Had a great experience buying a car here. Andrew was fantastic, helped us find the right vehicle for our family and didn't try and upsell us. read more

This review is from my personal experience in February 2026. This review was on my to do list and I missed it somehow but I think it's worth still submitting. So, I'm from Texas and was working in the NJ area when I decided to move back home but needed some work done on my 2014 Jeep Grand Cherokee. I'm hoping to keep my Jeep for a long time and I keep it maintained but it's getting older and needs some live sometime. I highly recommend this service department. The mechanic that worked on my Jeep of which I nicknamed "Dan the Man" was extremely awesome! He found an issue that two other dealers (Blufton SC & Savannah GA) told me it was just my tires making the loud noise. Well, it wasn't my tires and he literally found the issue and fixed while he was troubleshooting the main reason for why I was at their service center. The guys knew I was driving back to TX alone and I was literally stranded because of a hazard light had illuminated and my jeep wouldn't start. They fixed everything that I actually came in for, recommended some other things, and fixed the issue that SC & GA had no clue about and I am forever grateful to "Dan the Man" for his expertise and due diligence for my safety! I also truly appreciate Alex, Troy, and Mike! Alex & Troy were the agents that I dealt with to schedule and Mike is the service manager. All of these guys took care of me and I totally trust them! It has been my honest experience that going to a repair service is like going to a trustworthy Doctor. You need to be able to trust that the health of your vehicle is being maintained and you're not told some bogus info just love you expect when it comes to the health of yourself when going to a Doctor. I'm very pleased with the service I received and highly recommend them if you need Jeep Service! read more

I would like the say thank you to Andrew the salesman and Christian the finance manager! Came from NJ to buy a certified preowned 2023 Ram 1500 Laramie, and they made the experience wonderful, no lies! Financed in house, got the extended warranties so by the time it's paid off it's still got a bumper to bumper warranty! I cannot recommend Fred Beans enough! read more

Fred Beans Dodge Chrysler Jeep - Car Dealers Near Me - Doylestown, Pennsylvania

I spent a small fortune for a new ac in my grand Cherokee to have it freeze up after 1 hour driving. brought back multiple times pretty much tells me theres nothinb wrong, brought it in after driving an hr frozen up - tech said yes not normal - next day I was told nothing wrong. Did this two more times - still saying nothing wrong, worst business I've ever dealt with SRay await!!! Stay away! Over 5k dealing w this. I will be posting everywhere !!!! I can't believe they're not taking care of this! read more

I have been leasing vehicles for over 15 years, and unfortunately, my experience with Fred Beans of Doylestown was by far the worst I've ever had -- and it will certainly be my last. From the beginning, the level of customer service was extremely disappointing. General Manager Nick DeSimone was rude and appeared to be focused solely on closing the sale rather than ensuring customer satisfaction. When issues arose, there was little to no effort made to assist or resolve the situation. Since leasing my Jeep, it has not operated properly. I have experienced repeated breakdowns, multiple tows, and the inconvenience of securing rental vehicles -- all for a brand-new vehicle that should not have been having these problems. Each time I brought it in, I was told they didn't know why the check engine light kept coming on and was advised to ignore it. The underlying issue was never properly diagnosed or repaired. After reaching my breaking point, I went to another Jeep dealership. The difference was night and day. They were professional, knowledgeable, and quickly identified and fixed the problem. I strongly encourage others to think carefully before doing business with Fred Beans of Doylestown. My experience was incredibly frustrating and disappointing, and I would not recommend them to anyone looking for reliable service or support after the sale. read more

