We made arrangements with Justine Coppenrath of Fresh Interiors to update our 15 year old kitchen…read morewhile we were in Florida last winter. Justine helped design the new kitchen, suggested appropriate appliances, and managed the contractors that made the new installations. She kept us well informed and asked us to make decisions as they were needed. The price for the work was fair, working with Justine was a pleasure, and we love our new kitchen! Thank you Justine and Fresh Interiors for handling this for us! Bonnie & Wayne Draeger

love Fresh interiors the furnishings are lovely and the personal service is most appreciated…read more From kitchen remodel to furnishings

Having recently completed a renovation with Augustus Construction in North Truro, our review of our…read moreexperience with this company is an overwhelmingly positive one. We began with a derelict property that needed a lot of TLC and through every step, the owner John Hopkins guided us expertly through the process. His resourcefulness, professionalism and vast knowledge of local building codes allowed us to rehabilitate our space on time and under budget. When unanticipated problems came up both large and small, John was always even keeled and had a creative solution for us to implement. The outcome of our work together is a beautiful space that is much more structurally sound and energy efficient. For any future building project we will definitely be using Augustus Construction.

I recently had a kitchen fully renovated and decided to go with Augustus Construction after reading…read morea few reviews and meeting with the owner, Brian Hopkins. I used a kitchen designer from another state who I've worked with before, and there were several details that hadn't been worked out prior to Augustus Construction starting the project. Covid-19 complicated the work even further with delays both for the cabinets and the appliances. During the time most of the work was being done, I was out-of-state but could see from the outdoor security cameras that workers were on-site first completing the demo, and then preparing the space for the cabinets & appliances. Brian stayed in contact with me when any questions or issues came up, but for the most part he and his team handled everything on-site. I returned to the Cape in late July for the first time since the project began and was very happy to not only see most of the construction was complete, but more importantly, that every issue that I had mentioned during the planning stage and afterwards had been addressed in a way that exceeded my expectations. When I've worked with other contractors in the past, usually things get done the 'easy' way for the contractor rather than what the client wants, especially if the client isn't on-site overseeing the work. Brian & his team paid attention to the finishing details, and from my experience, that hasn't been a common quality of other contractors I've worked with. But best of all, everything was done as perfectly as possible, and I didn't have to beg, plead, or harass anyone to return to finish the job. The job was 100% completed and I'm 100% satisfied.

I originally thought very highly of EF Winslow in Yarmouth…read more They had installed a new toilet earlier this year and all went great. I then bought a dishwasher and needed it installed. I was told an hourly rate over the phone which I was ok with. The tech was fine and did his job but the install took less than 1 hour tops. No bill was sent to me and the only way I knew of the overcharge was when my cc was charged 2.5 months later. I was told of the charges butno paper sent and had to ask for a delayed bill via email? Turns out, I was charged 2x the amount of labor time by ef winslow. I believe the tech sat out front in my complex and and charged me for 1 hour of labor- 139 per 1/2 hour so an extra $278 of erroneous labor. I spoke to Arnold and although I thought he was helpful he would only issue a store credit for 1 1/2 time slot and I was told they don't issue store credits back to customers on ccs. Only store credits for future work scheduled so you don't get your $ back. This means that in order to get my $ back I will need to work with these folks again....not appropriate. If you have a credit card machine and you charge people you can credit them. Im.not recommending EF Winslow due to their poor billing practices, lack of staying on budget and then not correctly rectifying the billing issue. They probably have lost a client they had after their first work with me. Don't do any work without them providing a written estimate or buyer be aware they will overcharge you.

Wish there was a "zero stars" option…read more Terrible customer service. Rude & abusive staff from technicians to head of finance. I just got off the phone w/ that guy. They sent me a bill "120 days past due" for a preventative maintence contract I never established. His explanation was that the contract is w/ the address... not the owner...? How does an address start a contract.. & how, then, was the bill/acct in my name, if the contract was with the previous owner? He spoke over me the entire conversation. Could not get one full sentence out... then had the audacity, after I finally got a few words out to say ".. well, if you had just said that in the beginning..." Very rude, ignorant man. Previous incidents had left me frustrated, but I was a renter at the time & had no control over the choice of service provider. One tech showed up 2 hours AFTER the four hour window I had been given for the appt & then became verbally abusive with me bc I said it was too late & I was on my way out the door. I called the office & didn't even lodge any kind of complaint, just asked that that particular tech not be assigned to my address again. The woman said she would make a note on the acct. He was sent again, the following week. Laughed at me, when I expressed surprise he was there. When I called the office, the woman denied that anyone there would agree to such a note & didn't care about the poor treatment. Simply said techs are assigned according to the job & availability, period. Another tech appeared to have a psychotic break in my basement during a simple preventative maintence call (ordered by the previous owner). He was down there banging & clanging things, LOUDLY swearing & yelling at himself & the heating unit. I had told him on the way in that there was a 3rd shift worker sleeping in the house & asked him, to the best of his ability, to keep noise to a minimum. It sounded like he was fighting w/ someone & throwing things. I went down to inquire & he was spiraling out, literally tantruming. Said he broke a part & he'd have to come back. When he did, the same behavior continued. I was so concerned, I haven't allowed anyone from their company in my home since... & certainly never will again. When I've shared this w/ other community members, they say things like, "Yeah, they've really gone down hill." I've had dealings w/ them for over 15 years. I've never seen anything BUT poor service & performance... & deplorable customer relations across the board.

