Did not refill car with oil. Put a hole in air filter, and left the undercarriage protector…read moreunclipped and hanging. Had to come to my house to put oil in after my car check engine light came on. Missed work time and car was in the shop for a week. They are denying everything and even blocked my calls trying to get them to refund my oil change that never happened. Worst place every. Never go here

We just returned from this business and had a very bad experience. One of us has been going there…read morefor 12-15 years and one of us has been going there for three years. There are two trucks and one car. Every 3000. miles these vehicles get an oil change from this business. Every time we have been there every one has been courteous. It does not take long to do the oil change. This time one of the trucks was brought in for an oil change. This truck needs specific oil and a specific oil filter. We told them about the items that we brought in for the oil change. There was someone new who we spoke to and he told us that the oil and filter we brought did not matter. The oil change would still cost $50.00 using the oil and filter. Previously we were charged $30.00 for an oil change. We left because that was ridiculous!! I said it was stupid. The man said said the oil change involves labor as well. The labor then is $50.00 I asked, and he said yes. Apparently if someone brings the specific oil and specific oil filter they want to be used, that person will be charged the same cost as having the full service. Considering the complete oil change service is $50.00, then the oil and filter are free because I was told the labor cost is $50.00! We did not receive any explanation when we questioned the cost of the service with using our own supplies. We will never return to this business!! We will also tell others about our experience. We will tell others not to go to this business for an oil change!! We just returned from a local inspection station and auto repair shop. Their price for an oil change is $25.00 !!!! Maybe not as convenient, but Half of the Price being charged by this business! And all they do are oil changes at this place!

How about putting the oil cap back on the vehicle. That was vehicle #1…read moreHow about tightening the oil filter. Vehicle #2 These guys are either stoned or just idiots. Either way, save yourself some aggravation and don't go there.

I always have a pleasant experience when I go to this Jiffy Lube. I went in for an oil change this…read moreafternoon and was in and out in under 20 minutes. The waiting area was clean and comfortable. Will, the general manager, serviced my vehicle and was very knowledgeable about additional maintenance needed for my vehicle. I will definitely be back for additional services. Thank you to the team at Jiffy!

Just needed a tire plugged, made an appointment and when I got there they took my car in right…read moreaway, and the waiting area was packed with people. I was very happy,and I was home within a half hour. The staff was very friendly and the place was very clean. Will definitely go there again for any of my car's needs. Great value for the money

This Mavis location has exceeded expectations on two different service appointments. The counter…read morepersonnel are great to deal with and my work was completed on time. Highly recommended!!

Not entirely satisfied. We went in to get tires mounted. [New tires] and after, we had a new…read morethinking sound that wasn't there before on the front driver side. Took it to another auto shop to see if they can pinpoint the sound and the only thing they could say is that one of the BRAND NEW parts were now broken. Now these new parts have maybe 50-100 miles on them. If that. Going to call tomorrow [monday] to see if anything can be done. The car has only been driven home [about 4 blocks] and to the other shop [about 2 miles] since we took it to c&j.

It's seems hard to find a mechanic that you can trust, but C&J of Lansdale is just that…read more I've been going to C&J for a few years now, and they've always been great--but this last experience really reminded me why I trust them so much. I had a tricky battery issue that they helped me sort out over the past week, and they were nothing but honest, patient, and helpful the whole way through. They kept me updated, explained everything clearly, and even though my car had to stay overnight twice, once the issue was identified, they didn't charge me for the fix! On top of their top tier service and fair pricing, it's the peace of mind that they offer that sets them apart. I couldn't recommend them more.

Not among the least pricy, but they have better quality balls for you to hit. Also paying by credit…read moreis an option, but the machine takes a long time to complete the transaction. Would keep some cash in my pockets the next time.

This is going to be a tentative change going from 5-3 stars based on the wonders that is 2020. 5…read morestar so please read carefully. This place is for buying gas. I have had less happy experiences with mechanics over the years. OK you're saying gas is gas, take out of pump -put in car-drive away. Simple. BUT in this day and age when it seems like stations raise the price at the drop of a hat then take a LONG time to lower it, This place doesn't. They raise prices slowly and lower them with the market so when they DO put prices up you don't feel like you're getting screwed. This is really important these days. The place is well located and has good hours late in the evening and early in the morning. So why did I scale it down? masks. in 2020 with the amount of, traffic, they get there is a real risk of exposure here but in the work bays, talking to customers and behind the price register? I can count on the fingers of 1 hand the number of times I've seen a mask being worn. I don't know if this is a political statement or a lack of care but in 2020 it is at best unnerving.