I will start by saying this review is about a used car purchase and I have not had any interaction with their service department. I am from Long Island, NY. I had been looking for a very specific truck all over when I found a truck that fit the bill at Fred Beans, Bob reached out promptly and I'm glad it was him. Bob was nothing but a perfect salesman in my eyes. From the initial contact to delivery of the vehicle. He made it well worth the nearly 3 hour drive. The experiences I've had at most dealerships near me have always left a bad taste, Not Fred Beans. For once, I finally felt good about buying a vehicle. Christian the Finance Manger was excellent as well. And I'd also like to give a special shout out to Haley as she wasn't even our Salesperson but she was friendly with my fiancée and I while we were waiting. They really do treat you like family here. I almost can't wait to purchase another vehicle because I will gladly make the trip again. Thank you all for being what a car dealership should be read more

Fred Beans Dodge Chrysler Jeep - Car Dealers Near Me - Doylestown, Pennsylvania

Based off their service department I would never buy a vehicle from them. When you call you get a secretary, that secretary will tell you all service reps are either busy, on the phone, or away from their desks. Every time I go in I see 2-3 reps standing around shooting the shit. Once you are lucky enough to get your vehicle in for service they do not give you any follow-up on what is going on. They also are clueless when it comes to "Mopar Warranties". Running out of places to go since Chapman is even worse. I was told by a representative that Fred Beans does not have a tow truck. I used my AAA and the driver showed up wearing a Fredbeans shirt and told me he works directly for them. He also told me Fred Beans has 4 tow trucks. This place is ran by pure incompetence. read more

Fred Beans Dodge Chrysler Jeep - Zoom in. Clearly says Fred Beans - Car Dealers Near Me - Doylestown, Pennsylvania

Bought a Jeep Wrangler from them and had issues almost instantly and their customer service is absurd aka silent when you have an issue or can't see you for two weeks to take a look. Don't recommend and stay away for sure! read more

Buyer beware!!!! Purchased a vehicle less than a month ago from Nate, was never informed it was an "as is" purchase. Now in not even one month I've gotten a flat because Fred Beans had tires on the vehicle that were not equipped for its weight and my check engine light is on. The car has been towed twice now. Fred Beans refuses to do anything to help. Choose one of the other dealerships on Easton and keep driving past Fred Beans!!!! read more

My Jeep had a check engine light warning and the auto shutoff malfunction light appeared. Called Fred Beans DCJ and they can only schedule me a month out cause that's when their diagnostic team is available. That is ridiculous? You're telling me they only have a diagnostic specialist on certain days? Fred Beans? One of the largest car dealers in the country can't afford to hire a diagnostic specialist full time? I'm taking my Jeep elsewhere for maintenance cause apparently Fred Beans is penny pinching and basically saying screw you the customer. To add insult to injury, I had taken my Jeep in for the 80,000 miles maintenance as the manual said, and they didn't do anything, and when I left the next day I had the auto shutoff malfunction warning light go off. Took it to a local mechanic, and reset it, but you'd think the experts at Fred Beans could have seen it when I brought it in. read more

The key fob for my car is broken, so for Christmas a few people chipped in and got me a new fob, the thing cost $200. I called to see how much it would cost to get it activated. I had to contact them 6 different times. I called, they said someone would call me back and no one ever did. I emailed, no response at all. I was actively texting one of their team members and out of nowhere I stop getting replies then hours later Rachael tells me she can't help me, have a good day. So I call again and they tell me the fob activation is going to cost another $70. If I want a key blank cut that's going to be another $55. So far we're at $320 to get a whole replacement key from them, not to mention the attitude and run around I got from the assholes who work there. I called a local locksmith, he told me he could get me a new fob, activate the fob, get a new key, and cut the new key all at my house for $220. Fred beans is a scam. read more

