Sign up for the Freebirds Rewards Program. Gear Up for the Game. When the Dallas Stars score three, rewards members get a burrito or bowl and a drink or dessert for $5. Order on the app. Or order at the counter. I ordered a fajita chicken bowl with everything. Add rice. Spanish, cilantro lime or cauliflower. Add beans. Black, pinto or refried. Then, make it your own, Add peppers and onions. Potatoes. Monterey Jack cheese...and more cheese. Roasted corn salsa. Cilantro. Pico. Red onions. Spring Mix. Roasted garlic. Topped with crispy tortilla strips. Finished with salsa, ranch and lime juice. Did a half lemonade and half tea to make an Arnold Palmer for my drink. So easy. A delicious reward. Perfect for lunch. Such a deal at $5. read more

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I remember my first Freebird burrito almost thirty years ago in college. Legendary. Fresh ingredients, big chunks of beef, and this barbecue sauce which was as addictive as nicotine. I moved to Houston, and continued to enjoy giant awesome burritos. Then scaling back on quality began to raise its head. The first signs were subtle. Taking away the self service BBQ sauce. I get that. I have been known to use a water cup for mine so that makes sense. Then they changed the BBQ sauce. No idea why or what given secrecy of the formula, but the most recent iteration is somewhere between Sweet Baby Rays and A1 thick and hearty. Over the years they have continued to regress and today, I'm sad to say, I have to give up on Freebirds. I was feeling extra generous to myself today and ordered extra protein. But wait! What's this? It's called ranch hand steak now. What does that mean? Evidently freebirds hates ranch hands because ranch hand steak is a sludgy heap of chopped mass of what tastes like early versions of plant based beef substitutes. The consistency is somewhere between cereal left in milk for a day and a dirty dish sponge. I'll miss you Freebirds. Your quirky ambiance, home made aluminum foil decorations and fifty cent sour cream upcharge will always have a special place in my heart. The second star is for ambiance which remains mostly in place. Other than the echos bouncing across the empty dining room. Yours nostalgically, A former Freebirds super fan. read more

The service and food were off, portion was really small, the rice was all broken and mushy, tortilla ships were not crisp. The lady at the start of the line does not belong in customer service. Will not return for a while. read more

I try to avoid bad reviews but I will never order from this location again. I ordered the burrito bar for work for 20 people. When I order catering, most of the time, the food provided is for MORE than 20 people. I counted and only had 17 employees get food and nothing was left. The steak and chicken provided were definitely not enough. On top of that, my queso was missing. I tried calling this location 4 times over a 3 hour period and no one will pick up my call. This is disturbing and terrible customer service. The only good thing to say is that the chips are DELICIOUS! read more

The food was really good, I've gone to this location a good 5 times. All 5 times I've came to this location I get the same person doing my order. This older Hispanic lady always takes my order with an attitude. There's always something that she gets annoyed about when taking my order. I went today, April 10th 2026 to eat my lunch and as she was waiting for my tortilla to be ready, she moved a trashcan that clearly wasn't new out of the way with the gloves she had on. I felt disgusted that once my tortilla was ready, she grabbed it with those same gloves she moved the trashcan with. When asked if I could get a new tortilla she got mad at me and started asking me "why" and saying that "these are new gloves". It seems like common sense to me that if you're making my food, you shouldn't be touching a trashcan. After I mentioned why I wanted a new tortilla she got pissed and asked one of her coworkers to take my order instead. I'm pretty sure I'm not the only one who's had to deal with her. read more

I ordered my food to go. The online process was super fast and easy to use. The food was ready right on time. The staff assisting me was very nice, the whole process was super fast and simple. It was so easy to order, pick up and go. Place was clean, plenty of parking. There were several customers dining in. read more

Customer service sucks. Barely any chicken was served on my order. I believe the food is bland read more

Freebirds World Burrito - Mexican Near Me - Houston, Texas

Always fresh and delicious. I'll keep coming back as long as they're open. Delivery is always quick as well, not generally the restaurant in charge of this but my driver is never waiting for the food when they arrive. read more

