of that you stated "cash only" on the phone which is also unlawful. So that is 3 blatant violations right there and you want to tell me about rules and consequences?? My husband informed you that the signage is nonexistent but you chose to charge him $275 anyway, and had the audacity to say it was "probably" me who removed your stickers . So I've gathered my evidence, including the clearly visible rain and sun rot residue where stickers once were, videos/photos of the post where there's SUPPOSED to be a tow enforcement sign at the entrance of our community, and I'm also putting flyers on every door in our community to see who else was affected by your predatory and unlawful towing on private property and we will be meeting again in court. I submitted a formal complaint with ADOT last night and quite frankly I'm hell bent on making it crystal clear who needs a lesson in accountability here. I told you repeatedly I didn't want to fight with you on the phone but you continued to overpower, insult, and steal not just our property but our money as well. Two people in my home use that car for door dash and uber as their sole income so you will be covering lost wages.and the TV that was in the back seat exposed to the summer heat for two days will not turn on now, and had you made yourself available to retrieve our vehicle as you're obligated to do, we could have had the ability to protect our property from the elements. But you didn't do that because I respectfully disputed your actions and you wanted to show me who' makes the rules.. This is so blatantly unacceptable and unlawful it's going to be open and shut in court. I'm honestly shocked that you actually went thru with taking our money. And I will see what we can get accomplished in person or in court regarding your contract because I don't pay HOA to hire criminals to prey on us. I'm honestly disgusted that people and businesses like this exist. - Kristina Capello read more

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Efficient Towing came through for me and my family when we needed help. Very reliable, professional and friendly. We were very pleased and will use them again in the future. Thank you! read more

This guy used constant foul language while talking with him on the phone. He was completely dehumanizing to me in every way, made me feel like i was complete garbage. It didn't matter how much respect you showed this guy. Furthermore, in my opinion, I do not recommend using this company. Whatsoever, they are a company that's supposed to provide services and my opinion.They do not provide services.They provide headaches. In my opinion this guy is one nasty person who doesn't care what age your children are. He will yell and scream at you on the phone and tell you to shut up or you won't get your car back. It is in my opinion that any rating that is higher than a one star rating. He paid people to put those ratings. It is in my opinion that this man needs to lose his license. And in my opinion that he should no longer offer any type of "customer service" to anyone. read more

If I could give ZERO stars I would the guy who towed my vehicle was VERY RUDE he was being so petty he wouldn't give our car back and made us wait till the next day to pick up and would my give us any of his info the 1st night of towing worst tow place they do anything just to take your money read more

Absolutely Outstanding Service! I cannot recommend Efficient Towing enough! From the moment I called, the service was fast, friendly, and incredibly professional. The driver arrived right on time, handled everything with care, and made a stressful situation so much easier. They were not only efficient (true to their name!) but also kind, patient, and reassuring throughout the entire process. It's rare to find a company that treats you with such respect and goes the extra mile to make sure you're taken care of. This is the kind of service that truly stands out. Five stars across the board--if I could give more, I would! Thank you for being amazing! read more

Thank you Efficient! Fast and professional towing. High degree of care exercised, zero damage or problems with my vehicle. Extremely good pricing. John was polite and very reasonable. I would happily recommend efficient to anyone who needs a good towing service, especially friends and family. Excellent job and excellent experience read more

Retrieving my 2 vehicles from John , very very nice and sympathetic to both of my situations ! So thank you again John ***** Sincerely, Tracie & Peter @ Glendale West Lot 124 read more

literally such a joke and predatory buisness I go to my gf one night a week and they literally leave tow sing on my car because they are in bed with hoa presidents of community who is literally picking on people for no reason sometimes I would be parked for less than a hour and she would personally call tow company over to personally pick on me and even though I was there for only a hour even you tow my car you will damage it I already know and we will have way bigger problems and I'llbe going after you for taking my vehicle read more

Efficient Towing - They literally put times the car wasn't even there making up there own times - Towing Near Me - Glendale, Arizona

i had my car towed because i parked in the wrong spot. it was super unfortunate and stressful being the first time i was towed. i called the number listed after hours and john picked up! he let me know what to do about it the next day. the next day i called and scheduled an appt for pick up. the address listed on apple maps is correct, but takes you to the wrong address. the correct address is 57th ave & bethany, make a right, then go to san miguel, and the tow yard is on your left. john waited a few minutes past my appointment and treated me very kind as i was stressed. there was no damage to my car, he quickly checked the paperwork i needed and sent me on my way! he was very understanding and kind despite my stupid mistake and trouble! if you get towed by john, just be kind in return.. he's just doing his job, as far as i'm concerned he does it well. read more