Most recently (December 2020), my partner clicked on a link in a piece of email marketing from Jeep about the forthcoming electric Jeep Wrangler. He just wanted to see some pictures and read more about the vehicle. Like a lot of people considering some future, large purchase, we like to do our research. Since clicking that one link, "Bob" from the Fred Beans dealership calls him several times -- every single day. After several calls throughout the day (my partner has a day job and sales calls he didn't ask for are unwelcome), Bob eventually leaves a voicemail asking for a return call. Then there are the text messages and multiple emails on top of these calls from the dealership. Who taught these people about marketing? Who told them you could harass someone into making a vehicle purchase? What we have decided is we definitely WILL NOT ever buy a car from Fred Beans. As an aside, I was practically chased from this dealership nearly 10 years ago by the most rude salesperson I have ever dealt with. I told him Kelly Bluebook research showed a GMC Envoy on their lot should have a slightly better price and he told me "people don't negotiate prices anymore, but I'll knock $100 off if that will make you feel like you got a deal." I walked out, drove to another GMC dealership a few miles away and bought the same model (different color) and got it for the price I wanted (apparently negotiating wasn't dead yet). Clearly, Fred Beans salespeople don't know how to work with customers. Maybe volume makes up for competence? read more

Ryan Archibald helped me with the purchase of my 2018 Dodge Durango. He was 100% honest and transparent with me. I came from Staten Island and everything that I was told on the phone regarding prices and fees were exactly what was presented to me upon arrival. It was worth the drive because this dealership offered the car for way less than my local dealerships. They didn't charge me any unusual fees at the close of the sale. To be honest I've had a terrible experience trying to buy a car in New York. The cars were over priced and most of them had accidents on the car fax. I will be buying my cars from Ryan from now on. Hey FRED BEANS. You've got one hell of an employee over there. read more

Fred Beans Dodge Chrysler Jeep - Business card - Car Dealers Near Me - Doylestown, Pennsylvania

Terrible. SCAMMERS. Prey on women. Over priced. Unprofessional. NEVER GOING BACK. This isn't my first bad experience with them but it sure is my last! read more

Bought a pre-owned Certifies Chrysler Pacifica you would think they would update the software and put new wipers on the vehicle Brought it in after driving it for a month and the automatic doors won't close they tell me it's a software update issue and that it's not covered by the extended warranty I purchased. I pick it up after service and the issue is still happening I bring it back and they tell me the module wasn't added to the software update when they first ran it. Also ordered a trailer hitch 2 months ago brought it in to be attached and they tell me it will take 5 days to arrive once they order it. What? I should have read reviews before buying from Fred Beans read more

You really think all these people are making these reviews are just trolling? Walk in, first person you see is Tammie. Signs of rbf already abundant. Looks directly at you and back down at her computer. She's literally just staring at it for 5 mins. She stands up, I'm thinking, "it's about time, let's go" Nope, she walks out into the bay and never says a word. This is what you want dealing with someone that has your car. Their whole place fell asleep on the day they were supposed learn customer service. Chad must have put NyQuil in the coffee *edit* They came in after I was sitting here for over an hour to tell me they just pulled the car into the bay. This is pretty evident that the review I typed an hour prior is dead on accurate. "We really apologize" read more

Purchased a used 2019 Promaster from Dustin in sales back in November. I called two weeks ago to try and schedule regular service and no one returned my call. Yesterday we started having an issue with the transmission and the van cannot be driven. Called back today to try and get it towed in this week and the next available service appointment is July 18. We paid $2500 for an additional protection plan and the lip service we received on purchase was them wanting us as customers for life. They have clearly overstretched themselves and we're now out a vehicle less than a year after purchase. We won't be customers for life we will actually never return to this dealer. Instead we're booking with another dealer in Scranton and I would not recommend anyone bring their business to Fred Beans. read more

I had an issue where my one car door would not open due to a fuel sensor. it took 4 weeks to get me in and then I had to come back a few days later after the part arrived. they fixed this issue but caused another with gasoline now pooling and spilling out of the top of gas tank intake. the earliest appointment they had to look at this issue they caused was 2 weeks away. Poor service! read more

