PMI recently acquired Moxie Management. I will add my review of Moxie under this since most of…read moreMoxie's staff transferred to PMI. Moxie was in the process of attempting an eviction because the landlord didn't like the fact that we went to the health department with some legitimate complaints in regards to repairs and such that were declined by the landlord. We made sure to let PMI know this was a retaliation case and provided evidence. They still proceeded with the eviction and lost. There has been zero communication with PMI since. All complaints have still not been addressed. According to these comments I have read, they love the landlords and investors because that's where they get their money. Stay weary if you are a tenant. You do not matter to them. Moxie Review Update: PMI southeast purchased Moxie, went ahead with an eviction and lost. Backstory: when we moved into our apartment, we paid $1050 because it was not in the best shape. The bedroom doors upstairs broken, closet doors unattached, cracks in the tile, holes in the ceiling and wall my fiancee patched up, broken blinds, stains and cracks on the walls and floors, ets We cleaned and fixed what we could without breaking the bank, as part of the deal for getting it cheaper was we rented it "as is". Landlord sold the building to new guy. After a couple years, new guy hires moxie management. Now, we can talk about Moxie. We have already paid a non-refundable pet screening fee ($250) with the original landlord. Since Moxie stepped in, they want us to pay ANOTHER pet screening fee ($30/pet). They require a bogus resident benefits package, which holds absolutely no value to us considering we pay rental insurance yearly, not monthly. When stating that we don't need that they said it is required for their people to verify we have insurance every month. Well, we can give the proof once a year. There is no need to check every month when it is paid in full, therefore it is truly a junk fee to just collect more money from rentors. The junk fees have to go. Disabled people, especially veterans, should be exempt from their scams. The rent is being increased again to make it comparable to other apartments in the area, however as stated in the backstory, one could imagine our unit is in fact NOT comparable to others in the area.

We started working with PMI in the Spring of 2022, when we had purchased a home in Old Lyme to be…read morenear family but weren't ready to occupy full-time. From day one, Jason has been straight-forward, hard-working, and absolutely committed to us achieving OUR goals with the rental property. His staff, especially Ed (who is such a great guy), are similarly focused on customer satisfaction -- both the renters as well as the property owners. PMI took great care of our home which was especially important since we were out of the area and sometimes gone for months at a time. We have now decided to move to the area full-time and have taken the property off the rental market but we cannot recommend PMI more highly.

Just wanted to give a shout out to Dave and his team! We have been with them for 5 years now I…read morebelieve and can only say the best things about them. We literally do not have to think twice about what's going on with our rental properties, they all going smooth as butter. If a problem arises they are on it lickety split. The value and service they provide is extremely appreciated and admirable! We wish we could find more properties just so that we can keep using them. Give yourself peace of mind and call them up to see how they can help you.

I've worked in real estate for a very long time. David didn't seem to know he was doing. Awful to…read moredeal with and unprofessional. He somehow found it ethical to cash our check and wouldn't sign the lease the day we were supposed to move in.

Attention to detail is lacking(severely). Accounting for payments made is suspect. They use a…read morebank way, way out west for processing payments and they do not accept commercial accounts, only personal accounts so keep that in mind if you are owning property as an investment.

Correction. Our useless property manager is named Greg not Craig. He is rude, uninterested in the…read morejob and never follows up.

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!