Freebirds! Because sometimes you just get tired of Chipotle. (Freebirds is better anyway) I was craving a burrito and decided to stop by. My go to is the steak burrito but this time I wanted to try something different and it did not disappoint! I had the green chile pork burrito. The pork has really great flavor and I loved that I could try it before I committed lol. The staff at this location is amazing! Everyone is so friendly feels like family. I can not wait to go back to try the Birria. read more

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Good food terrible service . They are too bz making phone orders so they just ignore anyone who goes in person I waited there by myself no one else in line and they just looked at me and made constant phone orders instead of helping me . I asked them twice to help me they just said someone else will help you lol this place will shut down soon. I left without getting service it's a joke. No customers and having to wait 15 mins read more

Customer service at this Bunker Hill location is so horrible! I come here almost every Sunday and they always mess something up with they ring up my items today. I asked for one regular size drink instead of two kids size drink, and they charge me for a large drink. Unbelievable and then they try to argue with me. I expect more Customer Service from an organization.!! read more

Service was horrible. Waited almost 45 minutes for my mobile order, which should be ready in 15 min. Understand the chicken was not ready, but the staff could have acknowledged that. Nope. When I checked on status, the lady was super rude. Told me I could have raw chicken, plus I could have cancel my order. I would if I know to begin with not after 45 minutes of waiting. When I checked my order, one of the items was missing. My problem was not waiting, but customer service. Used to be one of my favorite places, but not anymore after this visit. Maybe another location is better. It is ok if they don't want my business. I will think twice if I want to order here again. read more

So this place is not great wouldn't go eat there if my friends bought it.... Every single time we been to this place or had it delivered to the company I work for it seems like they skimp out majorly on the chicken! The burritos are basically and bean and rice burrito..... stay away if you want decent food , but if you want rice and beans I guess come eat here..... definitely shameful and most of the time I don't like to give bad reviews but some places deserve it! read more

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The lady behind the counter was super rude. I asked if guacamole was an extra charge and what types of salsa they had and she gave me some sarcastic response with expectation I would know the menu as if I worked here. Hire fast. Fire faster. read more

Freebirds World Burrito - Rude - Mexican Near Me - Houston, Texas

I had a lot of requests for songs over the years when I was playing live shows, but half of them were Freebirds. I have no problem with three birds at all - or Freebirds, which is what I meant to say - and they stuff their burritos full of all kinds of delights, which you can choose, and I think they do a good job with it. This location is in Bunker Hill right off of Katy Freeway, and it's pretty friendly and similar to most other locations, but does get pretty busy. I'll probably come back here again in future. You can definitely consider me a fan on many levels. read more

Freebirds World Burrito - Free as a birds - Mexican Near Me - Houston, Texas

ABSOLUTE GARBAGE! 3/4 of this burrito is in my trashcan now and the rest of it; I'm gonna have to stick my finger down my throat to get it out. I ordered a burrito with chicken fajita meat. There are one or two pieces of meat in this burrito. The rest of it they have stuffed with rice and beans I guess in the hopes that I wouldn't notice that they weren't putting any protein in it. The chicken that is here is not white meat fajita chicken. It has skin on it. And it is dark meat. Inedible full of tendons. I also ordered hot sauce. There is no hot sauce on this burrito. And I ordered a side of queso and guess what folks they no longer send the shitty little bag of chips with your queso. I guess they want to screw us out of a few more pennies if we want to actually eat our queso with something other than our hands. I thought chipotle was bad? Guess what free birds... You might be worse. NEVER going to free birds again. read more

Couldn't get food on a normal Thursday. Do better. There was a sign saying they couldn't take orders

Ordered take out on Wed afternoon for a late lunch. Steak salad and green chile pork quesadilla. Yum!! Everything was accurate per our requests and fresh. It was all packaged nicely. Will def be back. read more

Used to go here all the time. Apparently they chopped down the menu and customer service. Went with the wife for the first time in a while and the two employees serving us seemed bothered by our presence. Sorry to offend asking if the spinach tortillas and avocados would come back and for trying to buy a larger cup for water so we didn't have to get a refill every two sips. What a shame. With a point repping a dollar this photo shows how much we used to eat here. Guess we've been replaced with woke beyond meat customers wanting cauliflower rice. Shame. read more

