Excellent fast service. Reasonable price very friendly. Gave me an estimate without padding…read moreexpenses.

Went in for a regular maintenance and a check up because my battery light came. I think I got an…read moreoil change and maybe a new main battery. Unfortunately the check engine light is still on and my eco start/stop still doesn't work. Paid well over $1k and it took them twice as long as quoted (2.5 days) and I felt that they should have communicated more frequently and via phone.

Looks like other reviewers had some issues with bigger projects. My review and experience only…read morecover a very small job done on my car. Specifically, I had to change my license plate and the screws were rusted and stripped. The owner/manager told me I could bring down the car and he'd do it for $20. Unfortunately, American Foreign Car Service is not open on weekends so I called around a bit to see if I could get it done faster. Most places I called wouldn't even do it for me, and then I got a quote from yourmechanic for $80. Um. Okay. I took it in on a Monday and I stood close by while someone worked on it. The entire time I was kept in the loop about what was going on [steps taken to try to get the darn things out.] Probably took him about 20 minutes to get it out. He kind of took a shortcut and drilled one new hole (a little above the one screw he couldn't get out) and put in one new screw. My license plate is a tad bit askew now, but I kind of don't care and it was done quickly and pretty cheap, so I'm basically alright with it. Now I have the right plates. Woop. I'd definitely come back for small jobs.

Do not make the mistake of going to this place the guy that owns it is a slimy con man. If you…read moreallow them to replace parts on your car, you can count on the fact that they will be used and probably will fail immediately like it did my car. They told me that they were replacing a serpentine belt, but that was only after they told me it was not a big deal if I tried driving with it snapped, which a huge mistake. They told me they were replacing it, and it snapped the first time I took the car out for a ride and got sucked into the engine of the car. I had to have the car totaled, but fortunately my insurance paid out because they found that this body shop was at fault. Thousands of dollars later and lots and lots of aggravation and time I was able to buy a new car with the insurance money Now I am trying to find a way to recover the loss caused by this body shop. I've been told this guy owes hundreds of thousands of dollars in back taxes and is a scammer. STAY AWAY!!! I would do negative numbers, but it's not an option

Fantastic workmanship... and trustworthy! I always get a…read morefair estimate. They are very honest. I've been going to Imperial Auto Body for nearly 10 years and every time I pick up my car after repairs, it looks like new. I've interacted with Bryce most often, and then Jason too. But everyone seems on top of things. I highly recommend Imperial Auto Body.

Exceptional customer service, efficient, and OUTSTANDING WORKMANSHIP. many years that I can drop a…read more5 star rating & stop there, but I'll tell you why. Ms Patricia, Joe and the rest of the staff take the guesswork out of services. They kept me informed and pleasantly answered my questions. I highly recommend Imperial and will tell you I'm a repeat customer. They're prices seem higher than nearby competitors but their A-Z operations assures that the job will be completed 'right the first time.' I'll end by saying that my new bumper looked so good, I forgot my car is 19 years old! Thank you Imperial!

After a very unfortunate hit and run incident, I had my car repaired at New design Auto Body. As a…read morewoman, going to the auto body shop can be a daunting experience, but this experience was overwhelmingly positive. JR was my mechanic and he was great! He called me for each and every update and was always very reliable and straightforward. It was nice to know the person working on my vehicle. He was great with working with the insurance company as well. Whenever I called he was always available to give me updates on the repair process. My car looks great, as If the accident never happened. I normally never write reviews but I felt that this level of professional customer service needed to be praised. They even put my updated license plates on my vehicle for me, washed and cleaned the inside and outside of my car. The repairs were done in a timely manner as well. If I ever need auto repairs again I will definitely bring my car back to this shop!

Outstanding customer service!!***** From Nicole at reception who is always calm, knowledgeable and…read morejust nice about everything, through Desmond, who provided an accurate, reasonable estimate abd was such a good listener about our needs and concerns, to Wayne the owner, who personally met with me and was so considerate about a mistake I made about an issue and asked his repairmen to fix it for me. Everyone here treats customers like family! This is my third time using this body shop. My neighbor referred me to them and I will refer anyone needing auto work to them also! Thank you all for your exceptional service to me as a customer, my car, and my pocket! You're the best!!

You have my appreciation for answering right away as I called different tow services for our car…read morethat blew a tire on the highway. Joe showed up early, before his estimated time of arrival on one of the coldest days of the year. Highly recommend, go with Joe at Flash auto towing!

They were amazing! Came and jump started my car in less than 30mins. Super nice and would…read moredefinitely call them again if I have any issues with my car moving forward!!!

They charged me $94 for regular oil. They are scam artists, trying to take advantage of people…read more Avoid this shop if possible.

Poor service they will do you dirty customer service is horrible do not recommend body work is like…read morea two year did it

I brought my car here after the temperature gauge started running higher than normal during my…read morecommute. I initially thought it might just be an aging coolant issue, but I didn't want to keep driving it and risk turning a cooling-system problem into an engine problem. Their technicians inspected the heating and coolant system rather than simply topping off the reservoir and sending me home. They found that the coolant level was low and traced the issue to a leak that needed attention. They also checked the hoses and other components of the cooling system and explained what they found before doing the repair. I appreciated that because I wanted to understand why the temperature had been fluctuating instead of just being handed a repair bill. While they had the vehicle, they also checked the heater operation because I'd noticed that the cabin heat wasn't getting as warm as it normally did. The technician explained how the coolant system affects both engine temperature and the vehicle's heating system, which helped everything make much more sense. After the repair and coolant service, the temperature gauge stayed exactly where it should during both stop-and-go D.C. traffic and longer drives. The heater also returned to normal operation. I love that they didn't immediately recommend replacing expensive parts. They inspected the system, identified the actual problem, explained the repair, and then verified that everything was operating properly afterward. That's exactly the kind of approach I want from an auto repair shop. Plus, everyone was professional throughout the visit, and the technicians clearly knew what they were doing - very reassuring!

I'm really glad I decided to bring my car to Capitol Hill AUot Service. My check engine light came…read moreon, and the engine started sputtering right when I was commuting past Independence Ave. I honestly don't know much about cars and was sweating over how much a major engine repair might end up costing me. Form the moment I talked to Chris and the staff, though, I felt completely at ease. They diagnosed a bad ignition coil, gave me a staightforward estimate, and didn't pressure me into adding any unnecessary fixes. They knocked out the repair the very same day, and my car has been running perfectly since. It's tough finding a trustworthy mechanic in DC, but these guys are the real deal.

Great service! On time! Great communication! Got my truck towed without incident. Treated my truck…read moreas if it was his! Highly recommended!!!