Ordered food off slice app. Delivery driver left food in front of house because no one answered front door, when my entire crew and I were right on the side of the house. didn't even have the common sense to call or make sure someone received the food. When I called to find out about the delivery, they couldn't find the order, and 5 mins of back and forth someone came on the phone and said the delivery driver left the order by the front door over an hour ago! The person on the phone was very unapologetic and tried blaming me, saying that there were no instructions. The pizza was completely cold and un enjoyable. Will never order from here again! read more

Highly disappointed in Franks pizza tonight. My family and I are Oak Ridge locals and have been going to, ordering out, and enjoying Frank's food for over 15 years. Tonight, my mom and I ordered take out. The lady delivering had her back turned, practically walking away the second my mom opened the door. Then, when I picked up my straciatella soup, the container was covered in oil/broth causing me to drop the entire thing. I also ordered sausage, peppers, and onions, a dish I have had countless times. There were zero onions and the container was barely full, it was honestly sad. My mom's pasta dinner wasn't much better. We love Franks, but will definitely think twice before going back! read more

Went to lunch at Frank's with my sisters recently. It was a quiet Sunday afternoon, we may have been the only people there! Anyway, I had a panini-Frank's Special-which had Chicken, eggplant, fresh mozzarella (I left the roasted peppers off). It was really good and the fries that came with it were extremely good! One of my sisters had a Shrimp Parmigiana Sub which she loved. My other sister thought she was going to eat light. She got 1/2 of an Italian Wrap and Frank's Special Salad, which is a meal in itself with grilled chicken, grilled eggplant, fresh mozzarella, and roasted peppers over greens! We all enjoyed our meals and I would not hesitate to return. read more

the stuffed pizza are amazing! Great service, great online experience. Will def be buying again

Really fast delivery, food is amazing and always going above and beyond. I've only dine-in a couple times and everytime has been really quick, fast and easy. I recommend this place over and over again. read more

Can I give no stars? Figured it's been about 5 years since I ordered from here even given the fact I live less than a minute away. Well tonight was a clear reminder why it's been 5 years. The large cheese pizza came as a pie of cheese soup, crust was doughy and hardly any sauce on the pie. It is by far the worst pizza I have ever eaten. I'd prefer a frozen pizza over the pizza I got from here tonight. Just down right terrible! read more

We order takeout from here a lot as this is one of the only places that delivers pizza to our neighborhood in Stockholm. We mostly order pizza but have ordered entrees as well. The entrees are good portions like a typical old school Italian place and come with a soup or salad and garlic or regular bread. When we've stopped in, there is always a good selection of specialty slices to choose from. My one complaint is that on a Friday or Saturday night, delivery can take a while. I usually order through the Slice app so it may be them and wouldn't dock points from Franks for this! read more

Had shrimp ala Rudy. . Shrimp, ziti, pink sauce, sun dried tomatoes, peas and onions. Such a delicious combination. Do try it read more

Frank's Pizza - Seafood salad. - Pizza Near Me - Oak Ridge, New Jersey

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Couldn't give this place more than 1 star tbh! I order a chicken gyro via slice and they send me some sort of dark meat, maybe beef, maybe lamb. I call them to report the issue and request a refund and was told I would have to go through the Slice app because they couldn't handle that issue. At this point, I ask them what could they do as a business to remedy this poor service they are providing and immediately request a chicken gyro with no tomato's! And I could hear a Hispanic female in the background asking "le cortó?," which means, did they hang up? I did not hang up but they did. I called back and was lucky enough to have the phone call answered by the same female that asked if I hung up, and advised her that I did not hang up, but they did! The lady issued a half-ass apology and said the chicken gyro with mo tomato was on its way. They really seemed to be uninterested in remedying their mistake, and to be honest I am uncomfortable eating whatever they decide to send me! So moving forward I'll be ordering from somewhere else, I recommend you do the same! read more

Frank's Pizza - French Fries - Pizza Near Me - Oak Ridge, New Jersey

I love the angel hair with meat sauce. It's a perfect meal. Franks provides great food as well as great customer service. read more

To be honest Frank's pizza is amazing the waiter was fast Pizza was very good (you should try it) and it was big. people say that delivery takes long but they have to remember they have to make the food and then go and there might be a lot of traffic but you should try it. the place is beautiful I like it a lot and the owner is a amazing kind person so if you have the chance you should try it, the ambiance was amazing too, they had some calming little song, it's a five star restaurant I don't care what anyone says.trust me and I've never found anything bad in my food it was really tasty best pizza I've ever had and it was crunchy you should give it a try! read more

Ordered a large pepperoni pie and it was probably the best pizza we've had! The cheese was superior to any other and it was perfectly cooked thin crust New York style cheese pizza. Not from around here and was visiting my mom and spot on choice. read more

Pizza is good. Their meatballs are mediocre. Pasta dishes are ok but not stellar. We typically get the pizza after trying other items. We like that they are open every day and relatively late. Reliable is good. read more