Efficient towing is one of the worst services available out there. The owner's name is John. He is completely disrespectful and cursed at me when I called his company about illegally stickering my vehicle that was parked in a permissible area with an authorized permit for the HOA. He is only out to make money and choose to blatantly disregard the rules in order to try and make a buck. Check out all the other 1 star reviews on yelp as well as with the Better Business Bureau. He is not accredited with the BBB and has a low grade from them as well. I wouldn't trust Efficient towing to be able to complete any task regardless of how small because of the complete lack of integrity shown by the owner. He verbally threatened to tow my truck despite the fact that it again was permitted to be parked where it was and was displaying the proper permit in the window where it was supposed to be. He is aggressive and will try to intimidate you and act like a tough guy. The accompanying pictures are of the permit and then the sticker that was put on my truck. Again when I called to figure out why John, the owner, cursed at me. He told me that the HOA company has to let him know that there were permits issued. When I called the HOA they said that is not the case. John changed his story and lied again saying there was no permit in place. This company is the lowest of the low and can't be trusted for any task. He also had my previous review taken down because he again lied about what was said. UPDATE: AS YOU CAN SEE THE OWNER IS A LIAR AND AGGRESSIVE JUST AS I STATED. HE HAS TERRORIZED OUR NEIGHBORHOOD. SOMEBODY PUT A LEASH ON THIS GUY! I guess the initials JT on the sticker isn't a dead giveaway. The owner just so happens to be John T. ALSO ONE OF THE 5 STAR REVIEWS WAS WRITTEN BY A JOHN T. WRITING FAKE REVIEWS TO BOOST YOUR RATING WOW! read more

Efficient Towing - Towing Near Me - Glendale, Arizona

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Good customer service and rapid response time. Efficient service and communication.

Similar experience to everyone else on here, I caught Efficient towing and some guy named John, trying to tow my truck and then get argumentative with me about it and he was sarcastic and aggressive toward me when I pointed out that he had no right to tow my car. The guy must have a screw loose because he just kept cutting me off and trying to hook up to the car and kept telling me I would have to pay a drop fee regardless of him not providing a reason for towing my car. I was in fact correct and he didn't tow my car because it was legally parked, there seems to be a big disconnect going on between the rest of the world and whatever John is thinking is his head. Ultimately I had to call the police in order to get him to leave. Now I have to watch out the window as this guy continues to try and prey on the community. There is basically nothing anyone can do because regulations on tow trucks are so minimal. So, Efficient towing will continue to be a predator out there, probably in more ways than one. They are only efficient at trying to steal peoples cars and trying to scam money out of people. If the ownership or management is at all represented by John, who was trying to steal my car, then I would imagine it can't be a reputable company by any means. I couldn't find a business website and when I called to complain it only goes to voicemail and you never get a call back. Their address doesn't even appear to be a legitimate address. If you see Efficient Towing anywhere in your area I would highly suggest calling the police and reporting suspicious activity. read more

I don't know who isn't struggling financially but I know I am! I made a mistake. Efficient Towing not only was helpful in me getting my vehicle back, waited after hours for me to come pick it up!! So I wouldn't have to miss work!! I would use them again based off human customer service!!! So hard to find people looking out for people anymore! read more

I had my car towed and they completely work with me. They were open on Sunday. Definitely would recommend them having moving forward. Great company. John is the best. read more

Efficient Towing - Efficient Towing is excellent - Towing Near Me - Glendale, Arizona

Guys a dirt bag goodluck getting your vehicle back with everything in it. Had to come back 4 different times cuz he refused to see me when I was there with appointments. Guy doesn't care he'll cuss in front of kids in grade school Hope this place gets shut down for good. read more

doesn't even deserve a star at all, where I live the cars can be on the street till 12 the stupid ass that towed my boyfriends car said no the hoa said 11 I don't live in a hoa neighborhood he was rude from the very beginning till the end and you don't deserve to have a business old ass get a life and he was trying to up the price to drop the car in front of me. from the way you respond to people actually telling the truth about you and how you treat them you're a piece of shit read more

I wish I can give this towing place 0 star. The owner was rude to my wife trying to talk like a tough guy to her and very unprofessional. Steer away from this place read more

