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Shoreline Home Management Services

5.0 (2 reviews)
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Services - Shoreline Home Management Services

Property management

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Prime Management - Commercial Remodel

Prime Management

(8 reviews)

This company is very unprofessional in how they relate and or respond to the people they rent…read moreapartments to. I lived at a house on 180 west rock ave under their management and it was a struggle to get things fixed and or corrected, First off they didn't have any fire/smoke/carbon monixide detectors anywhere in the house until they were told by the courts to install them ( required by law ) ! The owner /broker is also a licensed real estate agent for remax showcase ( Dave Candelora ) .. but yet allows this stuff to continue to happen. My family experienced problems right from the start of our living in their house,when we viewed the apartment we made an agreement with their leasing agent/ manager/ representative ( Gisele ) that they would install a dryer and washer hookup in our apartment before we moved in of March 2023 but that didn't get done until August only after we kept calling to get these hookups installed and then it took them about 5 days to complete the necessary work required to complete the hookups. The plumbing constantly had problems because of how they installed things improperly. The kitchen sink constantly became clogged and they had to send out a repair person on a regular basis only to fix it temporarily. I can only remember 1 time when something was fixed properly and promptly and that was when the gas stove had a problem, they sent an outside vendor to fix/ repair the issue the same day it was reported due to the fire department being involved. They tried to evict us over false claims of having doors and windows blocked with stuff and we fought these false claims in housing court and had the case dismissed due to lack of proof, but I had to take multiple days off of work in order to appear in court to fight against the false accusations. They didn't renew our lease earlier this year and ultimately got the court to make us leave, which was a blessing in disguise. But now they refuse to refund me my security deposit of $1950.00 plus interest for 3 years/5 months and it looks as if I will have 1 last fight with this business in small claims court in order for them to do the right thing. I want anyone and everyone to be aware of this company and its management team and how they don't act professionally or honorably , pass the word along to anyone you know looking for a place to live in the greater new haven area.

No follow through on emails and phone calls. Safety concerns have been relayed that are brushed off…read moreand almost a year of emails asking for updates on basic property maintenance i.e. grass, fixing decks, etc have gone unanswered

Shoreline Home Management Services - propertymgmt - Updated October 2026

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