Strikes me as the type of place that does the right thing as a last resort when they have run out of other options - which is to say the least not a great experience. My car front seat stopped working - blown fuse etc. CLEARLY should have been covered under warranty. Arranged for a replacement with loaner car. As I'm about to enter the dealership on the scheduled day of repair I get a text message that they don't have loaner car. So I basically ignore this ridiculously unprofessional communication and mentioned that I expect to be given a rental car. They also start questioning whether it will actually be covered by warranty. Magically they find a loaner car after the text message asked for me to return another day - and finally acknowledge what we all knew the factory issue of course is covered by warranty. What's with all the drama? Car is fixed properly and in a timely fashion - 5 stars here. And they mention some routine maintenance - totaling $160. I okay the work and come to pick the car up. Again work done timely and well as far as I can tell - much appreciated. And the bill is wrong, it's higher. When I ask why the bill is higher I get some nonsensical answer with all sorts of diversions like we applied a coupon, etc. Bottom line is I flat out refuse to pay an amount higher than what I was quoted. They ask for some time to sort it out. After awhile no one returns so I simply leave the details for my credit card and authorize a payment in the agreed to amount and leave. After a longer while, I get a call saying that they will adjust the bill to $160. Why all the attempts to bait and switch? All in all a very inconsistent 3 out of 5 stars. read more

got a car here and really like the car The salesperson "Robert B." is the kind of guy that gives car salespeople a bad name. He was disorganized, which was fine... but he was also a liar. He insisted on calling my the lease company for my trade and told me he took care of everything... and he didn't. So 3 weeks after buying the car I got an unexpected bill from the lease company. The bill wasn't so much the issue as the "unexpected" part of it. I've purchased cars from Fred Beans before and never had an issue... my issue was really more worth the sleazy salesperson. If you should go here and get introduced to Robert, do a 180 and walk out. read more

Wish there was an option for 0 stars!!! Bought a 2016 Hyundai Elantra GT on 6/28/25 and have not yet had one day without an issue. The day we drove it home, the TPMS light came on and has been on ever since, even after 3 service appointments. The first available date we were given for the 1st service appointment was 7/9/25, conveniently well after the 5 day return window but I thought "it's only the TPMS light". Silly me! At that appointment, the only service provided was adding air to the tires and resetting the light. Providing superior service would entail taking one step further and maybe checking for a bad sensor. But no. The car was ready for pick up by 10am. Now, we had already checked the tire pressure and if it was as simple as the pressure was low, we would have added air ourselves rather than drive 30 minutes to bring the car for service. Appointment #2 was scheduled for 7/21/25. Lo and behold, it turns out that there were 2 bad sensors so we were told all 4 were replaced. Yet, later that day, the light was back on. Called 7/22/25 for a 3rd appointment and scheduled for next available appointment on 7/29/25. Isn't that when the 30 exchange policy expires? Dropped the car off 7/28/25 and told service advisor that wheel alignment needed to also be checked. The car was pulling to the left. 7/29/25, service advisor left voice message that TPMS issue resolved but replacement hubcap (missing after 7/21 appointment) hasn't been delivered yet. On 8/8/25, car was ready for pick up. When I arrived, I was given paperwork that says the tech reprogrammed the sensor again, drove the car and light was off. It also said that the alignment was adjusted. I started the car but didn't leave the lot because the TPMS light was still on! I drove it from the back of the parking lot to the front and after parking, noticed the steering wheel was in a diagonal position with the tires straight. Either the tech did not re-center the steering wheel after adjusting the alignment or we now have a steering column problem. Stay tuned for more! read more

I have been buying from Fred Beans for years, and we just purchased our first lease from their hyundai section. The experience was very good, the building is clean, and the staff is friendly. Ask for Anthony Duckett, he is the only salesman we will see, and he will get you in the car that you want. Andrew Cave is the manager, and was also very pleasant to work with. We will be back just to support these two people again. read more

