This is a review for work done about 4.5 years ago. I doubt much has changed but quality…read moreworkmanship will hold up over the years....Ghassan and his crew's work however, has not. The good was that Ghassan was willing to work with us on a tight time line from a large insurance payout due to water damage. It was a massive job (150,000+). The list of the bad is very long. He subcontracts basically everything, which is fine except he was not in the habit of picking great guys. The tile guy was lazy, disrespectful, and very short tempered. He smoked about 3 packs a day and discarded all the empty cartons and cigarette butts right on the drive. He dry cut TILE with a angle grinder INSIDE MY HOME. Anyone that deals with tile knows how big of a deal that is. It created a fucking huge mess and absolutely covered every last inch of things in tile dust. Oh and the tile is coming up everywhere....and we need to now fix it only 4.5 years later His carpenter was a complete hack. Some of the cuts on the finished cabinetry were some of the laziest work I have ever seen, absolutely butchered the underside of our sink cabinet because they couldn't be bothered to take the sink out which they put in too soon. Left pencil lines everywhere, No attention to detail. They consistently used our dumpster (which we paid for) to discard materials from other jobs, even after I asked them not to as it was starting to get full. The plumbers did a decent job but the fixtures that Ghassan sold us have not held up over 3 years, most of them have something wrong with them, finish flaking off, leaks even with very light use, etc... The electricians were fine but were definitely missing some attention to detail, loose outlets, bad breakers that needed replacing, etc... I also asked many time for his crews to not pull down our somewhat steep gravel driveway (because they get completely stuck every single time) and they all ignored me. I debated writing this review but every month something else that Ghassan's crew touched seems to fail on us and needs replacement (far before it normally should) I wouldn't trust him to work on my home again, and the entire experience made me paranoid to deal with new england contractors.

I rarely write reviews on businesses, but think it is important to share my experience with others…read more I spent a lot of time and money putting together a large kitchen peninsula. I had ultracraft cabinets installed with a granite countertop. I loved the craftmanship of the cabinet install (subcontractor Tim Chase was great- and also does custom work). However, the granite came in an unfinished cut, with what I believe was an unsealed, ashy finish-- not at all what was shown to me in the showroom. I called Boston Kitchen the next day after the 8:30pm install. It took them 3-4 weeks (with me checking in with them constantly as they wouldn't get back to me in a timely fashion), for them to come out and do a color enhancement, recut, and seal my countertop. By the time the granite company came, there had been many everyday stains in the countertop. In addition, one of the soft close cabinet mechanisms didn't work and they were supposed to come out and replace it. I have discussed these issues with Jim Hippern, the manager, that there are permanent stains on my new granite counter and wanted the granite company to work on it further. He was also going to get the cabinet drawer fixed. After not getting a response and action on their part, I even disputed the claim with my credit card company. I have sent follow up emails to the manager to ask him what our next steps are for having the granite company address my permanent stains, and Jim hasn't even had the decency to respond to my emails for three weeks. All in all, I like the cabinets I picked out (even if one of the drawers doesn't work right), but would never recommend this company to work with as they have deplorable customer service. They installed an unfinished product in my kitchen and now won't own up to fixing it, nor have the decency to respond to my emails. If looking for a kitchen remodel company, look elsewhere.

Great prices!!! Aisles full of vanities and doors galore!! We will be building next year and this…read morewill be on our list of places to visit

Great place to get a great deal for quality products. The staff there are helpful and assisted us…read morein picking out a new vanity and mirror for our newly renovated bathroom. Quality is great, Service was great and the price was right!

I called Fitzgerald Stone to ask for a bit more information about Brighton cabinetry and I'm so…read moreglad that I did. Tom is so friendly and helpful. We chatted a lot about the quality of the cabinetry and are going to spend a bit more time to figure out some more details. I always love when I call a small business and I get such excellent service. Thank you!

Tom is the person to go to for all of your countertop, stone, kitchen and bathroom needs. Try him…read morebefore you go anywhere else!

Beware of store manager. I was pressured insistently into opening a TJX Rewards card by the…read moreDanvers Homegoods store manager and I did open one. The numbers of my temporary card were printed on receipt paper and the store manager gave them to me. A fraudulent charge of $130 was made on my newly opened card 9 days later, mind you before I could receive my physical plastic card. The only person who knew the card numbers was this manager who pressured me into opening the TJX card. I was beyond livid to find someone stealing from me. So be careful about this store.

