I bought a super cute dress in the smallest size available at the time I was shopping. The dress…read morewas large for me but I bought it anyway knowing that I would take it to be altered. The length of the dress was already fine so no hemming to shorten the dress was requested or necessary. The dress is quite roomy in the arm holes due to being a little large for me. After a seamstress had pinned up the requested changes a different seamstress took my dress to the service counter telling me it would be ready 1 week from today. Me: " That sounds great" There was a small order slip with $65 already written on it. She asked my name and phone number. She wrote my information on that very little slip. Then she says: "That will be $65" Me: "You want me to pay you for work that you have not done and I'm not seeing the fit is even correct for me?" Her: "That's our policy." Me: "Give me my dress back."

Amazing! I have taken many items of clothing to these gals, and they always do a great job. They…read morecan do really complicated alterations and fix things I didn't think could get fixed, but they can also do simple alterations like pant hems, or replace buttons. One time I needed some jeans hemmed before I went on a hunting trip and they did them while I waited. I am astounding at how they can fix my shirts that see rough use, when I wasn't sure they could fix them. These are skilled artisans, and I think their prices are more than fair. I appreciate how they will always tell me up front how much things will cost, so there are not any surprises. The workers there are always friendly, and are efficient in getting me rung up and out of there quickly. I would highly recommend them to anyone. Also, I have noticed a few reviews complain about cost. My response is 1. Alterations are not based on what you originally paid for the garment. 2. These are highly skilled artisans and deserve to be paid for their skills and knowledge. 3. They give you a price UP FRONT so you get to decide if you want them to do the work. Don't agree to have them do the work then come back and complain the price is too high. Lastly, I have never had a problem with them, but I know they are good people. If there is ever a problem they are more than happy to fix any issues, just communicate with them and they will fix it. They have always been awesome for me, I love this place!

Made it very easy to find the right sport coat. Very helpful staff. Easy to get to location.read more

Great suits had everything I needed! All of the colors too!…read moreI would definitely recommend getting a tailor here!

I dropped off my military mess dress uniform to have chevrons put on the sleeves and adjust to fit…read more Picked it up this morning. It now fits PERFECTLY! Alterations were done earlier than promised and exceeded my expectations. Thank you!!! John B.

Had my suit for my son's wedding altered here. Nice well~appointed shop, friendly staff and…read moreterrific work done. Highly recommended.

Carolyn did a fantastic job of altering a pair of jeans for me!!!! I would highly recommend her!…read moreAnd great prices, too!!

I came to Shawn's a few years ago knowing nothing about sewing. All I knew is that my business…read moreneeded a machine. They took their time explaining how things work and what machine would do the job. I just picked up my 6th machine. These guys are the best.

We took my mom's sewing machine to Shawn's for repair. They fixed it right away and gave us sound…read moreadvice on how to keep it running going forward. Great service and friendly staff! Recommend!

Staff at cutting table just on their phones. When you ask for help they act pit out…read moreOne kid was in the office chair on his phone Not sure where adults were that manage tnis place? Customer service is awful it's a big zero.

Lots of different kinds of fabric at great prices. The staff are professional and courteous.read more

I'm really confused by the other reviews, as they gave me an expectation of a fun store with fun…read moret-shirts. I hijacked a few coworkers en route to a work event while we were in town and dragged them here, promising a fun store with funny t-shirts. We walked in to a very upscale hipster-type store with a few 'unisex' (yeah, to me, that mean's men's) shirts and none of them were very funny. The store was really quiet and uncomfortable.

When you walk in you are met with a wonderful aroma, a scented candle that smells divine! The gal…read morethat assisted me with finding a couple of tees explained the meaning behind the name of the shop which is really cool. I got a couple tees. One for myself and one for a friend. Great shop!

I am not one for writing reviews unless I feel an exceptional experience warrants it, and I have to…read moresay I don't have anything but glowing praise for Bob Lowe and Town and County. I had a last-minute event, and Bob pulled off the impossible, getting me a custom suit that looked exceptional. What Bob designed for me was simply awesome, and the price was well worth it, not to mention how many people walked up to me to comment on how nice the suit looked. It pays to get a professional involved, and that's what Town & County offers if you ask me. If you want to look your best, I wouldn't go anywhere else.

Phenomenal selection of high end men's clothing. This is probably one of the nicer men's clothing…read morestores in the state of Missouri. The individuals that work here were so kind to me and I could feel their genuine passion for clothing. This store provides tailoring and other amenities that make you feel as if your experience is truly valued. I would recommend this place to anyone looking for quality and a pleasant shopping experience. Thank you to Stanley for assisting me during my most recent visit. He was so kind and knowledgeable. I will definitely return!