Brendan was a great salesperson and returned my calls promptly. Found a nail in the one tire that they plugged. Two days later I was cleaning the car and found that another tire was cut on the sidewall. Emailed them without a response back. Took the car to a tire store and was told that someone hit a curb cutting the tire and scraping the wheel. it was not done by me and I wouldn't have found it if I wasn't cleaning the car. Once again no return call. Poor customer service. read more

Bought a car with warranty. Car had mechanical failure. Was told due to should staff, the vehicle would take upwards of one week to verify if failure was covered under warranty. 2 weeks later we had to get corporate involved. Still no resolution and several recalls in exact make, model and year of vehicle. Asst. mgr is super rude and unprofessional. Still no call from service manager after 2+ weeks. Total nightmare! read more

Fred Beans Hyundai of Doylestown - Car Dealers Near Me - Doylestown, Pennsylvania

I have purchased two vehicles from this dealership but am finished due to the service department. The deal on the car was okay. The usual situation, low-ball on the trade-in but not unexpected. The problem is with the service department. No diagnosis, just trying to upsell you on services, like draining all the brake fluid and replacing. Had a couple run-ins with a grouchy service consultant. Email complaints went unacknowledged, even though they asked for feedback. Registered complaints with the service manager and general manager (who sent email from one account signed by someone else). I was told that I wouldn't have to deal with the service consultant. Guess who I got on my very next appointment? Yup. The very guy I had complained about. As a result of this lack of customer care I will not be using Fred Beans service. It's overpriced anyway. In addition, I can't in good conscience purchase another car (one every 5 years) from this dealership. If someone shows you your patronage is not appreciated. Believe them. read more

Corey C. 01 6 days ago Bought 5 new Hyundais from Fred Beans Doylestown. Never had an issue with financing. Bought number 6 their and the financing was horrible. Imagine having a credit rating of 810 and not offered Hyundai financing but given a interest rate of 8%. 7.5 from the bank and the dealer added a half percent without informing us. NEVER will webby another car from them. read more

Our family has bought more than a dozen cars from Fred Beans Hyundai over the years and we have referred many fiends as well. But those days have ended. Their customer service has went downhill into the cesspool. My daughter bought Gap insurance from them for a 2021 Kona. She was in a near death accident on July 10th. We purchased another car for her while waiting for the Gap Insurance check to settle the account. Meanwhile the Gap Insurance company sent the check to Fred Beans over 2 months ago and tells us Fred Beans should be issuing the check to us. We have called and talked to staff at the dealership and left messages for the last 2 months with them not issuing the monies we are due. They have giving us the run around. We are now going to have our attorney get involved and we are talking to the Pennsylvania State Insurance Department. I have friends that work in state government that have encouraged us to report the incident, so we are proceeding. Do not buy or lease from this company until they clean up their act. They are terrible. read more

Brought my vehicle in for a specific problem. There is an intermittent power loss that first seemed like a transmission problem. The dealership was unable to diagnose and solve the problem but that didn't stop them from trying to sell me on services that were unrelated to the issue. When the service advisor called me at 10:00 he tried to sell me an oil change, tires, alignment, and brake fluid change. They did recommend a fuel induction service which had a minor chance of being related to the problem, but ultimately was not. Dropped the car off the night before for an 8:10 am appointment. Asked that car be ready by 12:00 pm. Received a text that the car was in for service at 10:00 am. I never received a call or text that the car was finished, but it was not before 3:00. . On top of that the service writer, Thomas was extremely rude and unprofessional. I guess not calling, even though he said he would, was his final act of spite which just demonstrates how unprofessional he is. I will not use this service department again. In addition, I have purchased two vehicles from this dealer but will not do so again. There are a lot of choices out there. May as well go someplace where your business is appreciated. read more

Can't say enough great things about Fred Beans - himself, Kyle Hill, and the rest of the service team at Beans. We bought our 5th Hyundai here - a pre-owned 2019 Elantra - and it is terrific. You need a Hyundai? Go to Beans, ask for Kyle Hill (there are like 3 guys named Kyle here) and tell them FLAM sent you. And thank you so much to Mr. Fred Beans - for lunch and great cars over many, many years. read more

