Property manager Luis Ferrera is a bully. I have had 2 phone conversations with him over the past…read morefew months. In both calls he was unable to have a normal conversation. Instead he put me down and insulted me, and he has no idea what customer service even is. If I spoke like that to my clients I would be fired. Today he called me a fool for reaching out regarding a snow plowing issue. He continued by saying that I am not allowed to "complain." The interesting thing is that I have lived in this complex for almost 6 years and there were no issues with maintenance or snow plowing until Luis took over. It is hard for me to understand why Matt Felner has this guy. He is awful.

Absolute worst management company. Condo associations should look elsewhere. Unresponsive staff,…read moreincrease fees continuously and receive kickbacks from most of the service companies. Now they are charging excessive fees for the processing of HOA fees to the tune of and additional $3.25 a month.

JFA Management is top notch! They are friendly, professional, patient, efficient, knowledgeable and…read moreincredibly helpful. Whenever I've called, I've been treated courteously and kindly, no matter the question. 5 Star rating!

I am so very disgusted by the way these people treat other people. If you call them they just…read morestart screaming at you. I had a difficult time and that I don't blame them for that and was a couple months behind (my fault) but they right away wanted me out. I applied for the state to pay the back months but they said they would not except it so next step eviction. They treated me like I was scum. I had to go to court and of course they were not there just their lawyer. Then I had to go to court because they sued me for the back 2 months. I am warning anyone who want to live in one of their apartment buildings DON"T do it. These people do not know how to talk to anyone without being on the defense. They are degusting!!!!! The best thing that happened to me because now I sleep at night. I would never lower myself to talk to people the way they do.

Apartment is great. The neighbors are friendly. My move-in went well. Management is on the ball.read more

There are numerous pros and cons of living here. I wish I could say there are no cons, or that the…read morenegatives are not worth being bothered by, but I can't. And it's a shame because I had wanted to live in Ninth Square for ages. We moved into the 44 Orange St. building in the middle of January of this year (You'll see another review made by Dawn B., that's my mother). Let's begin: 1. The literal moving in was a breeze. We had hired a great moving company, and Peter had made the George St. gate available to us so we could get the moving truck in. One of the two elevators in the lobby is larger and great for moving large furniture items. 2. The apartment has a lot of space. Good counter space in the kitchen, and the living room is quite large. We can fit three large turtle aquariums, a large terrarium, our kitchen table, a small freezer and two good sized arm chairs in the living room. Compared to where I've lived in the past, this is the first living room I've enjoyed hanging out in, in years. 3. Both bathrooms are a good size for what they are. The master bedroom (mine) has plenty of space for me, though my bathroom's layout is a bit weirdly shaped and my closet is small. Took a lot of reorganizing to get my closet to a point where it was working for me. I'm a creative person, and my bedroom can accommodate a few of my main hobbies. This is a dream for me because I've never had that much space before. 4. My mother's bedroom is much smaller in comparison but fits her lifestyle well enough, and the walk in closet she has is superb. I don't know what the thought process was when designing this apartment, but if my bedroom had a walk in closet my bathroom would be tiny and my room would have less space. So while her room may be smaller physically, it accommodates her better based on her lifestyle. 5. Storage is not the greatest. We have a hallway closet and a lot of stuff crammed in it. Things that cannot fit in the hallway closet, end up under our beds, in our bedroom closets, and on top of the large shelf in the laundry closet. We also have small bookshelves in the smaller of the two hallways, which we use to storage bath towels and bed sheets. They look great, and make the hallway interesting, but it means we don't have storage in any other part of the apartment for these things. 6. The washer and dryer were included with the apartment. This was a MASSIVE plus for us. Being able to do laundry in the apartment, something we've not been able to do for a very long time is phenomenal. 7. Peter, who handles leasing, is a great person and very professional. He has always treated us with respect and we enjoy talking to him whenever the opportunity arises. The young woman who works at the desk in the Crown St. office, her name escapes me, she is also very sweet and professional. She recognizes us right away when we come to retrieve packages or stop in for other reasons. Unfortunately, there are other people who work in the office, Breyone and Vesta, who are often rude, aloof and have the listening skills of socks. Conversing with them is a nightmare so we simply do not engage. The maintenance crew are the nicest people though. Professional, thorough, and overall easy to work with. When they've come in to make repairs they enjoy taking a look at our aquariums, wall hangings, and so on. There's just something that feels genuinely good about a visitor coming in and complimenting my paintings, asking about our turtles, and recognizing my mom's poster of Winston Churchill then having a cool history discussion with her about him. 8. Sadly, a few days after we moved in, my mother woke up freezing in her bedroom and found frost on the INSIDE of her bedroom windows. She documented it of course. Contacted management. One of the maintenance guys tried to seal it, but that made little difference and the issue continued. After pleading with Vesta numerous times to get the problem fixed, and after multiple promises to fix it, it wasn't actually fixed. There were other windows throughout the apartment that were accumulating sludge between the panels. Aside from it looking gross, it's an obvious sign these windows are not weather-proof. There was wood rot on windowsills. For human health this is an issue of course, especially since my mother has a neuromuscular illness and that level of freezing temperatures is not safe for her. Regardless, no one should be forced to deal with that. Don't even get me started about my reptiles and fish which are dependent on warmer conditions to stay healthy and alive! Thankfully none of my aquatic pets have been affected, but the colder conditions definitely aggravated my older cat's arthritis. In the end we brought Beacon to housing court. They were forced by the court to repair the windows. The repairs are excellent. It shouldn't have come to that though. Beacon's refusal to make repairs by ignoring us, ignoring LCI, is just atrocious and has left a bad taste in our mouths.