I found Rankin to be trustworthy, personable and more than competent. He remodeled two bathrooms,…read morerestructured my outside shower, renewed my deck, and did several other things I needed help with. He is painting my living room and installing hardwood floors. There is nothing he cannot do. Compared to others I called, he was much more reasonable.

Rankine and his team remodeled our primary bathroom. When Rankine encountered issues from prior…read moreremodels he corrected them and made suggestions that resulted in a bathroom I have always dreamed of having. I cannot recommend Rankine and his team of highly talented craftsmen enough. Rankine's painter painted our bedroom in addition to the bath remodel. The results are beyond incredible. I had no idea that drywall could have the look and feel of plaster. If you are looking for the highest quality work at a very honest price Rankine is the man to call. You will be glad you did.

Our kitchen turned out just as we imagined! Jim Bird and his team are the best! Do not hesitate…read moreto work with them.

If you are looking for a kitchen or bath remodel, we highly recommend United Kitchen & Bath. From…read morethe office staff, owner, his right had man, to the subcontractors, they are very knowledgeable and professional. So glad we chose them to give us the kitchen of our dreams!

Norfolk Kitchen and Bath just finished a major renovation of our primary bathroom and we couldn't…read morebe happier. Their designer (Tong) helped us with a plan to combine two small awkward rooms into one bathroom and worked within our budget to give us a much more functional space. Work started as scheduled with Steven as our PM and he kept us well informed along the way, handling any issues as they arose and minimizing disruption to the rest of the house. The NKB carpenters (Michael and Jorel) were excellent and kept things moving onsite along with some great subcontractors for plumbing, electrical and tile that Steven aggressively coordinated to ensure the project progressed quickly. The end result was better than we hoped and we only had one small change order for a late change we made to the plan. We truly appreciated the professionalism and flexibility of the whole NKB team from the design process with Tong through final payment with Adelya in Finance. They kept us on schedule and on budget with no surprises. We now have a beautiful bathroom that we will enjoy for years to come!

I worked with Richard and he was amazing! The cabinets are very high quality and he gave me VIP…read moreservice. Highly recommend!

We worked with John to get two kitchens fully remodeled. Him and his guys were great. Quick…read moreresponses to any questions we had and helped us with the layout. His prices were the best around and he was the most professional. We are thrilled with the way the kitchen came out!

John is the best around. We had ordered cabinets from John and then had contractor issues. John…read morebent over backwards to delay delivery of the cabinets until we had to take them. He is always willing to listen to what you want and will make suggestions which will make your remodel even better. We have sent several people to John and they are always surprised how much money he can save them. You can't go wrong hiring John.

I recently remodeled a half-bath (complete gut) and chose Onyx Marble & Granite for the vanity…read morecounter-top and sink, including installation. I am very happy with the experience -- thank you Onyx!! Onyx has a great selection of product with a very knowledgeable / helpful staff and installation crew that made working with them very enjoyable in all aspects of the project. J

They quickly scheduled an appointment to remove a piece of granite from the back of the stove…read more Professional and fast service.

I have been in the service business for over 55 years. I have managed restaurants for close to 50…read moreyears, including owning my own restaurant in Falmouth for nearly 13 years. I know excellent service when I experience it. This review is for the exceptional service I received when using Atlantic Marble & Granite, in Falmouth. We were doing a very needed remolding of our kitchen after over 35 years of use. During the remodel, I contacted three countertop companies and visited each one of them. From the three quotes, I received the best price from Atlantic. Not only did I get follow up with them on their quote, one of the companies never followed up with us at all. That made my decision easier. We met with a very lovely person at Atlantic, Bella, short for Izabella, and she was amazing from the start. She was knowledgeable and very patient as she helped us pick out the perfect color. We gave her all of the measurements and she took it from there. Within just a short time, they were out doing a template and a week later, the counter was ready to be installed. Unfortunately, because of issues with our cabinet makers, they had to hold it for 3 weeks. No problem they said. When the time came, they came out installing our new quartz counter. They were very courteous and professional. I was amazed the counter fit like a glove, especially where it had a jog in it and they were able manufacture it with no seam. We were very happy and the new counter looks amazing. If you ever need any type of marble, granite, quartz work, I would strongly advise you to check them out. I'm sure you will not be disappointed. Tell them Jack sent you and Bella I said hello.

We purchased a home with 40-yr old, faded yellow formica counters & backsplash. I was excited to…read moreupdate them, but nervous about making a selection. Maria was extremely helpful and patient with me as I struggled to make up my mind. She was careful not to overwhelm me with too many choices and even suggested a slab which was in stock which saved us some time & money. I really appreciated the template process they used. I was able to see what the counter flow would look like before they cut the slab. Most importantly, they removed the old countertop on installation day! Crew did an excellent job with the installation. It looks even better than we had hoped. We're very pleased!