My daughter contacted Fred Beans Hyundai about buying a used car,now we knew she didn't have the best credit but still wanted her to try and have her first big girl responsibility and help build her credit,Oh my what a disaster trying to deal with them,first they never called back at or anywhere near the times they said they would,she kept having to keep calling them,so this what they did or what I suspect they do,PA has a cap of 21% interest on a used car that is 2 or older years old,so they shop for a loan out of state so the loan won't originate in PA and charge what ever they want,they tried to stick her with a over 400 hundred dollar a month loan on about 6,000.00 worth of finance money,that loan at 24 months would have been around 50% interest or 60% for 36 months,No wonder they have more one star reviews then anything read more

What you would typically expect from a used car dealership. Inattentive sales staff who do not communicate clearly, a finance manager who ignores you the second your check clears. We traded in two vehicles for significantly less than they were worth, and were aggressively pushed into warranty packages for the vehicle. We were told they could be cancelled and we would be reimbursed the prorated amount, so we agreed. A year later I am trying to cancel the warranties and the finance manager won't return my phone calls or answer any emails. I have been trying for over 4 months to cancel these warranties, but it is impossible. I am now having to deal with Hyundai corporate to get this resolved. It has been an absolute headache and a nightmare. Every month that goes by is less and less that we could have refunded to us, and they just don't even pretend to care. Do. Not. Buy. From. Here. read more

When I say Fred Beans Hyundai is the best in the business that's an understatement. I've bought 5 cars at their location, and everything is always top notch. When I recently purchased my 5th car I was not happy overall with the car itself and nothing could change the fact that I wanted my old car back (which I of course had purchased there.) And for no other reason than being a class act they let me have my old car back after 5 days. I can't even express my pleasure in what they did. I have to thank the entire professional staff at Fred Beans Hyundai of Doylestown. Thank You! Jeff S read more

This is the worst and most predatory and unprofessional car dealership I've ever been to in my life. they harassed my wife unprompted and when we complained the manager just takes "kyle's" side. so looking at all the yelp reviews from all the Fred beans, it seems that harassment and insane business practices are taught and rewarded. I think the reason they sent out the email about "giving us an aggressive offer on a crap car" that we got conned on and never once said we blamed them for even though KYLE was accusing my wife of doing just that via text for about an hour, Im guessing that sales are terrible right now since they're just a con job now that the newer car dealers with better practices have come around, so they're just saying screw it let's just screw every customer and try to rob them for every penny. I honestly can't believe there hasn't been a class action lawsuit or harassment suit to date and believe me Ive seen the other review sites and can say that they're definitey buying good reviews on all the main Google searches it's the oldest trick in the book I bet when Paul and Kyle are cackling over conning someone they're making fake profiles and laughing about how they screwed over so many people. read more

Fred Beans Hyundai of Doylestown - Car Dealers Near Me - Doylestown, Pennsylvania

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They put the WRONG VIN NUMBER on all paperwork! If I was to get pulled over or if I had gotten into an accident I would be fully liable for all damages despite having insurance! They did not even properly apologize for making me come back to resign all of the documents, even though I had to drive for more than an hour both ways. When I initially bought the car they didn't even detail it and told me to come back to get it done later, so my new car purchase didnt feel as new and shiny as it should've. read more

Fred Beans Hyundai of Doylestown - AVOID AT ALL COST!!!! They put a WRONG VIN NUMBER on all of registration and financing paperwork!!!! - Car Dealers Near Me - Doylestown, Pennsylvania

Last year I took my car in on a Saturday in the hot summer. It was due for an inspection. I was told that I needed a tire patched. I asked if I needed a new one and was told no. On the way home a loud noise occurred. I stopped and found out my tire was completely shredded. I had to wait for it to be towed back to the dealer. I was told that this never happened before but there was no apology. They then took about 3 weeks to send it out and fix it. Now, I am absolutely afraid to take my car back there. I wish I could but it was a terrifying experience and I could have had a bad accident. I should have written this awhile ago but since I am getting notifications about returning there I thought I would post this. read more