The owner was very rude and damaged my property and vehicle while towing my vehicle without notice at 4 in the morning. He must hate his life. Charged me $250 when his sign on his business says maximum fee is $135. Any tips on how I can report him to authorities would be appreciated. read more

it's not often that you find yourself Sidis fied after your car is towed. This is the exception. I woke up and went to get ready for work to find that there was no car, later found out it was towed away due to an HOA violation in my complex. I got in contact with Chris who is very helpful, patient and professional. After explaining my situation, Chris got work seeing what he could do to help me out. he stayed in touch and made sure that I knew what was going on every step of the way in the end he came in on his day off, which he didn't have to do, while the yard was closed to release my vehicle to me. I'm extremely grateful to have my car back and that if it had to be towed away, it was towed by people who not only took care of my car, but me. they are genuinely good people in the towing business and are doing things the right way, thanks guys. I truly appreciate all you did for me this weekend! read more

My car was towed and I was pissed but they were very nice and gave me a break when it came to payment and made it very easy to get my car back Im very grateful johns an awesome guy! read more

They are horrible and don't abide by city code or ARS. They are here to rip you off any and every way possible. Also very rude and confrontational. read more

i appreciate this business so much the owner was very understanding of the situation! my car was towed by mistake by my apartment and he did everything in his power to help I'm very thankful we got this company !!!!! I can not express my gratitude enough! we need more people like this that treated people with kindness and compassion !!! read more

John was so helpful. we were helping a sick friend out bc her car got towed and he let us know everything we needed to pick up the car and worked with us on picking it up. read more

They towed my car on a Saturday but I was not able to reclaim my car until Monday morning. You also cannot reach anyone by phone until Monday so I was unable to schedule a required "appointment" to get my car back until 9am Monday. I called and the guy on the phone said they couldn't get someone out to the lot until 10:30 but the guy who I met said he could've been there at 9 and they did not have appointments booked until 10:30am. Also the address on the sign where my car was towed is incorrect. They do not use this address at all anymore. read more

Efficient Towing - Towing Near Me - Glendale, Arizona

Nothing productive comes from arguing with a fool. Simply tried to make an appointment to surrender the title to my sons car and was treated like crap, I said "wow" and apparently pissed the guys off worse. He then threatened to file abandonment of my vehicle to MVD. read more

Pretty pathetic company... they get hired by a community to make sure no random cars are parking on the street for an extended amount of time.... Sunday my 75 year old father came over to pick us up for breakfast and parked for 10minutes in front of the house while we got ready and came outside to a tow truck hooked up saying he was going to take it to the tow yard if we didn't give him $100 to drop it. Clearly he was hard up for cash and having a bad day because his responses were sarcastic as could be when we first made conversation with him. Don't use this company they're thieves and wait for people to come into the community, following them to see where they park and waiting to hookup to your vehicle just for you to see it and they get to pocket $100. The community rule is you can't park for more than an hour in front of the house. My 75 year old father was there 10mins we just didn't know he was watched as he came in by this driver. He Took $100 from a 75year old veteran. Terrible way to earn a living on their behave. Driver knew what he was doing and didn't care how he earned his money for the day. If you need a good towing company to use go with EZ towing. read more

Even though my vehicle was towed I had a very pleasant experience. John made the whole vehicle release convenient and smooth as possible. I give 5 stars for the great customer service. This company took good care of my car I had no issues or damage. I was very pleased. If you unfortunately get towed by this company I can assure you that everything will be fine. Just be aware of where you park and be considerate of others. read more

My car was towed Bye this company it was my fault they were respectful and worked with me in every way they were open on a Sunday is unheard of I got my car back in good shape if I ever get my car towed again I hope it's by this company read more

Unfortunately I was towed for Parking were I should not be. I will own it. Not being from this area I don't thing I have anything nice to say about a towing company ever especially the last one I reviewed. But this guy was extremely reasonable an understanding. When I called he came within the time that he said he would and gave me my car. And to my surprise everything was intact just from previous experience with other people. Come to find out he is available if your in a jam. I will keep his number Just in case. I gave it four stars only because I was towed. But nothing bad I can say about the guy. Happy Hunting. read more

Efficient Towing - How to reclaim Car - Towing Near Me - Glendale, Arizona

The owner is the BIGGEST DOUCHCONOE !!!! The signs send you to a vacant field !! They can't tell you where YOUR CAR IS WHEN IT GETS TOWED !!!! THEN WE HAD TO MAKE AN APPOINTMENT !!! We had to wait in Glendale for 1 1/2 and when we met the guy to get the car he said he could have met us earlier but the owner was such an ASSHAT and made us wait. Then he SAYS BRING CASH !!! So stopped and talked to a few police officers cuz we had so much time to spare and we told them the story & the minute we said Efficient Towing they rolled there eyes THAT SPEAKS VOLUMES TO ME ON THE TYPE OF BUSINESS THEY RUN !!!! read more