Freebirds World Burrito - Mexican Near Me - Houston, Texas

First time trying Freebirds and they are the BOMB!!! The service was amazing and just when I thought I knew what I wanted, they let me try the brisket so that's what I got instead of the chicken. The staff was very helpful, kind, and patient. I would definitely recommend this location! read more

Freebirds World Burrito - Brisket Salad - Mexican Near Me - Houston, Texas

This place is nasty af everything was horrible the vegetables taste rotten the cauliflower rice was nasty and old and it was cold like please don't eat here if you don't want your stomach to be hurting after consuming read more

it has been many years since i've had freebirds and i was so excited to have it again and that excitement was short lived.... they have horrible customer service, no one is friendly, every server seems annoyed that you're there ordering food. they need to be trained on the importance of speaking and having a welcoming environment. read more

I'm a fan of World Burrito. It's a hipster place to grab a meal. Walk up to the counter and shuffle down the assembly line telling them what you want on your burrito or salad. They have a wide array of vegetarian and vegan options as well as meat options. They have three different sizes of burritos; Hybrid (small), Freebird, and Monster (large). They also have an app where you can earn free food and other items. Personally, I have the tendency to order their salads more often than the burritos. The salads come with everything that a burrito comes with sans the giant carb-loaded tortilla. In addition, you can get iceberg and/or spring mix lettuce. I opt for the spring mix. There is a wide array of meat to choose from including steak, white chicken, dark chicken, and pork. Vegans can order Beyond Meat. Also just about every vegetable topping you can imagine to throw in as well. Beans are also an option. Oh, don't forget the queso (so much for eating healthy --smh). Some toppings (I.e. guacamole) costs extra. If you're not sure what costs extra, ask. Normally, they tell you if there is an up-charge, but sometimes they don't. Guacamole, for instance, cost an extra buck and change. Bottom line - Regardless if you're trying to eat healthy or simply want a filling burrito, this is a good option for you. Vegetarian or vegan? No problem. On a diet? No problem. Pretty good burritos and salads. I think you will like it. Trust me, you won't go away hungry. Bon appétit. read more

This location has never missed a beat for me. Their food is always fresh and the flavors are always on point. The customer service trumps that of any other Tex-Mex fast food chains around this area. The servers always make sure you leave feeling happy. The atmosphere of this location is great. The design of the store guarantees most efficient flow for customer traffic! I'd recommend Freebirds if you're around and looking for burrito/burrito bowls. read more

I'd recommend getting the nachos here. They're loaded with so many different ingredients like protein and veggies and the portions are huge. Downside is that the nachos can get soggy very quickly. I also enjoy getting their chips and queso on the side, I think it was my favorite part of the meal surprisingly. I've tried their burritos and bowls before but it always left me so thirsty afterwards because of how salty it was. I have to say that if I had to pick my favorite Mexican fast food chain, this wouldn't be in my list of spots I'd go to off the bat. Their service is super quick in preparing orders and staff is friendly. I'm just not the biggest fan of the food here and wouldn't go out of my way for it. Also ordered a majority of the food online and their app/website is sooo confusing and old-fashioned, definitely needs a redesign because it was super hard to navigate and place my order after multiple failed attempts to submit. read more

The location is very lovely. They have vegan meats. Very clean. Staff is incredibly nice. They made me feel like I'm their friend. The tortillas makes chipotles feel like dollar store quality. Everything that goes on the plate is wonderful. They have many sauces. The only thing that I disliked was the meat. I didn't try others just the steak. It tasted to my imagine what dog food tastes like. It smelt like canned meat. It wasn't even chopped I had a big portion of meat that was all together and sliced half way. I enjoyed everything but the meat. The chips tasted tasted like the ones you buy from the store. Everything besides that was wonderful. read more

Freebirds World Burrito - Flame Grilled Steak Nachos - Mexican Near Me - Houston, Texas

Plenty of options for a vegetarian like me! I'll definitely be visiting again the next time I'm in Houston!

