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Frank's Delivery Service

4.4 (179 reviews)
Closed 7:00 am - 6:00 pm

Services - Frank's Delivery Service

In-state moving

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Reviews With Photos

Glue residue on TV screen, damaged wardrobe

Took down detailed review pending call with Frank, who responded quickly on his part. Overall job was outsourced and poorly done with damage to items.

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4 years ago

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4 years ago

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6 years ago

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frank c.

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5 years ago

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7 years ago

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6 years ago

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5 years ago

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15 years ago

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13 years ago

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frank c.

Helpful 4
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12 years ago

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frank c.

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10 years ago

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7 years ago

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8 years ago

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12 years ago

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frank c.

thank you sir - good luck in your new home

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14 years ago

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15 years ago

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8 years ago

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12 years ago

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14 years ago

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11 years ago

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16 years ago

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14 years ago

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frank c.

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14 years ago

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15 years ago

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13 years ago

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12 years ago

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13 years ago

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frank c.

thank you - good luck in your new home

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Photo of Andrew G.
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14 years ago

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frank c.

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14 years ago

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14 years ago

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17 years ago

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12 years ago

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13 years ago

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11 years ago

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8 years ago

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15 years ago

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16 years ago

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14 years ago

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14 years ago

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frank c.

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13 years ago

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frank c.

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Page 1 of 5

Ask the Community - Frank's Delivery Service

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Review Highlights - Frank's Delivery Service

Not only did they have fun with their work, they were fast, efficient, and extremely accommodating.

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Ontrack Moving & Storage - Truck being loaded in San Francisco for an interstate relocation to Washington, secured and ready for the long haul.

Ontrack Moving & Storage

(814 reviews)

Great communication, flexible with last minute changing conditions, professional, friendly, and…read morehard-working, the entire Ontrack Team made the difficult task of moving as easy and smooth as it could have been. Carmina was wonderful in moving the process forward and Hugo, Jose and Jonathan were awesome in getting us out, over, and up on move day :)

We chose Ontrack after reading great reviews as to their navigation of the (sometimes harrowing)…read moreOakland Hills. What I encountered was end-to-end excellence, from customer service to their excellent moving team. I knew our move would be a large one, so I booked a 26' truck and five-person crew. As the day of the move approached, I had lots of last-minute worries and questions and Sam, in Customer Service, answered every one and generally calmed my nerves, assuring me my move team would assist if we needed last-minute help. On the day of the move, the team arrived right on time. The foreman, Guillermo, assessed our situation and calmly confirmed my suspicious that we'd need two trucks (this my error, not OnTrack's). Before I could panic, he had contacted his team and we arranged that ours be a two day move. Guillermo's team wrapped our furniture and had the truck loaded swiftly. At the new house, we had a few of our family help direct traffic. I'd labelled every box with a color-coded room label and the team got everything to the proper room. On day two, Sammy -- part of the original crew -- acted as lead and we repeated the process. Here, a number of items still needed a bit of packing and his team had everything done in record time and -- bless them - marked the boxes for the proper room destinations without prompting. As I now unpack, I'm finding everything in excellent condition and couldn't be more grateful. We'd heard stories about moving nightmares and wanted to share a happy ending. Guillermo and Sammy were AMAZING and their crews were very hard working. Tips: my sister had a table of bottled waters, bags of chips, and other snacks ready for the team when we arrived at the new house. The team appeared grateful for the sustenance. We also tipped each person individually, in cash.

Pure Moving - movers

Pure Moving

(264 reviews)

Downtown

PURE MOVING - PURE-LY AMAZING!!! After calling a few different movers and getting quotes, Pure…read moreMoving gave me the best up front price and included an "All in Guaranteed" cost. So I knew no matter how long the move took and with the long distances, I already knew how much the max cost would be up front with no surprises. And they also offer a discount based on the way you paid them. WINNING! And so, I didn't use Pure Moving just once, but three times this month. The first time, I had to move from Union City to a storage facility in Elk Grove and this past weekend we had two teams going, one from San Jose to Elk Grove and the other from the storage facility to our new home. Pure Moving was perfect in all ways possible. They were professional, prompt, efficient, and super friendly. They handled and wrapped items with care and made you feel at ease that everything was going to be safe and secure. They disassembled furniture as needed and reassembled it on site. One great detail, they laid down plastic protectors everywhere to keep things clean and tidy where they would be stepping. And cleaned up all the plastic wrap/coverings, cardboard and tape they used while packing and unpacking. They literally took care of all the heavy - and even the light - lifting! I just want to say thank you to Paul, Nick, Toha, Dan and Symon for taking care of our move and my Family. Moving is already stressful but they made it Pure-ly AWESOME!

This morning we had a move with the Pure Moving team. Yury and his team arrived on time and got to…read morework. They were efficient, professional and kind. They handled all our items with the utmost care. Our move took a little less than 4 hours and we were so happy with their services! They offered a 7% discount if you pay cash which was a plus for us. When we need to move again, they will be our go to choice!

White Red Moving & Storage - Great service at affordable rates

White Red Moving & Storage

(52 reviews)

We had the best experience with Jose and his crew! They were very responsive to communication…read moreleading up to our move, they showed up early the day of the move and worked overtime to get the job done. We had some things packed but we needed a lot of help the day-of and Jose and his guys were quick to jump in and pack boxes for us, it would have been a much longer and more stressful move without them. I would highly recommend White Red Moving, they were wonderful to work with, offered us a more reasonable price than some other companies and are really hard workers.

Worst movers ever! We hired Jose and crew for a cross country move. When he arrived to give us an…read moreestimate, his pitch was that he would treat our belongings as if they were his own prized possessions...so far from the truth! We asked him about storage given the fact that we had not secured our new home and he replied that he had a warehouse. We specifically asked if it was "simply a storage unit." Oh no, "he replied." (Not true...see photo.) We did our due diligence and checked his reviews, and called some references that he provided. I checked the DOT website to confirm his credentials. The site stated that his was not authorized for interstate moving. I asked him about it and he said that he simply needed to update/renew (he sent a copy of the form that he submitted.) On the day of delivery, I asked to see his cargo insurance (following best practices). He was offended and said he did not want to do the job because we don't trust him. (He did not have cargo insurance.) We had a deadline and did not have the time to secure another mover on that day. We appeased him and moved forward. Fast forward to delivery day about 7 weeks later. He was missing so many items, and there was so much damage! He left an entire pallet behind...sofa, queen size headboard to name a few. When i said that I was missing designer bags his response was that I was lying and did not have any...WHAT? When he returns to CA he discovers my things (see photos). He then has my things shipped on a pallet. I am still missing items...designer umbrellas, RH bath accessories, lamp shade...the list is too long. Adding insult to injury, roaches were crawling out of the boxes from his "warehouse" and a mouse was brought into my new home! Horrific experience! I may need to seek legal advice as the cost of repairs, extermination, and replacement of missing items is growing exponentially! The UPack container was assembled/shrink wrapped by Jose and arrived just as he prepared it. See photo

Frank's Delivery Service - movers - Updated May 2026

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