DO NOT DEPEND ON THEM. If you're considering buying a home managed by REI Property & Asset…read moreManagement, Inc., I strongly urge you to reconsider. I've been dealing with REI for over 2 years now, and my experience has been nothing short of exhausting and disrespectful. Last Winter, I reported serious ceiling damage in my unit. Despite numerous emails and follow-ups, it took 9 months before anyone from their maintenance department reached out to schedule a repair. I was met with delayed responses (if any), and even when I expressed how serious the issue was, I was often ignored or brushed off. At one point, I sent a detailed message outlining the conditions in my home and on the property -- and the only response I got was, "I'll pass your concerns to the board." No answers, no accountability, not even an apology. Meanwhile, the exterior of the property is falling apart, unkept, and growing mold. Residents have had to spend their own money and labor just to keep the place looking livable -- because REI does not act with urgency or care. Even basic communication is a struggle. This isn't just about one delayed repair -- it's about the complete lack of respect, accountability, and basic property management. I follow all the rules and uphold my responsibilities as an owner -- and this is how I'm treated. I wish I had known what I was getting into. Please take this as a warning -- if your property is managed by REI, expect to be ignored, frustrated, and doing the job they're paid to do. There's been a total of 4 different managers since I been here. I guess no one seems to stick around to make business better. When I first moved in, my neighbors expressed to me that they never bother contacting REI, and I 1000% see why. Unbelievable - 0 stars.

REI makes sure they themselves are paid with no effort to maintain any services provided and…read morecharged by them, such as residential clothing washers and dryers being unusable from April of 2025 ongoing; if they do maintain, it is directly impacting their personal gain or has been brought up annoyingly enough, plain and simple. Red flags, avoid, dodge, stay away.

I have had the privilege of working with Jan Maria of JMJ Connecticut Property Management for over…read more20 years as one of her vendors. In that time, I've gone from showing up with just a lawnmower to running a full-scale tree service company--and Jan has supported me every step of the way. She believed in me early on, and her trust and encouragement played a huge part in the growth of my business. I was recently disheartened to read a review that clearly came from someone who doesn't truly know Jan. Let me be clear: you will not find a more caring, supportive, and protective person--whether you're a vendor, a tenant, or a property owner. Jan goes above and beyond for the people she works with, always advocating for what's right and doing everything with integrity. If you're looking for someone to manage your property with genuine care and professionalism, I cannot recommend Jan Maria and JMJ Connecticut Property Management highly enough. She treats every property like it's her own and every person like they matter--and that makes all the difference.

We used JMJ to manage a property for us for 7 years. The service was amazing. We live out of…read morestate and never worried about the property because we knew JMJ had it handled. Jan Maria is a true professional who has the contacts to take care of any issue that came up with the property. If you need someone to manage a property, you cannot do better that JMJ Property Management.

I'll write a review for the Brookview Apartments in Danbury. My experience with management has been…read morelimited, but so far I have no complaint. Given the area the noise from people outside who are rude and thoughtless blasting their crappy music gets to be a bit much. I had to file a complaint with the liquor control authority over one of three bars that blast their music outside so loud you can hear it in your apartment. I find the majority of issues come from the area and some of the crappy tenants they have. They will park illegally in the handicap and visitor parking places as they are LAZY and THOUGHTLESS, one little troll that lives here and is not on her boyfriends lease parks in the visitors spots all the time and nothing happens, same with the idiots parking in the handicap spots. The latest issue are douche bag tenants that tie up the machines in the laundry rooms, they just leave their shit unattended in the machines for hours or the whole day so others can't use them, and touch their clothing and they get very nasty - well get your god damn laundry out of the machines as you are not the only one who uses them! If I had my way I'd wait one hour and deem it abandoned and throw their laundry down the garbage shoot. Some do not put the green rolling carts back, or they act to bypass the buildings physical security, as they are either too stupid or lazy to request additional swipe tags from the office. The rent is fair and reasonable, place is clean, no real issues or problems. The area it's self pretty much sucks and at night not too safe ( 2 blocks away a kid was stabbed to death ) Grounds are maintained in general and kept clean. Most of the people living here are working class folks and pretty nice. Ummm the so called " Secured Parking Garage " is not secured as one of the gates has been broken for over a year ( two motorcycles stolen from the garage ) good thing it was not my bike that was stolen my lawyers would crawl all over them and consume their internal organs lol For the most part I'll give Brookview and BRT four stars, they are not perfect but they are o.k. Just seems some of the thoughtless, inconsiderate, rude, tenants need a kick in the ass is all. People starting to really dislike them when they act like this....

The property management is unresponsive and unprofessional. Maintenance requests either take far…read moretoo long to be addressed or are ignored altogether. When repairs are finally made, they often feel rushed or incomplete, leading to the same issues happening again. Communication is another major problem. It's difficult to get clear answers, and follow-ups are rarely handled properly. Residents are often left in the dark about important updates or delays. In addition, the general upkeep of the building has declined. Common areas are not maintained to an acceptable standard, and it doesn't feel like management takes pride in the property. For the amount of rent being charged, the level of service provided is simply unacceptable. I would not recommend living here unless significant improvements are made.

The laundry room at one of the properties is disgusting. Mold in the Washing Machines. Desperately…read moreneeds to be cleaned! They sent a letter stating the pool would be opened weeks ago. It's still not open. Very unprofessional.

should be zero stars...horrible property management company. pool is promised to be open Memorial…read moreDay...it's now end of June. Richard Stoepple/owner makes promises and is so ineffective. Everyone should stop paying their condo fees with this incompetent company.

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

This is the worst company ever.They don't manage anything,just take money from the condo owner's.I…read morehave lived in Bostwick Arms in New Milford.People consta dumping huge furniture in the dumpsters garbage being thrown outside the dumpster because of it they never call back or stop it.

Terrible company. Ignores emails. Mis-applies payments. Doris DiSilva is incompetent. Do not use…read morethis service if you are on a condo board or own an apartment building.

From the owner: Our Mission is to provide our customers and clients and in-depth approach to Property Management…read morethrough a multitude of services, while also finding, providing, and implementing the best our industry has to offer in the diverse number of systems and results that accommodates each business and clients needs.

In my opinion Mark Nolan is an arrogant landlord who bullies his senior tenants. Nolan expects…read moretenants to attend his lectures on short notice and does not allow a Tenant Union or Association. The common areas in his buildings are often kept cold in winter and so hot in summer that one resident had to call a CT Senator to complain. Maintenance is very poor and workmen are not honest. If a tenant has an emergency on a weekend or holiday the tenant is expected to wait without heat or hot water because Nolan doesn't want the added expense of overtime pay for workmen.

It's impossible to recommend a "landlord" who doesn't return security deposits and then attempts to…read morecharge former tenants the court costs for eviction. Nice, right?

I reached out to Fab Real Estate after finding them on Yelp and I worked with Clay Sanchez. I…read moreclosed this morning on my very first house and the process was riddled with issues from the first moment I placed the offer (all the sellers fault.) Clay coached me through everything and was extremely attentive. He simplified the process and was always there to answer my many questions. I absolutely recommend working with him and will refer him anyone looking in the Candlewood Lake/Danbury/New Fairfield areas.