Worst service ever. Husband has bought and serviced his Hyundai's with them for years. Never again. They don't honor their warranties. They don't correctly document what has been done with the car to put a claim in for the warranty. We have taken the vehicle back no fewer than three times in as many months. Each time we leave the vehicle there. Husband had to rent a car to get back and forth to work. Doylestown is not close to us. Wasted time, money, and gas. They are giving us the run around and offer no helpful solutions other than to keep bringing the car in again and again. For what??? For them to not document their findings?? So eventually car will be out of warranty and we will have to pay for expensive repairs??? I don't think so. Perhaps it's time to have consumer advocates get involved. read more

This dealership has had my car for weeks to replace an emissions part that is clearly covered under The Federal Emissions Warranty and Defect Law. They refuse to accept that and will not answer my calls or email. Their service is sub par at best. I know this is not how Fred Beans wants to run his business but he needs to know how terrible it is. They do not know the law. read more

Only the best of things to say about Fred Beans Hyundai! I worked solely with Chip Clements, and he was professional, knowledgeable, and kind throughout our entire process. If you're looking for a great deal and great service... this is the place for you! read more

By far the BEST experience with a car dealer. Hands Down . We have been leasing Hyundai Santa Fe for 9 years and when we decided to take the plunge and make it our forever family car the dealership that we dealt with for 9 years could not get what we wanted and the payment at an affordable rate! Well guess friggin what!!! Kyle and George did!!! And guess what. Via the internet and texts and a simple phone call! Real people doing amazing things for real people!! If anyone wants to call me feel free 215-852-8074. These guys are honest, they have integrity and they are REAL!! I still cannot believe the car we got(car of our dreams) at a great price!! Hats off to you MR.Bean. I know you and you staff sleep well at night!! Regards, John A read more

Fred Beans Hyundai of Doylestown - 2020 Santa Fe - Car Dealers Near Me - Doylestown, Pennsylvania

I really wanted to give a good review for this place unfortunately that's not the case. They had a listing up of a used car, great carfax, one owner and regularly maintained. The previous owner of the vehicle seemed to take really good care of this vehicle. This listing had been up about 10 days by the time I saw it, inquired about it for them to tell me it hasn't even been looked at by the mechanics then when it was looked at they said it had too many problems and it can not be sold. When questioned about what was wrong with said vehicle they just said "I don't know. It wasn't worth fixing it. Sorry." I don't know about you but it seems quite unprofessional to post a vehicle that hasn't even been looked at yet to see if it's worth selling. Not to mention when we went in person to physically see the vehicle it was no where on the lot and when the salesperson went to asked the used car manager where it was he said it was up on the lift being looked at. My husband and I talked to two different salespersons and they both acted a little bit shady and could care less about even making the sale. Isn't that their job to sell cars? Honestly upsetting. We were just looking at a newer car that would be safer for our newborn. Listing is also still up after they claimed the car is sent to auction. Hmm. Shady. read more

Fred Beans Hyundai of Doylestown - Texts from a salesperson about the vehicle. - Car Dealers Near Me - Doylestown, Pennsylvania

If only there was a "zero stars"option! I just paid $150 for a fuel leak to be fixed , and it's still leaking! Should have known something was up when i picked up my car and they had the wrong keys stapled to my paperwork! This place is awful! Smug, unprofessional service representatives and an arrogant service manager. i have not once been satisfied with my experience at this service center! I once has them do a routine brake jo, they jad my car all day and when i called to inquire they said they wer machining my rotors and it would be done soon. I pocked the car up and startes driving home. Not half a mile down the toad the brakea were grinding horribly. Upon returning to the service center i was told i needed new rotors! What?! I could go on & on... read more

Christine was phenomenal! She provided a great car shopping and buying experience. She's detail oriented and gets to know her customers. I'm pleased with my purchase and absolutely recommend Christine as well as all the team members at Fred Beans Hyundai of Doylestown! read more

Purchased a vehicle from Fred Beans Hyundai and was treated very respectfully and professionally by Mr. Tim Bergey. Tim was very good at not wasting your time or giving you the double talk you get most from car dealerships. Tim was great and a pleasure to work with. read more