If there was a negative review option, I would post that. Wow. I have never been so mistreated in my entire life. My car was in their possession for five months, because of the terrible lifetime warranty my car was unable to be repaired. I would normally not write a review about this since it is really a Chrysler/MVP problem and that's a whole other issue, BUT Bob and Jeffrey Reeb are the two most discriminative, rude people I have ever encountered. They are clearly not businessman. They have made not only mad my life but my families life miserable every time we had to call in. I am 31 years old and had to have my father call on my behalf, because of how rude they were talking to me. Bob has daughters, you would think somebody of that stature would have some more respect. Jeffrey Reeb is the manager and he yelled at me on the phone and told me that he'll never deal with me again. All because I was asking questions. And by the way, my question was about a part that they had lost when my car was towed out of there to actually get repaired by real mechanics. They told me that they didn't lose it, but 30 seconds later when I had my dad called, they were delivering the piece to the autobody shop my car was now delivered too. These guys are a joke, and they are doing a disservice to this entire dealership. I have told every person I know to never buy a car from here again. I am making sure to plaster that all over every single hospital in the Bucks County area that I work at. If you want your car to be serviced for years to come after buying it, do not buy a vehicle here. If you want to be treated with any type of respect, do not buy a car here. If you want answers quickly, do not buy a car here. If you enjoy being discriminated against for being a female, please comment below and I can give you both Bob and Jeff's direct phone number. read more

Purchased my 2014 wrangler rubicon about 1.5 years ago, with 22000 miles. It now (1-2-2019 ) has 33000 miles on it. I am the second owner of this Vehicle, sold by Beans both times. I find that when it rains, I have 1-3.5 inches of water in the front floor pans. It's created a musty smell and moldy carpets and just shouldn't happen. Brought it in to them today ( 1-2-2019 ) to have leak stopped. They claim door seals are bad and will fix for $745 dollars. Yes it's past the YEAR on warranty. But honestly wouldn't you expect recent year vehicle to not flood from the doors? Not very helpful, Rich tosses a card with Chrysler's number on it. At this point I'm waiting for call backs from both places to see what can be done. It's not their fault it leaks, but for a $35000 vehicle you'd imagine they would want to keep a customer happy. I'm feeling positive, and imagine I will have to escalate this. If either party wants to do the right thing...repair something that is a minimum expectation...doors that keep RAIN out...I'll amend this. *** It took some perseverance, but Chrysler ( and by proxy ) Beans took care of the issue for 100$. I felt that was fair. I'm not a jerk off, I just don't want a leaky car. It remains to see if the repair worked, it hasn't rained yet. But I'm hopeful. Because of the mediocre attitude I will give 3 stars instead of 5. Better than 1 tho. read more

They'll rip you off if you're not careful. Check costs with local mechanic before going there.

What a scam these people are!! So I am in the market for a new Jeep. This would be my fifth Jeep, and I have been a Jeep owner/enthusiast for over 25 years. I start my search with Cars.com and whittle down my search to a few Jeeps I like in the area. One of the Jeeps I was looking at showed a Jeep Wrangler Unlimited Sport fully loaded selling for $37,085. All of the images show the bigger tires, lift kit, nav screen, etc. The verbiage in the listing calls out that it has a "Dealer Installed: 2 Mopar Lift". (Screenshots of the ad included) I reach out to the dealership and ask if they can do any better on the price. A few days later their Internet Sales Manager, Umer Khan, responds telling me the base price is $37,085, but the internet sales price is $43,500. I just assumed this was an error... So I respond asking if this is a mistake, and he comes back with 'This jeep is lifted base price is 37 and change we have invested about 8000 in it' For starters - it's a Sport Model. Why would ANYONE pay $37,000 for a base Sport model?? You can get a base Rubicon for that price?! If you pay $37,085 for a BASE Sport Model that they SHOULD be selling for around 27-30,000, I have a ketchup popsicle to sell you. I let him know the listing shows images of the lifted Jeep and oversized tires, and that it specifically calls out the fact that it's lifted with a final sale price of the car at "$37, 085. His response "I can get you the lifted one for 43500 and if you want similar one without lift 36500". So at this point I am just annoyed at how deceptive the ad appears and respond again telling him to update the advertisement because it simply comes across as a bait and switch to me. He says "Sure, I will mention that to my team." So over the next few days I keep an eye on the ad, nothing changes. 3 Separate individuals then contact me each day via email asking me about my experience - including their General Sales Manager John Miller - I tell each of them all of the above I just told you, and stressed the fact that the ad is deceptive and needs to be changed. No response from any of them, and no change to the advertisement. Finally over the weekend Umer Khan gets back to me with the following "I tried to reach out to you to find out which jeep you are interested in I explained about the jeep you looked at online , I apologize for the confusion you are having about the pricing . So are you looking for lifted jeep or just a regular jeep." About the confusion I am having?? Are you kidding me? These people list a Jeep for $37,085 that both shows images and calls out the fact that it's lifted, and then when you reach out to them they tell you it's $6,415 more than the sale price listed on their site? I tell them several times to update the listing because it comes across as a bait and switch and for over a week now they have given me lip service while leaving the listing as is. I stopped being interested in purchasing this vehicle when they told me the internet price to begin with since it is just a Sport model at an ungodly selling price, but I hate it when companies go out of their way to rip people off. So give it a go with them at your own risk. Just one man's experience, albeit not a very good one. read more

