Their handling of their tenants and treatment of us as neighboring property owners has been nothing short of appalling. For YEARS, their tenant has been destroying portions of our property, and despite being made fully aware of the situation, Mandy Management has failed to take any meaningful action to stop the damage, only to ignore us throughout ALL THESE YEARS even law enforcement. Instead of addressing the destructive behavior, they have turned a blind eye, excused the tenant's conduct, and allowed the situation to escalate. The tenant informed the police Mandy Management advised them to cut down all our trees. The situation has become even more distressing because their tenant frequently yells and screams at us in the mornings -- right in front of me and my disabled children. This is harassment, plain and simple, breach of peace as the police stated. It has created a hostile and unsafe environment for my family, which no one should have to endure in their own home. Mandy Management has done the opposite: they ignore legitimate concerns, enable their tenant's destructive actions, and allow them to lash out at their surrounding neighbors. Their negligence and hostility have caused unnecessary stress, financial loss, and damage that could have easily been prevented with even the most basic level of professionalism and accountability. If you are a property owner or renter considering hiring this management company, beware: they do not act in good faith, they do not protect property, and they certainly do not treat others with respect. Their conduct is a liability, not an asset. My children should not have to suffer daily in their own home. read more

Mold. Roaches. Vermin. Slumlords. Save your & your loved ones lives - do not rent from them ever. Dangerous toxic buildings without pro repairs/paint over mold- nice employees, but bad apts. People become sick in them. Don't! Ocean co suck too. Talk to LCI New Haven. Believe every bad review of Mandy. Though religious they do not care to make their 4,000 apartments in 800 buildings safe to inhabit. Work orders cancelled over & over in them without professional repairs. Just don't! read more

I really cannot recommend anyone lease from Mandy Management. We arrived at my apartment and there were eggs covering the walls and the floor. The apartment had sat like that for over a month. Luckily, I did not have to move in on that day and we waited 2 days for a cleaning crew to do an okay job. On one wall, the cleaning crew painted over the eggs and on the other, they only kind of cleaned it. We had to clean the wall and floors ourselves. Additionally, the carpets smelled terrible and we had to force them to replace them. They are very difficult to get into contact with and refused to fix my AC after it broke in the middle of summer. Please take your money elsewhere. read more

I would not recommend applying with this management group unless you have excellent credit. We were told by Agent Jonah, that credit would not be the deciding factor, but that was not true and ultimately turned out to be the reason for the denial. I just want others to be aware before spending time and money on an application read more

I'd have given these jerks a ZERO star rating if I could. This place should be investigated for unfair business practices! They take your so-called application fee then won't even produce a copy of the so-called report they do AND then deny you for no good reason. Another Mandy property managed by these crooks? They take ANOTHER application fee and do it all over again! Seth must be the biggest crook in the state of CT. Looking for a property...GO ELSEWHERE!!!! This company is as crappy and crooked as they come! read more

Terrible service doesn't care about clients at all they need better value. Quality and need to get people that do service requested better

