Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

I had a wonderful experience working with Brethela ("Bee") to find the right tenant for my rental…read moreproperty. From start to finish, she was incredibly kind, patient, and understanding, especially of my desire not to rush the process. She truly respected that finding the right tenant was more important than finding one quickly.

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

I've gone back and forth with how I feel about this company. I'm going to replay the experience up…read moreuntil now and let you decide if you would want to work with them. Spoke with Damion on the phone, set up a time to meet on Saturday, which he agreed to. I made plans around that meeting and he canceled that day. We met another time in which I was able to give him the security deposit. Fast forward to move-in day. It was snowing and I had my father and brother come from out of town (Dad came from Salem, MA). I already gave Damion the security deposit and made the first month's payment online. A confirmation number was sent to me and the money was withdrawn from my account. Standing in the kitchen with Damion, my brother, and Father, he insisted I get a cashiers check. We agreed to meet at the Walmart down the road where I waiting in line over an hour to get the check. It was Dinner time and starting to get dark (Uhaul was sitll full..). After walking out of Walmart I don't see Damion. I call him and he tells me to meet him another 20min away because "I have four wheel drive" (in a dickish tone) - I meet him, give him the check and go back to the place to unload the uhaul. After unloading it came to our attention that the furnace hasn't been turned on, nor has the yard been picked up as we agreed. The company did credit me $150 for not following through on the yard clean-up. Next I was told to measure the air filter for Damion which I found extremely inappropriate. However, I did end up doing it. So that was all a month into the process. Now it's May, about 4 months into the lease and I have taken the liberty of doing yard cleanup (leaves, twigs, etc.) and also removed a large pile of trash (rusty metal, glass, even diapers..). I didn't feel comfortable with my dog using the area in that condition. I left this in a pile by the road for pick-up as per Damion's instruction. It's been a week and the only person that showed up wanted to see if there was anything of value (I could've saved him the time and tell him there wasn't). I've never met the owner before but from what I see, Pro Property Management's only function is dealing with the lease paperwork and taking payment. They did help me replace the dryer in the unit but they knew it was broken before I moved in and it was far from simple.. What do you think? Would you guys be happy with them? -**Response to Adrianne** - The clean-up then, and the clean-up now are different. If I was the landlord, I would be ecstatic that the tenant cleaned up some garage. See the picture as reference. I don't think it's fair to say you understand my frustration, because frankly you're not it.. I already sent a copy of this review to your email and not sure what else there is to discuss.

Property manager Luis Ferrera is a bully. I have had 2 phone conversations with him over the past…read morefew months. In both calls he was unable to have a normal conversation. Instead he put me down and insulted me, and he has no idea what customer service even is. If I spoke like that to my clients I would be fired. Today he called me a fool for reaching out regarding a snow plowing issue. He continued by saying that I am not allowed to "complain." The interesting thing is that I have lived in this complex for almost 6 years and there were no issues with maintenance or snow plowing until Luis took over. It is hard for me to understand why Matt Felner has this guy. He is awful.

Nice people but poor management, is a generous review. Our 1 year experience was among the worst…read moreour complex has experienced in 40 years. There was a serous lack of oversight, follow-up, and basic checks and balances. We discovered numerous issues, examples; no collection efforts were being made on delinquent units, late fees weren't being charged, invoices were paid without required Board approval, some payments were duplicated or incorrect or work was not properly completed so vendor should not have been paid, owner bill-backs weren't being done/processed so when Felner provided a budget, they recommended a significant increase in condo fees. Knowing this was wrong, we dug into the expenses and discovered units were not being billed back along with various other issues. Felner also paid themselves from Association funds without the required Board approvals. Repairs went unaddressed for months, including serious issues, while unit owners often received no response to emails. Maintenance contracts and reported problems were not consistently monitored or addressed. Ultimately the Board had to step in repeatedly to identify the problems, inform Felner of the problems and push to have these and other problems corrected. Very disappointing experience. We are no longer with this company, yet we are still experiencing problems; they continue to send invoices to Unit Owners for condo fees as one. I strongly recommend that anyone using this company, look closely at all of this for your Association.

I would highly recommend this company. They are very professional and a pleasure to work with....I…read morehope to do business with them again in the future.

From the owner: Manage your properties with state of the art technology and customer call number. 678-680-8330read more

RATED ZERO STARS…read more Avoid at all costs, crooks They will run your property into the ground and drain your reserves and bank accounts. If you currently work with them get your board to inspect bank accounts immediately. They intermingle funds and place funds in their own accounts and NOT in the name of the association. Then you can't get your money! If you value your property and hard earned money Avoid "MCcarthy associates" and their new alias name of "McCarthy associates property management" no matter what owner name is listed it's one and the same. Do your homework, complete a freedom of information request form and request complaints filed with consumer protection. Check CAM license status on consumer protection. Check the Secretary of State website to see if business filings are completed. Still have question, message people on here who have already been depleted by this organization. Message people listed here with experience with their company. The time you spend will save your property!

I have left messages for Jerry several times over the past year. All I want is for the terrible…read morelooking plants to be removed from the front of my condo. These plants have taken over everything. We pay for a landscaper to take care of this for us but I can't get ahold of anyone. McCarthy Associates is ignoring my phone calls. They are not contacting and they have not taken care of this issue. I am planning to organize our condo association members and have McCarthy replaced with a better company.

We recently moved to our new home and had no record of a survey recorded with the town. Our…read moreneighbor had stated that he had no clue where our boundary line was and decided on a spot that he "believed" was it; This made me curious. I contacted Jim's office and spoke with his wonderful wife, Becky. She immediately got us a fair quote and an estimated timetable. Jim diligently did his research and was able to stakeout boundary lines and corners around our property. By the end of the survey, we ended up with significantly more property than originally thought; some of which was being encroached upon. A map was provided to us, and upon request, Jim speedily made a map for us on Mylar paper as well. Thanks to Jim we can now build a fence around our property, giving us privacy and a place for kids to play safely.

I hired Jim due to a friend's recommendation and was totally satisfied with the job he did. He's a…read morereal pro at what he does; he staked the yard and prepared the maps with a quick turnaround time. I highly recommend Jim to anyone looking to hire a no nonsense kind of guy who gets the job done. Would definitely use him again in the future.

Worst real estate ever! Be careful if your apartment is under them bcs they are doing a lot of…read morefraud. And they dont even care if you report something. I live for a good year with roaches. Ask them to do it but none of them really take action. It took a month for them to at least come and take a look. It's infested and finally bfre i move thrs a mice in the apartment. All sort of bugs coming in the apartment. And the tub paint alwaya peel off make it so hard for you to take shower. It's cheap but if u want to live your life like that...good luck!

Get the heat working and new tentant association started because we have problems in Marionville in…read more60 Gilmore St,Bridgeport,CT /06608 Work things out with us first get heat on the no excuses anymore apartments 15-22 are without heat you idiots and work on get a fence on the property and fixing the centerpiece around Marionville it needs painting and gardening. If nothing is being done I will emails send them tomorrow to Channel 8 and 12 and have reporters taking photos and going to your company.