I was met with a friendly and polite employee. When I picked up it was the same. No issues with the…read moreprocess at all. I am baffled by some of the poor reviews. My experience was great.

I have never had an issue here and have dropped off suits periodically for a couple of years. Good…read moreprice $9 even for suit coat with pants. I like it that it ends up at even dollar amounts. Staff friendly and suits are ready in a couple of days.

Breeze has such friendly employees and their updates to the facility is great! Very clean! Highly…read morerecommend going there for your laundry needs!

If i could rate this place a negative star review i would. This place is disgusting. I came here to…read morewash a load of clothes, a loaf of towels & 4 big blankets. I noticed they had a big washing machine which i was excited because maybe i could get all of my blankets done in 1 go... $18.00?!?? Just to wash? As i loaded my towels i realized that the detergent area was quite gross, but i mean.. it's a public laundry mat. I didn't mind that. It was after the load started did i notice the build up of green algae and brown and black stains or something on the inside of the rubber. This comes from not cleaning the machines regularly. Which is crazy given the amount i paid to do the load of towels was $6.00, and i haven't dried them yet. I went over to the other side to load my clothes in i see these signs that say "no blankets, no dog begs, shoes ... etc..". which now I'm thinking "wow thats great that they have a separate section for just clothes.. (keep in mind i have my blankets in my cart bc i am waiting for an open washing machine on the other side) the worker, comes to around the dryers and speaks very loudly so that everyone else can hear.. "excuse me, no blankets over there". As a customer i was shocked because how rude is it to embarrass someone because of the lack of context. I replied embarrassingly "yes, i know.. i saw both of the signs.." Anyways, moral of the story this place is overpriced and ABSOLUTELY DISGUSTING. Photos for example.

I've been using them for 18 months now. For the most part I'm pleased. The cleanliness of the…read moreoverall place is not so good. It's close so I overlook things.

Springfield Family Laundry is simply the best. The manager, Peta, will take care of your clothing…read morebetter than you do yourself. She does for me and I'm sure she does for everybody. And reasonable prices. Cheap on comforters, cheaper than anybody. I just like this place, the clothes cleaning, ironing, folding, hanging on hangers. They do it all good.

Took in a suit to be altered and cleaned. I'm a bit of a weird fit (very short), so nothing ever…read morefits great. The tailor, Travis, did an amazing job listening to my wants and needs for the fit. Suit came back clean, sharp, and fitting perfectly! Staff also was kind and helpful!

I had a yellow suit jacket that needed to be dry cleaned. I sent it in Lloyds on April 9. After I…read morepicked it up and took it home, I noticed one of the front buttons had gone missing. I called Lloyds and the staff told me they could either find the missing button or find new matching ones, and that I should bring it to their location to take a look. We went there on the next weekday on April 15. A staff member met us and said they will sew the button on if they could find it. If not, we would be contacted of any action beforehand. We waited one week, but never received any notification. So we called them the next Monday (April 22). Surprisingly, they told us over the phone that the buttons had already been replaced, even though they had left a note saying to notify us first. After me and my daughter arrived, we found out both buttons were replaced - and they did NOT match the suit at all (See pictures). The best word I could associate with it was "silly". The staff themselves said that the tailor had done a terrible job. They told us since our piece of clothing was cleaned at their place, they would be responsible for any costs present. But this time, they suggested that we give the tailor, named Travis, a call before he changed the buttons by ourselves. The next day my daughter called him first. Afterwards she gave me a call and I could tell by her shaky voice that soemthing was wrong. I asked what happened, and she said Travis had acted ridiculous over the phone and his voice gave a purposeful sense of hooliganism. I then called Travis, and confirmed just how unprofessional and insolent he was. I must say I've never encountered such an ill-mannered person before. Besides his poor attitude and peculiar tone, he was also being unreasonable. He never listened to anything we said, he only forced us to take in his three opinions. First, he states it wasn't his fault, because we dry cleaned the suit at the Golden ave location, and he works at the Sunshine St location. The issue had nothing to do with him. Even the staff couldn't believe what he said, since all clothing that needed tailoring was sent to the Sunshine st location. Second, when we talked about why he didn't even let us know before replacing the buttons and acted on his accord, he stated things like "...So?" and "What do you want me to do?". He clearly did not look at the attached note to call us before any action was taken. He kept his tone very dismissive and careless. Third, a tailor should portray professionalism and know what can go with what. Travis does not portray that skill at all. He said the buttons looked great and matched so well with the suit. Besides that, he placed the buttons in an awkward diagonal position. Travis was being very unreasonable and he started acting up himself, and later hung up. I still tried to come to a resolution with them, so we tried to contact the manager and file a complaint. The following day, I talked with the manager and found that was not possible either. The above highlights my nightmarish experience with Lloyd's dry cleaners. It is most definitely the last time I do business with them. This is not something so simple as a "button problem". This whole terrible experience demonstrates their lack of quality service, managment, and commitment. Had they been honest with me and told me that they weren't able to find a proper match, I would have handled the situation myself and actually find the right buttons with a real tailor (Which is what I am doing now.) It looks like they don't know this jacket wasn't cheap and that they shouldn't have treated it in such a manner. As a single customer, my impact likely won't be huge. But I hope that those who read this review will avoid falling into the same bottomless pit I did. I've finished my part; the decision is yours to make. Pictures 1&2: the suit's model/design. Picture 3:original buttons from the cuffs. Picture 4:the replaced button. Picture 5:the ruined suit jacket. Picture 6:the staff member's note.

