This was the worst experiences my husband and I have ever had living in an apartment complex. (We lived in 5 total.)
Where to begin?!?!
When we first moved in back in May 2017, we discovered our AC was not working properly. We told maintenance about the problem and they basically told us that it was just the way the ac ran and there was nothing they could do about it. What they didn't tell us was that the unit was on its way out and over working itself, using an excessive amount of energy. The next month we got our first electric bill and it was almost $400.00. When I told management, they just shrugged their shoulders and insinuated that it was somehow our fault for the high energy bill. Eventually, about a month later the ac stopped working completely. We told maintenance about it again they finally called the ac company to come out to fix it. After several failed attempts to fix it, it was replaced. The next month when we got our electric bill it was only $150.00.
The next issue we had was our hot water heater. Luckily I was home this day, The pipe suddenly burst because they used plastic and it melted off! Thankfully I got to it in time to shut the water off before it went into the living room. After they "fixed" it, we had several issues that followed. This is now in November. Its getting colder out and we are using our heater more often, One day the heat and hot water just stop working completely. When I called management about the issue the first thing that is said to me is "well, did you pay your gas bill?'' It was very rude and uncalled for. So again they came out multiple times. Of course they didn't fix it and the whole water heater needed to be replaced. The said it would take over a week to get the new hot water heater. In the mean time their solution was to give us keys to an apartment that was vacant. But it was on the top floor.... In winter..... And it isn't just showering.... Its doing dishes and laundry too!!!!! It was horrible!!!
Then in the spring, we had a garage attachment. The door broke and collapsed on itself! They basically just put a band aid on it and called it good with a couple pieces of pliboard.... it never closed all the way after that!
Band aid fixes are the way they do things around there. And you have to pull tooth and nail with them to get them to do that much.
The apartments themselves are fall apart at the seams. From extreme water damage on the bathroom ceilings to plastic vinyl (which was suppose to look like wood trim on the walls) coming off.
The grounds are disgusting!!! Cigarette butts and dog feces everywhere! Not to mention broken glass on the sidewalks and main street in to the complex which no one bothers to clean up even after several calls to the front office.
Bottom line.... DO NOT waste your time, energy and most of all your money on this place!!!! read more