Worst place I've ever had the displeasure of walking into. I have always been told not to shop and Fred Beans and now I know why. They will rob you of every penny have with a smile on their face. AVOID AT ALL COSTS! read more

I rarely write negative reviews, but I don't have 1 positive thing to say about Fred Beans (FB) Hyundai Sales or Service. Prior to 2019, we bought and serviced many cars at Conicelli. When Doylestown became more convenient, we decided to try FB. We leased a 2019 Kona and purchased a Tucson there in May 2020. For the Tucson, we were quoted a price and accepted it. Instead of contactless delivery we had to go to the dealership to complete the purchase. When we did, the price was $500 higher than agreed. We sat masked in the showroom and finally left without buying the car. FB called later, offering us our original price and contactless delivery. After dealing with the FB service team that treats us like more of a nuisance than a valued customer, we still decided to buy out the Kona lease at FB. We received emails from our salesman, Kyle, so I called him to set up an appointment. I began by saying he 'sold' us our leased 2019 Kona. He said he was not our salesman for the lease. I said his name is on the paperwork and we received emails from him recently. He again said I was incorrect; we must have dealt with the other Kyle. He said he has many customers and can't be expected to remember us. Normally, I would expect a salesman approached for an easy sale to just agree, but not Kyle. I was frustrated but decided to keep going. I told Kyle I wanted an appointment for my husband and I to go over the details and complete the lease buyout. Kyle only wanted to deal with me by text. I was hesitant but agreed. I was on another call when he first texted me, and the texts kept coming. They were questions I had already answered or questions I needed more information about. I think I replied and said I would rather talk live again than continue texting. He then started calling me, and then texted to tell me he got my voicemail. I replied, saying I was on another call and would text back when I was free. On our 2nd call, Kyle first explained the reason he had said he was not our original salesman was because the car is in my husband's name and he couldn't find it in the system. He kept asking if I understood why he had argued that he did not handle our 2019 lease. It seemed more important for him to be right than to sell us the Kona. Kyle finally started asking the same questions as before about my buyout requirements. Some required additional cost information from him, as well as discussion with my husband. When I voiced my frustration (without cursing or screaming) about being expected to have all the answers and having to communicate by phone or text, rather than an in-person meeting, he told me he has never been talked to like I was talking to him, and he was fine walking away from the deal rather than dealing with me. It was clear our lease buyout was not important to him or FB. I continued trying to move forward and answered his questions as best I could. He said he would text the numbers to me, which he did, with little explanation. After more texts back and forth, I asked him to email detailed pricing. He later emailed some details, but not everything I needed. My husband and I discussed the phone calls, texts, Kyle's rudeness and lack of interest in our business. We decided to contact Conicelli again. Our previous salesman had left, but I was forwarded to another, who worked with me, then emailed detailed pricing. Conicelli's price was about $500 cheaper than Kyle's FB price. Even though the lease buyout cost was specified on our 2019 lease, the fees were lower going with Conicelli. We made an appointment, met the salesman, completed the buyout at Conicelli. We also learned Conicelli receives calls regularly from unsatisfied FB customers looking for another local Hyundai dealership. We also have friends who recently had a very negative FB experience with body work scheduling and completion. We will never do business with Fred Beans again and do not recommend them for anyone! read more

I would not recommend taking your car to this dealer. The mechanic who worked on my Car, cut wires and threw out the module (after market)of my blind spot system. The service manager maintained that the mechanic did not cut wires and removed the blind spot module. But I have pictures that show the cut wires and harness, minus the module. They are liars and can not be trusted. Buyer Beware! read more

Fred Beans Hyundai of Doylestown - Another perspective of the cut and taped wires - Car Dealers Near Me - Doylestown, Pennsylvania

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They are taking 3-6 months to replace my engine and won't provide a rental car. Do not buy from them.

