I purchased a complete vehicle as a parts car in which the seller stated it ran but with occasional…read moretransmission issues. Got the car but battery was beyond dead, more dead than what my little lithium battery powered jump starter could handle. Figured I'd call AAA since I've got the Premier plan so this tow home would be covered. Truck driver arrived 30 min later, and NOPE, apparently this is a "courtesy" tow as opposed to an "emergency" tow, which would NOT be covered since the car was not currently registered or insured. Apparently AAA doesn't do those anymore. I then called a towing company I recall seeing in one of the Facebook groups I'm in, and I'm quoted $190 for a 12 mile tow, but it'll be at least a 3 hour wait. Owner/dispatcher said he'd find out where his drivers are and will let me know. 30 minutes later and I still haven't heard back, and the wife was starting to get hangry. I finally find out that the driver was way out by Tucson and they wouldn't be able to come until 10:30 pm which was 7 hours later. Unfortunately, one of the front windows was open and with a dead battery I couldn't close it, and I just couldn't trust it left open as is until night time. While we were waiting to hear back on the location of the driver my wife found the Tow Guys on Yelp and was already in the middle of messaging Tony, who was very responsive and helpful. After finding out the first company wasn't going to work, my wife got a quote from Tony which was less than half what we were quoted from the first company. Not only that, as soon as we said ok Tony said the driver (Thomas) was en route. We hurried back from where we were about to grab something to eat 10 minutes away and minutes after we get back, Thomas arrives. I've had to get a few vehicles towed in my time (it's what you get when you have a bunch of old finicky German cars) and Thomas is the coolest tow truck driver I've ever met. Like, so cool we could be friends. He brings out this beast of a jump starter to try to jump start it so he could better line up the car. It starts, but the transmission issue pops up and is unable to be put into drive nor neutral. Thomas works his magic and is able to get it into neutral after a few minutes. A quick drive home and he's able to put it exactly where I need it to go. What started as a not so pleasant day turned out to be a great one. Easy and painless, as opposed to most times when you need a tow. I'm so glad the first company wasn't able to do the job so we were able to meet Thomas and we now have a "tow guy" we can trust, and everyone needs a tow guy they can trust! 10/10 would not hesitate to use them again, in fact I am planning on having them assist with future projects already ;)

We had excellent service this morning from Tow Guys! They…read morecame out right away and got our truck towed to our mechanic . Excellent communication and customer service skills as well as great service. I highly recommend them. You will also save money.

I had an excellent experience with this towing company! Communication was top-notch, everything was…read moreclear and timely/quick response. The price was really reasonable, especially given the service. Our tow truck driver, Robert, super friendly guy, he managed to fit my F-150 into a tight spot without any fuss. Overall, just a great friendly team. I'd absolutely recommend them!

They are Great !!! Was looking for open towing company. Most of them were closed. The only one that…read morewas open was this company called the phone number picked up right away assisted me with my issue no problem situation greatly and went above and beyond great company great service I would totally recommend.

very good company, i got my car back with no problem very nice people ! nothing in my car was…read moretouched . they gave me no issue at all !

You don't have to pay for the tow if the police did not order it. Tell them to bill you and demand…read morethey release your car to you. if you have the necessary documents and they refuse, get the sheriff involved. It is ILLEGAL for them to hold you car ransom after picking it up.

Great communication. Great service. He got the job done within 24 hours of first contact…read more Reasonable price! Would definitely use Mike again

Came out this morning car would not start. Tried to jump it would not start. Contacted Roadside…read moreMike came over tried to jump it no go. Thought it was the battery not the starter came back with a new battery one that's was the correct size for my Kia Sorrento installed and started right up. Good price, great service and nice guy. Will use Roadside Mike for future auto service. He also found a problem left by a previous service I had.

The full review is in the pictures since I had too much to say and warn potential customers about…read more Jake claimed to take it to multiple suspension experts so they can all brainstorm together what should be done to fix the horrible wandering issue with my truck. He only requested that I pay for one of the technicians work to adjust my rear axle slightly (about $500) and that this was all for that other shop and nothing was being charged for himself. When I got my truck back that adjustment didn't do a thing to fix the issue. Then we both took the truck to another alignment shop and the technician there said he was positive the ball joints the previous mechanic installed were faulty or installed wrong. That alignment specialist specifically was adamant about the ball joints requiring to be replaced with stock ball joints and not aftermarket upgrades like they had done. I wanted to follow that specialist's recommendation but Jake said not to trust that specialist because he was, I quote, "a parts changer" and was just going to waste my money like the other mechanics and he said he wanted to do the job himself and not use that specialist to change the ball joints. When I kept hesitating to allow Jake to use aftermarket Ball joints he specifically told me that if those Dynatrack ball joints did not fix the issue, he would pay the the parts out of his pocket and replace them with OEM ball joints. So I went ahead and trusted him. The parts were replaced and he kept the truck for a week to drive around and wear the parts in because the wandering still wasn't going away. After that week he handed the truck back to me and the wandering was worse than ever. He also claimed that he wasn't charging me for the labor time he spent driving my truck to wear the parts in but that he would appreciate it if I would pay him $500 for the fuel he spent on it. This was prior to the diesel fuel spike so I figured it was still partially for his time because I myself can't spend $500 in a week in fuel towing with that truck daily. However not only was my truck still wandering very badly when he gave me the back but when I was hitching my trailer up to it a day or two later I realized that the brand new Banks tail assembly pipe that I had just installed on it a month ago was missing. When I called to ask about the pipe figuring they must have just somehow forgotten to put it back on he told me he would ask the other special technicians for it because they themselves never touched it or had it. Well he claimed that non of the other technicians from other shops would fess up to it so he would pay it out of his pocket and just forget about the $500 fuel charge he was charging me for. That brand new pipe cost me $550. At this point I had lost all trust. Now I started doing research on line on my own asking for help on social media on pages with people with the same trucks. I posted a video of the new track bar still flexing and they basically laughed at me accusing me of doing the improper work myself because the track bar was flexing due to it being installed UPSIDE DOWN. When I asked how I should fix it and that I paid someone to do it they gave me insertion how to fix it myself and told me to immediately fire that mechanic. Unfortunately it still didn't fix the wandering issue so I tried another local mechanic in town to try and hopefully fix the issue. That last mechanic basically shook his head and told me, and I quote "I feel sorry for you". I gave him the receipts of the work Jake had done and he told me I was basically being milked. This new mechanic took me into his shop while my truck was on the lift and showed me exactly what those new ball joints were doing to my wheels by trying to force the tires manually. He not only switched the ball joints for me fixing the wandering issue but he did it in half the time the Jake charged me for. Now if I was being purposely charged extra to be swindled or I was charged extra hours due to lack of experience, I will leave it up to the reader or the next unfortunate customer this happens to. Either way you look at it it still comes down to unethical practice since my work towing rig could inevitably cause harm to anyone in the vehicle as well as anyone around me on the road with the amount of horrible wandering and improperly installed parts it had. I have waited many weeks now for a response and for the promised reimbursement for improper installation and have not heard a word or response to my text message or voice message I left with his other shop technicians since now when I call he never happens to be available to talk. So at this point I don't expect any reimbursement for my loss. My only hope is that no one else receives the experience I have had and looses thousands in wasted money.

