We are a three-unit condo complex in North Redondo Beach, and we can't say enough good things about…read moreFirst Choice Fire Protection. The front office is great with scheduling and confirmations; the service staff is on time, knowledgeable, and shares the status of the system while on-site; they test and confirm each aspect of the central fire system and, of course, certify and label the central fire enclosure to be sure that our City is notified. Prices for annual service are reasonable. The service staff is very thorough. We've lived here for many years and gone through several of these services; we are lucky to have found First Choice Fire Protection. Highly recommended, A+++ on all parts of the service experience.

I'm honestly shocked this is the company our HOA chose. The invoice came out to $487.65 for a fire…read morealarm service call and heat detector replacement. I understand fire safety work costs money and I'm not expecting bargain bin pricing for life safety systems. But for that kind of charge, the work should at least look professional when they leave. That was not my experience. The technician came out, didn't appear prepared with the necessary parts, left to get what was needed, came back and the final installation still looked poorly seated and sloppy. The detector does not look cleanly installed against the ceiling, which is exactly the kind of detail that makes you question the care behind the work. Fire protection is not cosmetic. It is one of those trades where competence, preparation and finish matter. If you are charging a premium, the work should feel premium. This felt like an expensive service call followed by a rushed install. Maybe the system is technically working now. I hope it is. But as a customer, seeing nearly $500 billed for work that looks like this does not inspire confidence. I would not choose this company personally. UPDATE: Ryan contacted me personally after seeing this review and returned to inspect the heat detector. He corrected the installation and provided a 25% courtesy refund. I genuinely appreciate that he took ownership of the situation and followed through on his commitment to make things right. Accountability matters. Ryan was professional during the return visit, listened to my concerns without being defensive and made a sincere effort to resolve the issue. Because of that, I've updated my rating from one star to three stars. I'm leaving my original review intact because it accurately reflects my initial experience, but I also believe it's important to recognize when a company responds with professionalism and makes a good faith effort to earn back a customer's trust.

Victor at 3 Element Fire Protection provided excellent service from start to finish. His response…read moretime was fast -- he got back to me right away and scheduled the work quickly. The service itself was efficient and professional, and the quality of the work was excellent. Knowledgeable, reliable, and easy to work with. I highly recommend Victor for any fire protection services and will definitely work with him again in the future.

Victor was super helpful, super kind, and best price in town. I've quoted and spoke with many…read moreothers in the industry who quoted me 3-4x their price and gave me a bunch of fluff as to what was needed to be done, why it cost so much, why I needed a certain system, blah blah blah. Victor's was straight forward, here's you problem, here's your price, you don't need any of the stuff those guys mentioned. He came on site, finished up within an hour, and the issue is fixed. Definitely recommend Fire Element for anyone needing services related to fire alarms.

I came across American Fire Protection Systems from previous positive reviews. Went ahead and did…read moresome repairs to a couple leaky shut off valves on a sprinkler system. Danny responded quickly and set up the work that day. The crew did a terrific job! Danny and the crews were straight forward and followed through with their work and price. Will definitely plan to work with them again.

Danny and the onsite team he sent did a great job replacing our condo's sprinkler heads with new,…read morerecessed ones. Even when it required extra work to get it just right due to difficulties that naturally arose in an older building, they came back until it was done right. Nice to find a vendor who is totally honest and accountable for their work.

Loved using them and got my fire extinguishers serviced for my business. Great price and easy to…read morework with. Will definitely continue to work with Adrian and Central Fire!

Not a C-16 Contractor - (Should have done our homework before proceeding with this company). Do…read morenot use Central Fire Protection if you are looking to get repairs for your business, in order to be in compliance with city ordinances. Adrian was very responsive in the beginning, unfortunately not so much afterwards. Frank did our Fire Sprinkler inspection(s)/repairs and the work he completed was good but unfortunately, the reason for us hiring this company was for our Fire Department Inspection. Now we have to find another company to come out and do another inspection (which we already paid for 2x to Central Fire - once for our initial inspection then once again after the repairs). Repairs and inspection totaled in more than 7k. *We are not typically a company that will leave a bad review, but hopefully this saves another company time & money in the future*

Great service. Technician came on time and even gave me tips how to read the label (expiration…read moredate vs inspection date etc) and avoid being taken advantage of by imposter fire extinguisher companies. They said they would come back next year, which is helpful since the fire inspectors come every year and pester me for an updated extinguisher inspection tag. Definitely recommend!

Rude customer service asking non sense questions . Don't come to this place they are not…read moreprofessional

I received and excellent service from the Blackbird Fire Protection person name of Marcos. He was…read morefriendly, smiling all the time and answering my questions. He spent almost three hours re-building my Fire Sprinkle Riser. He did a clean and professional job. I definitely recommend Blackbird Fire Protection Service to my neighbors, or anyone else, should they require your services. Again, thank you very much. Mack.

A huge thank you to Gabriel, Luis, and the entire crew for their outstanding service checking our…read moreresidential fire system and sprinklers here in Anaheim! Moving forward, they are absolutely going to be our go-to team for anything related to these systems. The entire process was incredibly smooth--from scheduling and communication to making the final payment, they really took great care of us. They were so patient in answering all of our questions and walked us through how our systems actually work. It is wonderful to find licensed, insured, and highly professional experts who genuinely care about their clients. We'll be recommending them to everyone we know!

I manage an 18 acre Mega Estate in Bel Air. That said, fire management is a critical element to…read morethis property. Kevin and the KO team addressed our concerns and quickly brought us up to where we needed to be for our outdoor fire suppression needs. They were knowledgeable, kind and very cost sensitive. I give them my highest rating possible.

Really amazing job. Super professional and caring. Fixed and flushed out our system. Didn't leave…read moreuntil I was more than satisfied.

Another year, another fantastic service by Matt!…read more Matt is always fantastic at communicating with us regarding scheduling and letting us know if there's any issues with any of our equipment. He's exceptionally knowledgeable and, at this point in our partnership, knows his way around our building like the back of his hand, which makes life a lot easier on us as he pretty much self-services. We also let him know we would be moving buildings later this year and he made sure to advise us to take our extinguishers with us, so we could continue our annual services without having to purchase all-new equipment and save on fees. Thank you again Matt!

After installing the new fire extinguishers, Matt assured us that he would handle annual refills…read moreautomatically, eliminating the need for us to send reminders. He would take care of the service, generate the invoices, and we would simply pay him. The convenience of this arrangement was a major selling point for us. However, when the time for the annual service arrived, we found there was no automatic refill. Upon reaching out via email to request the service, Matt explained that, since our apartments are in Montclair and he is based in Orange County (Placentia), the 40-mile round trip for such a small job was not feasible for him, and he declined to provide the service.