I drive all the way from Napa to Benicia Dental Care. Because the quality and care they have…read moreprovided for me and my little boys has been above average. Very clean office. Highly recommended

I went to see Dr. Gapay for a dental implant. Within a week of getting the implant, which is…read moresupposed to be permanent, the implant fell out. Dr. Gapay gave me a full refund. But he could not compensate me for all the time and effort that I put in. I made many visits to the office which were all for nothing. I did not have a tooth for almost a year. I am right back to where I was when we started. Dr. Gapay is a very nice man, kind and gentle and he was apologetic. However, I would not recommend him for an implant procedure.

I can't say enough good things about Meade Family Dental in Benicia. I've seen Dr. Meade before for…read moredental work and he's always done a fantastic job. This visit, however, was not your average dental situation. I somehow managed to get a ring stuck on my finger to the point where it swelled up to the point of no return. I tried everything--ice water, elevation, the dental floss trick, crying, prayers... nothing worked. Enter Dr. Meade, my unexpected hero. He was able to cleanly cut the ring off, immediately relieve the swelling, and preserve my ring so it can be repaired. And while I was not-- he was very calm, precise, and reassuring the whole time. If you can't get to the ER or a jewelry shop and need someone who's steady-handed under pressure, this is your guy. Dentist by trade, digit defender by circumstance. Thank you, Dr. Meade--you're awesome! Highly recommend

Patient provided Dentist with records and recent x-rays prior to initial consultation because…read moreInsurance has yearly limits for certain x-rays and services. We DEMANDED and REQUIRED WRITTEN PRE-AUTHORIZATION AND PRE-DETERMINATION prior to any treatment to ensure no "surprise billing" and to stay within yearly insurance maximum. It was clearly documented on the patient intake form and billing contract they require you to sign (‼read the patient pay responsibility before signing) The dentist performed the first dental procedure, soon thereafter realized that we did not receive pre-authorization and pre-determination. When I asked for a copy later, I was told they couldn't provide it after the service was already done. The issues continued with December 2025 cleaning. Upon reviewing Explanation of Benefits (EOB), discovered: A cleaning was performed during a separate dental work appointment without patient knowledge, which exhausted insurance benefits for the year. Consequently, December cleaning was not covered. The office billed for X-rays in December 2025 that were explicitly declined because we already made 2026 Dental appointments at a different facility and provider due to dental office' lack of transparency and communication. Formal grievance and dispute were filed with insurance and notified the Dental billing office, zero response or resolution from the dentist's side. Scheduling Irregularities Most recently, received an alarming appointment reminder for Monday, 4/20/2026 for an appointment the patient did not schedule because of work schedule conflict. ‼ Advice for Future Patients: DEMAND and REQUIRE WRITTEN Pre-Authorization and pre-determination for every treatment before it begins. Verify In-Network Status: Confirm every charge against your yearly maximum benefit. Document Everything: If you write specific requirements on their digital or paper intake forms, take a photo of it immediately. Do not rely on the office to track your specific billing constraints. Check your EOBs: Always cross-reference your insurance statements with the work actually performed to catch unauthorized billing.

Hedging a bit between a 3 or 4 star review, but feeling generous today, so 4 it is. Surprised not…read moreto see more reviews for such a commonly known + established practice? My main dentist is out in upscale-bougie Walnut Creek. I was searching for a backup local dentist for routine dental concerns (such as cleanings) without having to track out to Walnut Creek each time. Enter Dr. Comyns (pronounced Cummins, not Commons for the record). I was firstly drawn to the practice by a really cool $99 new patient coupon found in local advertising. Plus, word-of-mouth I had sought out prior was adequate. Ended up getting a lot of value + bang for that $99--full x-rays, gum health eval, cleaning + polishing, exam by the good Dr. and a goodie bag at the end. Can't beat that for a 1-time deal. Subtractions for a postage stamp-size parking lot (where I was instructed to move my car to accommodate support staff upon arrival); and a slightly dated office which is openly connected to another unaffiliated dental practice in the rear treatment areas (felt a little weird staff & patients from each side ogling each other). Back & forth analysis-debate of my x-ray results--ultimately attributed to film development abnormalities--escaped me. Typical up sale pitch for additional treatment options like custom mouth guards, which is standard for most practices these days (3 R's: revenue, revenue & more revenue, lol). The office now bills as a Premier Provider for dental insurance purposes, meaning that services rendered here will generally result in higher out-of-pocket costs for the patient (over standard, non-premiere providers). But of course, a lot of this depends on your individual insurance, assuming one has insurance? Which, at the time of my visit, I did not (am between plans-open enrollment). Kind of on the fence regarding a return visit, but I can endorse the practice for routine evaluation such as I received, particularly if you can get in on any new patient deal.

Dr Comyns is amazing. He has great chair side manners, is very personable and kind. He explains to…read moreyou all the available treatment options and never pressures you to choose the more expensive one. He's very skilled at dentistry and does great work. His staff are amazing too. They're all friendly and helpful.

In 12 years the quality of care hasn't changed, even though my relationship with the dentist has…read more After moving overseas for 5 years, they picked immediately back up with my continuity of care. I've had Invisalign since returning and my regular maintenance. I've also started using a Flaus flosser and NOBS toothpaste which has been a game changer. My last visit was the best progress report my gums/teeth have ever gotten and may I say that I actually love going to the dentist now?! Everyone is lovely and I can't speak highly enough of the updated equipment and techniques they use as well. 10/10!!!

