They fit me in with no prior appointment and no prior visits and they were the best. The Dr ended…read moreup removing the tooth that was abscessed and gave me a quote for a reline of my dentures. They were pleasant and did more for me than any other dentist I had called. One dentist receptionist told me they didn't do extractions, uh huh. It is not much but this dentist earned extra business because of how nice they were. Definitely would recommend

I can't say enough good things about Meade Family Dental in Benicia. I've seen Dr. Meade before for…read moredental work and he's always done a fantastic job. This visit, however, was not your average dental situation. I somehow managed to get a ring stuck on my finger to the point where it swelled up to the point of no return. I tried everything--ice water, elevation, the dental floss trick, crying, prayers... nothing worked. Enter Dr. Meade, my unexpected hero. He was able to cleanly cut the ring off, immediately relieve the swelling, and preserve my ring so it can be repaired. And while I was not-- he was very calm, precise, and reassuring the whole time. If you can't get to the ER or a jewelry shop and need someone who's steady-handed under pressure, this is your guy. Dentist by trade, digit defender by circumstance. Thank you, Dr. Meade--you're awesome! Highly recommend

In 12 years the quality of care hasn't changed, even though my relationship with the dentist has…read more After moving overseas for 5 years, they picked immediately back up with my continuity of care. I've had Invisalign since returning and my regular maintenance. I've also started using a Flaus flosser and NOBS toothpaste which has been a game changer. My last visit was the best progress report my gums/teeth have ever gotten and may I say that I actually love going to the dentist now?! Everyone is lovely and I can't speak highly enough of the updated equipment and techniques they use as well. 10/10!!!

This review is solely about the receptionist. I decided to re-establish myself at Glen Cove Dental…read more Mind you I've been coming here off and on since high school (I'm now 41). I was also made aware that Dr. Jackie does ortho treatment and decided to schedule an appointment. Made the appointment for a cleaning and ortho consultation. On the day of my appointment I arrived on time. Everything seemed to be going smooth until I gave the receptionist my address. I was then interrogated with questions like "Why are you coming here" and "Why did you come back". There was no thank you for returning or we appreciate you being a loyal patient. Almost felt condemned about my choice to return. It caught me off guard but I explained how I liked Dr Jackie and how I really felt comfortable with her service. The receptionist kind of just stared and said "oh ok". I get to the back and I thought I was taking regular X-rays and I was told the images were for the ortho consult. I apologized for the confusion and explained that I moved forward with another Dr. for ortho and just needed the cleaning done. I also explained during a confirmation call that I no longer needed the ortho treatment just the cleaning. The hygienist returned with the receptionist and she said "I'm confused on why you're here". I explained again for cleaning services. She said "well you went to all these places how do we know if your insurance will cover the X-ray". I explained to her those Xrays were done by orthodontist and that's just a panel view not a dental X-ray and I paid for that out of pocket. She went on and on about my last dentist and you went to so many prior dentist and I don't understand why you're here. At that moment I didn't know why I was there allowing her to speak to me like a child. I said "can you call met life and see when the last submission for X-rays was". She said no and gave an exhausted explanation about her having to call my prior dentist. Mind you I went to one orthodontist who I moved forward with treatment with and my prior dentist who I mistaken my last appointment date. After I left I called met life to confirm all service submissions and come to find out I was actually seen the end of last year so none of my money was used nor has anyone submitted anything for payment. I'm sure the receptionist could've done that. Anyway, I told her I would reschedule and just her lack of professionalism threw me off. Does it matter if I drove from Brentwood? All you need to know is I like Dr Jackie and it's not coming out of your pocket. I sat in my car for five minutes going over in my head if I should walk away or stay and deal with the rude receptionist because I like Dr. Jackie's work. Just knowing I would have to deal with the receptionist made me walk back in thank her and told her I'll just keep my previous Dr. It was no "let me change your mind" no "how can we keep you as a patient". She has the nerve to wink and said okay. No care in the world. Wasted gas, toll and time. Worst part is I lost a great dentist like Dr.Jackie.

I called for an appointment for an emergency tooth extraction and the lady on the phone said they…read moredon't do extractions. Ever heard of a Dentist that does not do extractions? Yeah, me neither, I think she wouldn't book because I had not been there before. How rude.

Benicia Family Dentistry is exceptionally well run, with a welcoming, highly skilled team and…read moretop-tier dentists who are both precise and gentle. The facilities are clean, spacious, and comfortable, which immediately puts you at ease. Monica, Lindsey, and Dr. Patel in particular, stood out for their warmth, professionalism, and clear expertise--they're outstanding at what they do. It's obvious that everyone there genuinely cares about their patients and takes real pride in their work. I'll be recommending Benicia Family Dentistry to my entire family and friends, including my young child.