I feel like a lot of the other reviews are unnecessarily unkind. Franks has great pizza, great salads, and the rest of their food is generally good whenever I get it and I eat here every few weeks. I discovered their garlic pizza a few years ago and it's amazing and its one of my go to dishes! They always put so much garlic. It's a four star restaurant in my opinion but I see a lot of 1-2 stars from bitter people. So I'm giving a 5 star rating to counteract read more

DONT EAT HERE!!! My husband bought me a sandwich yesterday I ate half yesterday and today I went to eat the other half for lunch and found a black hair in my sandwich! Absolutely disgusting and now I don't have anything for lunch as I can't go any where read more

Frank's Pizza - Hair in the red circle - Pizza Near Me - Oak Ridge, New Jersey

I'm upset to have to revise my review of this restaurant. When I moved in 10 years ago, the quality of the food and the amount of food given at take out was above average. Over the years, though, this place has unfortunately gone downhill. My most recent take out chicken parm dinner order was beyond awful. They gave me two tiny, and I mean tiny, pieces of chicken, and they were chewy, fatty, and nearly inedible. The pasta that came with the dinner could've been eaten in three or four forkfuls. I was livid and brought it back that night. The owner/manager gave me a refund, but said that "no matter where you buy the chicken, there's no guarantee of its quality." That's just a ridiculous excuse, and they should be ashamed. The pizza is still pretty good, although not as good as it used to be. Something changed a long while back with the sauce, I believe, and it lost that sweeter tomato flavor it once had. It's now a darker color and tastes that way. I will no longer buy dinners here. Pizza, occasionally. Overall, and this is the truly unfortunate part, I've found myself buying pizza and Italian from restaurants outside of town instead. It's a sad state of affairs in Oak Ridge when McDonald's is your surest bet for quality and consistency. Clean up your act, Frank's. Whatever you were doing ten years ago...do that again. read more

honestly, franks used to be a local favorite. Over the years I've watched it go completely down hill. Not only is their food unappealing and unappetizing but their service is bad too. There's zero reason for their delivery to take over an hour and a half... With so many local Italian places Franks is not even an option for my family anymore. read more

Went here to Valentine's Day, I ordered shrimp parm. . I ordered the lobster bisque soup, it was like water. When we order fried calamari. With garlic bread , the waitress walked away without any plates????I had to get up and ask someone for plates. My friend ordered chicken with peas and broccoli the broccoli peices were huge not even broken , it looked like they just dumped it on her plate instead of being mixed in with her meal along with the peas...I'm Italian and I just can't get over the food they serve here.. the pizza and subs is good but if you want a good Italian meal go to Randolph Fortes.... Won't return here for a meal.... they need an Italian chef to help train them to cook the meals they claim on their menu... read more

I can't explain why we decided to give Frank's ANOTHER chance, but we did. We just ordered a pie from them and it was absolutely the worst pizza I have ever eaten in my life. Stale, hard crust that was burned in parts, and half of the overly chewy cheese fell off before I could even eat it. I truly hate to be so negative about a business but we paid $19 for this pizza and it was totally inedible. I'm truly in disbelief that a restaurant would have the gall to serve something so awful to customers. Never again. read more

I have been eating here for 19 years and in the last year the food and service has gone straight to hell. What used to be the only good pizza in town will soon be laid to waste at the hands of their new ownership. It's overpriced, undercooked, and delivery is awful. What a shame. read more

Wonderful place, wonderful staff, and owner is an absolute magnificent person. We need more Franks restaurants ran like this location. Thank you for all that you do read more

went to pick up order. order was wrong. How long to get order right? 15 minutes. I will be back in 15! I come back in 15 minutes, 'oh, we didnt make you pizza. thought your were to mad and would not come back'? So you messed up the same order twice. You didnt even try!!! I bet you didnt think I would write a review either!!!!!!!! read more

Great food, good service! We come here all time it's our go to pizza place! The fresh garlic pizza is amazing!

Ordered a Buffalo chicken hot sub with no tomato and they sent over a piece of chicken on a roll. Enough said

We've eaten here many times. Usually prompt and service is good. But take out is another story. I'm not sure they understand me over the phone or always in a hurry to hang up. Slow down when taking the orders as to not make a mistake. It's the worst feeling when you get home and find out your missing or received someone else's order. Best bet is to go in sit down and enjoy your meal. They have a large diverse menu and their food is scrumptious! read more

I'm convinced the lower ratings are from people who are just spoiled by the land of good pizza. I took one look at the pies my friend's husband brought home last night and I knew Frank (whoever he is) was going to rock my world. I was right. The cheese oozed and stretched. No skimping there. The mushroom topping (wait, I like mushrooms?) was plentiful and just flavorful enough. The crust was perfect. Some of the oils from the cheese soaked through the top of the crust making it even more delicious. I lamented over the state of Philly pizza for a good ten minutes as I reveled in the deliciousness of the slice in front of me. North Jersey, you have no idea how lucky you are. read more

