We lived in a property that was purchased, in the middle of our lease, by one of Ms. Freeman's clients. After the purchase, Ms. Freeman managed the property.
Our experience was extremely negative. The property owner (Jonah Shanahan) entered our apartment without our permission, during a time when we were caring for our infant daughter. He did this by pretending to be a handyman, and claiming he was there to fix a dangerously broken step in the apartment's staircase. It took us weeks to find out why the step was never fixed, and who the "handyman" really was. We had never denied entry to him (or to our previous landlord), so we were baffled about why he felt this was necessary.
When we moved out of the apartment, we were charged hundreds of dollars for repairs that we knew to be fictitious. When we complained and asked for evidence that the repairs had actually been needed/taken place, Ms. Freeman then said that the repairs had not occurred, and initial invoice she sent had been mistaken. She changed her story and and we were charged an exorbitant cleaning fee because more affordable cleaners would not have been reliable. We found this claim to be highly suspicious. Neither my partner nor I have ever had a single dollar withheld by a landlord in previous apartments, and we left the property in excellent condition.
Throughout all of this, we always had to be the ones to initiate communication (we didn't hear from Ms. Freeman or her team for two weeks after move-out), and were often forwarded to part-time employees working virtually. Ms. Freeman's team never visited the apartment or inspected it in any way that I am aware of. Their business was merely to collect the landlord's money, and to shield the landlord from having to deal with his tenants.
I would strongly advise anyone considering an apartment rental from Ms. Freeman or any business she is involved in to look elsewhere for a place to live.
You can also read about the involvement of Ms. Freeman and her company in substandard housing that led to serious problems with lead levels in the blood of children by searching Google for "2 Agencies, 2 Tacks on Lead Paint"
Potential customers of Ms. Freeman's may also want to take under advisement that her businesses are incorporated at a residential address shared with Mr. Larry Dressler/Lawrence Dressler, a New Haven attorney convicted and disbarred for his role in a multi-million dollar mortgage fraud scheme. Business ownership records also tie Ms. Freeman to the same group of companies where Mr. Dressler holds assets. read more