Honestly, I didn't even know what a compounding pharmacy was until I got my most recent…read moreprescription. I was used to getting my prescription filled at pharmacies that most folks use like Rite Aid, Walgreens, QVC, and the like. My primary doctor prescribed a medicine that would have taken some serious hoop jumping in order to get my insurance to cover it. And the odds of it being denied were pretty high anyway. So they recommended Cascade Specialty Pharmacy because they would fill the prescription without the need for an insurance "prior authorization ", and the formula would be affordable. That kind of made me nervous until I arrived and got my questions answered. By happenstance, I was met in the parking lot by the owner of the pharmacy, Michelle. I was trying to get my walker out of my car, and she asked if I needed help. Normally I don't, but for some reason I said yes, not even knowing who she was. Michelle, and I chatted it up on my way into the pharmacy. As I slowly pushed my walker, she was completely patient with the time it was taking me to get to the door. That's when I knew I was in good hands. I asked Michelle to explain the difference between her compounding pharmacy versus a "regular " pharmacy. She explained that in their sterile environment they make/mix the product ingredients. Kind of like the old fashioned way that meds were concocted. Essentially, they make generic brands on site of the pharmaceuticals. They may add an additional complex/drug to enhance a particular prescription but essentially it is the hand mixing on site that make the difference mostly. Well, I think that's how I understand it. I have to say Michelle was absolutely awesome! She made sure that every step of my process was impeccable and that I was super comfortable. Michelle introduced me to the line of employees that we're working behind the counter. Each and every one of them greeted me with an amazing smile and a warm hello and welcome. The interior of the pharmacy was immaculate. I mean impeccable. Super clean, spacious, and welcoming. Everyone was friendly. Michelle helped me with my paperwork. She explained every step of the process, including that the pharmacist would sit down with me to go over my new prescription. It's kind of strange, but I actually felt honored to be so well taken care of from the "get go". I paid for my prescription. I sat down for just a few minutes until the pharmacist, Asia, came over and talked to me. She too was very sweet, very knowledgeable, and adroit at explaining what I was to do to effectively use my new medication. And then Michelle found me again as I was on my way out. She walked me back to my car! She took the time to make sure that me and my walker got safely back to my car. I'm still impressed and this experience was a few days ago. On the way to my car, there was a woman walking up the street with her dog. Michelle, call out her name and waved at her. She came over with her dog to say hi. Michelle took the time to introduce me to this woman. I learned that Michelle and her husband own another pharmacy up the street for pets. As a dog rescue mama myself, I was beyond impressed. Anyway, I'm so far, I'm quite happy with this pharmacy and will be going there each month for my prescription. It's not likely that I'm going to have Michelle there to handhold me through again, but this experience was an amazing start to my relationship with "my new pharmacy". Just to underscore my point: I usually go to the pharmacys elsewhere. Just like everyone else, I stand in line either in person or at a drive through window wishing at times the employee were even a wee bit kinder. I get my prescriptions and keep on stepping. Not giving much thought to the experience. At Cascade Specialty Pharmacy, I already know that I'll be greeted with a smile. And I will feel good about having to take my medicine. What a difference caring individuals make in the lives of others. In my opinion, those people deserve amazing success. I wish Cascade Specialty Pharmacy the very best in it's business ventures for the next many years to come!

I've been using Cascade for years! They've never made a mistake plus turnaround time is excellent…read more Staff very nice and helpful. I only have good things to say about them

The woman pharmacist you have working there at night needs to be re-trained on how to interact with…read morecustomers. My husband had just left the ER, I drove 30 minutes to pick up his prescriptions, after trying to call them the whole time from 7pm to 8pm to make sure they were ready. In that time I could have had them transferred somewhere that IS going to be open. I get there at 8:20pm, because everywhere says they are open until 9pm, only to have her yell at me that they are closed. Some people coming to the pharmacy are upset and dont need the very people who are there to help them behave in such a way. She should not be in any customer service position at all. My whole family will be moving our prescriptions elsewhere. I never leave bad reviews. This woman deserves a zero.

I don't understand how they are still in business. The pharmacy sent me to the front, the front…read moresent me to the pharmacy. Neither helped me. I needed help. Never again

What could improve in Pharmacy? Cleanliness. The first picture is of the front door walking in…read morefilthy and tattered. The other photos are all in Pharmacy. Rite Aid pharmacy has always struggled on meeting the mark; however, they've significantly declined. At least present an image of cleanliness, genuine, kindness, being on time for Vaccination appointments. Arrived five minutes early for my vaccination, nobody was being vaccinated and nobody was in line. I waited 15 minutes beyond my appointment time. Not a problem, but while I was sitting really got grossed out by looking at the dried and sticky stains on the Pharmacy table, the filth, grime, grease, and Hair on the floor, up against the wall, the scuff marks all around just overall uncleanliness. I can assure you, there is no sterilization going on cleaning counters or table tops or chair arm rest and there are a lot of sick. People who come through here. For a symbol of sanitation, this is not meeting expectations. There are a couple of amazing employees who work here that we have loved over the years, but will sadly be moving on to CVS. The filth is disgusting. Invest in a maintenance crew who will clean your store, especially the pharmacy where people go for healing.