Went here wife my wife last night. I got a buffalo chicken sandwich and a chicken Cesar salad. The sandwich was 2 huge pieces of bread and 3 very small piece of chicken w buffalo sauce... no lettuce, tomato, cheese, or dressing accompanied the chicken. The salad had a hair in it. I sent it back and they happily made me another. I got it to go since it was getting late. I go to eat it today for lunch at work.... you guessed it another f*cking hair. Very disappointed. Lost our business. read more

I've tried to like Franks pizza not tasty at all. So, I decided to order Cavatelli & Broccoli, Chicken Parmesan a Panini & chicken fingers. $89 dollars later. I said how bad can you mess up. Well, I opened the dinner up & looked very creamy ?!?! I never seen that before. Kinda looked gross to be honest. It's really pasta broccoli oils & garlic. I tasted it & it was like they threw a can of the condensed cream of chicken in it. I saw the slivered carrots in it. It had no flavor at all. Mush no garlic flavor at all!!! There bread was stale cheap & gross. The chicken parm was awful. The chicken was dried up. Never again. Just gross & very disappointing . read more

Ordered a pepperoni calzone and large pie, horrible. Firstly the calzone was precooked and then cut a entire circle on the bottom of the calzone to then add and stuff the pepperoni so then when you go to eat it all the filling falls out. Secondly the pizza was precooked and they just added the toppings and reheated the pie and being reheated was dry and the cheese was already firmed up the Cheese was not soft as if it was freshly melted read more

Decent pizza but nothing special. I used to go to another Frank's... and then they started popping up all over the place. Quality seemed to drop after that, and this restaurant is no exception. I would eat the pizza from there, but only really the specialty ones. The deep dish (not true deep dish though) pizza is good (especially the Chicken Marsala), and their sandwiches are also good. Nothing over the top great, nothing terrible... just a decent chain pizza place. read more

Honestly, my family seems to love this place so we order out at least weekly, but I really don't get it. Food is average at best. Sometimes we get the complete wrong meal. Can't do much because I'm the only one that seems to feel this way. Try it, if you like it you like it & if you don't you don't. read more

Great Pizza and dinners. Have been going to Frank's for years. The staff is very friendly and accommodating.

Was ok, had a plain cheese pie.

The food is pretty good but literally every other time we order takeout, there's something missing from the order. If they weren't the only option nearby we'd have stopped going ages ago. Really a shame. read more

The pizza was old and the staff is very unfriendly they barely smile or say hello to you they need to change the glass on the sneeze guard we can't see anything through it so scratched up the place a very dim and it looks like it needs to be gutted and cleaned. The pizza was a little old and it needed more cheese. Frank's usually have a huge display at this place really only had like four pies on this but it was kind of telling me that they are very slow and they're not turning over the pizza quick enough I don't recommend this place to anyone how are you find a different spot. The workers need to be more friendly and smiling and appreciate the business you given them when you're in there I felt I was getting depressed why they were helping me out just by the way they look at you and the way they are looking all depressed read more

Frank's Pizza - Good slices when it's fresh. - Pizza Near Me - Oak Ridge, New Jersey

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Stay far far away!!! Ordered a large antipasto Saturday night. Was very specific in my order, no roasted peppers, extra dressing and all dressing must be on the side. Verified this again before giving my credit card number. Went to pick it up and once again asked that there were no roasted peppers, extra dressing and all dressing on the side which the cashier verified. Got home and their was no dressing at all! Huh!!!! Called to complain and got a girl who said she had my receipt and it said no roasted peppers, extra dressing and all dressing on the side. She then added "well I see you were charged for extra dressing". I explained that we would just use oil and vinegar as I was not going to go back out for dressing. I asked that she inform the manager and she said she would. I verified that she had my telephone number. Well 2 days later just checked my credit card bill and was charged the full amount with no refund for the dressing. We decided to try Frank's again and were once again very disappointed. Stay far away if you expect your order to be correct and if you want to purchase something from an establishment that cares about it's customer!!!! read more

It's a good pizza place to order takeout, little price but overall I would recommend it

Had lunch here today. Brandy our waitress was wonderful and helpful with what to get. The tortellini white pizza slice was delish and practically a meal. The salad with grilled shrimp was very fresh. The shrimp were firm, tasty and perfectly grill. The tartuffo desert was satisfying and fun. It's just a pizza place, but they have lots of variety of well prepared foods, and the lovely Brandy to serve you. read more

Pizza isn't bad, but the employees look like they are being tortured... Maybe they are. No one smiles or seems friendly. Dull and boring and lifeless atmosphere. I believe they did away with their BYOB policy too. I've migrated to TJ's in the next plaza for better service and IMO better pizza. While it's smaller there, better food and service is what matters to me. No desire to ever return to Franks here or any other location. read more

Order a baked lasagna and received very poorly made "garlic bread" (wasn't even toasted) and my lasagna noodles weren't even cooked throughly. Oh, and we can't forget the thick black hair that was in my food! absolutely gross. read more