This was the best property management company I have every dealt with! The maintenance…read moreteam is top notch and the brick apartment building is very quiet. I lived in a residence on Elm Street in West Haven and I couldn't be happier. They responded the same day when I called when I lost my apartment keys. The apartment I moved into had just been updated with new kitchen appliances and the place was spotless. I was sad to leave but I was moving out of state.

I have lived in several Hadley buildings over the past 25 years, and they have all been clean,…read morewell-maintained, with reasonable rent (with heat and hot water included) and wonderful and responsive maintenance staff. The floors are always beautiful and the coin op laundry rooms are also always cleaned and appliances updated as necessary. Hadley is also very quick to clear sidewalks during the winter and also mow and plant in the spring and summer. They have been around forever and their experience shows!

My partner and I came to New Haven with a carload of belongings and no place to stay. We were…read morelooking to move into an apartment before starting graduate studies, and we walked into Farnam Realty on a whim. (Bo, the greeter pup, was too cute to resist.) Carol and her team took very good care of us. As first-time renters, we needed all the help we could get! Carol listened attentively to what we wanted, and she showed us exactly that. She was honest about our budget and about the properties we viewed. All of her help was professional and encouraging. While we waited to arrange our lease, Farnam Realty Group helped us find a place to stay for the evening. Carol worked quickly and efficiently to move us into the right home. She even helped us negotiate a monthly rent that allowed us to remain on budget. Our lease was finalized within 24 hours of our first steps into the office. My partner and I are so grateful for Farnam Realty!

Farnam Realty Group goes above and beyond to help tenants. Whether it is responding promptly to…read moremaintenance orders of working around the clock to get work done. additionally, meeting at all times of the day to show properties. big fan.

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

I've gone back and forth with how I feel about this company. I'm going to replay the experience up…read moreuntil now and let you decide if you would want to work with them. Spoke with Damion on the phone, set up a time to meet on Saturday, which he agreed to. I made plans around that meeting and he canceled that day. We met another time in which I was able to give him the security deposit. Fast forward to move-in day. It was snowing and I had my father and brother come from out of town (Dad came from Salem, MA). I already gave Damion the security deposit and made the first month's payment online. A confirmation number was sent to me and the money was withdrawn from my account. Standing in the kitchen with Damion, my brother, and Father, he insisted I get a cashiers check. We agreed to meet at the Walmart down the road where I waiting in line over an hour to get the check. It was Dinner time and starting to get dark (Uhaul was sitll full..). After walking out of Walmart I don't see Damion. I call him and he tells me to meet him another 20min away because "I have four wheel drive" (in a dickish tone) - I meet him, give him the check and go back to the place to unload the uhaul. After unloading it came to our attention that the furnace hasn't been turned on, nor has the yard been picked up as we agreed. The company did credit me $150 for not following through on the yard clean-up. Next I was told to measure the air filter for Damion which I found extremely inappropriate. However, I did end up doing it. So that was all a month into the process. Now it's May, about 4 months into the lease and I have taken the liberty of doing yard cleanup (leaves, twigs, etc.) and also removed a large pile of trash (rusty metal, glass, even diapers..). I didn't feel comfortable with my dog using the area in that condition. I left this in a pile by the road for pick-up as per Damion's instruction. It's been a week and the only person that showed up wanted to see if there was anything of value (I could've saved him the time and tell him there wasn't). I've never met the owner before but from what I see, Pro Property Management's only function is dealing with the lease paperwork and taking payment. They did help me replace the dryer in the unit but they knew it was broken before I moved in and it was far from simple.. What do you think? Would you guys be happy with them? -**Response to Adrianne** - The clean-up then, and the clean-up now are different. If I was the landlord, I would be ecstatic that the tenant cleaned up some garage. See the picture as reference. I don't think it's fair to say you understand my frustration, because frankly you're not it.. I already sent a copy of this review to your email and not sure what else there is to discuss.

