Took in a suit to be altered and cleaned. I'm a bit of a weird fit (very short), so nothing ever…read morefits great. The tailor, Travis, did an amazing job listening to my wants and needs for the fit. Suit came back clean, sharp, and fitting perfectly! Staff also was kind and helpful!

I had a yellow suit jacket that needed to be dry cleaned. I sent it in Lloyds on April 9. After I…read morepicked it up and took it home, I noticed one of the front buttons had gone missing. I called Lloyds and the staff told me they could either find the missing button or find new matching ones, and that I should bring it to their location to take a look. We went there on the next weekday on April 15. A staff member met us and said they will sew the button on if they could find it. If not, we would be contacted of any action beforehand. We waited one week, but never received any notification. So we called them the next Monday (April 22). Surprisingly, they told us over the phone that the buttons had already been replaced, even though they had left a note saying to notify us first. After me and my daughter arrived, we found out both buttons were replaced - and they did NOT match the suit at all (See pictures). The best word I could associate with it was "silly". The staff themselves said that the tailor had done a terrible job. They told us since our piece of clothing was cleaned at their place, they would be responsible for any costs present. But this time, they suggested that we give the tailor, named Travis, a call before he changed the buttons by ourselves. The next day my daughter called him first. Afterwards she gave me a call and I could tell by her shaky voice that soemthing was wrong. I asked what happened, and she said Travis had acted ridiculous over the phone and his voice gave a purposeful sense of hooliganism. I then called Travis, and confirmed just how unprofessional and insolent he was. I must say I've never encountered such an ill-mannered person before. Besides his poor attitude and peculiar tone, he was also being unreasonable. He never listened to anything we said, he only forced us to take in his three opinions. First, he states it wasn't his fault, because we dry cleaned the suit at the Golden ave location, and he works at the Sunshine St location. The issue had nothing to do with him. Even the staff couldn't believe what he said, since all clothing that needed tailoring was sent to the Sunshine st location. Second, when we talked about why he didn't even let us know before replacing the buttons and acted on his accord, he stated things like "...So?" and "What do you want me to do?". He clearly did not look at the attached note to call us before any action was taken. He kept his tone very dismissive and careless. Third, a tailor should portray professionalism and know what can go with what. Travis does not portray that skill at all. He said the buttons looked great and matched so well with the suit. Besides that, he placed the buttons in an awkward diagonal position. Travis was being very unreasonable and he started acting up himself, and later hung up. I still tried to come to a resolution with them, so we tried to contact the manager and file a complaint. The following day, I talked with the manager and found that was not possible either. The above highlights my nightmarish experience with Lloyd's dry cleaners. It is most definitely the last time I do business with them. This is not something so simple as a "button problem". This whole terrible experience demonstrates their lack of quality service, managment, and commitment. Had they been honest with me and told me that they weren't able to find a proper match, I would have handled the situation myself and actually find the right buttons with a real tailor (Which is what I am doing now.) It looks like they don't know this jacket wasn't cheap and that they shouldn't have treated it in such a manner. As a single customer, my impact likely won't be huge. But I hope that those who read this review will avoid falling into the same bottomless pit I did. I've finished my part; the decision is yours to make. Pictures 1&2: the suit's model/design. Picture 3:original buttons from the cuffs. Picture 4:the replaced button. Picture 5:the ruined suit jacket. Picture 6:the staff member's note.

They have the best toilet paper in their bathroom. It's my favorite part of coming here. Soft,…read morestrong, GENTLE. I knew the second I grabbed that first square to pull off the roll that this was some premium paper. It's as if a nice fluffy cloud is sliding over my ring and for a brief moment I it takes me away to a special place where toilet paper doesn't crumble or fall apart in the midst of duty. It really has my six while I'm going number two. Oh and the laundromat was clean, the employees are nice and it's quiet with plenty of room to move around. Vending machines for food, drinks and laundry supplies. Some tv entertainment with good stuff on usually. Tons of machines and dryers; All Speed Queen. They have an app to link up to the machines they use that allows you to add money to it and operate the machines through. They also have a quarter machine. I mean between the toilet paper and the machines, they really spared no expense. Definitely will be coming back to poop and wash clothes. I might even bring my girlfriend next time so she can get in on the action!!

