Improve your deli. Showed up to buy some lunch midafternoon, and not only was basically everything out but the stuff that was there was burnt and dry as hell. When I asked the lady behind the counter about it, she said "oh I'm just trying to get out of here." Your deli should A, never be out unless unforeseen circumstances and B, there REALLY shouldn't be burnt dried out food at any hour in a store that charges such high prices compared against its competitors. Safeway makes yall look like a joke and they're only slightly more expensive than Winco. read more

Clerk at customer service was awesome (seriously doing her level best with much more poise than I would have been able to muster) but having only one person the day after Christmas at noon (when it's pretty self evident that people would be trying to do returns on their lunch break) was a poor logistical staffing decision. I can do self checkout but not self returns. There were so many people waiting and a money wire took a long time delaying everything. A second person would have made all the difference! read more

Usually pretty good. Staff is helpful. Recently had problems with the meat quality. Purchased a chuck roast on a buy-one-get-one-free sale a few months ago and froze it for later. Cook two of them within the last couple of weeks in my crockpot, as I always do. Tough, full of sinew, gristle, and pieces that had so much strange fiber through them that half of the roast on both of them was thrown out. My daughter bought some chicken hind quarters a few days ago, and we had the same problem with really tough fibrous tissue throughout the meat. It was gross. I'm 72 years old, and I haven't had this happen as often as I have lately. (Other stores too). What is going on? I have been buying and cooking chuck roast and chicken for decades, and I have never seen this before. read more

Went to the Christmas candy aisle with my 80 year old wife looking for some last minute candy, there where two employees working there, John and Tim, John was very nice and moved so she could look for the candy while Tim didn't move and made her turn around and go to another aisle. His attiude proved to me that he is a bully. We will never go to this store ever again. Merry Christmas Freddy read more

We don't shop at this store often, but we were quite impressed during a recent visit - specifically aimed at purchasing items for a birthday celebration. The person working in the floral department was engaging and incredibly helpful, and the person working in the bakery was also quite accommodating. Best of all, everyone at our small celebration loved the chocolate truffle cake we purchased. It was honestly the best grocery store cake we've ever eaten, and we will almost certainly return to the Fred Meyer bakery soon. Pro Tip: This store has EV charging in the outer lot, and there are almost always available spots. read more

No other customers in the pharmacy and the folks behind the counter refuse to fill my prescription as a "waiting" customer. They said "it will be at least an hour we just opened and there are only two of us". We called it in two days ago!! The technician has zero empathy. Time to find a new pharmacy I guess. read more

I will never return to the pharmacy. Unbelievably bad service. Waited 10 minutes while someone hid out in the side room as a line formed. Over one week to get a prescription refilled... read more

To get any discounts you need to enter your phone number, gather paper coupons, scan other coupons etc etc etc. I feel ripped off all the time, especially standing in line today for over 1/2 hour as 2 people laboriously sorted all of their various coupons and somehow the cashier had to hand enter 30 coupons. How about this idea, charge everyone the same fair price?!?! Not worth the high prices and messed up service. I'll split my grocery business between Winco for produce and non perishables, and Town and Country for meat and fish. read more

Never use this pharmacy for any critical or needed meds. I have seen them be out of stock for a week or more on critical medications with no apparent effort to get a prescription to the patient. As an RN I'm concerned that this could lead to serious medical issues for a lot of people. Go anywhere else. read more

Our first time at Fred Meyers! We don't have one in Hawaii. After coming from an event in heels, that was not the greatest idea. The store is huge and my feet became raw. And being that we were new, we kept walking back and forth finding all the ingredients we needed. There were a lot of workers on the floor stocking shelves and we had asked a few to help us locate some items. All those we encountered were helpful and friendly. They even had home furniture too! Aside from food, I picked up some items I forgot to pack like a hair brush and feminine products. I would definitely shop here again on our next trip. read more

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..if I could rate this location with NO STARS, I would.. solely due to the fact that their "asset protection" or "loss prevention" are THE WORST.. on quite a few occasions, they have made my shopping experience BEYOND uncomfortable.. I stopped using reusable shopping bags due to feeling profiled.. I literally feel like I have to hold a fat wad of cash up to my ear like a phone just to show them I'm about to drop more than they make in 3 months to get them to fuck off & actually protect the stores assets instead of following me. I've started passive aggressively filling carts up til they overflow to then go sit at Starbucks with a coffee & my overflowing cart just to watch poorly trained "ASSET PROTECTION SECURITY SPECIALISTS" start hovering around pretending to shop.. I had TWO follow me out to my vehicle when I needed to go pump cause an infant started crying ( if you breastfed, you know ) I parked my cart at customer service so I'd be able to return where I left off - usually I can pick up where I left off but they have become so ridiculous at this location.. read more