I had my car towed when it shouldn't of been. But that's another story. John really worked with me to help me get my car out when I didn't have the money right away. He was very nice to me. Chris was awesome he was so helpful. When I went to pick up my car and it wouldn't run he actually stayed and helped me fix it. Don't ever want to get my car towed again but these guys are all right read more

I don't often do this but I feel I must in this situation. I had my vehicle towed by Efficient towing because I made a mistake and parked in a wrong area while visiting a friend at their apartment complex. After finding the company's sign, I called and left a message like the machine requested. I got a call back within a few minutes. The person was very nice and explained why my vehicle was towed and told me exactly what I had to do to get it back. I made an appointment and the whole process was very easy. I would recommend this company for any properties towing needs. read more

My Car was towed from the glitter and glow festival last night. We noticed the car was towed around 7pm, when calling the tow company the guy advised me that my car couldn't be picked up until 10pm which was some bullshit, I explained that we aren't from Phoenix and didn't have a place to go until we could pick up the car. He then stated I understand but you can't get your car until 10 if you can get it before I will call you. I sat at the festival until 9ish saw them tow several more cars. I felt bad for them as well. So after a few hours and 200 later I was able to get my car back. The guy was trying to make conversation regarding what kind of work do I do and why was I here in Arizona and I'm from Florida. I was just thinking to myself that it's cold af out here let me just sign these papers and get my damn car. I pray this never happens again. Ohhhh and let me mention that the only reason I parked there is because a damn parking lady said it was okay to park. read more

It is what it is, I parked in someone else's spot. I knew I was wrong. I got towed. Called the number on the sign, they told me how much it would be. I paid it and went on my way. Price was fair. Gave them cash and got my car back in one piece exactly how it was before the impound. read more

I just had surgery a couple weeks ago and my grandson was being dropped off not parked in a spot I didn't see the no parking on the wall because of a lose wire dangling over the painted print I ran up and I said sorry we will move right now and this man ignored me not paying no attention then when I reached for the door handle he yelled at me not to run up on him and when I sat in the car I told the my daughters friend that he can't tow with me in it but pick up the baby this man continued to yell at me. Then he walked back to his truck talking more mess and all I said was bye. He proceeded to pull up next to us and asked my unit number I told him I don't need to tell you that and he then tells me "watch I'll find out I'll get you too bitch". Very rude very unprofessional and I already submitted to BBB about business conduct. By the way I should have filed a police report since he threatened me while having the side he carries his gun on toward me and my 1 year old grandson try to intimate. I am not scared jerk. read more

I had my truck towed by this outfit on 10-16-2021 which I believe was orchestrated by a man I used to live near. As I believe same person arranged my non-running Toyota Corolla stolen on 9-27-2021. I called the tow company on 10-21-2021 and was told man an appointment and it will be located from one of the storage facilities and brought over. Only accepts cash, no online itemized bill. Since online chatting a chatter asked for divorce papers. (Have screenshots) I'm sure its the man I used to live next to as he tried to steal the same truck from the same hotel 6 months earlier. I don't know if he will take the time to get an ipad credit card reader and make a bill maybe get a business license post tow, as BBB nor any other tow company knows of the bussiness. This person isn't anyone you even want to involuntarily donate to. I'm pretty sure bank card fraud for rooms at this very hotel last week was more of him as it was 2 months ago at Rodeway Inn Scottsdale AZ. This forum was prefilled out about a broken window and to call insurance. I don't know if that means a window was broke during or since its tow/theft. I've seen names change and ficticious crimes on AzSupremeCourt I believe added by hack. I'm assuming this towing company was added the same. I had just wrecked the truck and it doesnt run. You dont pay someone for stealing 2 vehicles and stealing all kinds of money from yourself and family. He did though threaten in writing before doing this he would. read more

This is the best tow truck company I've ever dealt wth. My SUV was towed for being in a no parking zone due to another tow truck company dropping it off in a no parking zone. I contacted this company & ended up talking to the manager who is the sweetest person ever. To make a long story short the tow truck Tonto service LLC the company that was in the wrong (worse tow truck company I've ever dealt with) was suppose to not only pay for the impound but take it to where it was suppose to go. They refused to take my vehicle back home. So the owner of efficient went out of his way & towed me for free & helped park my broken vehicle in the garage where it originally was suppose to be in the 1st place. I apologize that I forgot your name, but I truly appreciate you & thank you for showing me that there is still good people out here. GOD BLESS YOU & YOUR FAMILY! read more

Parked in wrong spot. I had my vehicle impounded. I worked with the company and they were very professional and fair.

Rude and acusatory. I was trying to get information regarding my vehicle and I was cussed at, hung up on, and insulted.