If I could give zero stars, I would. My boyfriend and I toured two Mandy Management properties and WERE interested in a lot more. We went for our first tour with Yoseff. To begin, he was 10 minutes late and didn't even apologize for being late upon arrival. We introduced ourselves and he introduced himself, and that was the last we really spoke. We went to tour one unit and we opened the door to a different number. We brought it up and he said "it's all the same.". The entire tour he just stood in the corner on his phone. He didn't say anything even with us trying to make conversation. We gave ourselves the tour. Any questions we asked he would be on his phone and say "sorry, what?." like he didn't want us to ask anything. At the end of the first tour, we mentioned that we had another tour for another property owned by Mandy Management. He insisted that he just take us right now. We agreed and thought maybe this tour will be better. This unit was only 5 minutes away. We arrive and are trying to find parking (there is no parking for any of their units) and he's texting us saying "I'm at 61 Truman street." like we didn't literally follow him there and as if he wasn't 10 minutes late to the first tour. (he literally got there 60 seconds before we parked.). We go up for the tour, and again, he opens the wrong unit number. I asked for a tour for number 61 and he opened 64. I asked about it again and again he said "it's the same thing". Doesn't say another word the whole tour and in fact seems annoyed. We go in, the wood floor is literally smushy and there's bubbles in the wall from water damage. I asked if they would fix that before I signed anything and he said I would have to move in first and then put in a maintenance request. Any questions I asked he would say "yeah I don't really know."... Both tours lasted about three minutes each with zero conversation. So after the two horrible tours, (so awkward!) this morning, I guess he didn't tell the woman who we were SUPPOSED to tour with that we toured with him, she texted us. I let her know that we already toured the place with yoseff and unfortunately it didn't go very well. Not that the properties were bad, but that the tour didn't go well. and the image attached was her response. I will NEVER rent from Mandy Management. So rude, unprofessional, and the places are super ghetto in person. You can tell just from the tours what kind of management they are. read more

Mandy Management - Real Estate Services Near Me - New Haven, Connecticut

Moved in with the hopes that the reviews weren't true. Contacted leasing office about mail not being picked up (from THEIR complex mailbox), another tenants missing keys left on my porch, and strange people coming to my door at late hours of the night and received basically a very nonchalant "that's not our problem." I was told to "wait for the letter carrier to come to give him my mail." Because I don't have a job and can just wait all day for the mail. Nice. I feel like I was scammed because when I was looking at apartments they were all really nice. That changed the second I put in my deposit. read more

I have been Mandy for 5 years I cannot speak for others, but my experience with them has only been positive whenever I call from maintenance or issue with the rent. It's never a problem Had issue with the water tank. It was replaced within 24 hours thanks for u guys quick response read more

I used to rent with Pike and now live with Mandy Management and I can say that it was a great decision and improvement. the maintenance is good and they take care of me when I'm in need of service. I has an issue with the neighbor and Yako at the office was helpful in resolving my issues. I recommend dealing with Seth and the agent Meir for a friendly smile. read more

I have been renting from Mandy for a few years now and I can tell you that they have improved their maintenance team along with their overall services. it used to be so so but no it's like a well oiled machine. Seth is friendly and Levi is always nice and helpful. shoutout to David from Maintenance. thank you for your friendly and reliable service. read more

I recently moved into a one-bedroom apartment at 340 Orange Street, which is managed by Mandymanagement. Shortly after moving in, I noticed a German cockroach infestation. Today, I found a dead mouse in a sticky trap and observed a second mouse moving quickly. Upon inspecting the cabinets and closets, I discovered numerous holes and cracks, many of which appear to have been covered with fabric or dishwashing wire. read more

I have cosigned a lease with this company and pay the rent each month and they still email me saying the rent was not paid on time. I recently received an email stating I was going to be charged late fees. When I called they said "this is our policy and we send late notices to all of our renters" Even though the rent has been paid. This is bad management and I am not happy as this causes much stress and is very upsetting. read more

Selfish and not considerate. Didn't like my experience at all. Slow on repairs not very good service

"Emergency maintenance" a joke. Everyone who works here is a joke. The main owner is usually based in Israel. Can't talk to anyone who can get anything done. I had water leaking into my closet and mice feces everywhere. Never ever even a call back from maintenance. Slumlords. Never rent from them. read more

Looking for a rental in New Haven? MM has prime properties. They will check all your boxes. Updated units with the features and amenities you need and want. Easy to work with agents and management that cares. This has been my experience with Mandy. Give them a call and let it be your experience too. Rob B read more

Well this is another not good experience having with this housing dealing with Mandy management and Columbus house and I guess the city of Hamden, CT. Finding out that the city did an inspection on the apartment building I was living in that they had more units than they where suppose to have. So they did give us a check but they think that was okay. Not realizing or really not caring but taking stability and safety from from me and my spouse. I didn't have a i.d. so we had to spend the night in a warming shelter. So thanks to the City, Mandy management and Columbus house we are back for now out in the streets with physical and mental disabilities. But I know God is with us through all of this. Amen! read more

