Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

This is the worst company ever.They don't manage anything,just take money from the condo owner's.I…read morehave lived in Bostwick Arms in New Milford.People consta dumping huge furniture in the dumpsters garbage being thrown outside the dumpster because of it they never call back or stop it.

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

I've gone back and forth with how I feel about this company. I'm going to replay the experience up…read moreuntil now and let you decide if you would want to work with them. Spoke with Damion on the phone, set up a time to meet on Saturday, which he agreed to. I made plans around that meeting and he canceled that day. We met another time in which I was able to give him the security deposit. Fast forward to move-in day. It was snowing and I had my father and brother come from out of town (Dad came from Salem, MA). I already gave Damion the security deposit and made the first month's payment online. A confirmation number was sent to me and the money was withdrawn from my account. Standing in the kitchen with Damion, my brother, and Father, he insisted I get a cashiers check. We agreed to meet at the Walmart down the road where I waiting in line over an hour to get the check. It was Dinner time and starting to get dark (Uhaul was sitll full..). After walking out of Walmart I don't see Damion. I call him and he tells me to meet him another 20min away because "I have four wheel drive" (in a dickish tone) - I meet him, give him the check and go back to the place to unload the uhaul. After unloading it came to our attention that the furnace hasn't been turned on, nor has the yard been picked up as we agreed. The company did credit me $150 for not following through on the yard clean-up. Next I was told to measure the air filter for Damion which I found extremely inappropriate. However, I did end up doing it. So that was all a month into the process. Now it's May, about 4 months into the lease and I have taken the liberty of doing yard cleanup (leaves, twigs, etc.) and also removed a large pile of trash (rusty metal, glass, even diapers..). I didn't feel comfortable with my dog using the area in that condition. I left this in a pile by the road for pick-up as per Damion's instruction. It's been a week and the only person that showed up wanted to see if there was anything of value (I could've saved him the time and tell him there wasn't). I've never met the owner before but from what I see, Pro Property Management's only function is dealing with the lease paperwork and taking payment. They did help me replace the dryer in the unit but they knew it was broken before I moved in and it was far from simple.. What do you think? Would you guys be happy with them? -**Response to Adrianne** - The clean-up then, and the clean-up now are different. If I was the landlord, I would be ecstatic that the tenant cleaned up some garage. See the picture as reference. I don't think it's fair to say you understand my frustration, because frankly you're not it.. I already sent a copy of this review to your email and not sure what else there is to discuss.

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

Property manager Luis Ferrera is a bully. I have had 2 phone conversations with him over the past…read morefew months. In both calls he was unable to have a normal conversation. Instead he put me down and insulted me, and he has no idea what customer service even is. If I spoke like that to my clients I would be fired. Today he called me a fool for reaching out regarding a snow plowing issue. He continued by saying that I am not allowed to "complain." The interesting thing is that I have lived in this complex for almost 6 years and there were no issues with maintenance or snow plowing until Luis took over. It is hard for me to understand why Matt Felner has this guy. He is awful.

Absolute worst management company. Condo associations should look elsewhere. Unresponsive staff,…read moreincrease fees continuously and receive kickbacks from most of the service companies. Now they are charging excessive fees for the processing of HOA fees to the tune of and additional $3.25 a month.

Worst real estate ever! Be careful if your apartment is under them bcs they are doing a lot of…read morefraud. And they dont even care if you report something. I live for a good year with roaches. Ask them to do it but none of them really take action. It took a month for them to at least come and take a look. It's infested and finally bfre i move thrs a mice in the apartment. All sort of bugs coming in the apartment. And the tub paint alwaya peel off make it so hard for you to take shower. It's cheap but if u want to live your life like that...good luck!

Get the heat working and new tentant association started because we have problems in Marionville in…read more60 Gilmore St,Bridgeport,CT /06608 Work things out with us first get heat on the no excuses anymore apartments 15-22 are without heat you idiots and work on get a fence on the property and fixing the centerpiece around Marionville it needs painting and gardening. If nothing is being done I will emails send them tomorrow to Channel 8 and 12 and have reporters taking photos and going to your company.

Infested properties, lack of integrity, and care…read more Kept $500 after costing me over $1000 because they didn't do their due diligence prior to my move in to their property. Not once but twice. Property was not inspected or properly cleaned prior to my move in. Mice poop, bed bugs, and roaches. Unfortunate.

Renter beware do not rent any apartments that vision management is involved with they are conmen…read morethieves and liars I'm only sharing my story because it is literally that bad I am not doing it because of the end result I am doing it to save people from a ridiculously stressful time it was so awful renting from them the stress that it gave me almost killed me and I lost over 70 lb in 6 months so here goes Problem number one cockroaches I was renting a three-room apartment and the first year was great The second year I started noticing them about 2 months before I moved out My bedroom was infested with a being lenient $5,000 or more cockroaches no exaggeration that was just the worst room they were literally coming out of the walls horrible I ave plenty of pictures & videos of this unbelievable stuff Also I am covered from head to toe in bed bug scars I was hospitalized three times in the last 2 months that I lived in the apartment because of the bed bugs for infections I now have a holes in my arms scars all over my body and hundreds of pics to show the nests of the bed bugs actual bed bug pictures and the roaches. Number two they charge you for services that you do not get just because they pay for them but technically it is illegal to charge somebody for something that they are not using and do not want nothing to do with. Problem 3 I'm not going to say I was perfect I fell behind about a month and a half in my rent and they started to evict me however I lost my job due to all of the bed bug bites I worked in a place that I'm not going to say on here because I really don't want them to know who I am because of a lawsuit that is in progress My lawyer advised me not even to put this on here but people need to know before they make a horrible decision u could be your own judge after reading this anyway the reason I did not make any payments towards the back rent is because the they said I owed over $1,800 when including late fees that they said they were not charging So now we are finally in court and apparently I now owed $7,000 in back rent thank God I went on to their portal and they listed all of the information that is going to be their demise I have copies of every payment that they said I missed and I screenshotted every payment that I made so when I showed a state's attorney what they did and they actually brought this to court so they lied in a court of law also he could not believe what he was reading so I'm hoping an indictment comes out very soon against them because they need to be dealt with for the way they treat people and the way they lie to people and charge people just because they think some company might come in and help you out with the back rent they jack up the price ridiculously to get the money so I informed a company that was willing to pay the back rent and also show them what they said I owed and the dates that I owed it for in the receipts for those dates and they immediately stopped the procedure thank God So like I said be your own judge if you're elderly I would definitely not come here I deal with a lot of elderly people and I know you don't want to hear this but you really don't know as much as you think you do and I know they will take advantage of you and take every penny you have and in the end you'll end up homeless or like me almost dying from a stroke it's not worth your life sincerely unfortunately anonymous x renter and trust me I would love to put my name on here but because of legal issues I am not going to do that Good luck and happy renting.

Amazing services! Extremely knowledgeable, responsive and…read moreattentive. Started referring my contacts.

From the owner: property management read more

Attention to detail is lacking(severely). Accounting for payments made is suspect. They use a…read morebank way, way out west for processing payments and they do not accept commercial accounts, only personal accounts so keep that in mind if you are owning property as an investment.

Correction. Our useless property manager is named Greg not Craig. He is rude, uninterested in the…read morejob and never follows up.