Hey there. Just wanted to leave a quick note that I liked…read moreVogue Cleaners; I dropped off collared shirts with button-down collars, asked for processing using their laundry service and light starch options. They were finished earlier than promised, and perfectly finished. The facilities were clean, the personnel were friendly and knowledgeable, and they even have the ability to come out to your car and get your stuff that you're dropping off ! I have used them twice, for a total of 12 shirts at $4 each (including applicable taxes).

Services requested was excellent and quality of services was fair for the price. Would recommend.read more

I took a ladies shirt. The older lady behind the counter said you know its washable. I said yeah…read morei know but we want to make sure this spot right here cones out. She made a bug deal if pulling out the tag & reading it, saying again its washable. I said yeah i know. She said ok it'll be $8. They didn't get the spot out!

Poor customer service. The store closes at 6, I arrived just a couple minutes before closing and…read morethe doors were already locked up. I got the attention of one of the employees and got a "We're closed" a couple of times through the door. I switched to GLO after Comet closed down, and will be switching again. Not a good way to retain customers and grow your business.

Staff here is super friendly! They did a great job dry cleaning my daughters jacket and button…read moredown shirt. Prices were great. We will be back for sure!! (They also have a drive thru if you don't want to get out of your car)

Lance and Wyatt are great, so helpful!! i always receive my goods in amazing shape, always in order…read moreand on time!

Avoid this business!! The cashier was very rude and verbally abusive, and actually told me to fuck…read moreoff and gave me the finger when I picked up my order. Terrible customer service

I cannot speak for the cleaning service. I can, however speak to the drivers and the driver…read moremanagement. I recently was involved in a vehicle accident where their driver in their vehicle hit me from behind. Over the course of 2 weeks after, it took multiple calls and multiple requests to get the insurance information. This was very frustrating, and due to their lack of professionalism and lack of communication I had to file through my own insurance company and pay for my deductible and then after the fact, get my my out of pocket expenses reimbursed post end of claim. If they operate their business like this, it must be a sad company to do business with. The overall un professionalism and the lack of communication, including a call to apologize for the inconvenience leads me to believe this is a company to stay away from.

I've been using them for 18 months now. For the most part I'm pleased. The cleanliness of the…read moreoverall place is not so good. It's close so I overlook things.

Springfield Family Laundry is simply the best. The manager, Peta, will take care of your clothing…read morebetter than you do yourself. She does for me and I'm sure she does for everybody. And reasonable prices. Cheap on comforters, cheaper than anybody. I just like this place, the clothes cleaning, ironing, folding, hanging on hangers. They do it all good.

I have been a customer of Vogue cleaners for 30+ years. I have used them primarily for my work…read moredress shirts and pants and always found their service to be exceptional. The onsite manager, Kim, insures that the highest standards are maintained.

First, they ruined the leather patch on a WW2 Coast Guard banner by putting it under heat without…read moreprotecting it. Then they left it to me to research a replacement value. As I waited for a response from the Coast Guard museum that never came, they sent off our family heirloom as an insurance claim and tell me "It's gone. We can't get it back." I was never contacted that they were sending it away. I am devastated. What's more is that Kim Smith, manager, was aggressive, defensive, and only rolled out an apology because I basically asked for it. It was as if they were accusing me when they ruined the banner, didn't offer to promptly compensate for it, then got rid of it with no way to get it back. She also gaslit me saying she called. That did not happen. I also have checked my cellular records for any incoming calls and there are zero. She stood there and lied to me with a lobby full of customers in an aggressive manner. Never. Ever. Trust your possessions at this location. It is not safe.