It all started with a small taillight bulb. I was treated with warm welcome and genuine listening…read moreand given options. The light bulb was ordered by Tom S. Unfortunately I needed to wait until inspection, due to personal difficulties and the patience was commendable. I really appreciated the kindness and support as life seemed to be out of my control. After the thankfully passed inspection, the car battery had been struggling in cold weather. So as my CBA Mechanical technician Matt was examining the vehicle and battery the alternator gave up. I appreciate how Tom Steven's, CBA Service Manager, careful checked together with Matt all options before deciding that I needed a new alternator. And to make matters even better, they helped me find a replacement alternator that was reasonably priced and quality condition. Since my car is older I was not wanting to pour money into repairs. The communication given to me and updates was so helpful and comforting. I was always aware of what was needed or happening. The diagnostic report and videos on each car concern was outstanding! And I mean outstanding and very informative as to how my vehicle is performing and why certain maintenance must be done. No pressure just made aware. Thank you Tom and Matt for making my car better and safer. I recieved and oil change, steering and brake fluid flush. And even more was able to have my headlights cleaned and trunk mechanism fixed so it wouldn't not fall on my neck. These many decisions were made together and the bill was not a regret but a privilege. The writing of this review is not just to praise Matt and Tom who were the best, and Chip, CBA owner, who shuttled me home and brought me back at completion of vehicle inspection, maintenance and several repairs. I really want to let anyone needing car care and /or repair service to try CBA. (Christian Brothers Automotive)!!! I truly recommend Christian Brothers Automotive! I want to close with a big thank you to AJ, Patrick , Anthony who answered my calls so welcomingly. Also Chip who helped me get home and back. So so good of you!!! And of course Tom Steven's who coordinated all the concerns so relaxingly and smoothly between Me and my Service Technician Matt, who gave quality workmanship and a more functional and safe vehicle for me to drive now!! Thank you Christian Brothers Automotive staff - what a team! I am glad you are here!

I had a very disappointing experience at Christian Brothers Automotive (Montgomery Mall, 565 DeKalb…read morePike, North Wales). My son brought in our car to have both rear brakes replaced. He provided the parts and was quoted about $300 for labor. The shop only replaced one rear brake, discovered the other caliper was seized, and then reassembled the car without calling us for options. Afterward, they informed him the vehicle was unsafe to drive but still charged the full $300 labor fee -- despite not completing the job. To make matters worse, they didn't even have the caliper in stock, leaving us with no solution. This was unacceptable. The lack of communication, releasing an unsafe car, and charging full price for incomplete work shows poor customer service and questionable business practices. Customers deserve honesty, fair billing, and consideration for safety, none of which we experienced here. Thomas Stevens was very dishonest, stating that we resided out of town on our invoice, when we live 15 minutes away from this location. Here at this location, they consider everyone else's position, but the customer. Their practices are unethical, immoral, and unjustifiable. My recommendation is that you search elsewhere for your automobile services as this franchise is anything but Christian based. I have reached out to the owner and I am waiting on a response. I will update this Post upon hearing from the Owner, Chip Eissler. I'm not sure if they're even recognized by the Better Business Bureau. I will look into it.

I had an accident and ran over a rock which cracked my back right wheel. The people at Mavis were…read moreamazing. They removed my wheel, showed me the damage, and helped me contact my insurance company and locate refurbished wheel and spare tire. They went out of their way to locate a wheel for me and get it and install it. the next day I was on the road again and able to drive 100 miles where I can now have a dealer put on a new wheel and tire. they helped me with the insurance company and with locating the secondhand wheel at a different location. They were very professional and kind and helped me when I needed them most. my hats off to them. an excellent job well done.!

When you pay $100 for wheel alignment, you only get your toe adjusted. The camber is another…read moreissue. They won't do this because it's time consuming job. Why don't they say only toes adjusted? It's a ripe off if you are paying $100 to just to adjust your toes.

Called last minute to get my car inspected, squeezed me right in and out! I was able to wait for my…read morecar in The waiting room as well. Great customer service! NEW OWNER is 10/10!! Highly recommend!

Great customer service, reasonable & fair prices. All around honest mechanics. Local shuttle…read moreservice provided. Travis M.

(I've been renting a car for the past few months and the company that I am renting through chooses…read moreto have their cars serviced here.) For the last two service jobs, I was underwhelmed. They got everything done very quickly and efficiently, but I felt that more could have been done, especially considering the fact that I am constantly on the highway. Sometimes, due to the way the car would drive, I felt intimidated by taking long trips on the highway, especially knowing how Philadelphia and NY drivers can be. Your car has to be in top notch condition and you have to be a skilled and aware driver. Today, I was just dropping the car off for a simple oil change, and I wasn't expecting this experience to be any more unique than the last. As a woman, walking in to any car service provider is intimidating, and as a woman who knows cars very well, I don't get taken seriously when I bring certain things to most repair center associates attention that are a concern of mine. I know when someone has rushed through a service, skipped steps, etc. I can't tell you how many times I've asked someone to check my tire pressure or alignment for them to say that it's fine, only to find out that it could have been better. Well, I picked the car up, jumped on the highway, and let me tell you, the car is driving like I just picked it up off of the lot. I don't know what has changed within the past few months, but whomever worked on my car TODAY deserves some sort of recognition because they definitely know what they're doing and do it very well. I hope that they know that there are people out there that pay attention and care about how their car drives and appreciate people who are willing to go above and beyond to provide service that everyone deserves at a reasonable price.

Scheduled appointment for 9 am oil change told might be able to do it by 11 am don't go hereread more

Sorry maybe long, but sincere. First time using North Wales Service center. I've lived within…read morewalking distance for many years and for whatever reasons, I never needed their service. And this time, I honestly did not either. I have a unique vehicle with a 2.4L GM engine. (Polaris Slingshot) Polaris dealers are all overwhelmed with Polaris vehicles service and there is months wait for scheduling. This happens to be a starter replacement on a GM engine. I chose to reach out to a local business. Back on the road weeks earlier. Dean and Chris were both so honest, accommodating and pleasant to work with considering today's business world. Highly recommend using them.

If you need an oil change or any other work done on your car, this place is it. They really go that…read moreextra mile on top of just changing the oil. Also helped me get out of some legal trouble. (only needed an inspection). Plus its right by the train station so you can hop off and pick up your car and be on your way.