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    Fixtures

    2.3 (10 reviews)
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    Very much overpriced, and don't think of returning anything or you'll get a 30% restocking fee. Stay away!

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    Frank Webb Home - Methuen

    Frank Webb Home - Methuen

    4.0
    (8 reviews)
    4.6 mi

    I wanted to finally take a moment to reach out to let you know, the amazing experience, I have had…read moredealing with Kelley Bartlett during my kids bathroom remodel. From the start, (actually back in September) Kelley was attentive to the design and products, I was looking for the remodel project. I loved that she gave me choices but not too many that it would overwhelm me, at a price point that fit my project budget. Her knowledge base of many different product lines such as American Standard, Bosch, Kohler, etc.... was impressive. I would love to say, that my experience with my contractor has been as amazing as the one with Kelley. However, it has not been and I've encountered many issues that I had no idea how to handle. Each time, I reached out to Kelley and she gave me direction and contacts to help me resolve the situation. I realize, she absolutely didn't have to help me and received no monetary benefit which is a testament to her work ethics and going far above and beyond the call of duty. I absolutely, will use Kelley again in my master bathroom remodel. I have sung her praises to my friends when discussing the excellent customer service I have received from her. She is an outstanding employee who understands the meaning of exceptional customer service.

    They suck. After…read morespending all kinds of money advertising that they are the primo design center for ADA baths in New England they fail, their customer service SUCKS, you need to sign in to watch salesmen scratch their nuts for an hour, after they finally do respond, you're told the person that handles ADA baths doesn't work there anymore - wtf I travel an hour to find out they only used to have a salesman that could help. Great showroom and after an hour the only thing we got was some shitty catalogs.

    Blackdog Builders

    Blackdog Builders

    1.8
    (8 reviews)
    0.6 mi

    Black Dog did a complete remodel of my bathroom and it turned out beautiful. I really could not be…read morehappier with the end product and I felt every detail was considered from design to actual creation. Design was the areas I was most nervous about and I think that was the part they did best- so many great suggestions for "problem" areas that I was unsure what to do with. They were very patient with me when I asked for numerous drawings of the layout before I was able to decide on the final version. I had a project manager (Dave) who was an excellent communicator. He was there when he said he would be and texting me regularly with needed updates. He was always ready to answer any questions I had as the project progressed. I found him extremely capable of fixing construction issue and then he also coordinated the more specialty workers (electrical, tile, etc) to make sure everything was done in order and the project moved along. Also of importance to me is that they respected my home. They put plastic down to protect the floors and cleaned up debris regularly. They did their best not to impact the rest of my home despite them doing a master bath on the second floor. My only complaints were that the project took longer than they promised. Honestly, mostly not their fault because it was a terrible winter and my project was Jan- April. Home renovations are very emotionally fatiguing so when it dragged out a few extra weeks, I was ready to lose my mind. I would highly recommend them and plan to have them do our kids bathroom in the near future. I am quite surprised by the negative reviews here. My project was completed in 2018 and some of these reviews seem to be older.

    Called for an "estimate" for my bathroom. After leaving several unanswered messages I finally go…read moresomebody who sounded like they were half asleep. I was told that they do "nothing less than a job of 60,000.00 or more". LOL Enough said

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    Fixtures - kitchenandbath - Updated June 2026

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