After 15 years living in a house, we decided to downsize and buy a COOP. We were unfamiliar with…read morethe process. Virginia Scholven, from The Ferrara Management Group, was very helpful during the application and closing process. As we prepare to move into our new home, Virginia has been very helpful answering questions regarding the policies for moving in. We are excited to move into our new home! Thanks Virginia and The Ferrara Management for making this a smooth process. AL and Marilu Young

Astonishingly weak property management for our building. Insanely disappointing. Mr. Ferrara…read morehimself came to pitch us in person, won the contract, and things went south from there. He touted his law enforcement background, as if that's a credible or applicable metric for property management. Many promises were made about support and service, including all the contractors they use for repairs, and how quick their turnaround time was. None have proven to be true. All services have uniformly gone downhill since we went with FMG. Apparently, FMG pays their employees very little, as all the managers we've had have been junior employees. They're very young, very inexperienced, and utterly terrible about communication. They've been caught lying about our house rules, berating and slandering individual residents to contractors, and ignoring legitimate requests when residents cite provisions from our house rules. Our board was completely snowed by the promises, and now they're trying to put a brave face on the whole ugly, inefficient affair. We can't wait until this contract is up. Nothing but regret we signed with FMG.

I have bought and sold several condominiums in Stamford, ct…read more My experience with selling my condo, Regency Towers, 1 Strawberry Hill Court, Was unbelievable. Two days before planned closing received a bill from Sequoria Management ,five hundred dollar penalty. Day before closing, my attorney showed me documents for closing-penalty now one thousand plus usual move out fee. The Reason, my tenant allegedly did not follow procedure. I was forced to pay fine in order to close on sale. I sent a request to Sequoia Management for a Variance File, documentation of alleged violations, etc. To date, I have not received a re

The responsiveness of this group to our small condominium complex in Manhattan is shockingly poor…read more Our experience is one of continuous frustration. We plan to terminate them as soon s we are able to secure alternative. BEWARE

Solid - knowledgeable, patient and has my back in a tough property negotiationread more

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

This is the worst company ever.They don't manage anything,just take money from the condo owner's.I…read morehave lived in Bostwick Arms in New Milford.People consta dumping huge furniture in the dumpsters garbage being thrown outside the dumpster because of it they never call back or stop it.

I can't say enough good things about Cafe Realty. From beginning to end, I was impressed with the…read morewhole team. They were genuinely concerned with doing what was in my best interests and my comfort levels, and provided excellent advice from start to finish. Walter's negotiating skill netted me extra dollars, always appreciated, and they were even able to take care of a closing day crisis when I was across the country (an unwelcome cat had taken up residence in the empty house). They went above and beyond the call of duty, both cat and closing saved! Highly recommend this team.

Cafe' Realty is captained by three seasoned professionals whose philosophy and work ethic are to be…read moreadmired. They truly want to help their clients find the perfect home. They are all very active with community events and local charities which highlights their level of character. You will be well served selecting Cafe' Realty as your agent to find or list your home.

When I bring a situation that needs action to their attention, it seems like all I get is a…read morepromise, but no action. I should not have to bring the same matter to their attention over and over again, especially when I was told it would've been done months ago. In my estimation, they leave a lot to be desired, and I wish we had our former management company back again.

Sadly the owners of this company do not care about the unprofessional and rude behavior of their…read morestaff, in particular Tonyi Anthony. Anytime she is presented with an issue she is confrontational and refused to address it, even though rules are clearly stated in handbook. She picks and chooses which residents to follow rules with. Such as allowing residents pets to defecate in my entrance and flower beds. She also discriminates against children. As she tried to blame my children for a leak that occurred between the walls. I reached out to the owners several times but Courtney and James seem to be condoning this type of behavior from their staff since they have yet to return my calls or emails. If you have a choice whether or not to hire this company Im warning you stay far away!