Caveat Emptor I took my wife into Fred Beans Hyundai Saturday 12/28 because they were having and end of year blow out and our lease was coming to an end in a couple months. I worked in dealerships for a couple decades so I was comfortable and completely understood how it took nearly all day to accomplish the trade. My wife found a lease turn in and fell in love. I'm a Ford guy, she likes the Hyundais, go figure. It had been such a long day I told them not to even wash it because we just wanted to go and eat. It is now about 5 months later and not only did they never schedule or even call us to schedule the remote start we paid for, but they also decided not to completely pay off our lease. That's right, they payed the last few payments, but left a balance. When questioned, they cite a slip of paper that I signed agreeing to it, so I have no recourse. I am not that old, but I don't remember signing anything like that. I am sure I did. What I remember is the finance woman telling me that I wouldn't even have to make the first payment for 6 weeks. So, in summation Caveat Emptor, LET THE BUYER BEWARE!!! Doug Walter read more

I had an exceptional experience buying my 2022 Hyundai Accent from Fred Beans Doylestown. Cody went out of his way to make my car buying experience amazing and made me feel like I was a part of the Fred Beans family. John worked hard to get me the best deal for financing. This dealership is fair, honest and will go above and beyond to get you the car you want. If you want a hassle free, no pressure dealership, this is the place to go. read more

I had a wonderful experience working with Tim Bergey. He is a upstanding man, honest and kind. Cathy was a pleasure working with getting me a loan that worked for me. Thank you Fred Beans for having a wonderful staff. Your a lucky man. read more

4/16/2021 Friday. What a pleasure to meet Kyle Scullion. Background: I traveled about 100 miles from very Northeast PA to help my daughter purchase a used vehicle. So while she was working I did the legwork. Kyle was interested in what I thought she liked and what I thought she needed. Kyle and I agreed on the Tuscon, we did a test drive and I was very impressed. Immediately after work my daughter came and met us at the dealership. Unfortunately she had already tried the model of the car and we decided not to purchase it. Kyle was very helpful and considerate and had a wonderful sense of humor I enjoyed joking with him. Kyle is a star. read more

Do yourself a favor and go to another dealer. I can't think of a worse experience at a car dealership. I went here because the place seemed to have a good reputation. The service is horrendous and not worth the premium you pay for a named dealership. We went in, test-drove the car and people were falling all over each other to help us. When we decided to buy the car we were sat down for the usual Sales Manager closing and the guy definitely was dismayed when I told him I was paying cash and started negotiating the price. They tried to ice us by leaving us in the room while they checked various managers etc. I checked in on the crew time to time and they were hanging out in the Sales Manager's office. Finally I went into the office and just stood there until the manager got my paperwork ready. 6 hours of my Saturday gone and I WAS BUYING A CAR. Not that I expect to be treated with dignity at a car dealership, but to make customers wait for 6 hours when its clearly not busy is not the key to customer experience awards. Fast Forward 2 months, and I still haven't seen the title and registration. Apparently paperwork gets lost at Fred Beans quite a bit. Worst part is they charged something like $250 for the registration etc. A month later, I bought a Volvo from Keystone Volvo in Doylestown. Title, Tags and Registration for free and all delivered the same day along with my car. Will gladly buy another car at Keystone or any of the other dealerships before I go back to this place. Never again Fred Beans. I am thoroughly surprised. Wondering if Mr. Beans needs to go find out what's happening here. Pros: They have a big selection and if you buy a new car, no doubt they will treat you kindly. Con: The salespeople are actively unhelpful. read more

Fred beans Hyundai-- well they love to sell you a car. They tout their roadside assistance in case you break down. Unfortunately I needed to use their services the other day. They connected me with a towing company but the tow company WOULD NOT take me as a passenger either home or somewhere safe. When your car breaks down on a road at 9pm at night and you're a middle aged woman being told that they'd be happy to care for YOUR CAR but you yourself are out of luck... And there you are roadside at night, makes you wonder about the company's character. I would think Mr Beans should review who he is linking his company and how their business practices affect his company's rep. Thank goodness I have a sister who was home who answered the phone read more

