Have been a tenant at a property of Sterling Property Solutions for 2 years. I could not be more happy with the level Of service they provide. First, maintaining a clean building inside and out is a priority for them. They use a professional cleaning service that cleans the building throughout the week. Sterling Property Solutions is always available to me for or any necessary repairs or concerns. Even on the evenings and weekends they provide immediate services based on my needs. I am able to access them easily via phone, text or email. Additionally, since the onset of Covid they immediately responded in Every way to ensure the building was kept safe and secure based on all guidelines which has been greatly appreciated. As a tenant I could not be more satisfied with their level Of attention and care. read more

Just moved to NY from down south and wanted to say Deborah has made our move so easy. Everything was as advertised and she's been very quick on any questions we've had about moving in, the area, etc. Highly recommend read more

Linda and her team are amazing! I'm forever grateful that she took my call, and listened to the sensitive situation I was in as an out of state, partial homeowner of a property in distress. She was the only one who was willing to help me; everyone else I spoke to was sympathetic to my situation, but said they wouldn't go near it with a 10 foot pole. As it turns out, I gave Linda and her team a bigger mess than she or I could have ever imagined. Throughout it all, she maintained her professionalism, and offered her advice and sympathy at every turn. Once we got to the point where I was granted court-ordered permission to remedy the many issues, I was always impressed with her knowledge, her resources, and her ability to essentially perform magic with a tight budget and many unknowns to deal with. She also did it all in a timely fashion, which is incredibly difficult to do when you also have to deal with municipalities and their quirks. Her skills were an incredible asset to the project, and even though I was forced to sell the property, Linda managed that aspect just as professionally and skillfully as she had managed everything else. We were able to command an excellent price for the property, significantly higher and faster than I could have ever hoped for. I'm disappointed that circumstances beyond my control didn't allow us to develop the property to it's full potential, but if I had been given the leeway to do so, I would have gladly given the additional work projects to Linda and her team, as I have no doubt that they would have done excellent work and the return on investment would have been significant. If I ever have the opportunity to work with Linda again, I would jump at the chance. She's that good, and I would know - I own multiple rental properties in several states, and the value of a good property manager is the single most important factor in the success of the investment. I've had my fair share of good and bad property managers over the years, and having such a great one helping me with this particular property was the saving grace in an otherwise difficult and draining process. I strongly recommend Linda & Sterling Property Solutions. read more

It's very rare when a tenant raves about his or her landlord. This is one of those occasions. The team at Sterling Property Solutions is nothing short of exceptional. Upon taking over the residence that I occupy, they made changes. Significant changes. I had issues with heat, insulation, leaks and ants. These were all resolved with one simple phone call. Their staff is professional, friendly and responsive, especially Fernanda Suarez, who has gone above and beyond the call of duty to resolve my issues. She's incredible. I HIGHLY RECOMMEND THEM. RENT FROM THEM NOW. YOU WILL BE VERY SATISFIED. read more

Horrible, horrible, horrible. The agents were so nasty and rude that we passed on the apartment. No wonder the apartment was for rent for so many months. I would never deal with these pushy and rude agents again. read more

Being a Home Inspector, I have had the pleasure of working with Linda and her office many times. Each time it has been a great experience. They are friendly and professional. I highly recommend Sterling Property Solutions to clients and friends in need of a great realtor. Justin A. read more

Our experience with Sterling has been great overal. They are competent, responsive, and easy tonwork with. I wouldn't happy recommend them to someone looking for a rental. read more

When you read the other reviews, ask yourself if they sound like they were written by people who have actually used SPS or by people were asked to write something positive. The positive reviews fake and as you can tell by how passionate the negative ones are that they are the real deal. This is my first and, hopefully, only negative Yelp review. I have had tons of bad dinners, used terrible contractors, and dealt with poor service but after dealing with Sterling Property Solutions, I felt compelled to write a review. I am a homeowner who decided to rent out my house for a couple years. I decided to use Linda and SPS because in all honesty she was the first person to return my phone call and I figured she seemed pleasant enough. What would play out over the next 18 months has made wish I waited for the second call. Linda "helped" find a family to rent our house after some time. I'm not really sure how hard she worked to get us there but we found a nice family who loved the house. In negotiating the contract, Linda had found a way to insult the mother of the family so much that the deal nearly fell through and I ended up having to step in so that we could actually make it to contract. I should have taken this as a warning but we were so deep and I didn't have the time to try to find another management company. Since my house is pretty good condition, in the first year we rented it, there were no issues so I never really had to deal with the tenants. That said the only interaction I had with Linda and SPS was collecting the rent. Boy, was this a hassle. SPS disperses the rent on a "when we get to it basis". This means sometimes you get the rent on the 15th sometimes you get it the following month. This is frustrating in itself but the worst part is the amounts were wrong about 50% of the time. Sometimes they deposited less or sometimes more. If I were a less honest person or at least as honest as Linda, I wouldn't have said anything. Fast forward to the second year of the rental. The tenants called SPS to say they were was no hot water in the house. SPS calls "their go to plumber" to look at it. Later that day I'm told I need a new water heater. I find it odd since the water was replaced less than 5 years ago but I'm not a plumber and I don't want the tenants dealing with no hot water while I try to find someone else. So I agree to pay the $1,600 to replace the heater. I say explicitly " I want receipts". Two days later I simply get an email that heater and work costs $1,950. That's it. I get no receipts, no confirmation that the problem is fixed, and no details about the seemingly expensive water heater that is now in my house. I'm livid at this point. I demand a receipt and what I get instead is a Word document with a line that simply says "water heater...$1,950". I rush to the house to see if there is even a new water heater installed (thankfully there is) and the tenant says that the new water heater wasn't necessary as there was only a small problem with a flange. The plumber had pushed a heater replacement on them, no one at SPS had mentioned that a water heater wasn't necessary to me. This leads to a lot of back and forth where Linda is indignant and awkwardly aloof. She doesn't seem to know anything about the situation and blames her employees for decisions that were clearly made by her. To make a long story shorter, I directed all of our conversations to my lawyer since I felt that a lawsuit was on the horizon. Fortunately for SPS the amount of money wasn't worth the legal fees. I've terminated my contract with SPS because Linda is without question the sleaziest and most dishonest person I've ever had to pay. SPS responds when they want to, if at all, uses their network of contractors to run up a bill in hopes that you won't notice, and honestly treats both tenants as well as landlords like garbage. This industry has a bad reputation because of people like Linda. I implore you to take my advice and find someone else for your property solutions. Management companies are there to make your life easier and this team does anything but. read more