We are an HDFC, which means we own our own Apartments and hired HSC as a managing agent to assist…read morein the daily functions of running a co-op. We have a Board in place and all decisions are "supposed" to go through us. I say this because some of the HSC buildings are owned by them. All was great in the beginning when we had to fire our previous management co for a myriad of reasons. Josh Koppel was attentive and sprouting how he would take of everything, and how the previous mgmt co "should not mess with him". The transition was pretty much stress-free. We received monthly maintenance bills, they provided excellent, concise statements and I say that because this simple function was severely lacking at, our previous Mgmt Co. They referred porters, accountants, vendors, and a Lawyer, all of which we interviewed and hired. All seem to be going great until it wasn't. They would fail when it came to needing assistance in our storefront renters, problems with shareholder issues, finding solutions to building problems, loss in income, and answering calls and emails. All were met with rudeness, lies, and lack of attention. All is good if your building is making money and they don't have to do anything. There is so much grift and nepotism at HSC, it will make your head spin. I was warned before hiring them, "Josh Koppell likes to take over". I wasn't sure what that meant but I sure do now. He has to profit off every vendor and outsources almost every function so you end up paying several different entities in addition to their monthly fee, which was very inexpensive on the face. They sabotaged us. Offered no assistance during the pandemic where they continued to get paid and just watched us fall with losing so much in rental income. They try to divide and create riffs amongst board members- they like the ones that are silent and don't ask questions. They refuse to answer questions regarding finances and remove us from their "Master Plans" from which they profit off. I should add, almost every vendor is his relative, including those that are on his "Master Plans". Myra, the building Manager, should not go unmentioned either. She lies and her only job is to serve her boss. It's a joke that she is Manager.

Worst management company I've dealt with…read more Since HSC Management took over, the building has gone downhill fast. Ongoing elevator problems, essential services and amenities being taken offline, unresolved pest issues, and inconsistent heat have all become part of daily life. Communication is poor with no updates. Debra kaplan is a snake who avoids responsibility and is extremely rude to tenants on the phone. For the amount of rent being charged, this level of management is unacceptable. If you're considering a building run by HSC Management, proceed with caution.

Property manager Luis Ferrera is a bully. I have had 2 phone conversations with him over the past…read morefew months. In both calls he was unable to have a normal conversation. Instead he put me down and insulted me, and he has no idea what customer service even is. If I spoke like that to my clients I would be fired. Today he called me a fool for reaching out regarding a snow plowing issue. He continued by saying that I am not allowed to "complain." The interesting thing is that I have lived in this complex for almost 6 years and there were no issues with maintenance or snow plowing until Luis took over. It is hard for me to understand why Matt Felner has this guy. He is awful.

Absolute worst management company. Condo associations should look elsewhere. Unresponsive staff,…read moreincrease fees continuously and receive kickbacks from most of the service companies. Now they are charging excessive fees for the processing of HOA fees to the tune of and additional $3.25 a month.

I have lived in a building managed by Blue Woods for 27 years and have found them to be incredibly…read morediligent. I don't understand these other reviews, except to say that they must be by people who have a grudge. How can someone who lives in Florida live in building NYC? I looked up 710 and it is a co-op, so the management company is not who you would call. You would talk to the super first. They have always been very responsive to calls. The daily management of a building is left the supers of all co-ops, with the co-op boards making guided decisions about the funds and making other decisions about facilities. Maintenance of most buildings is usually managed buy the superintendents, and ours have always been great. We have had mostly incremental assessments over the time I have lived in the building, with the big ones to be expected of a pre-war building. A friend who is a real estate broker said that he is relieved when a building is managed by Blue Woods because he knows that the sale will go smoothly. While I have mostly dealt with the founder, our building is managed by Steve Wilson, and remains one of the best managed buildings in the neighborhood.

Disappointing really... While they are nice generally nice guys, they do a poor job demonstrating…read moreany type of competence towards managing a building. During the 3 years that BW managed my building - they took very little responsibility for the upkeep of the bldg (daily and preventative maintenance), mismanaged our funds, and had no concept of how to leverage basic technology (i.e. email management)... I would not recommend them!!