Looking for a rental in New Haven? MM has prime properties. They will check all your boxes. Updated…read moreunits with the features and amenities you need and want. Easy to work with agents and management that cares. This has been my experience with Mandy. Give them a call and let it be your experience too. Rob B

Mold. Roaches. Vermin. Slumlords. Save your & your loved ones lives - do not rent from them ever…read more Dangerous toxic buildings without pro repairs/paint over mold- nice employees, but bad apts. People become sick in them. Don't! Ocean co suck too. Talk to LCI New Haven. Believe every bad review of Mandy. Though religious they do not care to make their 4,000 apartments in 800 buildings safe to inhabit. Work orders cancelled over & over in them without professional repairs. Just don't!

Just wanted to give a shout out to Dave and his team! We have been with them for 5 years now I…read morebelieve and can only say the best things about them. We literally do not have to think twice about what's going on with our rental properties, they all going smooth as butter. If a problem arises they are on it lickety split. The value and service they provide is extremely appreciated and admirable! We wish we could find more properties just so that we can keep using them. Give yourself peace of mind and call them up to see how they can help you.

I've worked in real estate for a very long time. David didn't seem to know he was doing. Awful to…read moredeal with and unprofessional. He somehow found it ethical to cash our check and wouldn't sign the lease the day we were supposed to move in.

I live in a large condo complex in Branford which is has been managed by the Wm. M. Hotchkiss…read moreCompany for just over a year now- my gosh they have made such a difference! The financial situation is in order and the grounds look great. I see them on their regular visits to the property so I know they are paying attention to the details. Thank you Hotchkiss! I would definitely recommend them to my friends and family!!!

I have a large commercial building in Fairfield and has been self managing for a few years and…read morefinally realized I couldn't do it on my own any longer. Hotchkiss came highly recommended by a friend with several properties under their management. Not only have my vacancies gone down, but I have learned so much about the real estate business, they didn't just take the reins but rather helped me understand commercial real estate as a business, missed opportunities, inexpensive ways to make my units more attractive and more versatile and the occupancy rates speak for themselves. By far the best move I've made was working with them.

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

This is the worst company ever.They don't manage anything,just take money from the condo owner's.I…read morehave lived in Bostwick Arms in New Milford.People consta dumping huge furniture in the dumpsters garbage being thrown outside the dumpster because of it they never call back or stop it.

The manager, Naomi Freeman, has a keen understanding of the CT housing, its challenges, and how the…read morepoliticians are increasing the expenses on housing providers to provide housing, and then blaming housing providers for the problem of expensive housing that the politicians themselves created. I appreciated the deep understanding of the current housing challenges, but even more so, the solutions and how to navigate them. They run a tight ship and manage both class A, class B, class C, and furnished rentals for me. They really know how to stabilize and optimize properties. They also really know how to sniff out losers from even getting into your properties. They have a world class team and I'm grateful to have found them.

helped me stabilize properties and provide great service to my tenants. they really careread more

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

I moved into the Union Residences in June, 2025. All I can say is WOW! This is by far one of the…read morebest places I have lived and it's been a great 4 months. The moment I inquired about availability, Chelsea the property manager was there to answer all of my 500 emails (sorry Chelsea!) and she found my the perfect unit, terrace and all. Dee the resident manager is my dog's favorite person in the building and is always around to help out, with a dog treat in hand. The front desk personnel are amazing too (kudos to Chip!), always a hello or good morning when you get off the elevator and when you return to the building it's always a "welcome home". They are so accommodating and always willing to help or answer a question. The building itself is immaculate, the gym is divided into separate sections for cardio, weights, machines, yoga and extremely clean. The free cup of coffee is a nice perk too! My fellow residents whether human or canine are extremely friendly too :) I couldn't be happier!

I've been living at The Union for 3 years now and have no intention of moving any time soon. The…read morelocation is great and walkable to both downtown and East Rock. The appliances are all great and I haven't had any issues at all with my unit. The gym and shared areas are very nice as well and the concierges are all very friendly and helpful. Would highly recommend!