1 star only because 0 isn't an option. I took my truck in for an oil change and inspection and was told the entire appointment would take an hour to hour and a half at most. After an hour and 45 minutes, Joe the "service" manager came out and told me my tail lights were cracked and it would be $560 to replace them ($220 each, and $120 labor). I told him no way, and 45 minutes later (2 1/2 hours total), I left the dealership. I ordered the tail lights online for $55 each and replaced them myself in 15 minutes. Making the safe and reasonable assumptions that Fred Beans could buy the parts for the same or less, and their trained mechanic could install them in at least the same amount of time it took me (as a software engineer), that means Fred Beans marks up parts +300% and charges $480/hour for labor. read more

1. Would not let us take the car to a mechanic prior to purchasing. 2. They do not negotiate price. So it was the 3rd of July when I put the down payment on a used toyota they got from a trade in. They told me to come in on the 9th after the holiday because the car would not be ready until then. When I called them on my way to the appointment to let them know that I was going to take it to a mechanic due to a car fax not listing services and for my own personal relief -- they started playing games. Eventually I got a voicemail while I was driving to the place from the salesman saying "we can't allow you to take the car to the mechanic before doing the paperwork to buy it because this car is HOT HOT HOT and this has been DRAGGING ON" You guys told ME that the car wasn't ready and told me when to come in. So obviously I wouldn't buy a used car without taking it to a mechanic and I certainly was not going to bank on their "3 day guarantee" Eventually I had my father call the man back to break the deal because I was completely turned off by the place. The guy tried to negotiate with my dad to let them take it to the mechanic the next morning. No thanks, I want to do that part myself. I'm a young college graduate, this purchase is a big deal to me and I wanted to feel good and safe about my purchase. Unfortunately they were pushy and ridiculous. The salesman did email me apologizing for his managers decision to not let me get the vehicle checked out. It was a shame because I liked the car a lot and was excited to purchase it. But hey, seems like I dodged the bullet -- shady and abrasive situation. read more

Called them about a used car posted on the internet. They told me to come in and check it out two days later as an appointment. Arrived at dealership, and the car wasn't even there, it was at the detail location. After some wait, we got in a hot car and drove like 3 miles to this location. First thought, "you had plenty of time, couldn't somebody just bring the car to the dealership?" OK, maybe they were really busy and were rushing to make sure this car was spotless for us to see. Well, the car was there. Dirty. Filthy. Gooey steering wheel. Kids toys, socks, and spills everywhere. Makeup on compartment. Coins. Dirt......... Are you kidding me? "Oh, we can get it cleaned out for you"....So I have to come back another day, and drive the 30 minutes each way again on top of the time you made me waste? "So, what do you think?"....Me: " I'm not buying this car the way it looks. I don't even know if it has scratches, because it's covered in dirt". I just wasted this trip and half of my Saturday. We drove back to the dealership and sat down. He started doing paperwork for the price and invoice of the car. I said: "don't worry about that, we'll talk about the price when (if) I come back.". He said: "Oh, we don't negotiate. It's our policy. We already price our cars low enough". Some nerve! First, how did you even price a car, when you don't even know what it looks like or the condition?? Secondly, buddy, heaven is negotiable. Don't be telling me "we don't negotiate"....we'll see about that. read more

Rude rude rude!!!! I've dealt with the service center twice now. Originally I work with Joe and he was great (didn't work with him the seconds visit)but I had to take my car back a week later and from booking the appointment to dropping my car off everyone was extremely rude. I ended up telling them I'd be going to a different dealer and will never be returning. I ended up go to a different Hyundai dealer and it took the mechanic 5 mins to figure the problem out and order me a new radio. read more

I did a search on AutoTrader for a specific car (a low mileage manual transmission Veloster) and the best deal seemed to be at Fred Beans. I went there and the car was exactly as advertised. It drove like brand new, and they even put brand new tires and new brake pads/rotors on the car. The KBB value of this car was around $1200 more than they were asking, and I still was able to negotiate a lower price with them. The balance of the 10yr/100K mile warranty was transferred, and for a small amount more I upgraded that to being bumper-to-bumper. There's a lot of bad reviews about this dealership on here. But keep in mind, most people only seek out to review something if the experience was bad. This place sells 1000s of cars and you're looking at dozens of reviews. Give them a chance and use some sense when you shop. If you don't like the deal, don't buy it. But I'm happy with the way they treated ME. read more