I've never felt so pampered while shopping. The staff went above and beyond to help me find exactly what I needed. And the clearance prices were unbeatable! read more

Fred Meyer - Department Stores Near Me - Port Orchard, Washington

Simon in electronics was making racist and misogynistic jokes with another coworker, and mind you he was not quiet about it. I don't know if he didn't notice that I was there or not, but he made a few jokes that were horribly offensive all the while laughing about it. I will never be shopping in the electronics section of this Fred Meyer again. read more

I noticed a courtesy clerk wearing a day collar about two days ago and that really surprised me. It wasn't even subtle, it was really obviously a piece of BDSM gear... at the Fred Meyers. I'm glad I did self checkout because I wouldn't want someone actively in bondage helping me at the grocery store, I have trauma and didn't consent to be around anyones fetish when I just need groceries. That was pretty uncomfortable to see. Staff can be pretty nice, when I almost fainted in the store one lady was really kind about it. Often staff are more passive aggressive though. And all the beeping combined with music is insanely overestimulating, some of the carts set off the theft prevention things by the doors, so there's just constant alarms happening even when no one is stealing to the point where it gets panic inducing if I'm near the front of the store for a few minutes. read more

I am truly shocked on how much this place has changed over the years. It used to be a really nice place to go to shop by what you need. The staff is always pleasant so helpful I am not really sure what happened here but it is gone downhill. It is difficult to find staff to help you and when you do, they tend to be rather rude. I find the prices of their food are anywhere from a dollar to two dollars more than the other competitive stores in town. And you don't even want to get me started on parking there's no parking in this complex. It is difficult with all the restaurants and stores and everything there to find a parking spot especially when you're handicapped. I found the produce not to be fresh. There was a lot of very soft and mushy apples. I just stopped by shopping and walked out. I couldn't deal with it anymore. It was just sad to see what was a nice store. Become so run down. read more

very unprofessional! there is a cashier named Emma who is always messing around and doesn't help and has terrible customer service and I won't return because of her and the red vest named Matt who is going with her. when they work together she ignores us customers and is following around doing random things to him. today I saw her at the self check out things (which don't even get me started on those) just grabbing the back of his vest and not letting him do his job when she was supposed to be in one of the cash registers. I had to wait for her to finally see me. are they here to go roughhousing or work? i wont go to fund there paychecks as I have to wait and then even bag my own groceries! Jack. M read more

Great if you like long lines and bagging your own groceries. With the prices of groceries you would think customer service would be a priority. read more

Normally, I would have some good things to say about Freddy's but, during this COVID 19 craziness, they have seriously dropped the ball! Tons of people crowded the store. No social distancing at registers. No one sanitizing carts. Really, the only changes made were small plastic screens between you and the cashier. Not good Freddy's. Not good. I will be staying healthy and shopping elsewhere. read more

Shout-out to Fred Meyer. We appreciated the grocery restock that my brother in-law picked up here. Seven people (two who are five and under) snowed in eat a lot of food. Haha. Their fresh food delivery couldn't be delivered due to the road conditions, and the dairy order was cancelled for the same reason. So, thankfully a neighbor with 4 wheel drive was able to drive us to Freddy's. Though my sister made homemade English muffins just in case. Lol, don't know where she gets it from. Raw talent and practice, I guess. read more

The port orchard, Fred Meyers has the best prices, the most selection, an excellent meat department.