Earn Rewards by using the app for payment, instead of coins. There is a kiosk next to the quarter…read morechange machine on the right to load money to the app if you have cash. The benefit of using the app is you gain rewards the more you add and use the app. You can use those rewards towards the machines to maximize your money.

I take my son's bedding here every time I'm in town visiting him. (He's in college and I know…read morethat's the only way it'll get washed!) I choose to have the staff launder it for me and they always do a fabulous job! 10/10 recommend!

I actually brought my king sized bedding in for them to wash while I ran errands. Nice people, good…read morevalue, cute interior and convenient location. My clothes were done within two hours and that they are as clean as if I had washed them myself.

I waited a few days to post this but I don't want anyone else to make the same mistake. I took 3…read morequilts to Glo to have them DRY CLEANED. The point on the dry cleaning is because I didn't want them washed. The quilts are handmade by my mom. Thankfully her 2 quilts didn't get messed up but mine did. I have a King sized Celtic Knot quilt. It needed cleaned but I could've taken it to a laundry mat to wash it for way less than $35. The green parts on the quilt bled to the white ones because it was washed. The colors are not as bright at all because it was washed. I'm saddened by the customer service I got when picking them up. When I asked about the color bleeding the lady was like "you get what you get"....no. I did not get it dry cleaned. I paid for dry cleaned. Disappointed. I've used Glo several times with no other incidents so I trusted my quilt with them. Not anymore. This is a Springfield MO location

S. S S d. Friendly Good folks run each store…read more They need to control pricing

This place is wonderful. All the workers were so nice and helpful. It was clean and had places to…read moresit. Even had coffee if you wanted some. Nice area to fold clothes, too. When in the area visiting, this will be where we will be doing the laundry.

Fairly new Laundromat. We met another RVing friend here to do our laundry (duh) and catch up…read more Immaculately clean from the machines, bathrooms and building! The owner was there when we arrived. He was very friendly and over the top helpful and accommodating. The employee who came later was also helpful. All our questions were answered well. All sizes of washers from small loads to jumbo loads. The wallpaper in the ladies room was vintage and so fun! The old pink or green subway tile would have really been cute! We bought a large bag for hauling the clean laundry back to the RV. It was only $10 and I think it will be better for us than a collapsible one. I 100% recommend this Laundromat!

Donna who works late night is amazing super helpful. Friendly. I want to say thanks it's always…read moreclean and relaxing

Very clean and attended by a nice lady. This was my first time here, and I will be back. I really…read morelike using their app to pay for the machines.

I have been a customer of Vogue cleaners for 30+ years. I have used them primarily for my work…read moredress shirts and pants and always found their service to be exceptional. The onsite manager, Kim, insures that the highest standards are maintained.

First, they ruined the leather patch on a WW2 Coast Guard banner by putting it under heat without…read moreprotecting it. Then they left it to me to research a replacement value. As I waited for a response from the Coast Guard museum that never came, they sent off our family heirloom as an insurance claim and tell me "It's gone. We can't get it back." I was never contacted that they were sending it away. I am devastated. What's more is that Kim Smith, manager, was aggressive, defensive, and only rolled out an apology because I basically asked for it. It was as if they were accusing me when they ruined the banner, didn't offer to promptly compensate for it, then got rid of it with no way to get it back. She also gaslit me saying she called. That did not happen. I also have checked my cellular records for any incoming calls and there are zero. She stood there and lied to me with a lobby full of customers in an aggressive manner. Never. Ever. Trust your possessions at this location. It is not safe.

I have been taking my uniforms (White dress shirts, slacks, and jacket) to this shop for about a…read moreyear now. I have always received good service. If I need something rushed they will do it for me. If I can't pick it up for a few days past the pickup it's no problem and I know it's safe and sound waiting for me. The prices are the best in Springfield and I recommend this cleaner to anyone.

They DESTROYED our quilt and refused to compensate us for it!!!…read moreThey gave us our quilt back dirty, so we left it there to be cleaned again. They "spot-cleaned" it to avoid just cleaning it again and left two holes where they tried to clean it. The owner (Van) also lied to us every time we called saying that he wasn't available and that he was away at his mother's funeral, when it was him answering the phone - confirmed by afternoon worker who said that he is the only one working in the morning!