This review is solely about the receptionist. I decided to re-establish myself at Glen Cove Dental…read more Mind you I've been coming here off and on since high school (I'm now 41). I was also made aware that Dr. Jackie does ortho treatment and decided to schedule an appointment. Made the appointment for a cleaning and ortho consultation. On the day of my appointment I arrived on time. Everything seemed to be going smooth until I gave the receptionist my address. I was then interrogated with questions like "Why are you coming here" and "Why did you come back". There was no thank you for returning or we appreciate you being a loyal patient. Almost felt condemned about my choice to return. It caught me off guard but I explained how I liked Dr Jackie and how I really felt comfortable with her service. The receptionist kind of just stared and said "oh ok". I get to the back and I thought I was taking regular X-rays and I was told the images were for the ortho consult. I apologized for the confusion and explained that I moved forward with another Dr. for ortho and just needed the cleaning done. I also explained during a confirmation call that I no longer needed the ortho treatment just the cleaning. The hygienist returned with the receptionist and she said "I'm confused on why you're here". I explained again for cleaning services. She said "well you went to all these places how do we know if your insurance will cover the X-ray". I explained to her those Xrays were done by orthodontist and that's just a panel view not a dental X-ray and I paid for that out of pocket. She went on and on about my last dentist and you went to so many prior dentist and I don't understand why you're here. At that moment I didn't know why I was there allowing her to speak to me like a child. I said "can you call met life and see when the last submission for X-rays was". She said no and gave an exhausted explanation about her having to call my prior dentist. Mind you I went to one orthodontist who I moved forward with treatment with and my prior dentist who I mistaken my last appointment date. After I left I called met life to confirm all service submissions and come to find out I was actually seen the end of last year so none of my money was used nor has anyone submitted anything for payment. I'm sure the receptionist could've done that. Anyway, I told her I would reschedule and just her lack of professionalism threw me off. Does it matter if I drove from Brentwood? All you need to know is I like Dr Jackie and it's not coming out of your pocket. I sat in my car for five minutes going over in my head if I should walk away or stay and deal with the rude receptionist because I like Dr. Jackie's work. Just knowing I would have to deal with the receptionist made me walk back in thank her and told her I'll just keep my previous Dr. It was no "let me change your mind" no "how can we keep you as a patient". She has the nerve to wink and said okay. No care in the world. Wasted gas, toll and time. Worst part is I lost a great dentist like Dr.Jackie.

top-notch quality care I get anxiety. It just goes away real professional hands down from all the…read moreway to the main man I went from never to go to the because my anxiety now I can't wait. I it done he's the best.

From the front door until I left! You know, real care. Real connection. All completely professional…read moreand supportive! Inclusive! Truly, continuity of care. They shared my successes like family.

This message is for Dr. Yee…read more I really enjoyed having you as my dentist. Unfortunately your front office does not understand when your patients have a family emergency and have to cancel at the last minute. And the phone I received was unprofessional where I need to leave and find another dentist. Thank you very much for all that you have done for me.

I had a crown put in from my previous dentist that was causing me a lot of discomfort. When I told…read morethat dentist I was in pain he did not listen and wrote me off. Said he didn't know why I was in pain and to deal with it. Well one night my crown fell off and I searched online and found Dr. Yee! I called Dr. Yee's office and they got me the next day. One look at my tooth and Dr. Yee was able to identify the problem with my crown and fixed it in less than 20 minutes. The office staff is always so pleasant and the dental hygienists are so gentle yet thorough with their cleanings! If you're looking for a dentist for you or the family please consider scheduling an appointment here. He even took a look at my baby's first tooth!

I have been looking for a good dentist since moving up to this area. I have finally found a good…read moreand thorough dentist in Dr. Beltran. All of her staff are very kind and friendly! Dr. Beltran took the time to get to know me better and asked thoughtful questions. I am happy to have found a dentist I can feel confident in recommending to others! My teeth have never felt so clean!!

My family and I have been seeing Dr. Beltran since I was in middle school when she had a little…read moreoffice in Vallejo and we followed her to American Canyon which was closer to our house in Rancho/Swampside Vallejo. I love her office, it's so family oriented and I feel like it's catching up with family whenever I come for a visit. I also love her exam chairs, which they have a little massager for your back and they have monitor on where they usually play Netflix or listen to music. Dr. Pia Briones is the current dentist in house and she's super thorough and always explains everything and asks me how I'm doing in regards to my teeth and gum. They adhere to covid restrictions and they communicate via text message now for reminders, you fill out a questionnaire. You call before you come in to make sure it's clear, then step on sanitizing mats, they check your temperature and your oxygen level prior to going into the exam. Would highly recommend and such great patient care here!

Cant do much in his Vallejo office. Gotta go to Concord area, medical history form that is so tiny…read moreyou cannot read it or fill it out. Charged me over $100 for doing absolutely nothing.

Love this dental office! I've been going here for 20+ years! Outstanding staff and I trust Dr…read more Prigmore's treatment plans. Special shout out to Marcella, RDH. She is a highly skilled dental hygienist and does a fabulous job always. I'm grateful for this team.