This was a very fragile shipment and I am pleased to say it arrived unbroken. The family…read morerecipients were VERY pleased with the professional packing and are happy to add this special mirror to their home. As always, the owners do a first class job. We have been entrusting our dearest possessions to this shop for the past 10 years, when we first moved back to my husband's hometown. We have never been disappointed!

Efficient, friendly, and I enjoy supporting family owned businesses!! Cute little store with all…read moremailing needs, I bought a cute set of red-white-blue earrings.

Sno-White Cleaners is my laundry of choice. Friendly and personal service. They always greet me…read morewith a smile and remember my name and special instructions.

My complaint is not about their cleaning, but their business practice. I'm sure some wonderful…read morepeople work there, and do their best. I called one day to ask the price of laundering men's casual slacks (think Docker's), and men's shorts. The kind lady gave me both prices for laundering each and dry-cleaning each. When I took them in THE NEXT DAY, a man was working at the desk (looked like an owner doing bookwork or a deposit) with a Braden's dry-cleaning van parked in front of the door. I assume common ownership. The man wanted to charge considerably MORE than I was quoted the day before. I showed him on THEIR business card where I'd written down the quoted price to me THE DAY BEFORE. He insisted I was wrong, emphasizing I HAD MADE A MISTAKE. It's possible the employee or rep I'd spoke with did make a mistake, and had he been respectful I'd have been understanding and paid the difference. . . . But (1) not only was he insistent that he would not honor the less-than 24-hour quote, BUT (2) he persisted in telling me I WAS WRONG stopping short of calling me stupid. I've been in business for about 50 years. I've always treated EVERY CUSTOMER with respect and honor and never knowingly insulted them. I want them to come back again and again, and they have. I certainly wouldn't lose a customer over fifty cents! I've absorbed thousands of dollars in fifty years. Consequently, I can't patronize Sno-White Cleaners. Beware of up-charging.

I have been taking my clothes here for the last 5 years and they always do a great job. Friendly…read morestaff that takes pride in their work. Great customer service!

I'm a welding contractor that requires a specific type of heavy starching. I brought my whole…read morewardrobe of welding shirts and jeans to them. They starched them just right and highly recommend.

Just moved to Springfield from Dallas Texas and purchased a vehicle …read more Arrived at this location and met the most amazing employee named Robin . Her customer service was phenomenal. She reviewed and processed our documents and gave crystal clear instructions and directions to the County Tax Office located in the basement of the Courthouse. The office manager must be super engaged to have employees who treat customers in such a professional manner. Highly recommend this location and staff .

Johanna helped me tremendously in preparing and submitting the required paperwork to the Department…read moreof Revenue (DMV) to get an old family vehicle that had been in my garage for almost a year declared abandoned so I could take possession and title it and sell it to get back some money owed by the family member. She's an asset to the Glenstone license office. Johanna is very patient, knowledgable, friendly, and very customer oriented. I would give her 10 stars if this website would let me. Folks, if you have any kind of problem or question about licensing vehicles I highly recommend the Glenstone office. And especially Johanna. Thank you Johanna!!! You're awesome!!