We purchased granite countertops, a Frankie kitchen sink and faucet and a bathroom sink from the…read moreBath and Kitchen Showroom. Despite our rather sizeable purchase, the customer service we received was deplorable. On the day of installation: 1. Our windowsill had to be cut to accommodate the back splash because measurements were wrong. 2. The backsplash in the kitchen still has an area with about 1/2" space between the wall and granite. 3. We had to wait 2 weeks with our guest bathroom a mess for the back splash to be re-cut because it did not fit. 4. The installers drilled into the new granite to attach our dishwasher, weakening the granite. Installers did not seal the granite after completion. Despite many calls to the showroom, no one helped us. The owner, Trudy, insisted that the countertops had been sealed. She did arrange for the bathroom back splash to be re-cut however, never offered an apology or any complimentary service as compensation for our inconvenience. We submit this review to help all those considering "doing business" with the Fixtures Etc., run the other way!!

BEWARE RETURN POLICY -I am giving this review for the return policy that I think is terrible. I…read moreknow it must be annoying to have to store things people return, but make sure customers know the return policy before buying . . . within 30 days and 30% restock fee plus shipping. I am sure customers would be more careful when making purchases. 30 days is not a long time especially if your contractor is busy and does not have time for your project.

Called up and explained we had Cabico cabinets in the house that are around 3 years old. The…read morecompany they were purchased through has been awful at following through on what they promised they would do with repeated calls. So after paying them over $50,000 I decided to take a different path. Called River on 12/1/21 and asked if they could help to build pull out drawers within existing cabinets. The lady I spoke to advised me to go to Home Depot with my measurements and get something there. I explained that I was looking for something that was custom made to fit the dimensions and not look like an "after market" product and she sounded beyond confused. Any business that wants to send you to Home Depot when they can make money in their own field is one I will stay clear of.

Greeted by friendly staff, the Manager was helpful and easy to work with,prices were great. The…read morecabinets arrived as scheduled, the quality was good I was Very satisfied with my experience with River cabinetry.

I worked with Chris from Cabinet Depot in Salem, NH on the design of my kitchen cabinets over the…read morecourse of last year. It ended up being a longer process for me, spanning several months, but throughout that time Chris was patient and continued to work with me as I finalized the layout and selections. He was knowledgeable about cabinet options and provided helpful input on design and functionality. He was also responsive whenever I had questions or needed to revisit certain details. In the end, I'm happy with how the design came together and appreciate the time he put into helping me get there. If you're planning a kitchen project, Chris at Cabinet Depot is someone to consider.

We met with Chris at the Salem showroom and he was very helpful. We are pleased with the kitchen…read morecabinets and bathroom vanity. Cabinets were ready on the scheduled date. We would recommend Chris and Cabinet Depot to anyone looking for high quality cabinets at a good price.

A store that is well designed, beautiful, and worth checking out! It definitely became a new…read morefavorite store for my wife, she would have loved an unlimited budget shopping spree. I do agree that they had many items I would love to have. Especially one of those nicer coffee machines. Which it did advertise a worker could make you a sample from any of the machines. Didn't do this but a cool touch. You can find any and all kitchen supplies here and it all seems high quality. A good amount of seasonal decor and items too means they should have a variety of stock depending on when you visit. Didn't have a lot of interaction with staff but nothing negative to say about them.

Such a beautiful store. Everything is fully stocked, the displays are gorgeous, the lighting and…read moreflooring are great, and the staff are smiley and welcoming. Makes a difference! I just popped in here while I was strolling around Tuscan Village and got a mood boost seeing all the Halloween stuff out. Hello fall!

I've been a customer of Cry Lumber for many years. I am no longer a customer after they miss…read moremeasured two large transoms, and then delivered windows that were suppose to be all white and one is beige? They then would not take accountability, saying it's my fault that one window is beige? Who orders all white windows and one beige? They order said all white. They also indicated it was my fault the transoms didn't fit because I signed off on the measurements? I thought they were the experts and trusted them to measure appropriately. They would not take back any of it and would not refund my money. I had to order new transoms from Pelham lumber who were great. They measures correctly and ordered all same color. Any one need two transoms and a beige window?

Awful, horrible, do not use them at all costs. Had my kitchen redone by them and they half assed…read moreit, in so many ways.

I wanted to finally take a moment to reach out to let you know, the amazing experience, I have had…read moredealing with Kelley Bartlett during my kids bathroom remodel. From the start, (actually back in September) Kelley was attentive to the design and products, I was looking for the remodel project. I loved that she gave me choices but not too many that it would overwhelm me, at a price point that fit my project budget. Her knowledge base of many different product lines such as American Standard, Bosch, Kohler, etc.... was impressive. I would love to say, that my experience with my contractor has been as amazing as the one with Kelley. However, it has not been and I've encountered many issues that I had no idea how to handle. Each time, I reached out to Kelley and she gave me direction and contacts to help me resolve the situation. I realize, she absolutely didn't have to help me and received no monetary benefit which is a testament to her work ethics and going far above and beyond the call of duty. I absolutely, will use Kelley again in my master bathroom remodel. I have sung her praises to my friends when discussing the excellent customer service I have received from her. She is an outstanding employee who understands the meaning of exceptional customer service.

They suck. After…read morespending all kinds of money advertising that they are the primo design center for ADA baths in New England they fail, their customer service SUCKS, you need to sign in to watch salesmen scratch their nuts for an hour, after they finally do respond, you're told the person that handles ADA baths doesn't work there anymore - wtf I travel an hour to find out they only used to have a salesman that could help. Great showroom and after an hour the only thing we got was some shitty catalogs.

I had a few circa 1992 toilet seats that needed replacement that I was having a hard time finding…read morethe correct match. Cory was extremely helpful and called a couple of people and sent them pictures of samples. He was able to narrow down the correct color and we had a perfect match. Excellent customer service and will definitely go again for bath and plumbing needs.

I recently bought a kitchen faucet and a bathroom faucet (both Kohler) and was very happy with the…read moreadvice given by Dave and Diane. The Kohler products have really fine quality.....comparable, in my opinion, to the Grohe products. I would return for their quality products and service.

This was the most professional and timely experience I have ever had…read more The office staff and installers were wonderful to deal with. From the time we picked out our quartz countertops, the installation was done within 10 days. I would highly recommend using European Quarry Imports ! I finally have the amazing countertops we have waited 19 years for.

After striking out at two other tile places with horrible service and lousy products, I happened…read moreupon European Quarry Imports by pure luck. Excellent service, selection and price. They even got my tile in a matter of hours. We'll be back when we do our kitchen!