Make sure to have an inspector to check the apartment or house with you!! This company does not care if the apartment is falling apart. All they want is the rent to be paid on time. I have heard that they will take you to court if you are one day late on the rent. I pay on time, but getting to a point where I do not want to pay at all, since they do not want to fix the water issue and the mold issue. They think spraying mold control is solving the issue. It does when there is a thunderstorm and everyday you are smelling mold. read more

This is now the second snow storm this season and both times our driveway has been left unplowed until myself and all of the neighbors blew up the office managers line to have it taken care of 2 DAYS LATER. I missed very important appointments due to being snowed into the driveway, waiting on them to take responsibility for their part of the lease contract "landlord responsible for snow removal". These truly are slumlords who could care less about the tenants or the properties; all they care about is your rent check. Nothing gets done until we threaten to not pay rent. Very disappointing and highly frustrating living under a management company like Mandy Management. If I could give 0 stars, I would. 0/10 would not recommend. read more

I called to question why my rent was going up every year and the response was do to property taxes and some other stuff that the building manager has no control of. Meanwhile....I'm apartment utilities keep leaking into the neighbor's 2nd floor apartment...nobody comes to maintain the property during snow days..so I end up getting snowed in a very large parking driveway and missing work...and did I mention I live in the Hill. Not a very good environment, but property taxes are going up?....I'm confused. The building is also falling apart. How about put some work I to the apartment and building and then I can understand why you are going up. I dont even have grass in the backyard!!! read more

They are swindlers through and through. Last year i sold them a property because despite THEM ignoring the closing date on the contract AND DISAPPEARED FOR A MONTH, they threatened to sue me if I didn't. It cost me $11k! They are slum lords who cheated this homeowner out of their properties! read more

Seth is awesome !! he is very nice and so respectful. He is amazing

Critical: Professionalism I give 2 stars only because the agent, Levi was very nice. But I never was told about the "first come first serve". And on top of that was told by Seth, the Management company rep, it was ok to give deposit two days later (because my hours for work at the current time don't work with theirs). Then about 2 hours later, Levi text me and said Seth (the management guy, said a deposit was set and I lost it). When I called Seth was very cold, "policy"... which I get. But he wasn't honest. Sorry. Just a warning. read more

They don't repair anything at all... I have been here for 4 years with several work orders still waiting... Now my dryer just went the other day, now me and my wife and 4 kids been here 4 years before Mandy bought it when me and my wife and 4 kids moved here 4 years ago everything was here meaning applainces, I got a call telling me that is not there's nothing they can do... When it was here even before me an my wife and kids moved here 4 years ago.... But replaced a Refrigerator that wasn't there's a stove that wasn't there's now the dryer went the other that was here when my family and I moved here and Mandy bought the place a little over year ago... Many work orders that still waiting for but the rent keeps going up.... They do not fix anything even if appliances been in the apartment before anyone moves like me and my family crazy read more

I'm going on my fourth year at the same apartment, I am pretty satisfied with the communication and quick assistance with everything. When things break or aren't working so well in the apartment the communication is A+ and they get someone over as soon as possible. They come in wearing masks and are professional. Mandy helped negotiate rent increase and seems to do as much as they can to keep me and my wife happy :) read more

Looking for a reliable rental company? Use Mandy Management! I recently moved to a property owned by Mandy Management and they have been helpful from the beginning through this transition. I was happy with their prompt response to an issue, their team was quick to remedy the situation and made me feel taken care of as a tenant. You can count on Mandy. read more

I been renting from Mandy Management for about 8 years. Never had a problem they couldn't fix with the apartment. Never waited over 24 hours for service. I must say I like the way they conduct business and handle any issues concerning the property. read more

