Dr Jacquie is literally my tooth savior…read more After extensive orthodontics and braces for almost 3 years..I had a couple of gum protrusions from periodontic disease in my bottom gums. And while I had a team of dentists in my previous hometown, they were all very young and never asked about my overall health to fully understand the situation. Immediately she knew I had a health condition causing the gum issues and visited my doctor and began the healing process. Dr Jacquie is bold, so confident in what she's doing and I literally felt I had landed in the hands of a Dental god to get me to a long awaited finish line of getting my teeth straight and healthy. She also helped create a retainer for me to be able to eat with them and not look gross pulling out my invisilign retainer for every meal (especially with friends in public)...something my other ortho wouldn't even try to accommodate for me. I love Cindy at the front desk..and Shakira, Jacquie's assistant who was very knowledgeable and has a great chair side manner. Jacquie is straight up and gets into issues that may sound scary, but she's honest and her experience and reputation proves what a powerhouse she is in her industry! I absolutely just love her and am SO happy to be her patient!

This review is solely about the receptionist. I decided to re-establish myself at Glen Cove Dental…read more Mind you I've been coming here off and on since high school (I'm now 41). I was also made aware that Dr. Jackie does ortho treatment and decided to schedule an appointment. Made the appointment for a cleaning and ortho consultation. On the day of my appointment I arrived on time. Everything seemed to be going smooth until I gave the receptionist my address. I was then interrogated with questions like "Why are you coming here" and "Why did you come back". There was no thank you for returning or we appreciate you being a loyal patient. Almost felt condemned about my choice to return. It caught me off guard but I explained how I liked Dr Jackie and how I really felt comfortable with her service. The receptionist kind of just stared and said "oh ok". I get to the back and I thought I was taking regular X-rays and I was told the images were for the ortho consult. I apologized for the confusion and explained that I moved forward with another Dr. for ortho and just needed the cleaning done. I also explained during a confirmation call that I no longer needed the ortho treatment just the cleaning. The hygienist returned with the receptionist and she said "I'm confused on why you're here". I explained again for cleaning services. She said "well you went to all these places how do we know if your insurance will cover the X-ray". I explained to her those Xrays were done by orthodontist and that's just a panel view not a dental X-ray and I paid for that out of pocket. She went on and on about my last dentist and you went to so many prior dentist and I don't understand why you're here. At that moment I didn't know why I was there allowing her to speak to me like a child. I said "can you call met life and see when the last submission for X-rays was". She said no and gave an exhausted explanation about her having to call my prior dentist. Mind you I went to one orthodontist who I moved forward with treatment with and my prior dentist who I mistaken my last appointment date. After I left I called met life to confirm all service submissions and come to find out I was actually seen the end of last year so none of my money was used nor has anyone submitted anything for payment. I'm sure the receptionist could've done that. Anyway, I told her I would reschedule and just her lack of professionalism threw me off. Does it matter if I drove from Brentwood? All you need to know is I like Dr Jackie and it's not coming out of your pocket. I sat in my car for five minutes going over in my head if I should walk away or stay and deal with the rude receptionist because I like Dr. Jackie's work. Just knowing I would have to deal with the receptionist made me walk back in thank her and told her I'll just keep my previous Dr. It was no "let me change your mind" no "how can we keep you as a patient". She has the nerve to wink and said okay. No care in the world. Wasted gas, toll and time. Worst part is I lost a great dentist like Dr.Jackie.

My experience at Gretchen Gadwood DDS was absolutely tremendous. The staff was very kind. The…read morequality of care I received was remarkable. They listened to my concerns. They were very informative after every part of the process, and the cleaning was top-notch. Would recommend anybody in the bay to go visit this dentist.

We have found a fabulous dentist. For the past 45+ years, I have been going to a dentist's office…read morein Berkeley but was looking for a practice closer to our home in CCC. Dr. Gretchen Gadwood, who is located in Hercules, is everything we could hope for in a skilled, gentle and kind practitioner. Her staff is as skilled and welcoming as she is. In addition, Dr. Gadwood is offering affordable dental packages. We couldn't be happier!

Today I went in to get a Root canal treated! I was so scared, there was absolutely no pain and…read moreProcedure went very smoothly! Dr. Salek has very gentle hands! Best dentist I've seen ever!!!

The staff is fantastic. Know there job. The office is sterile. I didn't get a chance to look at…read morethere sterilizing. Room or technic I hope the staff is paid well so they stay. I only had a exam from the dentist. Seems to know what he does well. I was late so he was in a bit of a hurry. But I hv many more appointments to go threw. I highly recommend this office Esp. with my type of ins. Im retired Dental after 271/2 years. So I'm extremely picky and careful

I can't say enough good things about Meade Family Dental in Benicia. I've seen Dr. Meade before for…read moredental work and he's always done a fantastic job. This visit, however, was not your average dental situation. I somehow managed to get a ring stuck on my finger to the point where it swelled up to the point of no return. I tried everything--ice water, elevation, the dental floss trick, crying, prayers... nothing worked. Enter Dr. Meade, my unexpected hero. He was able to cleanly cut the ring off, immediately relieve the swelling, and preserve my ring so it can be repaired. And while I was not-- he was very calm, precise, and reassuring the whole time. If you can't get to the ER or a jewelry shop and need someone who's steady-handed under pressure, this is your guy. Dentist by trade, digit defender by circumstance. Thank you, Dr. Meade--you're awesome! Highly recommend

