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    Frank Auto Service

    3.2 (9 reviews)
    Closed Closed

    Services - Frank Auto Service

    Bumper repair

    Auto diagnosis or inspection

    Auto frame testing

    15 More Services

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Rear-end damage

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    Recommended Reviews - Frank Auto Service

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    2 years ago

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    2 years ago

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    3 years ago

    Poor service they will do you dirty customer service is horrible do not recommend body work is like a two year did it

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    3 years ago

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    District Detail & Restoration

    District Detail & Restoration

    (87 reviews)

    Brookland

    Steven provided top tier, amazing service! Not only did he respond promptly, but he traveled to my…read morehome at a convenient time after I got off work. The swirls and scratches on the front of the hood are completely non-existent after his work. I HIGHLY recommend District Detail for their fast and quality work, great customer service, fair pricing, and thorough attention to detail!

    My car was still pretty grimy from being shipped cross country this past winter and it had some…read morepaint scrapes from about 10 years ago. I contracted with District Detail primarily for cleaning the car, but told them I'd be happy with whatever improvement could be made with the body paint. Got the car back literally sparkling inside and out and they made tremendous improvement with the paint - and they were even able to re-clip the front bumper skirt that had gotten snagged and pulled out of place years ago! Steven kindly offered to try an additional product on some of the spots of missing paint which I'll be taking the car back for. Pricing was great and they were FAST; car was in at 7am and done by 2pm (the last time I took my car in for interior detailing at a chain company, they took nearly 3 days!) And I got the appointment for just a couple days following my call. Highly recommend Steven's work and their great customer service - Check them out! (And don't be put off by the fact that the business kinda looks like a chop shop from the street, LOL!)

    Recovery 1 Towing

    Recovery 1 Towing

    (3 reviews)

    Brookland

    I'm sad to say my experience with Recovery 1 is much worse than most reviewers. I will not use…read morethem again. As the crow flies, Recovery's yard is about a half mile from my home where my car was scheduled to be picked up to take to the shop. My experience with dispatch was pleasant enough. As I was at work at the time and not with the car was to be picked up, I explained to the dispatcher the car was in a parking lot behind the building of the given street address. He said his driver, Curtis, would call to get the details. Curtis called me to let me know he was en route to the vehicle's location. I explained to him the location of the car and offered to text a screenshot from google maps, showing the street names and labeling the location of the parking lot entrance and vehicle's exact location. I sent that screenshot and reiterated exactly where the car was and how to get there. What followed much later, well after I thought the car would have been picked up, were several calls from Curtis saying he couldn't find the car/the car wasn't there/he can't read maps/he doesn't do tow jobs in D.C./he can't find the key/he can't open the armrest where the key is/the car won't start. Ultimately, the car and key were exactly where I said they were and the car started without trouble. I don't understand why Recovery 1, a firm that boasts all over its website about how it serves D.C. specifically, would send a driver who tells customers he doesn't do tow jobs in D.C. Moreover, I don't know why they'd send a driver who can't read a map and also can't relay a cross street location to me over the phone to try to direct them to where the car is located. Again, Recovery's yard is less than a 10 minute walk from where the car was being picked up. It was extra concerning that he needed directions how to push a button to open an armrest compartment and that he had to put the key fob into the ignition to start the vehicle. Finally, with all the problems D.C. has with car thefts and carjackings, the last thing your driver should be telling your customer is they're at the location of the car and it's not there. Aside from not dropping the car off the back of the truck, Recovery 1 failed to meet the most basic expectations for professional service I had.

    They were fast, the truck was clean, the driver was very nice and they got me where I needed to…read morebe!!! Perfect, what more can I say!!?

    Total Recon Auto Center - Superior Customer Service

    Total Recon Auto Center

    (353 reviews)

    If you need help with your Tesla, Total Recon Rockville, is the place to go. They are…read moreprofessional, kind and efficient. I picked my Tesla up after being repaired from a rear end accident. it is back to new and the team (Darwin and Jonathan). ensured that every last detail was taken care of promptly. I cannot recommend them enough! Thank you Total Recon!

    I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

    Imperial Auto Body of DC

    Imperial Auto Body of DC

    (191 reviews)

    The best experience ever. The estimator, Dikran was very attentive, answered my questions and…read moreexplained everything to me. I came in with two dents and a lot of scraped paint on the rear passenger door. Imperial made the repairs and the door, was perfect. Dents were gone and the paint job was flawless. They returned my car clean inside and out; almost didn't recognize my own car. They do excellent work and will definitely do business with them again. Five thumbs up!!!!!! Thank you Dikran and Imperial. - AJones

    Gieco referred me to Imperial and I am glad they did/partner with them…read more Beyond professional. All team members are courteous and welcoming. My vehicle was taken care of within a week. They gave me great options for other services that I had done. I mentioned that the dealership where I get my oil change done said I needed new brakes. The service professional at Imperial said they could do that but it was not necessary just yet as the brakes are fine. This says a lot about their integrity. My husband used them as well and he also had a great experience. Even if your insurance doesn't take them, I would go to them and see what you can get filing an out of network claim. Imperial is the place to go! Also their reception area is very clean. I know that may not mean much but It shows the level of pride they have for their business. A clean and welcoming office/reception is an important first impression. I cannot recommend them enough! Also if you need a rental car, they partner with Enterprise who was also great. The team there did an exceptional job.

    Frank Auto Service - autorepair - Updated May 2026

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