I have had a pleasant experience from the second I contacted them. The people I've dealt with have been pleasant and professional. It's the first time I've ever dealt with a management company and everything went easier than I expected read more

I honesty can say that I have this company ..and so far I have no complain about them they fix my problems on time and complete the work never had a issue also very understanding company had a few family matters and explained and they where flexible with me paying rent ..I am so blessed with them keep up the good work mandy.. read more

Mandy was very efficient and professional. took care of any maintenance in a timely fashion

As far as finding a reasonably-priced living situation in New Haven goes, this is about what you'd expect. They're courteous enough, and the apartment itself has little to complain about; there is nothing spectacular on either front, but no deal-breakers thus far, either. read more

Worst management company ever. As soon as my fiancé and I moved in all our neighbors in the building warned us (wish they had before signing the lease). They never came through on work orders unless they were life and death like having no hot water in winter, but still went 2 weeks without. Our neighbors even hated the company and ocean management wasn't their landlord. Moving out, trouble followed. Received no social security and was charged with $400 trash in front fee. I tried calling for over a month to square it away because I had no idea where it was coming from and Mendy couldn't pick up the phone and call me to discuss so I suffered a negative credit report. Whatever the price, however nice the location, STAY AWAY!!!! read more

I rented from mandy apartment like 5 years ago and I need to say it's been good and if I have to put in a work order it gets done and they do a really good job.. And when I call them the receptionist does a good job to always polite nice and respectful so thank you. To Ruby keep up the good work read more

If it was possible to give Mandy Management no stars at all I would pick that option. I drove up from Austin Texas to New Haven CT and told the Realtor when I would be arriving a week before I got to New Haven. The day I arrived in New Haven I text the Realtor multiple times about meeting him with little to no response. I get to the office and it turns out I have NO apartment. The apartment I had paid $350 dollars to "take off the market" was never even available. I was told everything would be ready upon arrival and with my whole life packed in my car they told me there was nowhere for me to go. I demanded to speak with the manager who told me "we don't owe you anything." I was shocked that a business could be run this way. Eventually after a very difficult negotiation Mandy Management put me up in one of the apartments which was not ready for use. This meaning the ceiling was falling down, the apartment smelt like paint, and there were holes to the attic [which on the third night a BAT came through]. Pictures of the place are posted as well so you can see for yourself the lack of care Mandy Management have for paying customers. Needless to say I only signed a 1 month lease with them and left to work with C.A.White a MUCH better more professional realty company in New Haven. I didn't even stay in that place longer than 2 weeks and it was ridiculous what they put me through. In addition to this Mandy Management tried to over charge me for my stay and had to reprint/reword the contract because they "accidentally" made my lease a YEAR or "accidentally" made the rent too high. This company is the most unprofessional business I have encountered in my life. DO NOT depend on them to find you a place or help you if you have any issues. Please save yourself a whole lot of headache and stress and avoid this company. read more

They took over my building after it was sold by Pike International. At first, I thought thy would do a better job. The first week they answered the phones when I called about a work order, etc. Unfortunatley, that only lasted for the first week. After that, they stopped answering the phones. On several occasions I came home and the entire outside of the apartment complex was pitch black, none of the motion lights were on. I called the 24 hr emergency number and no one answered. If you live in New Haven then you'd understand how scary and unsafe it is to come home and have to walk to your apartment in pure darkness. Mandy Management / Ocean Management also controls the heating system. I signed a lease which included heat and hot water but the leasing company still defied the lease and controls the heating. Some days, in the smack dead of winter, the heat DOES NOT TURN ON. No overhead lighting fixtures in apartment, entire apartment lit by lamps, walls in apartments have water damage (could cave in at any moment and ruin your furnitures). The hallways are filthy, the carpets are dirty (sinus city), and lighting fixtures are falling apart. When it snows no one plows or puts down salt (unsafe). Garbage all over the court yard. If I were you I'd save myself the stress and not rent from Mandy Management/Ocean Management . Please take my advice. Not worth the money , stress, etc. read more