I was deployed for almost a year and used Pro Property Management. I have to say they a very user…read morefriendly, attentive, and their communication was spot on. This was my first experience with a property manager and would recommend them to anyone who is looking for professional perfection! Thank you!!!!

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

I've lived here since 2021 and they have had a lot of change in management but some of the reviews…read moreare ridiculous. Cons: change in management, if you don't lock your car & because the garage is wide open you are at risk of break in., random fire alarm can get pulled so making everyone evacuate. Pro: door friendly, a lot of community events and raffles, mailroom is better and they fixed the mailroom issues they had a couple of years ago. The restaurants and bars downstairs I saw someone say there were drive bys I've never heard that, that is insane and inaccurate.

Please do yourself a favor and seriously reconsider living here. Before signing a lease at The…read moreWaypointe, read the reviews for both the property and South Oxford Management. Don't just look at the rating. Actually read what residents have written. I wish I had, because many complaints about poor communication, maintenance, and lack of follow-through are remarkably similar to what I have now experienced firsthand. Knowing what I know now, I would not have chosen to live here. The maintenance technicians themselves have been great when an issue finally reaches them. Management and communication are the problem. I documented several issues on my move-in checklist, personally handed it to the leasing office, and was told work orders would be submitted. Months later, some remain unresolved. Management recently told me two requests were "pending" because they didn't have permission to enter, yet nobody ever contacted me asking for permission. Previously, we rearranged our schedules for a Friday maintenance appointment, were told around 4 PM they weren't coming, and then maintenance showed up Monday without anyone telling us. Coordinating basic maintenance has become a constant game of cat and mouse. The same problem became apparent during an EV charging dispute. Management told me Level 1 charging from an existing garage outlet violated a "long-standing community policy." I reviewed my lease and addenda and couldn't find the prohibition. I asked several staff members and the Community Manager directly three separate times to provide this supposedly long-standing policy. It was never provided. Eventually, management sent a community-wide email stating the rule. I appreciate that it is finally clear, but if this policy had already existed and been communicated to residents, providing it when I first asked should have ended the discussion immediately. Even more disappointing was management's response after I raised specific questions: "Given the length and number of issues addressed, we are not going to respond to each statement or contention individually." I'm including a screenshot so prospective residents can read that response and form their own opinion. From my perspective, saying there are essentially too many concerns to address is a remarkable response, especially when many arose because getting straightforward answers was so difficult in the first place. This isn't happening in isolation. The pool has repeatedly been closed, the garage access barrier has been broken for about a month despite residents paying to park there, there have been repeated fire alarm issues, and maintenance concerns reported at move-in remain unresolved. Part of our closet system even fell from the ceiling and nearly hit my girlfriend. It was eventually fixed, but only after more than a week of calls and repeated follow-ups. I'm including photos and screenshots so prospective residents can see some of this for themselves. Management, if you're reading this, it really isn't complicated. If something is a "long-standing policy," provide it when asked. If you say work orders will be submitted, follow through. If maintenance needs permission to enter, contact the resident. If an appointment changes, communicate it. Residents should not have to send email after email chasing management for basic information and follow-through. What makes this especially frustrating is how quickly management communicates when they want to tell a resident what they cannot do, compared with how difficult it is to get that same urgency when a resident actually needs something. The technicians and other staff I've dealt with have generally been nice and helpful. Unfortunately, my experience with management has been poor communication, poor follow-through, unclear answers, and far too much effort required to resolve issues that should be straightforward.

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

I had a wonderful experience working with Brethela ("Bee") to find the right tenant for my rental…read moreproperty. From start to finish, she was incredibly kind, patient, and understanding, especially of my desire not to rush the process. She truly respected that finding the right tenant was more important than finding one quickly.

I rented a property that was managed by this constant and it was the worse living experience ever…read more We went without heat in a bedroom for a year, wouldn't fix anything and hiked the rent excessively. Do not rent from any property that this company is attached to. Slum lords at its finest. The apartments they advertise aren't even the actual apartments. They promise things and never come through. The reapers they make are cheap. Just autofill company to work with. 1 star is too many!

Glad I read the yelp reviews before going to my scheduled showing, had a very strong feeling I was…read moregoing to deal with what the other reviewers said happened. Appalled by the way they speak to potential renters and the attitude after not showing up. I scheduled a tour for later today, absolutely no communication with a real person. I thought this was weird so I've tried calling multiple times, leaving a message, and have heard nothing in return. Looked further into the company and saw these reviews, and it confirmed my suspicions. Will definitely not be going to have my time wasted, god awful company. Don't believe the fake reviews you see elsewhere.

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

If you are looking for a property management company that is proactive and focuses on communication…read morewith it's board members than you have come to the right spot. The team at Felner Corporation is professional and has the associations best interest at heart. Becoming involved in my association felt like a part time job which I truly didn't understand. The team at Felner helped educate me and our entire board... Felner Corporation is a great asset to any association!

If I could give zero stars, I would…read more I have been dealing with asbestos issues at my property, and I have been trying repeatedly to communicate with Christine, the Property Manager, but she does not respond. She does not return calls, is rarely available, and is never in the office when I need to speak with her. Christine also does not appear to take the time to properly review the bylaws before taking over the management of a new property when she joins Felner. She does not resolve issues, does not respond to residents, is never available, and does not return phone calls. Debra at the front desk is extremely rude and does not even allow you to explain why you are calling. Matt, the assistant, is even less helpful and often does not seem to know where anything is or how to assist with basic questions. The service has been absolutely horrible. There is a complete lack of communication, follow-up, and accountability. When residents have serious issues with their property, we should be able to expect management to respond, be available, and actually work toward resolving the problem. Unfortunately, that has not been my experience with Christine, Debra, or Matt.

I spoke with a realtor name Ryan fron this realtor company, how he told me that I need a 700 credit…read morescore to rent a 1495 apartment in norwalk ct and it was not a luxury building. stay away from this company they ask all your personal information and never advertise that you need a 700 credit score for them to help you find an apartment .

I had the most horrific experience with the agents from this realty just walking into my apartment…read more1.5 hours from the confirmed appointment time. Completely rude and disrespectful, I'm still in shock that this has happened . As a paying tenant I left my keys for Todd Turcotte toshoe his clients the apartment and then I have random men unlocking and walking into my apartment at random times . Absolutely horrific experience.

As the President of a homeowners association, I work closely with our property management company…read moreon a regular basis. Since partnering with The Property Group (TPG), I have been impressed by their professionalism, responsiveness, and commitment to providing quality service. Their team has been proactive, communicates effectively, and follows through on issues until they are resolved. They have worked collaboratively with our Board, have been receptive to feedback, and consistently demonstrate a genuine commitment to supporting our community. I believe in giving credit where it is due and when it is due. Based on my experience to date, I would confidently recommend The Property Group to any homeowners association or condominium community looking for a dedicated, reliable, and professional property management company.

I had a very good experience with Alyssa. She showed her concern and understood what I was trying…read moreto convey. She then went out of her way to get the issues addressed at High Meadow condos. Without her input I couldn't get the problems resolved. I would highly recommend her to get the job done if there are serious issues.

I live in one of the condos they're managing and I must say that they are doing a great job. Our…read moremaintenance and other requests are looked into promptly and everything is convenient for us. Definitely highly recommended for both landlords and tenants. I hope landlords and building owners hire a property management company as effective as them.

From the owner: McGrath Management LLC specializes in property management, commercial management, residential…read moremanagement, property maintenance, real estate brokerage, municipal planning, new project development, financial reporting & consulting, and receivership services.