Very helpful worker helped me with figuring out the little paint chips I had to color match my…read morewalls with and also helped me with figuring out how to paint a whole room which I've never done before. Gave me all the options, showed me where things were that I had questions about, and entertained all my numerous and basic questions about painting. No complaints!

Wanted to talk to someone about Stihl products and getting my saws serviced. Waited for a while…read morebefore being "helped", only to be told they don't do repairs in house, but send them out to another Rocky's. Sorry, but I like to actually talk to the people who work on my equipment.

I contacted several local companies when I wanted to change the blinds I inherited when I bought my…read morelarge-windowed condo last year. I had a lot to do to renovate the place and budget was definitely a factor. I was really impressed when I spoke with Bob, the owner of Budget Blinds of Marblehead. He gave me clear information, made it easy to set up an appointment and couldn't be nicer. When he came with books of samples and pricing information, he was patient while I narrowed down my choices and gave me lots of helpful advice. His prices were better than the other companies (a big surprise for me as I would expect anything with Marblehead in the name to be expensive) , the products were comparable, and the time frame was much better than I expected. He kept his word with every interaction and installed my wonderful new blinds today making it easy, quick and pleasant. He will certainly be my first call on all future window treatments and I highly recommend him to anyone who values quality, affordability, and service.

Truly impressed with the service oriented approach of the owners and their honesty and knowledge…read more Kind of like wow here is a small business owner who appreciates his customers. My Miele vacuum stick was not working. Went to pick it up and found it needed a new battery which to my surprise was still covered by a warrantee. 45 years in business and still has the customer front and center.

bruce really knows whats up I've been taking my machines to him for years even if he cant fix it he…read moregives me tips on how I can fix it

Nancy, the owner of Water's Edge, was an absolute joy to work with when we redid our (very)…read moreoutdated kitchen. From the beginning, she was happy to create our design without even having to make a down payment, and also happy to change it to fit our needs all the way through... and we wanted to see it a lot of different ways! Nancy never made us feel like we were inconveniencing her and really took the time to make sure it was exactly what we wanted. It's clear she's been in the business for a while now, and she is someone whose opinion you can trust. Nancy came directly to our house to take measurements and made every step simple for us as it was the first big home project we'd ever tackled. The experience was very personal, which I don't think you get with all design companies. Responses were quick and prices also extremely reasonable for a good quality project. I would recommend Nancy to everyone, from small family jobs, to developments. Thank you for the beautiful new kitchen!

This was the worst experience! I would never use this company again nor recommend them. Tim came…read moreout to take measurements with existing cabinets in place. When i went to look at his final design it was wrong. I pointed out the sink base wouldn't fit. So he placed a smaller cabinet in its place. I didn't think anything of it, he was suppose to be the professional, but when it showed up it was way to small and the sink wouldn't fit into it nor would the doors open completely. we would have had to scoop the top of the cabinet to make it fit. I didn't do it thinking he would of taking it back since this was on him, but we did cut the back piece, which was just cheap ply wood. He wouldn't take it back so i got stuck with that... He did come back out to take new measurements for a new cabinet, which i had to pay for. Seems there's no accountability at this company. This was a gross lack of due diligence on his part. Once the new cabinet came in, which was late by a week, it was to big and we had to cut into the dry wall to make it fit and this cause a domino effect and we had to do the same to the following cabinet so they would match. Also the backing to the island was about 3/16th thick, very cheap and very thin. I'll have to go get my own backing, someone would eventually put a hole in that piece. Over all very dissatisfied with my experience and the product they sold me.

i wouldn't recommend any paint or products from the sherwin williams brand. very poor quality and…read morefull of toxic chemicals.

My husband and I have had two wonderful experiences here. Nate was incredibly helpful, he gave us…read moretips on certain tones of a color we were looking at and pointed us in the right direction. We purchased the Emerald paint brand from them, and it's honestly AMAZING. Our living room has never looked this good. After feeling crowded and misled by bad paint matching at Home Depot, this was such a gift. Thank you, Nate and Sherwin-Williams!

I have been working with the store manager Ronnie Smith. He helped me cancel an online order that…read moregot mixed up and we placed a new order at his store. Ronnie's customer service skills are off the chart good. Never have I worked with anyone more helpful, patient and courteous. Working with Ronnie has been an absolute pleasure!!!

I ordered a queen sized mattress at this store on a Monday and it was available for delivery on…read moreWednesday. I opted for Friday, however. The salesperson Bryan Perry was knowledgeable, polite, and thorough. I was able to track the delivery truck on the day of delivery and watch the progress of the truck's crew. They called fifteen minutes before arrival, arriving within the time frame mentioned. The two men delivering were clean, fast, and polite. My bed is very comfortable. I am very pleased with my purchase.

I will never do business here again the people who work here and Answere the phones are highly…read moreignorant and rude I called to inquire if they fixed blinds when the lady on the other end ignorantly asked "umm what kind of blind and when I tried to explain she cut me off quickly with an attitude saying ummmm yeah lady what kind of blind " I'm so furious at how she thinks she can speak to people the service here sucks and I will never deal with these people again id rather go across the street to Home Depot and just pay to buy a new blind rather than deal with there ignorant attitude if they don't feel like working they should just quite there job!!! They clearly do not want to help there customers I should of read other reviews before calling them because apparently they have been like this!

totally hooked me up when i first came to the area. i moved into what is really my first home, and…read morei wanted to put some effort into decorating. i had no idea what i was doing. i was turned on to curtains etc by a friend, and, with their expert advice, my new house now looks beautiful. we special ordered roman shades and matching throw pillows for the living room, and i had a bedspread made with matching valances. everything looks so nice. thanks so much to Connie, Steve and everyone who helped along the way. R.S.

Went today to replace my 6 week old Oxygen Pools Dynamic Oxygen Generator as my sanitizing system…read morefrom Gibralter Pool. My pool was never clear in the whole 6 weeks and the unit started leaking badly last week. I was done. Brought my water sample to Budget, was helped by Mike who spent quite a while explaining the chemicals I would need to switch to chlorine sanitizing. Got all the chemicals I need for a reasonable price. Came home followed Mikes' instructions and presto-5 hours later my pool is clear!!!! I am so very grateful. Thank you for your professional service.

Received the wrong item and I was not satisfied that they would not refund and assist with…read morereceiving the correct item. Buyer beware!