Patient provided Dentist with records and recent x-rays prior to initial consultation because…read moreInsurance has yearly limits for certain x-rays and services. We DEMANDED and REQUIRED WRITTEN PRE-AUTHORIZATION AND PRE-DETERMINATION prior to any treatment to ensure no "surprise billing" and to stay within yearly insurance maximum. It was clearly documented on the patient intake form and billing contract they require you to sign (‼read the patient pay responsibility before signing) The dentist performed the first dental procedure, soon thereafter realized that we did not receive pre-authorization and pre-determination. When I asked for a copy later, I was told they couldn't provide it after the service was already done. The issues continued with December 2025 cleaning. Upon reviewing Explanation of Benefits (EOB), discovered: A cleaning was performed during a separate dental work appointment without patient knowledge, which exhausted insurance benefits for the year. Consequently, December cleaning was not covered. The office billed for X-rays in December 2025 that were explicitly declined because we already made 2026 Dental appointments at a different facility and provider due to dental office' lack of transparency and communication. Formal grievance and dispute were filed with insurance and notified the Dental billing office, zero response or resolution from the dentist's side. Scheduling Irregularities Most recently, received an alarming appointment reminder for Monday, 4/20/2026 for an appointment the patient did not schedule because of work schedule conflict. ‼ Advice for Future Patients: DEMAND and REQUIRE WRITTEN Pre-Authorization and pre-determination for every treatment before it begins. Verify In-Network Status: Confirm every charge against your yearly maximum benefit. Document Everything: If you write specific requirements on their digital or paper intake forms, take a photo of it immediately. Do not rely on the office to track your specific billing constraints. Check your EOBs: Always cross-reference your insurance statements with the work actually performed to catch unauthorized billing.

Excellent dental service. Dr. Wong is an expert and her assistant and staff are great.read more

The best! Dr Wong is professional and honest with the treatment plan. The staff members are…read morefriendly!

I was so traumatized from my last dentist I didn't go to a dentist for 4 years. After seeing my…read moreteeth get more yellow I knew I had to get it cleaned. Went to Dr. Wong and glad I did. They're so friendly and gentle I actually enjoy coming here. When writing this review I now have done a cleaning, a filling, and a deep cleaning. Service is fast and comfortable. This is what every dentist office should be like!

I went to Wong Family Dental for a second opinion after another dentist recommended a bunch of work…read morethat I suspected didn't need to be done. Sure enough, Dr. Wong agreed with me. None of the crowns or fillings recommended by the other dentist were needed. Just got my teeth cleaned here. No pain at all and they have all the up-to-date equipment.

Benicia Family Dentistry is exceptionally well run, with a welcoming, highly skilled team and…read moretop-tier dentists who are both precise and gentle. The facilities are clean, spacious, and comfortable, which immediately puts you at ease. Monica, Lindsey, and Dr. Patel in particular, stood out for their warmth, professionalism, and clear expertise--they're outstanding at what they do. It's obvious that everyone there genuinely cares about their patients and takes real pride in their work. I'll be recommending Benicia Family Dentistry to my entire family and friends, including my young child.

I was referred to BFD after I lost my job and benefits because BFD accepts MediCal patients. I've…read morehad cleanings by their excellent dental hygienist. I subsequently broke an old molar crown. I was told by BFD that I needed two root canals and crowns to top them off. Fine. I asked, "Are you SURE MediCal pays for crowns?" Yup, no problem, Sir. Cool. Yesterday the slick owner of the place tried to up-sell me on options I can't afford. He sent his finance person out and she presented some pressure sales BS like one might experience in a used car dealership, in the Hood, for example. I said, "Hey, I called to verify that you dealt with and accepted payment by MediCal for my crowns. The sales woman (because the unctuous dentist/owner had perhaps a shred of dignity/guilty conscience) told me with a straight face that while the cheap crown option was covered by MediCal, the Good Doctor out of, not bald-faced greed, but rather concern for the longevity of crowns in my 59 year old mouth. Hmm. Turns out the Good Doctor was too ethical to install inferior, state provided porcelain crowns that surely would degrade over time, perhaps weeks, etc. I will NEVER return to so-called medical professionals who prize profit over patient well-being.

I will never go back to this office again! Horrible customer service and lack of responsibility for…read morecompleting work (a simple filling that she glopped on and refused to correct) that was 'botched' from the start, after a physical confrontation and a phone call. Her work caused great pain and discomfort that I had to seek another dentist to correct it. He couldn't believe the shoddy the workmanship and the fact that she refused to correct it. Shame on Dr.Chohan!

I drive all the way from Napa to Benicia Dental Care. Because the quality and care they have…read moreprovided for me and my little boys has been above average. Very clean office. Highly recommended

I went to see Dr. Gapay for a dental implant. Within a week of getting the implant, which is…read moresupposed to be permanent, the implant fell out. Dr. Gapay gave me a full refund. But he could not compensate me for all the time and effort that I put in. I made many visits to the office which were all for nothing. I did not have a tooth for almost a year. I am right back to where I was when we started. Dr. Gapay is a very nice man, kind and gentle and he was apologetic. However, I would not recommend him for an implant procedure.

Dr Yarris is the best dentist I've had in my entire long life! My husband agrees. Two of my…read morefriends have followed my recommendation & they've thanked me.

Doctor Yarris, God bless your heart! And your business. He saved my life and he made me beautiful…read more This is AMAZING DOCTOR. Go to him.