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    Cabinet Depot

    5.0 (2 reviews)
    Open 11:00 am - 6:00 pm

    Services - Cabinet Depot

    Home interior design

    Partial home interior design

    Cabinet Depot Photos

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    12 days ago

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    5 years ago

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    Frank Webb Home - Methuen

    Frank Webb Home - Methuen

    (8 reviews)

    I wanted to finally take a moment to reach out to let you know, the amazing experience, I have had…read moredealing with Kelley Bartlett during my kids bathroom remodel. From the start, (actually back in September) Kelley was attentive to the design and products, I was looking for the remodel project. I loved that she gave me choices but not too many that it would overwhelm me, at a price point that fit my project budget. Her knowledge base of many different product lines such as American Standard, Bosch, Kohler, etc.... was impressive. I would love to say, that my experience with my contractor has been as amazing as the one with Kelley. However, it has not been and I've encountered many issues that I had no idea how to handle. Each time, I reached out to Kelley and she gave me direction and contacts to help me resolve the situation. I realize, she absolutely didn't have to help me and received no monetary benefit which is a testament to her work ethics and going far above and beyond the call of duty. I absolutely, will use Kelley again in my master bathroom remodel. I have sung her praises to my friends when discussing the excellent customer service I have received from her. She is an outstanding employee who understands the meaning of exceptional customer service.

    They suck. After…read morespending all kinds of money advertising that they are the primo design center for ADA baths in New England they fail, their customer service SUCKS, you need to sign in to watch salesmen scratch their nuts for an hour, after they finally do respond, you're told the person that handles ADA baths doesn't work there anymore - wtf I travel an hour to find out they only used to have a salesman that could help. Great showroom and after an hour the only thing we got was some shitty catalogs.

    Fixtures - Beautiful bridge faucet  from Fixtures, Etc.

    Fixtures

    (10 reviews)

    $$$

    We purchased granite countertops, a Frankie kitchen sink and faucet and a bathroom sink from the…read moreBath and Kitchen Showroom. Despite our rather sizeable purchase, the customer service we received was deplorable. On the day of installation: 1. Our windowsill had to be cut to accommodate the back splash because measurements were wrong. 2. The backsplash in the kitchen still has an area with about 1/2" space between the wall and granite. 3. We had to wait 2 weeks with our guest bathroom a mess for the back splash to be re-cut because it did not fit. 4. The installers drilled into the new granite to attach our dishwasher, weakening the granite. Installers did not seal the granite after completion. Despite many calls to the showroom, no one helped us. The owner, Trudy, insisted that the countertops had been sealed. She did arrange for the bathroom back splash to be re-cut however, never offered an apology or any complimentary service as compensation for our inconvenience. We submit this review to help all those considering "doing business" with the Fixtures Etc., run the other way!!

    BEWARE RETURN POLICY -I am giving this review for the return policy that I think is terrible. I…read moreknow it must be annoying to have to store things people return, but make sure customers know the return policy before buying . . . within 30 days and 30% restock fee plus shipping. I am sure customers would be more careful when making purchases. 30 days is not a long time especially if your contractor is busy and does not have time for your project.

    Cabinet Depot - interiordesign - Updated May 2026

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