For years this was our go-to store. Great associates who walked you to the location of the product you were looking for. More friendly checkers than any other supermarket in town. Not to crowded, and it stocked almost whatever you'd want. The prices were around the same as outer supermarkets, maybe a bit higher but still acceptable. Those days are long gone. The store expansion some years ago has made the store far too crowded. The prices are the highest in town, and the sales aren't worth being deposited into the crush of humanity that is the store on the weekends. It's not as bad in the early mornings and later in the evening, but those times aren't always convenient to shop. But what I detest most about this store is the parking lot. During the holiday season it is gridlocked most of the day, and both Sedgwick and Bethel roads are gridlocked for at least a half-mile in all four directions. The store converted the disabled parking to way too many (and seldom-used) ClickList parking spaces. And the spaces? They've always been narrow, but now with the lesser number of general parking spaces I've been involved in more incidents of what I call parking lot rage. One knucklehead parked too close to me on my driver's side, and then was outraged when my car door had to bump against his so I could get out of my car. Last Sunday, I was already in the process of backing out of my parking space when another knucklehead blasted his horn because he refused to wait for me to completely pull out of the space. I was already in motion when he drove up to the side of my car and there was no reason for the driver to bully his way past me. So, the prices are the highest in town, and parking is a nightmare. I've sworn off shopping at that store unless it is something I need immediately and there are no alternatives in town. Safeway's Just For U is a far better loyalty program with much better deals, and the associates at Safeway are friendlier. The the grocery, produce and meat department personnel actually answer the phone, instead of the endless ringing I get when I call a department at FM, or am transferred by customer service. In addition, the parking spaces are larger, and the lot is less crowded. This isn't a plug for Safeway (or Albertson's); I'm just comparing the two operations. I don't buy food online so ClickList is of no value to me. The only positive FM has over SW is their fuel rewards program is better, always offering a minimum 3 cents per gallon discount. Fred Meyer, to me, is all about herding large groups of shoppers into the crowded parking lot and store, with no concern for their comfort, safety and shopping experience. There are better, less expensive, and more enjoyable places to grocery shop in town. read more

Been a customer since 2001 and usually have found items to be fair priced throughout the Bremerton store. Since Co-Vid it has become a nightmare with families shopping and taking over aisles. Customers cut you off, stop suddenly, push up right next to you... When I shop I treat it like I'm driving cart on the right, you know the drill; however people will cut right in front and then make a nasty remark to me. The holiday season was a nightmare, store was overfilled, way over the current policies for occupancy. I personally thank the many employees ( some I only know by their faces) who pleasantly greet me and interact on a more than weekly basis. Lastly prices are high and since the FM card changes I don't see much in the way of savings. read more

Terrible Covid regulations, don't come if you're compromised. I counted a whole family and 3 separate people not wearing masks, an older gentleman that got in by holding a napkin over his face, and an EMPLOYEE wearing their mask under their chin! I'm not sure how they could let this happen or how they didn't enforce the "no mask no enter" signs in the front, but how could they when the woman that was supposed to had her face in her phone. We're not Texas, do better read more

My fiance put my engagement ring on layaway. He went to pick it up and pay with his debit card. The clerk screwed it up and ran it as cash. Now they are telling him they cant void it and he must go to the bank and bring back cash to pay for it. The jeweler in back step in and said to come back tomorrow and they would have it fixed. He went back today and was told he needed cash that they cant void it. So he told him he wanted his layaway amount back. They also refused to give him that back.....maybe we need a attorney? They can't keep his money and the ring. read more

Worst customer service at any store I've ever shopped at. Rude and condescending and I will never shop here ever again.

long time customer, two things I am very unhappy about. First, the ladies bathroom is horible. All the money spent on the store nothing done in bathroom. It is really dirty. The wall of the stalls, the floors look like they have never been cleaned. there is always full garbage cans and paper all over floors. It does'nt seem like anybody is doing a very good job at keeping it up. Secondly the disability carts need new batteries they cannot even make it thru a regular shopping even if they are fully charged. My daughter is a amputee and is really having a hard time. I would also like to add that FM needs to do better cleaning and sanitizeing for covid. Peggy Wylie read more

This store has a little bit of everything (clothing, furniture, groceries). But their meat selection is really poor. I was looking for chicken breasts at the butcher counter, but there were only like 2 chicken breasts left, sitting in something that looked like pink blood juice. It looked gross. The regular meat section was practically out of chicken, other than the expensive organic ones. We ended up buying chicken at another store. The ground beef didn't have labels with weight or price. I bought some anyway. Then we wanted to buy some sliced salami from the deli, but we were practically alone, and i felt like i was Mr Bean trying to make hand signals for someone to come help us. No one did, so we bought it somewhere else. Sunday is their busiest day, and it doesn't make sense that they have only 1 person working there. read more

This was my favorite Fred Meyer, but no more. Whoever is in charge of store deli should put some time in to Customer Service training of deli staff. Was "trying" to purchase lunch meats. Your employee, blue shirt, on duty 6/4/2020 @ 1:05 PM was clueless. Myself, and 1 other customer, were standing at counter, she asked the other customer if she was was being helped. Customer replied yes, your employee turned around and rejoined the other workers. I had a cart and was clearly in the queue...but your staff, like I said was clueless. Disappointing. read more