I waited a few days to post this but I don't want anyone else to make the same mistake. I took 3…read morequilts to Glo to have them DRY CLEANED. The point on the dry cleaning is because I didn't want them washed. The quilts are handmade by my mom. Thankfully her 2 quilts didn't get messed up but mine did. I have a King sized Celtic Knot quilt. It needed cleaned but I could've taken it to a laundry mat to wash it for way less than $35. The green parts on the quilt bled to the white ones because it was washed. The colors are not as bright at all because it was washed. I'm saddened by the customer service I got when picking them up. When I asked about the color bleeding the lady was like "you get what you get"....no. I did not get it dry cleaned. I paid for dry cleaned. Disappointed. I've used Glo several times with no other incidents so I trusted my quilt with them. Not anymore. This is a Springfield MO location

S. S S d. Friendly Good folks run each store…read more They need to control pricing

Now called Premier Dry Cleaning, this business did a great job on my garments in a timely manner…read morewith professional service. And the location is handy -- close to Evangel University on Glenstone. Give it a try. I recommend them.

Took in a suit to be altered and cleaned. I'm a bit of a weird fit (very short), so nothing ever…read morefits great. The tailor, Travis, did an amazing job listening to my wants and needs for the fit. Suit came back clean, sharp, and fitting perfectly! Staff also was kind and helpful!

I had a yellow suit jacket that needed to be dry cleaned. I sent it in Lloyds on April 9. After I…read morepicked it up and took it home, I noticed one of the front buttons had gone missing. I called Lloyds and the staff told me they could either find the missing button or find new matching ones, and that I should bring it to their location to take a look. We went there on the next weekday on April 15. A staff member met us and said they will sew the button on if they could find it. If not, we would be contacted of any action beforehand. We waited one week, but never received any notification. So we called them the next Monday (April 22). Surprisingly, they told us over the phone that the buttons had already been replaced, even though they had left a note saying to notify us first. After me and my daughter arrived, we found out both buttons were replaced - and they did NOT match the suit at all (See pictures). The best word I could associate with it was "silly". The staff themselves said that the tailor had done a terrible job. They told us since our piece of clothing was cleaned at their place, they would be responsible for any costs present. But this time, they suggested that we give the tailor, named Travis, a call before he changed the buttons by ourselves. The next day my daughter called him first. Afterwards she gave me a call and I could tell by her shaky voice that soemthing was wrong. I asked what happened, and she said Travis had acted ridiculous over the phone and his voice gave a purposeful sense of hooliganism. I then called Travis, and confirmed just how unprofessional and insolent he was. I must say I've never encountered such an ill-mannered person before. Besides his poor attitude and peculiar tone, he was also being unreasonable. He never listened to anything we said, he only forced us to take in his three opinions. First, he states it wasn't his fault, because we dry cleaned the suit at the Golden ave location, and he works at the Sunshine St location. The issue had nothing to do with him. Even the staff couldn't believe what he said, since all clothing that needed tailoring was sent to the Sunshine st location. Second, when we talked about why he didn't even let us know before replacing the buttons and acted on his accord, he stated things like "...So?" and "What do you want me to do?". He clearly did not look at the attached note to call us before any action was taken. He kept his tone very dismissive and careless. Third, a tailor should portray professionalism and know what can go with what. Travis does not portray that skill at all. He said the buttons looked great and matched so well with the suit. Besides that, he placed the buttons in an awkward diagonal position. Travis was being very unreasonable and he started acting up himself, and later hung up. I still tried to come to a resolution with them, so we tried to contact the manager and file a complaint. The following day, I talked with the manager and found that was not possible either. The above highlights my nightmarish experience with Lloyd's dry cleaners. It is most definitely the last time I do business with them. This is not something so simple as a "button problem". This whole terrible experience demonstrates their lack of quality service, managment, and commitment. Had they been honest with me and told me that they weren't able to find a proper match, I would have handled the situation myself and actually find the right buttons with a real tailor (Which is what I am doing now.) It looks like they don't know this jacket wasn't cheap and that they shouldn't have treated it in such a manner. As a single customer, my impact likely won't be huge. But I hope that those who read this review will avoid falling into the same bottomless pit I did. I've finished my part; the decision is yours to make. Pictures 1&2: the suit's model/design. Picture 3:original buttons from the cuffs. Picture 4:the replaced button. Picture 5:the ruined suit jacket. Picture 6:the staff member's note.