Proceed with caution. Be very cautious when dealing with this company. They held my $5000 dollar…read moresecurity deposit over 40 days after moving out for no reason. They lied and manipulated, blaming the owners for not paying and claimed they did not have the $. After enormous hassle and complaints they eventually payed in full. Disorganized and poorly run, not who you trust to rent from or use for managing your property.

I've been dealing with West Shore for 4 years and they have been nothing but GREAT! I started with…read morea season rental when I was in college and loved the location! I couldn't stay the summer in my first place, so they found me a year round rental right off the beach that was perfect!! They really made me feel like I had nothing to worry about when jumping from one place to another. Whether it was questions about how I get back my security to responding super quickly to a hot water issue, they were professional and friendly all along the way. I would highly recommend working with Mike and the staff at West Shore!

I just called to ask a question about residential rents and the woman who just answered my call…read morejust hung up in my face. Imagine having to work with them about living there.

After interacting with a series of sketchy landlords via Craigslist (yes, a bedroom door is…read moreessential...and no, I don't believe you when you say it'll be installed in a week), I stumbled upon the CA Website and decided to give them a call. I was visiting New Haven the next week, and they said they had a few properties in my price range and told me to stop by. The minute I walked into CA White, I was greeted with sincerity and professionalism. Linda is an absolute pleasure to deal with. She's fair, kind, and has always been responsive. I looked at one of their luxury 2 bedrooms earlier, which was beautiful, but I was looking for something a little more modest. I ended up signing onto an apartment at 84 Howe St (Campus View), and while it's an old building, it's well maintained, really fairly priced, and located in a safe area and convenient distance from Yale. I really recommend renting through CA White!

Just wanted to give a shout out to Dave and his team! We have been with them for 5 years now I…read morebelieve and can only say the best things about them. We literally do not have to think twice about what's going on with our rental properties, they all going smooth as butter. If a problem arises they are on it lickety split. The value and service they provide is extremely appreciated and admirable! We wish we could find more properties just so that we can keep using them. Give yourself peace of mind and call them up to see how they can help you.

I've worked in real estate for a very long time. David didn't seem to know he was doing. Awful to…read moredeal with and unprofessional. He somehow found it ethical to cash our check and wouldn't sign the lease the day we were supposed to move in.