Ok, while I know a couple of people have expressed their negative experiences with SPS, but my wife and I had one of the best property selling experiences with Linda. She was on the ball from day one. When we set out, selling our Westchester co-op unit was a stressful, daunting task. I am so happy I contacted Linda to help us out. Her knowledge of the esoteric coop sales/purchasing process and her calm positive demeanor put us at ease immediately. One difficultly with our sale was that we had to move out of state before our property was sold. Linda made sure that everything was taken care of; whatever work needed to be done to get the apartment ready was done. She stayed in constant contact with us and was efficiently responsive to our queries. I trust Linda. Our sale went through without a hitch and Linda was graceful and supportive throughout the process. Thank you!! read more

Sterling found and now manages my 2-family home and they're extremely attentive and available and are striving for the best outcomes. Linda found a tremendous property for me and was relentless at finding and negotiating a good deal. She then managed all types of renovation and construction work for my property because I live out of town, and I've never had any problems. Even after closing on my property, Linda already had prospective tenants visiting the property within 4 days of the closing and signed 3 days after that. I couldn't be happier with their service and cannot recommend them enough! Absolutely great. read more

We were having trouble finding an apartment as well as helpful leasing agents. Calling their office they are immediately cheerful and kind over the phone. We worked with Yesenia Reyes who is wonderful! She is polite and friendly and worked with us to help fit our needs. She responded quickly to text messages, even on the weekends! She remained patient throughout the process which made us feel confident that we made the right choice. She took time to explain the lease agreement and any other requirements with us and made sure that the process was speedy so that we could move in as soon as possible. I absolutely recommend that you request to work with Yesenia Reyes if looking to rent from Sterling! read more

Sterling Properties managed the condo I just purchased last Oct. They have always been very responsive and professional. Aurora is one of the point people I had most contact with. She always provided all the requested documentation during our closing process and subsequently in a timely fashion. read more

As a landlord, I've been using Sterling's professional services for more than 4 years now and my experience with them has been excellent. Everyone in this company is very pleasant to work with. They work hard to help solve problems that arise from owning properties. Although property manager turnover rate has been high, it has not affected my relationship with them negatively. I expect them to continue to evolve for the better. read more

Never and I mean Never Ever do business with THESE PEOPLE!!! Absolutely horrible! !!. First of all,they only allowed my boyfriend and myself to see the apartment because they thought he was Mexican and then when they saw that we weren't they came up with all sorts of B.S to discourage us from even wanting the apartment! One example was a old Verizon bill that was paid and closed. Meanwhile i lived in my last home for 4 years and paid rent on time, in full and paid $140 more than what they wanted. With that being said and done i immediately told the agent not to even run my credit and i wanted a refund to which sge agreed. It literally took these "professionals" 11 days to get it straight that i wanted my refund back! read more

Everyone please do yourselves a favor and stay away from this business. The owner of this place, someone named Linda is an awful and completely unprofessional person. She is rude and arrogant beyond belief. She cares only about two things, herself and money and supposedly she's in a business to assist people. She consistently never followed up with our messages we left and was always trying to up sell us into more expensive apartments than we could afford obviously thinking only about the money she would be pocketing instead of focusing on our true needs. Greedy, self centered and unprofessional with arrogance is probably the best way to describe Linda. I feel sorry for the people who have to work for her. There's always one bad apple that ruins a reputation. Stay away from this person by all means. There are plenty of other professional and ethical property rental companies out there to give your business to. Do yourselves a favor...beware and go some place else!!! read more