I had two dents in my BMW, one being further damaged by another vendor, that were repaired by…read moreDick's Auto Body. The repair was perfect and done on time. The price was very reasonable and according to the estimate. I highly recommend this body shop. Another bonus was that the shop is near the Red Line metro station and did not need a ride home back to N Virginia.

Had a pretty seriously dented panel and door. Repairs were quick and looked great. The price was…read morereasonable and exactly what was given in the estimate. I hope to never use another body shop, but if I do, I'd definitely go back. Bonus points for being in a really convenient location for bike and Metro after you're without your car.

Steven provided top tier, amazing service! Not only did he respond promptly, but he traveled to my…read morehome at a convenient time after I got off work. The swirls and scratches on the front of the hood are completely non-existent after his work. I HIGHLY recommend District Detail for their fast and quality work, great customer service, fair pricing, and thorough attention to detail!

My car was still pretty grimy from being shipped cross country this past winter and it had some…read morepaint scrapes from about 10 years ago. I contracted with District Detail primarily for cleaning the car, but told them I'd be happy with whatever improvement could be made with the body paint. Got the car back literally sparkling inside and out and they made tremendous improvement with the paint - and they were even able to re-clip the front bumper skirt that had gotten snagged and pulled out of place years ago! Steven kindly offered to try an additional product on some of the spots of missing paint which I'll be taking the car back for. Pricing was great and they were FAST; car was in at 7am and done by 2pm (the last time I took my car in for interior detailing at a chain company, they took nearly 3 days!) And I got the appointment for just a couple days following my call. Highly recommend Steven's work and their great customer service - Check them out! (And don't be put off by the fact that the business kinda looks like a chop shop from the street, LOL!)

Submit a request for an estimate - Ricky replied quickly and was there the next day. He repaired a…read morepretty big scratch and a slight dent, and a spot on the wing as well. He was on time, communicative, and the price was fair for the work completed. Thanks again!

They were supposed to fix my car but ghosted me.They were quick to respond and provided a quote…read moreright away, which I appreciated. When it came time to schedule the appointment, they said they would call me on the agreed-upon day (Friday) to confirm and come out. Unfortunately, they never called or showed up. I've never been ghosted by a business I had plans with before, but I took it as a sign to move on and work with someone else instead.

During the. Arctic. Blast in Washington DC. In the end of January 2026, I scratched lmh. Car door…read more I discovered M&G. Auto body paint and detailing shop on. Apple. Map in iPhone. And this is a new shop in Bladensburg. MD it was an outstanding. Service. Jose. The. administrator is very nice and very polite. location is very convenient to bring. Car and to leave if. . Very safe and very clean Ashley. And. Moira. , the ladies on the phone, were very nice. Thank you! It was done on time and good. Thank you very much !!! PS. I could get there with a. Bus P40 / Rhode Island ave.. From Washington DC. Metro bus. Or. Lyft is only $16.00 from. Mount. Vernon. DC

M & G Auto Body Repair were wonderful. They took our crumpled up car, repaired it in two days flat…read morefor a very reasonable price. Previously, we had taken out car to the Honda dealership only to be told the repair would take two WEEKS and (of course) it was very expensive. M & G auto body repaired the body work and also fixed the car door so that we could open it in a fraction of the time at a fraction of the price. Highly Recommended!

Great service and reasonable prices! I had an issue with my Mazda and needed help the same day. He…read morecame out quickly and did an excellent job. There was a piece missing, and he came back two weeks later to install it at no extra charge. Not many businesses provide that kind of service anymore. Highly recommend!

ROCKY!!! This man showed up and showed out to take care of my car situation. When I tell you the…read morelevel and quality of service that was given was absolutely exceptional. Not only did he work through obstacles in my workspace to get the job done he did an immaculate job on my car. I will definitely be passing his name around to friends and family so that he can get his business even more booming than what it is now thank you so much Rocky. You are truly an angel sent from above. You have the best holiday season you possibly can and I'm sending more work your way very soon. Thank you again TAE.

