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Vogue Cleaners

3.1 (25 reviews)
Open 7:00 am - 6:00 pm

Services - Vogue Cleaners

Clothing alterations

Clothing mending and repair

Custom tailoring

3 More Services

Dry cleaning

Ironing

Carpet and upholstery stain treatment

Vogue Cleaners Photos

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Recommended Reviews - Vogue Cleaners

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The cleaner admitted they did not spot clean and simply threw the coat in to be cleaned. Ridiculous and horrible service.
Lynn V.

Ruined a 300 dollar velvet coat and took zero accountability. The risk factors to cleaning the coat were not explained. In addition, the cleaner KNEW they had ruined the coat and did not tell us when we picked it up. We discoverers cut when we got home. Management was mouthy during my phone call and overall showed lack of emotional resiliency to a VERY UPSET customer. I would recommend you take your cleaning elsewhere, especially if it's something of value.

Caitlin H.

brought in a velvet coat that one of my cats had gotten ahold of and peed on. Coat came back to me utterly ruined. Got charged 35 dollars and was blamed for the damage because i "let" my cat on it. Manager told me they didn't spot clean it and just threw it inside a machine. Spot cleaning would've crushed the velvet but gotten rid of the stains and smell. I know this because i got rid of one of the stains myself. When i got it back, that section i had cleaned, which had been crushed, was no longer crushed. unprofessional and extremely rude.

Donn D.

I had them hem some king size pillow cases down to green size. They had it done a week sooner than expected which was nice, but the cost seemed a might high for such a quick job in my opinion.

Mens fine dress trouser alteration

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17 days ago

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18 days ago

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1 month ago

Went above and beyond cleaning some coats I had. Great people and great service goes a long way.

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1 year ago

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1 year ago

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4 months ago

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1 year ago

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4 months ago

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1 year ago

I've trusted Vogue for years, from dress shirts to comforters. Highly recommend them!

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4 years ago

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2 years ago

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3 years ago

Quick service very nice staff. No complaints and very good quality work. I would recommend to others.

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5 years ago

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7 years ago

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5 years ago

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5 years ago

Business owner information

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Steven K.

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7 years ago

At Vogue they have great customer service and I have asked them to get out very deep stains and they have had no problems at all.

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12 years ago

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11 years ago

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9 years ago

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9 years ago

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10 years ago

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15 years ago

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9 years ago

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9 years ago

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Ask the Community - Vogue Cleaners

Review Highlights - Vogue Cleaners

Some of the material was from the 1920's according to a well known quilter here in town.

Mentioned in 2 reviews

Read more highlights

Lloyd's Dry Cleaning - 3

Lloyd's Dry Cleaning

(2 reviews)

I flew into Springfield for a funeral and needed my suit pressed quickly…read more I was referred to the Lloyds on Golden. When I told them my situation they took my suit and pressed it while I waited. They saved the day.

I had a yellow suit jacket that needed to be dry cleaned. I sent it in Lloyds on April 9. After I…read morepicked it up and took it home, I noticed one of the front buttons had gone missing. I called Lloyds and the staff told me they could either find the missing button or find new matching ones, and that I should bring it to their location to take a look. We went there on the next weekday on April 15. A staff member met us and said they will sew the button on if they could find it. If not, we would be contacted of any action beforehand. We waited one week, but never received any notification. So we called them the next Monday (April 22). Surprisingly, they told us over the phone that the buttons had already been replaced, even though they had left a note saying to notify us first. After me and my daughter arrived, we found out both buttons were replaced - and they did NOT match the suit at all (See pictures). The best word I could associate with it was "silly". The staff themselves said that the tailor had done a terrible job. They told us since our piece of clothing was cleaned at their place, they would be responsible for any costs present. But this time, they suggested that we give the tailor, named Travis, a call before he changed the buttons by ourselves. The next day my daughter called him first. Afterwards she gave me a call and I could tell by her shaky voice that soemthing was wrong. I asked what happened, and she said Travis had acted ridiculous over the phone and his voice gave a purposeful sense of hooliganism. I then called Travis, and confirmed just how unprofessional and insolent he was. I must say I've never encountered such an ill-mannered person before. Besides his poor attitude and peculiar tone, he was also being unreasonable. He never listened to anything we said, he only forced us to take in his three opinions. First, he states it wasn't his fault, because we dry cleaned the suit at the Golden ave location, and he works at the Sunshine St location. The issue had nothing to do with him. Even the staff couldn't believe what he said, since all clothing that needed tailoring was sent to the Sunshine st location. Second, when we talked about why he didn't even let us know before replacing the buttons and acted on his accord, he stated things like "...So?" and "What do you want me to do?". He clearly did not look at the attached note to call us before any action was taken. He kept his tone very dismissive and careless. Third, a tailor should portray professionalism and know what can go with what. Travis does not portray that skill at all. He said the buttons looked great and matched so well with the suit. Besides that, he placed the buttons in an awkward diagonal position. Travis was being very unreasonable and he started acting up himself, and later hung up. I still tried to come to a resolution with them, so we tried to contact the manager and file a complaint. The following day, I talked with the manager and found that was not possible either. The above highlights my nightmarish experience with Lloyd's dry cleaners. It is most definitely the last time I do business with them. This is not something so simple as a "button problem". This whole terrible experience demonstrates their lack of quality service, managment, and commitment. Had they been honest with me and told me that they weren't able to find a proper match, I would have handled the situation myself and actually find the right buttons with a real tailor (Which is what I am doing now.) It looks like they don't know this jacket wasn't cheap and that they shouldn't have treated it in such a manner. As a single customer, my impact likely won't be huge. But I hope that those who read this review will avoid falling into the same bottomless pit I did. I've finished my part; the decision is yours to make. Pictures 1&2: the suit's model/design. Picture 3:original buttons from the cuffs. Picture 4:the replaced button. Picture 5:the ruined suit jacket. Picture 6:the staff member's note.

Vogue Cleaners - dryclean - Updated May 2026

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