Excellent dental service. Dr. Wong is an expert and her assistant and staff are great.read more

The best! Dr Wong is professional and honest with the treatment plan. The staff members are…read morefriendly!

Just had my initial examination. Very efficient clinic. All examination tools are digital,…read moreresulting in discussion about your teeth with dynamic photos on a monitor. Even the patient registration form is easy to complete online. The people there are wonmderful. Go ahead and schedule with them; you won't be disappointed.

I had an appointment to have a cracked filling replaced and a woman called me beforehand to ask if…read moreI wanted to have a bunch of other services added to my appointment. I told her that I had other appointments and could not be at the dentist office for a long time that day. I tried to tell her, "No thank you." I also told her that someone called me a bunch of times in the middle of the night while in Europe, after I had specifically asked them not to call me, that I would call them when I got back. I told her that I was upset about it about the thoughtlessness of the calls. The woman became very rude, talked over me, wouldn't let me say anything else and then basically hung up on me! I went in today, for my appointment, and mentioned the woman and how rude she was to me. From out of nowhere, she came boiling into the examination room to loom over me in the treatment chair and yell at me and talk over me to tell me that she wasn't talking over me and that she didn't hang up on me! It was a whole lot of WOW! It was so bad, the dental assistant squeezed my shoulder and quietly said, "I am so sorry. You are not the only one. There is really nothing we can do." I have gone to this place 5 times and had 4 different dentists. They say the original guy is off at some school, but I am not sure I believe it. After today's wacked experience, I am not going back. Also, they have weird religious literature in the waiting room (see photo).

I have been going to Carquinez Dental group in Benicia, down on "D" St for about 40 yrs and would…read morenot think of going any place else! Dr. Houston's office is the best! I'm sure he was a kid when I first started going there. It was the best then, and is still the best now. That tells you the consistency and care of their work. I love them all and through the years, I have trusted them with my entire family's dental care.

Absolutely some of the best staff I have ever had the pleasure to deal with. Always so helpful and…read morekind in every interaction. The Doctors are highly talented and easy to talk to. The Dental Hygienists are also super friendly with a soft touch and genuine smile. So glad I was introduced to this dental practice over 20 years ago and made the decision to stick with them because they do great work and really care about their patients.

Patient care was professional and welcoming! Great experience. Warm and friendly! Patient care was…read moreefficient and done in a timely manner. Every task was explained before. My phone call to make my appointment was awesome and well informed of anything that might come up. All of the team members were so helpful. Dr. Gretchen was thee best! I was a new patient and very nervous and they made me feel comfortable and gave me information and options. Love it!!!! Thank you all!

Incredible service! Going to a new dentist is always a little hard as you never know how good the…read moreservice will be but I was blown away! Gretchen was so kind to me and made me feel incredibly comfortable and there was no judgement! The office is clean, bright and cool! Receptionist Sherry was kind to me and helped me check in for my appointment. I really couldn't have asked for better service! I will be returning for my future appointments!

I love them ... I love coming and getting my teeth tuned up and taking care of I highly recommend…read morethis Dr.!!! Hazel is awesome as well

Dr. Mark is gentle, thorough, and an excellent communicator! I trust him with all my dental needs…read more I highly recommend this office!!

I drive all the way from Napa to Benicia Dental Care. Because the quality and care they have…read moreprovided for me and my little boys has been above average. Very clean office. Highly recommended

I went to see Dr. Gapay for a dental implant. Within a week of getting the implant, which is…read moresupposed to be permanent, the implant fell out. Dr. Gapay gave me a full refund. But he could not compensate me for all the time and effort that I put in. I made many visits to the office which were all for nothing. I did not have a tooth for almost a year. I am right back to where I was when we started. Dr. Gapay is a very nice man, kind and gentle and he was apologetic. However, I would not recommend him for an implant procedure.

They accept Medi-cal insurance. They work with different financing options if you have to pay out…read moreof pocket for any procedure. They were difficult to reach over the phone initially. I'm not fond of AI receptionist, but they did return the call same day and scheduled right away. Were able to do a great job with a very complicated root canal on a young patient. Very professional. They could use a few more chairs in the waiting room. They're definitely in high demand and keep repeat patients. Really took the time to do the best job on every procedure needed. I can't say enough. Would recommend. All in all, I'm highly pleased with the service received.

An unexpected dental emergency on a day my usual office was closed led me to Solano Family…read moreDentistry, and I am so glad it did. They were able to fit me into the schedule the next day! The customer service starts right at the front desk with a warm greeting, and Dr. Salek and his staff maintain that standard the whole way through. I've now completed two procedures here, and the genuine care and concern they show is amazing. If you want a top-tier dental experience with the kindest staff around, go see Dr. Salek and team!