I'm not talking about the gas station this time i'm talking about the employees its true that there are some people who I personally just want to scream among other things like today I went into the store and I went to were the outside plants are and I thought that they would be nice to the customers but I've been having trouble lately with a few of there employees today she put her hand on my little sister I was about to grab her by her throat and scream in her face but I thought hard how I would have a bad reputation if I did that. honestly I would put a zero if I could because i'm about done being treated like shit. read more

I've just walked out of this place, leaving my basket of items at the checkout stand, after waiting for 10 minutes. Only one checker, plus one simple return by the lady ahead of me, and the entire operation grinds to a halt. I didn't mind the prices, found a bunch of great stuff on clearance, and if there was any competent staff to check me out, I would have spent a good bit of money here. Thankfully there are lots of other stores around here. We'll give them a try. Bye Freddy. read more

Never going back! Ever since the new remodel they no longer carry some of the items I use. I've given them 2 chances now and each time my "ONE STOP SHOPPING" has turned into a 2 stop shopping because the items I need are no longer there! I'm done with you fred meyer enjoy your upgrade/downgrade read more

I was on my way out of town and stopped to pick up a couple of things at Fred Myers, Port Orchard and then get some gasoline. I had a million things on my mind and paid cash for fuel on pump 5. As I was driving over the bridge I looked down and noticed my gas gauge was low. I was baffled. After a couple of moments of puzzlement, I realized that I'd forgotten to pump the fuel. What a bone head. I did that one other time when I was in Idaho and the fuel station kindly gave me the fuel I'd paid for. And this was a minimart, not a customer service oriented store such that Fred Myers is (supposedly). I called Fred Myers and they sent me to the Home Center. I explained the above and he told me that they have thousands of people pumping fuel everyday and that it was my loss. I have no idea what having thousands of people pumping fuel everyday has to do with me and my problem, other than I guess Fred Myers has no problem making tons of money off it's customers and not helping a customer out when they make an understandable mistake. Not a big fan of Walmart, but have a nice life Fred Myers. read more

If you are not going to enforce the mask mandate I won't be shopping there. We have shopped at Fred's for many years and love the store and the personnel. However, you need to enforce the mandate or we won't be shopping there. read more

I wanted to stay out of the store like were supposed to do gave them a chance. First of all you don't put bread in with soda pop and second you don't put chemicals in with food. People how long does it take to pack food correctly. And on top of it when you order things on line at 10am and pick up at 4pm all of your order should be there. And don't even bother to call and make a complaint the manager swears you are yelling at her I haven't begun to yell yet. Have some common sense how you pack up items it doesn't take long and then you don't get complaints. Believe me I will be taking my business else where. read more

It's been years since I've been to a Fred Meyer since they don't have them on the east coast, but I was used to seeing them in Alaska during my residence on the other side of the country. Fred Meyer certainly isn't cheap. It's a high value Target, for those who have never visited. And it stays the same amount of busy as a Target does. It also has a grocery store side and a busy parking lot to match all that it offers. When United lost all of my belongings on 10/23/15 and I was staying in a remote camp for a leadership workshop retreat over the weekend with nothing to wear but flipflops, jeans, a light shirt, and a sweatshirt, a nice lady gave me a ride to Fred Meyer. I rushed over to the women's department since I had a short amount of time. It was easy to find a cute, mature looking sweater in the Junior's dept. I would shop in the women's or other ladies' departments, but honestly, the clothing seems made for 50 year olds. I'm in my 30's and slim so I'd rather stick with Juniors since it's more stylish, while also being professional. I found the one sweater, then wandered over to find some underwear and a sports bra. Their underwear was either super cheap or very expensive and either very colorful or boring. Finally got what I needed. Sports bras were too fancy and also expensive, but I finally found one that would do. Then I needed to find some shoes. I found an Associate, who ended up being a manager. I told her my situation -- United lost all my stuff, staying in a remote location with flipflops, professional leadership workshop, and needing to find items that were already missing from my current wardrobe. Perhaps some brown/tan flats would do? She helped me find a pair of brown shoes with just the right amount of wedge. Professional, but comfortable and easygoing; however, a little loose in the heel. No problem; she found heel inserts right away. I asked for help trying to find another shirt. Too much sheer. I ended up just settling with what I had, in hopes that my bag would arrive that day or the next... The manager then ended up following me to the register, where she discounted each item on my list. I could have cried because I was so grateful. Fred Meyer isn't cheap, I didn't have a shopping budget for this trip, and I was just grateful to have a Manager be so kind as to work so hard to look for other items with me and then discount my purchases that way. What a wonderful person and definitely made Fred Meyer seem a lot more "for the people" than before. read more