I returned to this location last night. The food was terrible, salty and overall horrendous. I was told a new owner or management took over and they now offer a lower quality of food. The meat is smaller and loaded with salt. The rice was bland as if overcooked. The chips were harder and lacked flavor. Sadly nothing was good about the food and I threw everything it because I couldn't eat it. Do better read more

Very great and fresh wayyyy better than Chipotle (‍‍ chips are fresh and u can tell home made

we love Freebirds but the last 2 times I have been in they are out of Chicken and have had to wait for 5-10 minutes while they cook more. Never had this issue in the past and not sure what is going on. could just be this location. read more

All I can say is YUM! I am a big fan of Chipotle, their competition, but after today's visit, my allegiance may be swayed...just a tad. Upon entering, one of the first things I noticed was the cool sculpture in the form of a motorcycle hanging from the ceiling. It was totally unexpected but completely cool. Next, the menu board was easy to read. You choose either a burrito, bowl, nachos or salad. Then you get to let your taste buds go wild! All I can say is start with rice and go from there. I opted for a bowl with Spanish rice, jack cheese, steak, black beans, grilled corn, pico, tomatillo salsa and a huge dollop of sour cream! The customer service was outstanding. All of the employees were just all around nice. The cashier made genuine small talk and even offered me a complimentary cup of water since my order was to go. The only reason I am giving this experience a 4/5 is because of the temperature of the food. I really like hot food to be hot, not warm. If I had eaten there, my bowl would have quickly been too cold for me to enjoy. But, since I ordered to go, a quick pop in the microwave was the solution. read more

Freebirds World Burrito - Motorcycle from the ceiling - Mexican Near Me - Houston, Texas

If a place is going to sent you cold food as delivery. You need to put that in your info so customer know before they order. What you are going to get themself into. Cold taco with all the fixing can't be heated up and enjoy. Next time I'll go to Taco Bell read more

The food seemed decent - mediocre not exceptional at all but not bad. However the comment another customer put - the two employees serving us seemed bothered by our presence - is exactly what I experienced. It's a buffet-style like subway where they have to ask you what you want and they don't like doing that. They definitely hate their job and conisider it the customers' fault they are working there and they seem specifically prejudiced against the elderly and the handicapped - they don't want to have to sell them any food at all. read more

Freebirds is one our favorite DoorDash delivery options. They are fast, accurate and consistent. Today I tried their tacos with seasoned chicken. Every bit as good as Torchy's and very tasty. Their queso is best compared to others. read more

I really don't like burritos at this place. All you can find is only rice and little beans and almost no meat at all. I mean common stop being stingy. Make a steak burrito when it is ordered, not just rice burrito. read more

Freebirds World Burrito - This was the only meat in the whole burrito - Mexican Near Me - Houston, Texas

generous portions of rice!!! Chose pico and diced Jalaps, diced onions, diced tomatoes & cilantro to be sure. Trash PS just started eating this pile of disappointment and my 3 choices of sauce. Lime, house salsa & habanero salsa was not included. Don't go to this location, or at least, don't order curbside pickup so you can watch them prepare it read more

Freebirds World Burrito - generous portions of rice!!! Chose pico and diced Jalaps, diced onions, diced tomatoes & cilantro to be sure. Trash - Mexican Near Me - Houston, Texas

Bro their sprite is sparkling water don't believe the hype but the food is okay I guess. And if you think the quesadilla is gonna be the same size as chipotle thing again. It's the tiniest thing ever. But the sprite is SPARKLING WATER. The people were nice tho they just need to replace the sprite and all will be well. read more

Running late to work, stopped in for lunch since I work nights. Service was prompt, staff was friendly. Seems like a pretty laid back environment. Plus there are table to eat outside if you prefer. If you like Chipotle, you'll love this place, because they have more toppings. Ordered the Veggie Nachos. They don't charge extra for additional scoops of toppings. Guacamole is included with the veggie meals. Tastes awesome! I will definitely return. read more

Freebirds World Burrito - Veggie Nachos with extra quest, cilantro and pico - Mexican Near Me - Houston, Texas

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Service is always fantastic and the food is great. The employees are always having fun and the vibe is just really cool

Burritos fire, better than Chipotle for sure. And they have potatoes you can add to a burrito, so RANDOM but necessary! Flavor is TopTier as well. read more