They were available very quickly and were open about the mechanical problem and the pricing. Great…read morevalue and service

I got a flat tire and called around for a tow truck but everyone was going to take hours... Then I…read moregot on Yelp and found Mr Tire and Juan (owner) was able to come right away with the exact tire I needed. He replaced it for me in about 20 minutes. He was fast, skillful and affordable and I would recommend everyone put his number in your phone in case you need it.

Mr. Tire PHX was absolutely fantastic to work with! They came out the same day to my location and…read moregave me the best price around for tires on my 5th wheel trailer. The team kept me updated with photos throughout the process and made payment super easy. If you're shopping around--save yourself the time and just call them. You won't be disappointed!

He saved my my A** @ 3:00am when my car stop running on me on the freeway…read more Thank you so, very much Kenn!!!!

If I could rate zero stars I would. After a clear discussion as to what he was going to charge me…read morefor suspension lift spacer install, Ken shows up 4 hours late. He works for about 3 1/2 hrs and completes the rear spacers on my 2017 Ram 4x2(With a little assistance from me). I pay him over half of what he quoted me for the whole job, with his promise to come back the next morning to finish. Well, no Ken and no response to texts/calls. Finally, he returns my call at about 2:15pm. He says he will be here in about half an hour. Then, he calls me an hour + later to say he is in a fog an can't wake up, and he can't complete the job! He then has the nerve to state that I still owe him money!!!??? Unbelievable....So, here is my advice: If someone shows up to your place to do work you hired them for, and they look and act like they just crawled out of the gutter, go with you instincts and look elsewhere. Now, I have a truck that is jacked up in the back and have to find someone who is competent to finish Ken's work....

Hector answered my call quickly and provided me with a tire. He is also mobile and was able to come…read moreto my location.

From the owner: Fast and reliable 24/7 tire and roadside assistance with mobile convenience. Serving Phoenix, AZ,…read moreand surrounding areas. Over 30 years of experience in the Industry. Upfront pricing, phone estimates, and a service warranty available. We specialize in commercial, tractor, trailer, and machinery tire services. We can assist your personal vehicle tire needs too! Call us today.

Jordan and his team did a fantastic job on my Carson tandem axle car hauler. They replaced the…read morewood deck and dovetail, rewired the entire trailer including lights and brakes, and these guys could not have been more pleasant to work with. I am thoroughly pleased. Highly recommend.

10/10 recommend! We were 100 miles from home when we discovered that our wheel bearing needed to be…read morereplaced on our trailer. Called Jordan? Jason? (I'll go with Jordan since all of the other reviewers mention Jordan) at ODM and explained that we were stranded and unable to move the trailer. Jordan, sensing our urgent predicament said that his schedule was full, but would squeeze us in. True to his word, he showed up with Danny to where we were stranded after hours with everything needed to repair and replace. The repair ended up being more complicated than originally thought and some grinding and welding was needed. Jordan was very knowledgeable and explained what was needed and why. He and Danny got us fixed up and back on the road under 2 hours. We appreciated their professionalism, friendliness, and fair pricing.

This is the second time I have called Valley of the Sun Towing and I couldn't be happier. There was…read morea miss communication on my part and once again Jose when over and above. He and his wife are amazing and go the extra mile for their clients. I will ALWAYS call on them as I know they will be there for me. Thank you, y'all are amazing.

My dad recently passed away, and we needed to have his beloved van towed to a mechanic. The van was…read morehis baby, so we were very hesitant to trust it with anyone. I happened to find Valley of the Sun Towing on Yelp and gave them a call. From the moment I spoke with Jose, I felt at ease. He was kind, professional, and very communicative throughout the entire process. When he arrived (right on time), the weather suddenly turned -- it started pouring rain just as he got the van loaded. Knowing how much the van meant to us, Jose took it upon himself to pull over under an overpass to let the heavy rain pass before continuing. One of the van's windows doesn't roll up all the way, and he made sure no water got inside. That extra care and attention meant so much. The van arrived safely at the mechanic, and I can't thank Jose enough for treating it with the same respect and care as if it were his own. I highly recommend Valley of the Sun Towing to anyone looking for a company that truly goes the extra mile.