I've been a loyal Fred Meyer customer since I was still living at home. My loyalty continued at the Port Orchard location since I moved to the area 12 years ago. I've had years of exemplary customer service in all sections of the store. When my son was put on an Rx formula the grocery manager ordered the 26 quart bottles I needed every month. I only had to call him and my formula would be waiting for me within 48 hours. This went on for a year without ever having a single hiccup or miscommunication. I find it very astonishing, in an age where customer service is usually very lacking, that this custom order was never screwed up! There's a sweet blonde girl who works in the pharmacy. She is so very genuine and excels at her job. To call her kind is an understatement, she's always prepared to do her job 100%. This employee actually influenced my poor mood one day for the better! Then there are the checkers I really I've gotten to know: Wheeler you're always kind and funny, Jamie you're so nice and efficient. They are more, many more! Another example of the consistency of their excellent employees happened just this afternoon. I was in the produce section and one lady who was stocking onions noticed me with my 3 year old and baby. She let me know about the free fruit basket available for the kids! Then she showed me where it was. My son enjoyed a huge, juicy apple while we shopped. It kept him occupied and happy, making my shopping trip that much better. Thank you! Thank you, thank you! Then there's specifically the huge "naturals" section with the bulk organic pantry staples, natural/alternative/nontoxic cleaning and personal care, snacks, frozen foods, cosmetics...and on and on. The produce is consistent as is the fresh meat. I truly love this store and those who work their butts off to make me happy. Here's to another 12 years of loyalty Fred Meyer - you've earned it! read more

Love the variety of bulk-bin items, and the prices. I love the dedicated Whole-Foods-ish isles, also. And my favorite part is being able to drive only 10 minutes for things I used to only be able to get at Central Market, like vegan mayo. Really good selection of hippie food, over all. The variety of items in the rest of the market make it easy for me to get whatever is on my list, and I rarely ever pass on something because of it's price. The produce department isn't the most varied one I've ever seen, but they have a really decent selection and aside from the packaged salads (which invariably seem a little old/icky when I pick them up) I have good experiences with anything in that department. I've needed help in the paint department once and got great service, and the time I needed to fax something and return something, I got great service. My only complaint is the deli/bakery. Twice I've gotten fried chicken to go, and been told by the family members eating it that it was way too dry - either over cooked, or spent waaaaay too long under the heat lamp. I find dryness to be a big problem with many of their baked goods, too. I bought 4 dozen red velvet and german chocolate cupcakes, and they were miserable to eat, they were so dry. So I'll stick to Safeway for baked treats if I don't have time to make them myself. Over all though, I get friendly checkers every time, no crazy long lines, no pressure to give all my personal info for sale prices, and serious one-stop shopping possibilities. (Organic quinoa, a laptop and a pair of Sketchers, anyone?) read more

We went here yesterday to find some jeans and sweats. and OH my gosh! this store is definitely a one stop shopping center! from gardening to groceries to clothing, to patio furniture to household furniture, one could buy everything you need for yourself and your house! We didn't really look around the store and only stayed in the clothing department. I would say one could spend long long hours in this store and get everything you needed. If I lived up in Washington, this is the store I'd go to all the time! read more

I shop here often. What I like about this store is the organic produce, health food selection, bakery, meat department, garden department are all nicely stocked. The folks who work there are eager to help me. I also like the selection of DVD movies (organized in alpabetical order unlike walmarts randomly shelved selections--- makes it easier to find what I want). My only gripes are that the clothing prices are often much higher than at other stores in the area, unless they are on sale. Bathrooms are always nice and clean also. read more

I love going here for the bulk food section. It's the best in the area, I have found. There are grains here that even 'health food stores' don't carry. Plus, the prices are SO GOOD!! If there is something they don't carry, ask an associate. I have special ordered and received great service. I like their grocery section. The location is easy to get to, the parking lot is huge, and the store is vast. It's always well lit, there's usually great sales going on, and the service is known as 'service with a smile'. I find many of their prices on nonfood items (outside of the grocery section) as too high. read more