This Rite Aid has the nicest employees. From the pharmacy counter to the front cashiers, you are…read moresure to receive the services you need, with kindness and a smile. I always come here for my prescriptions because this location is on my way home from work. The pharmacy workers are like warriors. Even when they are slammed busy, you can tell they take their jobs seriously and care about the work they do. The parking lot is large, so finding a "good spot" is never hard to do. The strip mall where this Rite Aid is located has a few good restaurants, too. In case you also want a bite to eat!

The good: you can shop online for home delivery or at store pickup to hopefully save yourself time…read moreand frustration. You know what to expect shopping as a Walmart customer. Overall 2.5 stars. The bad: the motorized shopping carts have consistently been an ongoing issue. There only seem to be a couple of these carts per store. I went to locate one and was surprised that one was inside the front of the store. It was not plugged into an electrical outlet and had a "ready to use" tag on it. I went to sit on it, and the power level tanked from 100% immediately down to 15%! Walmart please do better. This is unacceptable practice. One can go into any Costco and easily locate several motorized carts. The Ugly: consistently they are out of stock on items ordered for store pickup as well as delivery to your home. This is a frustrating waste of time. Then you find yourself scrambling running to another store trying to find the unavailable items you first wanted fulfilled by Walmart. The Better: the gentleman that delivered our groceries to our car this afternoon was prompt, courteous, and respectful of our property.

I was really disappointed to see thong underwear for young children! Obviously no customers are…read more buying so staff felt the need to place them on discount right next to the baby section! Get rid of this nonsense completely!! This is awful, inappropriate, and lacks any decency! Stop doing this to our children. So weird! Scrap them and take the loss!

I see bad reviews, I have never had a hard time in here. I get meds for my family, my mom and my…read morepets. They are always nice and friendly to me. The pharmacists are knowledgeable and friendly and even funny. I use good RX and they are always happy when they help me save money.

Worst pharmacy I've ever been to. Slow and in general smug, and not courteous at all to customers…read more One employee said it would probably be better to go to a different pharmacy because they were just too backed up. That was an eye-opener. And I do plan to go to a different pharmacy from here on out.

I only use the pharmacy here because it's close and has a drive up window…read more Over the years, I have had two pharmacists who have been really great. Very attentive, knowledgeable, and caring. The kind of professionals that I want when someone is dealing with something that I'm going to ingest or use in our on my body. They have a young woman who is usually at the window, and she is awesome. She always has a smile on her face and is willing to go the extra mile to make sure that you are well taken care of. The biggest issue that I have with this pharmacy is that, for some reason, lately, their drive up window has been closed during their open hours. This issue makes it very difficult for those who may have a disability to be able to easily get their medicine. Other than that, I trust the pharmacy. And because it's easy access and the folks seem to know what they're doing, I won't go anywhere else. I'm very happy that this particular pharmacy in Kingston was not subject to the closures that happened around the country to Rite Aid.

The Kingston Rite Aid is my regular pharmacy. I use them for prescriptions, not usually other…read moregoods. Their pharmacy service is good. They have made several calls to clarify or transfer my prescriptions, several times over the past few years. I much prefer them to a supermarket across the street, which I found problematic. When I was about to leave the country for six months, my insurance company would not pay for any additional supply of medication. The pharmacist told me about a discount that is available. I had never heard of it before. I wound up paying $54 for the three months of medication that at full price cost many hundreds of $$. That is very good customer service.

Yikes! This is probably the worst health center I have been in. I walked in at 10:32am for my 10:30…read moreappointment waited for 14 minutes to be exact as she was helping someone make an appointment and had to call to schedule one for him etc. i got to the window and she told me im too late since it was 10:46 now and i said I have been waiting for almost 15 minutes for you to be finished to get checked in? She made a big stink about it like it was my fault? They should have a check in system but also just better customer service here. I hate that we live in such a rule area so there isn't much options here. I don't recommend this place if you can go somewhere else I highly suggest.

Clare clinic sucks, customer service for the pharmacy is meh, the lady has and attitude always it's…read morelike if you don't wanna work there then get a different job! they're always out of or don't carry medications that should regularly be in stock. I'm about done with this clinic and Peninsula Health