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This dealership stinks! I paid over 50k for my truck, cash, and I was treated like dirt. All the salesmen are liars. I kept calling for my plates and title and kept getting blown off. No one called me back. They waited almost 7 weeks to get me my paperwork, because it was never processed. It was processed 5 days prior to receiving. I am a very easy going guy, easy to please, however, they just plain suck. The only standup guy was Mike the service manager. This is the abridged version, I do not want to get into the issues with my vehicle. Steer clear. Anthony L. read more

I bought my Jeep Wrangler here 6 years ago and have had it serviced here ever since. You cannot beat the service you get here, and the price. They've always made room in the schedule for my Jeep, never tried to sell me more services than I needed, kept me informed of the repair process, and always charged me a fair price. They run frequent specials and meet or beat any advertised price. There is absolutely no reason to take your car or truck for service anywhere else. Special "going way beyond your job requirement" award goes to Susan (Service Adviser) who picked me up at the car rental agency after the Fred Beans Shuttle stopped running to drive me back to the dealership, saving me the 30 minute wait for an Uber. All of their Service Advisers are great, but she is extra-amazing! read more

Very shady negotiating tactics. Make up lies about the used cars and the work it needs. I offered the price without the fixes and they didn't do it, in fact didn't even answer me cause they know they are lying. Sales guy was nice but management just messes around. I've heard the same from other people, I will be letting people that I know not to go there. read more

Went to trade in my car "Terry" the used car manager must have been on something for the offer he gave and then had the gal to say my tires wouldn't pass inspection too bad I had it done in September. The sales people are nice but after that it's the horrid used car salesman people everyone hates. read more

Terrible experience. Staff mislead us on price over the phone then brought a "manager" over who said we were wasting their time. Ownership should know how much business these guys are chasing away. We went half hour away and bought same car for the price Fred Brans had promised us. read more

My family purchased a 2021 a Chrysler Pacifica Hybrid in February 2021. Less than a year into ownership, the engine is making an awful grinding sound, so much so we are afraid to even drive it. Fred Beans told us they were booked for over a month in advance and wouldn't be able to help us but we could drop the car off. However, they wouldn't even give us a loaner car until they are able to look at it. That would leave us without a car for over a month. This is an 11 month old car with a severe grinding noise in the engine. If we take it anywhere else outside of Chrysler, it voids the warranty. We are afraid to drive it as is because what If driving makes the issue worse? Then what? I have never been so disgusted by customer service. This car is virtually brand new. This dealership will take your money for a car, but don't expect any type of customer service after they have your money. read more