I'm sad to say my experience with Recovery 1 is much worse than most reviewers. I will not use…read morethem again. As the crow flies, Recovery's yard is about a half mile from my home where my car was scheduled to be picked up to take to the shop. My experience with dispatch was pleasant enough. As I was at work at the time and not with the car was to be picked up, I explained to the dispatcher the car was in a parking lot behind the building of the given street address. He said his driver, Curtis, would call to get the details. Curtis called me to let me know he was en route to the vehicle's location. I explained to him the location of the car and offered to text a screenshot from google maps, showing the street names and labeling the location of the parking lot entrance and vehicle's exact location. I sent that screenshot and reiterated exactly where the car was and how to get there. What followed much later, well after I thought the car would have been picked up, were several calls from Curtis saying he couldn't find the car/the car wasn't there/he can't read maps/he doesn't do tow jobs in D.C./he can't find the key/he can't open the armrest where the key is/the car won't start. Ultimately, the car and key were exactly where I said they were and the car started without trouble. I don't understand why Recovery 1, a firm that boasts all over its website about how it serves D.C. specifically, would send a driver who tells customers he doesn't do tow jobs in D.C. Moreover, I don't know why they'd send a driver who can't read a map and also can't relay a cross street location to me over the phone to try to direct them to where the car is located. Again, Recovery's yard is less than a 10 minute walk from where the car was being picked up. It was extra concerning that he needed directions how to push a button to open an armrest compartment and that he had to put the key fob into the ignition to start the vehicle. Finally, with all the problems D.C. has with car thefts and carjackings, the last thing your driver should be telling your customer is they're at the location of the car and it's not there. Aside from not dropping the car off the back of the truck, Recovery 1 failed to meet the most basic expectations for professional service I had.

They were fast, the truck was clean, the driver was very nice and they got me where I needed to…read morebe!!! Perfect, what more can I say!!?

I was clipped by an unaware driver and I chose this place because it was recommended by Genesis…read morewebsite. They were more expensive than other shops but trusted the recommendation. My vehicle is hasn't even been serviced yet and has about 3k miles. I take extra care because I lease it. The estimate process and scheduling work were seamless and The work looked great. Surprisingly, it was done within 24 hours when I was told it would be at least 2 days. This did raise suspicion. My disappointment comes at pick up. They said it washed but it was way dirtier than when I picked it up. That wasn't such a big deal and didn't want to wait. Then I got home under the garage lights and noticed several scratches around the fender/hood that were not there before. There was also masking tape still underneath the bumper which makes me think they didn't remove the bumper as I thought they would have to. Again, their work looks good, so time will tell on the quality. Hopefully, the new scratches will come out after a buff job. But I shouldn't even need to worry about that from a quality shop. You can see in last photo the new scratches and how dirty the vehicle was.

Excellent experience with MetroMotorCollision in Vienna. Top notch service led by Gared. I got my…read moreMustand body work done at a reasonable cost and within a highly acceptable time frame. Highly recommend! Wayne S

If you need help with your Tesla, Total Recon Rockville, is the place to go. They are…read moreprofessional, kind and efficient. I picked my Tesla up after being repaired from a rear end accident. it is back to new and the team (Darwin and Jonathan). ensured that every last detail was taken care of promptly. I cannot recommend them enough! Thank you Total Recon!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

A few months ago a car backed into my car. I visited several auto repair shops and TBH, there's not…read morea lot of variation in the estimate for an injured BMW (AKA "burn my wallet."). However, Karl and the folks at Imperial were noticeably more responsive, explanatory and just plain pleasant in a situation where frustration and expense is the norm. They also clocked in cheaper than the other estimates. I can't recommend Karl and this company highly enough.

I made an appointment with Karl for an estimate of two spots on my Lexus, where I misjudged the…read morespace in a parking garage next to a concrete column, one of which was one week old. Karl immediately examined the car, discussed options that were much more moderate in costs than I initially thought I would have to pay. Without hesitation, he took a cloth and solution, worked on the areas, and they looked almost gone when he finished! He again gave advice on how to handle the few parts that needed repainting. I was overwhelmed by Karl's kindness and generosity. It blew my mind. If I ever need more serious work done, hopefully not, Karl is the person I will contact. Thank you, Karl, for making my day a lot more pleasant.

The best experience ever. The estimator, Dikran was very attentive, answered my questions and…read moreexplained everything to me. I came in with two dents and a lot of scraped paint on the rear passenger door. Imperial made the repairs and the door, was perfect. Dents were gone and the paint job was flawless. They returned my car clean inside and out; almost didn't recognize my own car. They do excellent work and will definitely do business with them again. Five thumbs up!!!!!! Thank you Dikran and Imperial. - AJones

Gieco referred me to Imperial and I am glad they did/partner with them…read more Beyond professional. All team members are courteous and welcoming. My vehicle was taken care of within a week. They gave me great options for other services that I had done. I mentioned that the dealership where I get my oil change done said I needed new brakes. The service professional at Imperial said they could do that but it was not necessary just yet as the brakes are fine. This says a lot about their integrity. My husband used them as well and he also had a great experience. Even if your insurance doesn't take them, I would go to them and see what you can get filing an out of network claim. Imperial is the place to go! Also their reception area is very clean. I know that may not mean much but It shows the level of pride they have for their business. A clean and welcoming office/reception is an important first impression. I cannot recommend them enough! Also if you need a rental car, they partner with Enterprise who was also great. The team there did an exceptional job.