Thank you for the great reopening in Danvers ! The manager and all the staff were so great with…read moreeveryone in the store managing a clean and well stocked environment ! Everyone was happy to be back and enjoyed the experience !!!

The cabinets we purchased were great quality unfortunately the measurements were the issue. Had two…read morewrong cabinets, and even after the re-order they were incorrect. They have to learn how to read a tape measure! If you are going to deal with them, double check and triple check yourself, don't leave it up to them.

Go elsewhere for semi-custom or custom cabinets…read more My wife and I considered Northeast for an upscale kitchen project in their semi-custom Candlelight line. When we priced everything out the cost ended up being the same as going with a fully custom local cabinet maker. They also had a painted door made for us 2 years ago to check the look of the door and told us it would be $100 if we ended up not going with them. We had to delay our project and picked up the door earlier this year after they got to use it for 2 years as a floor model and Lucy mentioned it had been damaged during that time. When I returned the door and informed Lucy that we were going with another cabinet maker Lucy said it was damaged and said she'd reduce the $400 (!!!) cost of the door to $150 to be "fair". Worst of all, she was condescending and accused me of using the door for another cabinet maker to copy the design which is not the case. We went elsewhere due to cost, better customization, and better customer service. If you're considering semi-customer cabinets, you can get full custom local made cabinets for the price Northeast charges. If you're considering stock cabinets you would get a much better customer service experience at Caroles (https://www.kitchenpeople.com/), we also considered Carole's and would have gone with them if we hadn't decided to go fully custom.

J & J repaired and replaces an outdoor porch area including decking, siding and railing…read more Craftsmanship and painting done to perfection. The project was completed within the estimated time frame and the quote was very reasonable. Abraham updated and consulted with us during the entire process. very satisfied and would highly recommend!

J&J did a fabulous job repainting our entire first floor, walls, ceilings and woodwork including…read morepatch and repair work! They also did an excellent job refinishing our 30plus yr old wood floors and stairs. They were professional, friendly and started and ended job on time! Very reasonable priced and great to work with. Would highly recommend J&J Construction & Painting! Keith & Karen Tendyke

I highly recommend Kitchen Tune up! Matt and his team were great! They are professional, kind and…read moreknowledgeable! We met with Matt initially, he helped us plan everything for our kitchen without ever pressuring us. The team came, arrived on time and did an amazing job, they were so kind, again very knowledgeable and kept a clean work space. I can't say enough! A+

EXTREMELY DISAPPOINTED! First, they made one of the doors the wrong size, didn't match the others,…read moreand when I pointed out how awful it looked, Matt said it's because the custom-made frames were off. But it didn't match and looked horrible and the "fix" was easy! Match it to the others and no one would notice. I got the Thermo doors. They look like solid doors that would hold up for a long time but then, ALL of the doors starting buckling and bubbling up after only about 5 years!! I emailed Matt and no answer!! I had to keep emailing him asking to call me before he finally did and just said, Oh yeah, that happens. It's called, delamination and there's only a 5 year warranty so your'e SOOL! Unbelievable to me that they would sell such an inferior product and try to pass it off as OK with no warning or care!! You're on your own after that!! Buyer Beware!!

Customer Service! In the process of selling a home, a sidelight window was shattered. The quickest…read moreresponse of all "Contact Us" emails I sent out, and very responsive to emails/calls after that as well. Though, because of the timeline, we were unable to order and install a replacement before the closing, I was able to pass along a quote to the new owners. I really appreciated their efforts to help us fix before the sale and I will seek out their services in the future because of this experience.

From the owner: The Marvin Design Gallery by NSWS is a complete window and door showroom exclusively focused on…read moreMarvin® Windows and Doors and Integrity® from Marvin Windows and Doors. Our goal is to provide a window and door buying experience that exceeds your expectations. We are a retail establishment that sells to contractors and homeowners, providing products that fulfill the needs of New Construction, Replacement/Remodel and Commercial projects. Need installation? Our expert installation team will provide all the necessary guidance and support to ensure your product is installed properly.