Brought in my 2018 Grand Cherokee (lease vehicle) since both batteries died and were replaced incorrectly ( outside shop since Jeep service has limited work hours). After a week and $1,288 the "reset" was done, the car finally was working again. I reached out to Fred Beans to see if there was any way the dealership and the Jeep brand will support their customers and ease the financial burden their subpar technology causes. Sadly, this dealership was not interested in customer retention or customer satisfaction. The manager I dealt with basically told me it was my fault the batteries were replaced incorrectly. At no point did Fred Beans offer to remediate the cost incurred on a less than 3 year old vehicle, none of what occurred was covered under warranty nor were they willing to even refund the cost of the batteries themselves. Lease is up in April I will be taking my business to GMC and advise you to do the same. Poor customer service, poor service overall, Fred Beans and Jeep are very overrated. read more

Truly the worst dealership I've encountered. Last summer (2017) I was in the market for a lease of a new Wrangler for my wife. The terms I wanted (15k/yr) were unheard of for the Sales person and Sales Manager and when I finally did get a price, it was astronomical. 2 days later, I leased a higher trimmed Wrangler from another dealer at almost $100/month cheaper. Fast forward to June, 2018, and I am in the market for a pre-owned Toyota 4Runner. I find that Fred Beans Chrysler/Dodge/Jeep has two of them on their lot. I go to their dealership and not one person approached me, even after standing in the showroom for 5 minutes waiting. I asked a sales person who was one of 3 or 4 doing nothing, and he told me he'd find someone to help me (not sure why he, himself, couldn't help me). 10 minutes later, no one had yet came to help me, so I left. Two sales this dealer has passed up from me in less than a year. Never again. read more

Bought a Jeep Wrangler Unlimited and could not have had a better experience. I worked with Ted and he took care of me from requesting a quote online to suggesting something that actually worked out better and following up with me after I bought the jeep. My kids love the wrangler. We have taken it off road on Assateague Island and never got stuck. Overall I would highly recommend Fred Beans and Jeep. read more

Worst experience buying a car. Went in looking to buy a RAM 1500 and were sold on the vehicle before even contacting the dealership. The sales person was not respectful nor attentive making us reconsider purchasing the vehicle all together. He confused us several times with other customers of his and mislead us through the buying process which we were unaware of until we were at the stage of speaking with the finance manager. If buying a vehicle strongly consider another dealership in the area that will give you good service and treat you like a valued customer. read more

If your livelihood was based on selling cars, you would think the sales people would know the inventory cold. Not the case today. I'm always leery of a car dealer with lots of sales people sitting around on a Saturday. There's a reason why so many alternative car purchasing options are available today - no one wants to deal with most car dealerships. read more

The absolute worst experience with a car dealership that I've ever had. From the day I signed the paperwork they couldn't be less helpful if they tried. Got a flat tire, they told me it would be 10 days before they could get another one. Had it replaced the next morning at local shop down the street. Air suspension broke and they told me they needed to order a part. 1 1/2 months go by without a call. I call them, yes part is here and been here sorry we didn't call. Brought my Jeep in to have part installed. Also requested oil change and tire rotation. They charge my Jeep Wave acct for tire rotation. The tire I replaced had a yellow circle stamp on it and it was in same position. Never rotated tires. Who knows if they even changed my oil. Call up assistant service manager and his idea of a "fix" was for me to take another morning off of work and bring the Jeep back and they will promise to rotate them. I never leave reviews but I felt I had to on this. Hopefully you read this and beware. I tried to warn you. read more

Wonderful experience buying my first car! Shawn was a great help and helped me pick out the perfect vehicle. Very professional and knowledgeable. Will definitely be recommending to friends and family. read more

Went here on Saturday to look at a used car. Found a couple of issues that we wanted the service department to look at. Were told they would have them look and get back to us on Monday. Monday comes, nothing. We contact them, nothing back. Wait until Tuesday. Contact them again. Nothing. Finally they left a voicemail that they sold the vehicle to another customer. Right out from under us. The most unprofessional I have EVER seen. This is why we will NEVER buy a vehicle from any Fred Beans locations. They obviously do not care about their customers. read more

My car would not start and I had it towed here. They had worked on my car 3 times for over a week. Every time I received my car back, a week later it would not start. Even though they sold me on hundreds of dollars in parts and labor and claimed that they fixed the issue. After receiving the car back the first time, there was a hole in my muffler and the tire pressure sensor was broken. They proceeded to try to sell me on getting those fixed, even though when the car arrived there those two items were not broken. Called to complain to the manager and demanded that they fixed the issue this time for free and he then told me "why is it our fault your car isn't fixed?" The next phone call I made was to the Better Business Bureau. Everyone that I know who purchased a car here regretted the purchase at this dealership for the lack of customer service and overpriced vehicles. The Jeep dealership in Horsham has the same vehicles with better warranty for over $5k less. I would recommend riding a horse before trusting this dealership to even put air your tires. read more

I saw a 2017 Subaru Impreza on their website that had 77,000 miles. However, when I checked the Carfax, it had 27,000 miles. I spoke to a salesman and told him of the error. He said that it was a misprint, but that I could have the car at the lower price. All good, right? I decided to have the car delivered, due to Covid-19. Big mistake, I should have just gone to get it. The salesman said that he was driving it to my house. I thought that was weird but didn't say anything. He showed up at the house with the car, which had a huge dent in the driver's side rocker panel. He had some long convoluted story about what had happened. Supposedly it fell off a car lift at the shop, but I think he ran over a curb on the way to my house. Nobody had looked underneath the car to check for additional damage, and he still expected me to take the car. He said, " You're already getting over $3,000 off the car."Um excuse me, does that mean it's alright to give me a banged up car, just because I got a good deal. I told him that I wish he would have called, and I would have saved him a trip. I told him to take the car right back. After he left, I immediately called the dealership and left a message for finance, telling them that I need my deposit money back. I haven't heard back yet, but I already contacted the bank to do a charge-back on my credit card. Don't deal with Fred Beans! If you get a good deal, I guess you are a total lowlife in their eyes. Plus they don't know what they're doing. Unreal!! read more

I am surprised of the ratings of this dealership , I'm thinking that when the car market was better and the humans working in that building were moral and wanted to provide good customer service ?? Now they are the rudest group of people I have ever had to do business with . They are condescending , rude and only want to do business with people who want to buy a new car . Forget it if you want to buy out your lease ( yea I'm aware they loose money) or get into a new lease ? Didn't even try to talk to us about our options , just told us that they were too busy to help us and that " it was not advantageous to help us on a weekend or holiday since the company wouldn't make money " Omar should not be in management as he is not customer focused nor does he provide a experience I would recommend to anyone . He is rude and I could over hear him talking in his office about how silly we were to come in on their busy days . Anthony should never be used as someone to sell you a car . He had been emailing us for months to assist us incoming to the end of our lease , we came in and asked for him , as he walked by us made snide comments to his coworkers about our arrival and there's no way he could help us with that today . He walked up to us looking disheveled and rudely shook our hands with a weak hand strength and poor eye contact. I will never do any business at this dealership again . There is a way to provide customer service , there is a way to treat people , and if you are looking for a reliable car , kindness , and a positive experience do not go to this dealership . read more

Work performed: Transmission replacement on a 2016 Dodge Grand Caravan. State Inspection and Emissions. Oil Change. Blinking engine lights cause lots of stress. As a single Mom of two small children I have little time nor patience to suffer foolish car dealership razzmatazz! I prefer straight talk and minimal filibuster. My Service Rep was Rafael "Ray" Melendez. Ray is newer to the Fred Beans service team but I found him to be very professional and courteous. He had a positive and high energy persona. Even when service took longer than expected because of warranty issues Ray was gracious and took time to explain the predicament in detail. At times, I was not so gracious and amiable but Ray remained calm, cool and a pillar of professionalism. Fred Beans management should reward him for his efforts to get my minivan fixed. I usually don't go to the dealership for oil changes... but I think I will return. read more